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SR 02-28-2023 5D City Council Report City Council Meeting: February 28, 2023 Agenda Item: 5.D 1 of 6 To: Mayor and City Council From: Edward F King, Director, Department of Transportation, Finance & Administrative Services Subject: Authorization of 6th Modification to Contract #8928 with Trapeze, Inc. for Vehicle and Operator Scheduling Systems Recommended Action Staff recommends that the City Council: 1. Adopt a finding of no possibility of significant effect pursuant to Section 15061(b)(3) (Common Sense Exemption) of the California Environmental Quality Act (CEQA) Guidelines. 2. Authorize the City Manager to negotiate and execute a sixth modification to #8928 (CCS) for $527,781 with Trapeze Group to extend maintenance support of the Trapeze operator and vehicle scheduling systems for two additional years through June 30, 2025, to configure the operator scheduling module to accommodate a shortened workweek in an effort to improve operator work-life balance for staff retention purposes, to add up to two additional absence codes to the OPS Timekeeping module, and to train staff on the use of the Timekeeping module. This will result in a 13-year amended agreement with a new total amount not to exceed $3,666,991 with future year funding contingent on Council budget approval. Summary The Department of Transportation’s Big Blue Bus division (BBB) maintains a warranty contract with Trapeze Group to support proprietary software and hardware for modules that perform various functions required to operate a public transportation system. Trapeze is the exclusive service provider for these proprietary products. The final option year for this contract with Trapeze expires on June 30, 2023. 5.D Packet Pg. 98 2 of 6 This contract, #8928 (CCS), covers support for a group of integrated products that manage vehicle scheduling, operator work assignment scheduling, operations payroll and data management, and the collection, analysis, and transfer of vehicle and operator scheduling data to other systems critical to the efficient management of a transit system of BBB’s size and scope. One of the BBB systems with which these Trapeze modules interface is the new computer-aided-dispatch/automated vehicle location (CAD-AVL) and voice-over-internet protocol (VoIP) radio system that is currently being implemented by Clever Devices. The CAD-AVL/radio system implementation, which is proceeding on time and under budget, is expected to wrap up late in FY2023-24. A sixth modification covering two additional one-year options is therefore needed to extend the contract with Trapeze to ensure the continuity of services throughout the implementation of the new CAD-AVL system, and to allow staff to make improvements to Motor Coach Operator (MCO) schedules to provide for a 4-day workweek. A contract extension will also allow BBB to complete a competitive procurement process for a new vehicle and operator scheduling system as the current system has been in use since 2009. An extension of two additional option years through June 30, 2025, will allow adequate time for both the procurement and installation of a new vehicle and operator scheduling system, and the installation and implementation of BBB’s new CAD-AVL/ radio system. Discussion BBB uses Trapeze software systems to manage its daily operations and to provide reports and required data to federal, state, and local regulatory bodies and funding sources. Contract #8928 with Trapeze allows BBB to operate and maintain its Operator Management (OPS) and Planning (BlockBuster and FX) software systems. Trapeze OPS tracks work assignments, motor coach operator sign-in, accidents, incidents, training, certifications, and operator communications via interactive voice response and web, as well as performing payroll management functions. The Trapeze OPS module also provides staff with data to ensure daily schedule efficiencies, and that all MCO hours comply with Federal and State mandated driving work rules for MCOs. 5.D Packet Pg. 99 3 of 6 Trapeze BlockBuster and FX facilitate the planning and scheduling of the work assignments that are then managed by OPS. The scope of services for contract #8298 also includes maintenance of several vital Trapeze sub-modules, including InfoCom and Mapmaker, which support motor coach operator (MCO) communications and scheduling adjustments respectively, as well as OPS-SIT (MCO Sign-on Terminal) a clocking-in system; OPS Interactive Voice Response and OPS Web which support communications with Motor Coach Operators; and other planning and operations functions. In 2022, a fifth modification to contract #8928 added the Trapeze modules OPS-MON and TSDE to facilitate the flow of data from OPS to the CAD/AVL system currently being installed. The implementation of OPS-MON and TSDE is underway and will be completed within the next few months. BBB will be engaging in a competitive procurement process in 2023 to replace the vehicle and operator scheduling systems, which last underwent a major upgrade in 2017. However, since the procurement and implementation processes will take months to complete, staff recommends extending the existing contract. Extending this contract will ensure BBB’s existing system remains supported for the duration of the competitive procurement and implementation process and throughout the implementation of the new CAD/AVL-radio system with which the systems under this contract interface. It is therefore recommended that the contract be extended for two additional option years through June 30, 2025. The cost of two years of warranty maintenance support for all modules covered by Contract #8928 is $426,780. In addition to the two option-year warranty extensions, two other tasks are included in this sixth modification: 1. Due to the complexity of the OPS system as well as staffing changes in recent years since the last upgrade and training, staff requested that Trapeze do a health check of the timekeeping module that manages timekeeping for nearly 300 motor coach operators, make recommendations for usage and training, and deploy up to two new absence codes. 5.D Packet Pg. 100 4 of 6 2. As part of a retention strategy aimed at providing more flexible work scheduling options for MCOs, staff will be piloting a four-day work schedule with 10-hour work runs and three days off weekly. The OPS operator scheduling system is currently not configured to offer this schedule, so customization is required by Trapeze to be able to implement it. Table 1, below, shows the cost breakdown of all services covered by the proposed 6th modification. Table 1 Item Cost Maintenance Support original modules July 1, 2023-June 30, 2024 $192,749.00 Maintenance Support original modules July 1, 2024-June 30, 2025 $206,695.00 Maintenance Support new modules under 5th mod. July 1, 2024- June 30, 2025 $27,336 OPS compressed workweek configuration services $53,500 OPS new absence codes (up to 2) and timekeeping health check and training S47,501 $527,781 Environmental Review The contract modification is categorically exempt from CEQA pursuant to Section 15061(b)(3) of the CEQA Guidelines. The contract modification is covered by the common sense exemption which states that CEQA does not apply, “where it can be seen with certainty that there is no possibility that the activity in question may have a significant effect on the environment.” The modification will provide the City with software and hardware for modules required to operate a public transportation system. Therefore, it can be seen with certainty that the proposed modification would not result in adverse physical impacts on the environment, and as such, is categorically exempt from CEQA. Past Council Actions Meeting Date Description 4/28/2020 Approval of Extension of Software Maintenance Contracts 5.D Packet Pg. 101 5 of 6 (attachment A) with Trapeze, Inc. 5/25/2021 Award Contracts to Procure, Install, and Maintain Transit Radio and Computer-Aided Dispatch/Automatic Vehicle Location (CAD/AVL) Systems at Big Blue Bus, Department of Transportation Financial Impacts and Budget Actions Staff seeks authority to approve available funding from the Big Blue Bus Fund to increase the amount of contract #8928 with Trapeze Group for the additional two years of maintenance support through June 30, 2025, as well as support for the OPS Timekeeping module and the configuration and implementation of the OPS software to allow for a 4-day work week for MCOs. Contract Modification Request Agreement # Current Authorized Amount FY 2022-23 Request Amount Future Years Request Amount Dept/CIP Account # Total Revised Contract Amount 8928 $ 3,139,210 $101,001 $426,780 C6004770.689000 $3,666,991 Future year funding is contingent on Council budget approval. Prepared By: Barbara Andres, Customer Experience and Innovation Administrator Approved Forwarded to Council Attachments: A. Approval of Extension of Software Maintenance Contracts with Trapeze, Inc. (Web Link) 5.D Packet Pg. 102 6 of 6 B. Award Contracts to Procure, Install, and Maintain Transit Radio and Computer- Aided Dispatch/Automatic Vehicle Location (CAD/AVL) Systems at Big Blue Bus, Department of Transportation (Web Link) C. CCS 8928 - Original Agreement D. CCS 8928 1st Change Order E. CCS 8928 - 2nd Change Order F. Trapeze_OPS_3rd_Change Order G. 04 Trapeze OPS - 4th Change Order H. Trapeze OPS-FXBBB CSA 5th Modification I. OAKS INITIATIVE FORM_Trapeze_June 2022 5.D Packet Pg. 103 5.D.c Packet Pg. 104 Attachment: CCS 8928 - Original Agreement (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit Scheduling 5.D.c Packet Pg. 105 Attachment: CCS 8928 - Original Agreement (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit Scheduling 5.D.c Packet Pg. 106 Attachment: CCS 8928 - Original Agreement (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit Scheduling 5.D.c Packet Pg. 107 Attachment: CCS 8928 - Original Agreement (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit Scheduling 5.D.c Packet Pg. 108 Attachment: CCS 8928 - Original Agreement (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit Scheduling 5.D.c Packet Pg. 109 Attachment: CCS 8928 - Original Agreement (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit Scheduling 5.D.c Packet Pg. 110 Attachment: CCS 8928 - Original Agreement (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit Scheduling 5.D.c Packet Pg. 111 Attachment: CCS 8928 - Original Agreement (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit Scheduling 5.D.c Packet Pg. 112 Attachment: CCS 8928 - Original Agreement (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit Scheduling 5.D.c Packet Pg. 113 Attachment: CCS 8928 - Original Agreement (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit Scheduling 5.D.c Packet Pg. 114 Attachment: CCS 8928 - Original Agreement (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit Scheduling 5.D.c Packet Pg. 115 Attachment: CCS 8928 - Original Agreement (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit Scheduling 5.D.c Packet Pg. 116 Attachment: CCS 8928 - Original Agreement (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit Scheduling 5.D.c Packet Pg. 117 Attachment: CCS 8928 - Original Agreement (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit Scheduling 5.D.c Packet Pg. 118 Attachment: CCS 8928 - Original Agreement (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit Scheduling 5.D.d Packet Pg. 119 Attachment: CCS 8928 1st Change Order (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit Scheduling 5.D.d Packet Pg. 120 Attachment: CCS 8928 1st Change Order (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit Scheduling 5.D.d Packet Pg. 121 Attachment: CCS 8928 1st Change Order (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit Scheduling 5.D.d Packet Pg. 122 Attachment: CCS 8928 1st Change Order (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit Scheduling 5.D.d Packet Pg. 123 Attachment: CCS 8928 1st Change Order (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit Scheduling 5.D.d Packet Pg. 124 Attachment: CCS 8928 1st Change Order (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit Scheduling 5.D.d Packet Pg. 125 Attachment: CCS 8928 1st Change Order (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit Scheduling 5.D.d Packet Pg. 126 Attachment: CCS 8928 1st Change Order (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit Scheduling 5.D.d Packet Pg. 127 Attachment: CCS 8928 1st Change Order (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit Scheduling 5.D.d Packet Pg. 128 Attachment: CCS 8928 1st Change Order (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit Scheduling 5.D.d Packet Pg. 129 Attachment: CCS 8928 1st Change Order (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit Scheduling 5.D.d Packet Pg. 130 Attachment: CCS 8928 1st Change Order (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit Scheduling 5.D.d Packet Pg. 131 Attachment: CCS 8928 1st Change Order (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit Scheduling 5.D.d Packet Pg. 132 Attachment: CCS 8928 1st Change Order (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit Scheduling 5.D.d Packet Pg. 133 Attachment: CCS 8928 1st Change Order (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit Scheduling 5.D.d Packet Pg. 134 Attachment: CCS 8928 1st Change Order (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit Scheduling 5.D.e Packet Pg. 135 Attachment: CCS 8928 - 2nd Change Order (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit Scheduling 5.D.e Packet Pg. 136 Attachment: CCS 8928 - 2nd Change Order (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit Scheduling 5.D.e Packet Pg. 137 Attachment: CCS 8928 - 2nd Change Order (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit Scheduling 5.D.e Packet Pg. 138 Attachment: CCS 8928 - 2nd Change Order (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit Scheduling 5.D.e Packet Pg. 139 Attachment: CCS 8928 - 2nd Change Order (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit Scheduling 5.D.e Packet Pg. 140 Attachment: CCS 8928 - 2nd Change Order (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit Scheduling 5.D.e Packet Pg. 141 Attachment: CCS 8928 - 2nd Change Order (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit Scheduling 5.D.e Packet Pg. 142 Attachment: CCS 8928 - 2nd Change Order (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit Scheduling 5.D.e Packet Pg. 143 Attachment: CCS 8928 - 2nd Change Order (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit Scheduling 5.D.e Packet Pg. 144 Attachment: CCS 8928 - 2nd Change Order (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit Scheduling 5.D.e Packet Pg. 145 Attachment: CCS 8928 - 2nd Change Order (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit Scheduling 5.D.e Packet Pg. 146 Attachment: CCS 8928 - 2nd Change Order (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit Scheduling 5.D.e Packet Pg. 147 Attachment: CCS 8928 - 2nd Change Order (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit Scheduling 5.D.e Packet Pg. 148 Attachment: CCS 8928 - 2nd Change Order (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit Scheduling 5.D.e Packet Pg. 149 Attachment: CCS 8928 - 2nd Change Order (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit Scheduling 5.D.e Packet Pg. 150 Attachment: CCS 8928 - 2nd Change Order (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit Scheduling 5.D.e Packet Pg. 151 Attachment: CCS 8928 - 2nd Change Order (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit Scheduling 5.D.e Packet Pg. 152 Attachment: CCS 8928 - 2nd Change Order (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit Scheduling 5.D.e Packet Pg. 153 Attachment: CCS 8928 - 2nd Change Order (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit Scheduling 5.D.e Packet Pg. 154 Attachment: CCS 8928 - 2nd Change Order (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit Scheduling 5.D.e Packet Pg. 155 Attachment: CCS 8928 - 2nd Change Order (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit Scheduling 5.D.e Packet Pg. 156 Attachment: CCS 8928 - 2nd Change Order (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit Scheduling 5.D.e Packet Pg. 157 Attachment: CCS 8928 - 2nd Change Order (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit Scheduling 5.D.e Packet Pg. 158 Attachment: CCS 8928 - 2nd Change Order (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit Scheduling 5.D.e Packet Pg. 159 Attachment: CCS 8928 - 2nd Change Order (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit Scheduling 5.D.e Packet Pg. 160 Attachment: CCS 8928 - 2nd Change Order (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit Scheduling 5.D.e Packet Pg. 161 Attachment: CCS 8928 - 2nd Change Order (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit Scheduling 5.D.e Packet Pg. 162 Attachment: CCS 8928 - 2nd Change Order (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit Scheduling 5.D.e Packet Pg. 163 Attachment: CCS 8928 - 2nd Change Order (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit Scheduling 5.D.e Packet Pg. 164 Attachment: CCS 8928 - 2nd Change Order (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit Scheduling 5.D.e Packet Pg. 165 Attachment: CCS 8928 - 2nd Change Order (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit Scheduling 5.D.e Packet Pg. 166 Attachment: CCS 8928 - 2nd Change Order (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit Scheduling 1 June 2019 Contract No. 8928 (CCS) THIRD MODIFICATION OF SOFTWARE LICENSE AGREEMENT NUMBER 8928 (CCS) This Third Modification of Agreement Number 8928 (CCS) (“Third Modification”), entered into as of ______________, 2019, by and between the City of Santa Monica, a municipal corporation (“City”), and Trapeze Software Group, Inc. (“Trapeze”) is made with reference to the following: RECITALS A. On or about February 10, 2009, City and Trapeze entered into a Software License Agreement Number 8928 (CCS) for an Operator Management System and Cus- tomer Service Software for the Big Blue Bus, with certain years of maintenance costs included (“Original Agreement”). B. On or about April 8, 2016, City and Trapeze entered into a First Modification of the Software License Agreement Number 8928 (CCS) (CCS) (“First Modifica- tion”) for additional years of software maintenance and additional customized re- ports. C. On or about October 6, 2017 City and Trapeze entered into a Second Modifica- tion of the Software License Agreement Number 8928 (CCS) (“Second Modifica- tion”) to implement an upgrade of the Trapeze system to Version 16 of the applica- ble Trapeze software. The Original Agreement, First Modification and Second Modification may be referred to collectively herein as “the Agreement.” D. City and Trapeze desire to modify the Agreement to extend maintenance services and to receive software upgrades for the year commencing July 1, 2019 and contin- uing through June 30, 2020 (“Year 8”) on the terms and conditions set forth herein. TERMS AND CONDITIONS Now, therefore, the undersigned parties do hereby mutually agree to modify the Agree- ment as follows: 1. Maintenance and Support Services. The Agreement shall be amended to extend the maintenance, support services and upgrades for the Licensed Products, includ- ing the Upgraded Trapeze System, for one additional year, namely, Year 8. This includes upgrades and unlimited technical support for all components of the Op- erator Management System (OPS), BlockBuster/FX, InfoCom, MapMaker, OPS- SIT, and OPS-IVR. The upgrades shall be implemented in accordance with the Maintenance Schedule attached hereto as Exhibit A-1. 2. Maintenance Fees. Section 6(C) of the Original Agreement, as amended by Sec- tion 2 of the First Modification, shall be amended to include maintenance and support fees for Year 8 as follows: “(viii) Year 8: $148,908,. The total amount of DocuSign Envelope ID: 88097E7E-6441-4EB3-9E77-142F8C61FD4D 8/12/2019 5.D.f Packet Pg. 167 Attachment: Trapeze_OPS_3rd_Change Order (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit Scheduling 2 June 2019 additional maintenance fees for Year 8 shall not exceed $148,908.” 3. Exhibits. Exhibit A-1 is attached hereto and incorporated herein by this reference. 4. Full Force and Effect. Except as expressly modified by this Third Modification, all other terms and conditions of the Agreement shall be and remain in full force and effect. IN WITNESS WHEREOF, the parties have executed this Third Modification as of the date and year first written above. ATTEST: ______________________________ DENISE ANDERSON-WARREN City Clerk APPROVED AS TO FORM: ______________________________ LANE DILG City Attorney CITY OF SANTA MONICA, a municipal corporation By: ______________________________ RICK COLE City Manager ABC Corporation #VENDOR By: _______________________________ DocuSign Envelope ID: 88097E7E-6441-4EB3-9E77-142F8C61FD4D City Attorney 7/31/2019 Lane Dilg Trapeze Software Group 8/9/2019 Approved Steve Sawyer, General Manager Assistant City Manager Katie Lichtig 8/12/2019 City Clerk Denise Anderson-Warren 8/12/2019 5.D.f Packet Pg. 168 Attachment: Trapeze_OPS_3rd_Change Order (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit Scheduling 3 June 2019 DocuSign Envelope ID: 88097E7E-6441-4EB3-9E77-142F8C61FD4D 5.D.f Packet Pg. 169 Attachment: Trapeze_OPS_3rd_Change Order (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit Scheduling 5.D.g Packet Pg. 170 Attachment: 04 Trapeze OPS - 4th Change Order (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit Scheduling 5.D.g Packet Pg. 171 Attachment: 04 Trapeze OPS - 4th Change Order (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit Scheduling 5.D.g Packet Pg. 172 Attachment: 04 Trapeze OPS - 4th Change Order (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit Scheduling 1 FIFTH MODIFICATION OF SOFTWARE LICENSE AGREEMENT NO. 8928 (CCS) This Fifth Modification of Agreement Number 8928 (CCS) (“Fifth Modification”), entered into as of _________________(“Execution Date”), by and between the City of Santa Monica, a municipal corporation (“City”), and Trapeze Software Group (“Trapeze”) is made with reference to the following: RECITALS A. On or about February 10, 2009, City and Trapeze entered into a Software License Agreement Number 8928 (CCS) for an Operator Management System and Cus- tomer Service Software for the Big Blue Bus, with certain years of maintenance costs included (“Original Agreement”). B. On or about April 8, 2016, City and Trapeze entered into a First Modification of the Software License Agreement Number 8928 (CCS) (CCS) (“First Modifica- tion”) for additional years of software maintenance and additional customized re- ports. C. On or about October 6, 2017, City and Trapeze entered into a Second Modifica- tion of the Software License Agreement Number 8928 (CCS) (“Second Modifica- tion”) to implement an upgrade of the Trapeze system to Version 16 of the appli- cable Trapeze software. D. On or about August 12, 2019, City and Trapeze entered into a Third Modification of the Software License Agreement Number 8928 (CCS) (“Third Modification”) to extend maintenance services and to receive software upgrades for the year com- mencing July 1, 2019 and continuing through June 30, 2020 (“Year 8”). E. On or about June 4, 2020, City and Trapeze entered into a Fourth Modification to extend maintenance services for two years (“Year 9” and Year “10”) commencing on July 1, 2020 and continuing through June 30, 2022, and one additional option to renew through June 30, 2023 (“Year 11”). The Original Agreement, First Modi- fication, Second Modification, Third Modification, and Fourth Modification may be referred to collectively herein as “the Agreement.” F. The City and Trapeze desire to modify the Original Agreement to add and incor- porate the terms and conditions under which Trapeze will provide licenses for Trapeze Standard Data Exchange (TSDE) Software and Trapeze OPS-MON Soft- ware (“New Licensed Products”), and Trapeze Standard Data Exchange (TSDE) and OPS-MON installation services, maintenance, and support (“Additional Ser- vices”), on the terms and conditions set forth herein. TERMS AND CONDITIONS Now, therefore, the undersigned parties do hereby mutually agree to modify the Orig- inal Agreement as follows: DocuSign Envelope ID: 28D2EB71-A21D-4980-9E4D-8F578A5D2B74 9/26/2021 5.D.h Packet Pg. 173 Attachment: Trapeze OPS-FXBBB CSA 5th Modification (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit 2 1. Section 3 of the Original Agreement entitled “License Use” shall be modified by adding the following paragraph: New Licensed Products. Trapeze will provide Trapeze Standard Data Ex- change (TSDE) Software licenses and Trapeze OPS-MON Software licenses (“New Licensed Products”) described in Exhibit A-5, Scope of Services, Trapeze Standard Data Exchange (TSDE), and Exhibit B-5, Scope of Services, Trapeze OPS-MON. Trapeze will provide the New Licensed Products in accordance with Exhibit C-5, Budget. 2. Section 4 of the Original Agreement entitled “Software Services” shall be modified by adding the following paragraph: Additional Services. Trapeze will perform all of the installation, maintenance and support services (“Additional Services”) described in Exhibit A-5, Scope of Services, Trapeze Standard Data Exchange (TSDE) and Exhibit B-5, Scope of Services, Trapeze OPS-MON. Tra- peze will complete the Additional Services in accordance with Exhibit C-5, Budget. 3. Section 6 of the Original Agreement entitled “License Fees and Support Services Fees” shall be modified by adding the following paragraph: Compensation for New Licensed Products and Additional Services. The City will compensate Trapeze for the New Licensed Products and Additional Services in an amount not to exceed $255,180, as set forth in Exhibit C-5. The total contract price for services pursuant to the Original Agreement, the First Modification, the Second Modification, the Third Modification, the Fourth Modification, and this Fifth Modi- fication shall not exceed $3,139,210. 4. Exhibit A-5, Exhibit B-5, and Exhibit C-5 are attached hereto incorporated herein by this reference. DocuSign Envelope ID: 28D2EB71-A21D-4980-9E4D-8F578A5D2B74 5.D.h Packet Pg. 174 Attachment: Trapeze OPS-FXBBB CSA 5th Modification (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit 3 5. Except as expressly modified by this Fifth Modification, all other terms and condi- tions of the Original Agreement shall be and remain in full force and effect. IN WITNESS WHEREOF, the parties have executed this Second Modification as of the date and year first written above. ATTEST: ______________________________ DENISE ANDERSON-WARREN City Clerk APPROVED AS TO FORM: ______________________________ LANE DILG City Attorney CITY OF SANTA MONICA, a municipal corporation By: ______________________________ RICK COLE City Manager ABC Corporation #VENDOR By: _______________________________ DocuSign Envelope ID: 28D2EB71-A21D-4980-9E4D-8F578A5D2B74 George S. Cardona Interim City Attorney 9/23/2021 VP, Finance dm 9/23/2021 Deborah Mills 9/26/2021 John Jalili Interim City Manager 10/1/2021 Nikima Newsome Assistant City Clerk 5.D.h Packet Pg. 175 Attachment: Trapeze OPS-FXBBB CSA 5th Modification (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit 4 Exhibit A-5 Scope of Services, Trapeze Standard Data Exchange (TSDE) DocuSign Envelope ID: 28D2EB71-A21D-4980-9E4D-8F578A5D2B74 5.D.h Packet Pg. 176 Attachment: Trapeze OPS-FXBBB CSA 5th Modification (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit www.trapezegroup.com Confidential Not to be Disclosed Introduction l Page 1 Introduction The purpose of this document is to provide Big Blue Bus (BBB ), with a quote and scope of work for the deployment of our Trapeze Standard Data Exchange (TSDE) for FX. By implementing TSDE, BBB will be able to pass data from Trapeze FX/BB to the downstream 3rd party consumers specifically the CAD/AVL System from Clever. This document outlines the implementation services to be provided by Trapeze, as well as the support required from BBB and Clever staff and resources. Trapeze Professional Services Personnel To ensure successful completion of this implementation, Trapeze will utilize the following professional services personnel: Project Manager: The centralized point of contact for the project. The project manager is responsible for coordinating project schedules, deliverables and resources required to deliver the deliver the Trapeze solution as defined in this statement of work. Technical Product Specialist(s): The primary technical point(s) of contact supporting the design, installation, configuration, testing, implementation, training, and deployment of the Trapeze solution. Implementation Methodology Overview This project will be executed in a phased approach, with key activities identified below: 1. Project Kick-Off 2. Project Design 3. Internal Acceptance Testing 4. Software Installation and Configuration 5. Installation Testing 6. Training 7. Acceptance Testing 8. Deployment and Closure DocuSign Envelope ID: 28D2EB71-A21D-4980-9E4D-8F578A5D2B74 5.D.h Packet Pg. 177 Attachment: Trapeze OPS-FXBBB CSA 5th Modification (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit www.trapezegroup.com Confidential Not to be Disclosed Project Implementation Approach l Page 2 Project Implementation Approach Project Kick-Off Following contract execution, Trapeze, BBB and Clever will hold a remote project kick-off meeting to align stakeholders on project scope and timelines, as well as review roles, responsibilities, key risks, and preliminary project schedule. Project teams from Trapeze, BBB and Clever (as required) are expected to attend the kick-off meeting. Project Design The Project Design meetings for TDSE will be held remotely over the course of up to one (1) day. In preparation for these discussions, BBB/Clever will be expected to provide Trapeze with any relevant operational materials and/or documentation requested. The following topics will be covered during these meetings and calls: BBB Current operational environment (policies/procedures) as they relate to CAD/AVL System Software configuration Hardware recommendations (as necessary) Project timelines Testing, training, and transition strategies A preliminary Project Design Document outlining deliverables, goals and objectives, configurations, and expected project timelines for the implementation will be prepared by Trapeze and shared with BBB/Clever after the initial Project Design meetings. During the review process, non-standard Software functionality may be identified beyond any in-scope customizations. If desired, Trapeze will provide estimates to address these gap items, however addressing any such gaps will be considered out-of-scope and may result in additional costs. Following completion of the preliminary Project Design Document, Trapeze will provide BBB/Clever with the document to review and provide comments. BBB/Clever will have five (5) business days to complete this review, after which the Trapeze project manager will coordinate a meeting with BBB/Clever comments. During this meeting, Trapeze will revise the Project Design Document to address BBB/Clever comments and feedback and will provide a finalized Project Design Document. Internal Acceptance Testing Internal Acceptance Testing (IAT) is completed by Trapeze before any Software is installed in BBB environment. During IAT, Trapeze testing specialists will perform unit and regression testing to ensure DocuSign Envelope ID: 28D2EB71-A21D-4980-9E4D-8F578A5D2B74 5.D.h Packet Pg. 178 Attachment: Trapeze OPS-FXBBB CSA 5th Modification (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit www.trapezegroup.com Confidential Not to be Disclosed Project Implementation Approach l Page 3 completeness and accuracy of all standard features. These specialists will also update any automated regression test scripts to expand coverage as needed. After unit and regression testing is completed, Trapeze Technical Product Specialists will run a series of tests in a local testing environment to ensure that all Software is functioning properly against BBB This allows Trapeze to proactively determine any potential data-related issues and ensures that all standard setup and configuration tasks can be performed for BBB, as well as validates that all branded Software is functioning as expected. Software Installation and Configuration Following the completion IAT, Trapeze will work with Clever and BBB to remotely install and configure the Software in BBB test and production environment. The installation into test environment will be used to carry out the testing activities. The production environment will be used to export the most current signup data to TSDE format, but will go live only during deployment activities after completion of the acceptance testing in BBB test environment. BBB will be required to complete all hardware installations (including all server configurations) in time for the installation. To assist Trapeze with the installation, BBB will provide remote access (VPN, etc.) to all necessary servers. If remote access is unavailable, Zoom will be used as an alternate method for connecting to the servers. Installation Testing Installation Testing will occur after the new Software has been installed in BBB test environment. This testing is designed to ensure the Software is functioning properly within BBB as well as with third party software, as necessary. Installation Testing will also ensure successful demonstration of all requirements as documented in the Project Design Document. During Installation Testing, BBB will grant Trapeze access to their servers so that Trapeze can perform testing of key Software functionality and validate the Software is functioning properly in BBB Installation Testing, Trapeze will validate the following: Applications are connected to the appropriate database(s) General Software functionality is working as designed All configurations and settings are functioning as agreed upon in the Project Design Document Upon completion of Installation Testing, Trapeze will work with BBB to schedule training. Training Training Requirements In order to facilitate remote training, BBB will need to ensure attendees are able to access online Zoom meetings as well as the BBB test environment from their current place of work. DocuSign Envelope ID: 28D2EB71-A21D-4980-9E4D-8F578A5D2B74 5.D.h Packet Pg. 179 Attachment: Trapeze OPS-FXBBB CSA 5th Modification (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit www.trapezegroup.com Confidential Not to be Disclosed Project Implementation Approach l Page 4 In addition to training, Trapeze will provide one (1) digital copy of all available user manuals to BBB. If desired, BBB can create additional hard copies for their users. Training Delivery Trapeze product training is based on standard training agendas, and sessions vary in length based on topic. BBB the Project Design activities. Training sessions cannot exceed eight (8) employees per session. The training will also include a refresher overview of how to identify data integrity errors to proactively detect issues within the FX data. The following table outlines the proposed training for this implementation: Module Training Topic Duration (Days) On-site/Remote TSDE and System Administrator Training 2.0 Remote and System Administrator approach and the BBB SMEs are expected to train any additional end-users if required. Trapeze proposes that the any SME training zoom sessions to be recorded by BBB to train other end-users when needed. Acceptance Testing Acceptance Testing involves BBB utilizing the new Trapeze Software in the test environment to ensure it responds accurately to user inputs and all features and functions work as specified in the Project Design Document. BBB will have ten (10) business days in which to perform an initial comprehensive end-to-end round of Acceptance Testing. All subsequent end-to-end rounds of Acceptance Testing must be completed in no more than five (5) business days. Testing Defect Review Tracking and Resolution During Acceptance Testing, BBB will document and prioritize any defects encountered throughout the testing period (if any exist). Following the completion of a round of testing, BBB will supply Trapeze with a complete list of all perceived defects, which Trapeze will assess for root cause and resolve where appropriate based on the severity levels defined below. 1. Critical Defect causes failure of critical functionality or critical data and no workaround is available. o This can include but is not limited to: System crashing Non-recoverable conditions Data loss or corruption Security concerns leading to breach of information and/or misuse, or severely affecting system performance and/or functionality. Performance defects leading to unavailability or loss of functionality. DocuSign Envelope ID: 28D2EB71-A21D-4980-9E4D-8F578A5D2B74 5.D.h Packet Pg. 180 Attachment: Trapeze OPS-FXBBB CSA 5th Modification (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit www.trapezegroup.com Confidential Not to be Disclosed Project Implementation Approach l Page 5 2. Major Defect partially impairs critical functionality. A workaround is available but difficult to execute. o This can include but is not limited to: System crashing or aborting during normal operation of a non-critical flow. Missing functionality Inconsistent logic or display of data. Slow responsiveness and underperformance of the system Missing security or system patches, minor breach of information 3. Minor Defect impairs non-critical functionality with a satisfactory workaround available. o This can include but is not limited to: Minor usability issues such as inconsistent display Tab/shortcut keys not working. Missing input validation System recoverable errors BBB will identify the priority of each defect and indicate the desired resolution sequence (1 = soonest resolution desired). Trapeze will make best reasonable effort to resolve defects of the same severity levels based on sequential order. At the completion of each round of testing, Trapeze will work remotely to resolve all critical and major defects (if any exist). If an updated Software solution is required to resolve the defect(s), Trapeze will provide the updated Software encompassing all defect fixes. BBB will be asked to test and validate the Software to ensure all defects have been rectified. If further defects are identified, Trapeze will evaluate and work to resolve them, and BBB will be asked to execute another round of Acceptance Testing. Once BBB confirms that all critical and major defects have been resolved, Acceptance Testing will be considered complete and the Software deemed ready for production use. BBB will be required to sign off on the Acceptance Testing. All minor defects will be transitioned to the Trapeze maintenance and support program, who will provide new Software builds addressing post-deployment defects, as necessary. Deployment and Closure During the deployment activities, Trapeze will begin to export data to TSDE from BBB to support operations. Deployment Support Trapeze will provide remote go-live support for the launch of the new Software over the course of one (1) week . BBB can leverage these services during standard business hours to address any non-critical questions or support needs that may arise from using the Software to support live operations. DocuSign Envelope ID: 28D2EB71-A21D-4980-9E4D-8F578A5D2B74 5.D.h Packet Pg. 181 Attachment: Trapeze OPS-FXBBB CSA 5th Modification (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit www.trapezegroup.com Confidential Not to be Disclosed Responsibilities and Deliverables l Page 6 Closure At the completion of the one (1) week deployment support period, all ongoing support will continue to be provided -term maintenance program. At this time, the project will be considered complete and project closure will be processed. Responsibilities and Deliverables Activity Trapeze Responsibilities BBB Responsibilities Deliverables Project Kick-Off Lead project kick-off meeting Develop and maintain project schedule Provide input for BBB-led activities Provide database backup Ensure all appropriate staff attend the kick-off meeting Assist with developing and maintaining the project schedule Kick-Off meeting Preliminary project schedule (revised as necessary) Preliminary Project Plan Project Design Conduct Project Design meetings Participate in Project Design meetings Provide documentation as requested Review Project Design Document and provide comments/feedback Sign off on finalized Project Design Document Finalized Project Design Document Finalized Project Schedule Internal Acceptance Testing Perform Internal Acceptance Testing Provide data as necessary Software Installation and Configuration Install Software in BBB and production environment Complete all hardware installation(s) Provide access to test environment Manage servers, databases, backup procedures, database maintenance practices, and Windows environments and security Install Trapeze pre- requisite Software (e.g. ODBC connections, database servers, etc.) Installed Software in BBB and production environment Installation Testing Perform Installation Testing Provide technical consulting as required DocuSign Envelope ID: 28D2EB71-A21D-4980-9E4D-8F578A5D2B74 5.D.h Packet Pg. 182 Attachment: Trapeze OPS-FXBBB CSA 5th Modification (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit www.trapezegroup.com Confidential Not to be Disclosed Project Duration l Page 7 Provide access to test environment Training Review training topics with BBB Conduct training session(s) Provide training facilities with network connectivity and individual workstations for each participant per class Reproduce training materials and provide printed copies for all class participants and instructor Ensure trainees are prepared and engaged in the training activities Training agenda Completed training session(s) Available user manuals Acceptance Testing Support BBB during Acceptance Testing Perform Acceptance Testing Complete prioritization of defect(s) Re-test defect resolutions Escalate defects to the appropriate Trapeze resource Prioritized defects log Software releases, as necessary Deployment and Closure Migrate Software to BBB production environment Provide remote support for one (1) week for Software rollout Escalate defects to appropriate Trapeze Technical Product Specialists Update production system to ensure all records are up to date Ensure data accuracy Confirm connectivity, logins, etc. Trapeze Software is operational and functional in BBB production environment Project Duration This implementation is expected to be completed within three (3) months from the completion of the project kick-off meeting. Following contract execution, a mobilization period of up to forty-five (45) days may be required to kick off the project and align all resources. Trapeze will work to minimize this mobilization period through proactive planning with BBB. If the length of the project exceeds three (3) months from the kick-off meeting, either due to BBB readiness or resourcing delays, a change order may be required to fund the extension. Project Management DocuSign Envelope ID: 28D2EB71-A21D-4980-9E4D-8F578A5D2B74 5.D.h Packet Pg. 183 Attachment: Trapeze OPS-FXBBB CSA 5th Modification (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit www.trapezegroup.com Confidential Not to be Disclosed l Page 8 Trapeze will provide remote project management support for the entire duration of the project. The Trapeze project manager will be responsible for the successful planning, design, and execution of the project, including effective stakeholder communication, risk mitigation and meeting project milestones. The project manager will be the key point of contact for BBB for the duration of the project. Trapeze will also require BBB assign a project manager for this implementation. The two project managers will work together to ensure consistent dialogue is maintained through well-established communication channels. A successful implementation requires effective and timely communication with all project stakeholders. Trapeze expects the project managers will meet on a bi-weekly basis. In addition to the responsibilities outlined above, Trapeze project managers will also provide the following key services: Change Management: If any deliverable(s) will need to be changed mid-project, the project manager will identify the impact of the change and initiate necessary actions to ensure timelines and project costs will be adjusted. Milestone Sign-Offs: With each completed milestone, BBB will be asked to sign off on the milestone and confirm agreement with project moving forward. BBB Outlined below are estimated resource allocations to support the implementation and effort defined in this statement of work. Resource Resource Allocation Responsibilities Project Manager 30% of their time for the full duration of the project Coordinate all resources from BBB and Clever Coordinate conference calls and meetings, as required Coordinate completion of Acceptance Testing Coordinate BBB activities Work with the Trapeze project manager to identify risks, issues, and mitigations throughout the project Subject Matter Experts 20% of their time for the full duration of the project 100% during Training Participate in the completion of the Project Design activities, as well as BBB activities Participate in the review of all documentation Assist project manager with completion of Acceptance Testing Assist with Software deployment activities Attend Training Sessions DocuSign Envelope ID: 28D2EB71-A21D-4980-9E4D-8F578A5D2B74 5.D.h Packet Pg. 184 Attachment: Trapeze OPS-FXBBB CSA 5th Modification (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit www.trapezegroup.com Confidential Not to be Disclosed l Page 9 System Administrators / IT 25% of their time during Software Installation, Testing, and Deployment Assist with troubleshooting network or technical issues Provide access to servers as necessary throughout the project Maintain system security controls & permissions, user accounts, etc. Assist with Software deployment activities DocuSign Envelope ID: 28D2EB71-A21D-4980-9E4D-8F578A5D2B74 5.D.h Packet Pg. 185 Attachment: Trapeze OPS-FXBBB CSA 5th Modification (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit www.trapezegroup.com Confidential Not to be Disclosed Project Budget l Page 10 Project Budget The following project budget includes all licenses and services required for this implementation as outlined in this statement of work. Item Description Cost (USD) 1 Licenses $77,271 2 Implementation Services $39,173 Management Discount $(7,438) Total Cost $109,546 Long Term Support Item Description Cost (USD) 1 90-day Warranty Included 2 Year 1 Maintenance $15,454 Long Term Support Notes: All subsequent maintenance renewal fees will be based on the operational characteristics of BBB at the -current pricing The 90-day Software warranty begins upon its installation in BBB environment Payment Milestones The below payment milestones shall be followed throughout the implementation. Milestone Description Acceptance Criteria % of Contract Value 1 Project Kickoff Meeting Agenda and Minutes 50% of Software Licenses 5% of Services 2 Project Design Delivery of preliminary Project Design Document 15% of Services 3 Software Installation Installation of the Software in BBB test environment 25% of Services 50% of Software Licenses 4 Training Completion of Training 20% of Services 5 Acceptance Testing- Round 1 Completion of Round 1 of Acceptance Testing 20% of Services 6 Acceptance Testing - Final Resolution of critical and major defects 15% of Services DocuSign Envelope ID: 28D2EB71-A21D-4980-9E4D-8F578A5D2B74 5.D.h Packet Pg. 186 Attachment: Trapeze OPS-FXBBB CSA 5th Modification (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit www.trapezegroup.com Confidential Not to be Disclosed Project Assumptions l Page 11 Project Assumptions General Pricing Assumptions 1. This implementation is a fixed fee engagement. 2. Pricing does not include any applicable taxes or expenses associated with BBB or Clever and any of their resources assigned to the project. 3. Prior to sharing any proprietary information with 3rd party providers, a Non-Disclosure Agreement will need to be executed with Trapeze. 4. This project is expected to be complete within no more than three (3) months from the initial project kick-off meeting. If the length of the project will exceed the proposed timeline due to BBB delays, a Project Change Order (CO) will need to be issued and agreed upon by both parties to accommodate any additional support services required to support the increased project duration. 5. Trapeze has included services to implement TSDE and export the data from FX through TSDE. It is expected that Clever will be responsible for importing the data and making it available for any Clever project related activities. 6. -the-bed in the most current literature. 7. All Software will take advantage of the existing Trapeze infrastructure, data sources and software unless otherwise stated. 8. Clever/BBB are responsible for the purchase and installation of any required server hardware and 9. A BBB system administrator will be readily available for all configuration, installation, testing and deployment activities. 10. It is the responsibility of Clever/BBB to interface with TSDE data elements. 11. Licenses are based on the following operational characteristics: Up to 195 peak vehicles 12. All services will be performed utilizing BBB he FX Software. However BBB is encouraged to upgrade to the latest version of FX. 13. Any integration with third party software or systems will be the responsibility of Clever/BBB. 14. Any services or requests not identified within this statement of work, including reviewing, or correcting data integrity issues, will be considered outside the scope of this engagement and will need to be addressed through a change order. Additional costs may apply based on the nature of the change. DocuSign Envelope ID: 28D2EB71-A21D-4980-9E4D-8F578A5D2B74 5.D.h Packet Pg. 187 Attachment: Trapeze OPS-FXBBB CSA 5th Modification (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit www.trapezegroup.com Confidential Not to be Disclosed Project Assumptions l Page 12 15. If Clever/BBB determines a need for additional support from Trapeze to review and correct any data integrity issues or training, these services will need to be addressed through the Trapeze change order process. a. Clever/BBB is responsible for correcting all FX data issues as raised by downstream consumers of the TSDE data. 16. All services will be performed remotely. 17. Pricing is valid until September 15th, 2021. DocuSign Envelope ID: 28D2EB71-A21D-4980-9E4D-8F578A5D2B74 5.D.h Packet Pg. 188 Attachment: Trapeze OPS-FXBBB CSA 5th Modification (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit 5 Exhibit B-5 Scope of Services, Trapeze OPS-MON DocuSign Envelope ID: 28D2EB71-A21D-4980-9E4D-8F578A5D2B74 5.D.h Packet Pg. 189 Attachment: Trapeze OPS-FXBBB CSA 5th Modification (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit www.trapezegroup.com Confidential Not to be Disclosed Introduction l Page 1 Introduction The purpose of this document is to provide Big Blue Bus (BBB ), with a quote and scope of work for the deployment of OPS-MON. By implementing the OPS-MON, BBB will be able to pass data from Trapeze OPS to the downstream 3rd party consumers specifically the CAD/AVL System from Clever. This document outlines the implementation services to be provided by Trapeze, as well as the support required from BBB and Clever staff and resources. OPS-MON provides three one-way (outbound) tables containing the following real-time information: Employee master file information Vehicle master file information Vehicle/work/assignment information In addition, Trapeze will be customizing the OPS-MON module to include the following for BBB: Implementation of the operational events import to import incidents from a 3rd party CAD/AVL system. A new custom import to import real-time pull-in/out time from a CAD/AVL system This document will outline the services needed to implement the Software and the efforts required from Trapeze, BBB and Clever. Trapeze Professional Services Personnel To ensure successful completion of this implementation, Trapeze will utilize the following professional services personnel: Project Manager: The centralized point of contact for the project. The project manager is responsible for coordinating project schedules, deliverables and resources required to deliver the deliver the Trapeze solution as defined in this statement of work. Technical Product Specialist(s): The primary technical point(s) of contact supporting the design, installation, configuration, testing, implementation, training, and deployment of the Trapeze solution. Implementation Methodology Overview This project will be executed in a phased approach, with key activities identified below: 1. Project Kick-Off 2. Project Design 3. Software Configuration DocuSign Envelope ID: 28D2EB71-A21D-4980-9E4D-8F578A5D2B74 5.D.h Packet Pg. 190 Attachment: Trapeze OPS-FXBBB CSA 5th Modification (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit www.trapezegroup.com Confidential Not to be Disclosed Project Implementation Approach l Page 2 4. Software Development 5. Internal Acceptance Testing 6. Software Installation 7. Installation Testing 8. Training 9. Acceptance Testing 10. Deployment and Closure Project Implementation Approach Project Kick-Off Following contract execution, Trapeze, BBB and Clever will hold a remote project kick-off meeting to align stakeholders on project scope and timelines, as well as review roles, responsibilities, key risks, and preliminary project schedule. Project teams from Trapeze, BBB and Clever (as required) are expected to attend the kick-off meeting. Project Design The Project Design meetings for OPS-MON will be held remotely over the course of up to one (1) day. In preparation for these discussions, BBB/Clever will be expected to provide Trapeze with any relevant operational materials and/or documentation requested. The following topics will be covered during these meetings and calls: BBB business needs Current operational environment (policies/procedures) as they relate to CAD/AVL System Software configuration OPS-MON and Clever Integration Project timelines Testing, training, and transition strategies A preliminary Project Design Document outlining deliverables, goals and objectives, configurations, and expected project timelines for the implementation will be prepared by Trapeze and shared with BBB/Clever after the initial Project Design meetings. During the review process, non-standard Software functionality may be identified beyond any in-scope customizations. If desired, Trapeze will provide estimates to address these gap items, however addressing any such gaps will be considered out-of-scope and may result in additional costs. DocuSign Envelope ID: 28D2EB71-A21D-4980-9E4D-8F578A5D2B74 5.D.h Packet Pg. 191 Attachment: Trapeze OPS-FXBBB CSA 5th Modification (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit www.trapezegroup.com Confidential Not to be Disclosed Project Implementation Approach l Page 3 Following completion of the preliminary Project Design Document, Trapeze will provide BBB/Clever with the document to review and provide comments. BBB/Clever will have five (5) business days to complete this review, after which the Trapeze project manager will coordinate a meeting with BBB/Clever comments. Following this meeting, Trapeze will revise the Project Design Document to address BBB/Clever comments and feedback and will provide a finalized Project Design Document. Software Configuration Trapeze will configure the OPS-MON rules based on the standard functionality of the product. The version of OPS- MON implemented during this project will align with BBB settings will be determined during the Project Design activities and documented appropriately. These configurations will then be utilized for Internal Acceptance Testing. Software Development Trapeze will provide custom development services that are required for adding the following scope: Implementation of the operational events import that would enable import of incidents from a third- party CAD/AVL system. A new custom import to import real-time pull-in/pull-out time from the CAD/AVL system with the following details: o Creation of a new service with two (2) methods UpdatePullInTime and UpdatePullOutTime. Expected parameters for it will be: EventTime, Date, and VehicleNumber. OPS will then find the appropriate block based on EventTime and VehicleNumber and will adjust the ActualFromTime and ActualToTime as specified. When changing the ActualFromTime and ActualToTime, OPS Will log these events in a new table (OPSPullInOutTimeLog: DailyBlockId, TransactionDate, TransactionTime, OriginalFromTime, OriginalToTime, NewFromTime, NewToTime). There will not be a view for this log table in OPS, however, it is possible to query the database when needed for trouble shooting. Trapeze will add detailed tracing activities in the new service methods for the purpose of integration trouble shooting. Further, a security key will also be added for the service. Internal Acceptance Testing Internal Acceptance Testing (IAT) is completed by Trapeze before any Software is installed in BBB environment. During IAT, Trapeze testing specialists will perform unit and regression testing to ensure completeness and accuracy of all standard features. These specialists will also update any automated regression test scripts to expand coverage as needed. After unit and regression testing is completed, Trapeze Technical Product Specialists will run a series of tests in a local testing environment to ensure that all Software is functioning properly against BBB DocuSign Envelope ID: 28D2EB71-A21D-4980-9E4D-8F578A5D2B74 5.D.h Packet Pg. 192 Attachment: Trapeze OPS-FXBBB CSA 5th Modification (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit www.trapezegroup.com Confidential Not to be Disclosed Project Implementation Approach l Page 4 This allows Trapeze to proactively determine any potential data-related issues and ensures that all standard setup and configuration tasks can be performed for BBB, as well as validates that all branded Software is functioning as expected. Clever is expected to provide support, including tools, data, and p environment. Activities completed as part of this test may include simulating data exchange as will be performed Software Installation Following the completion IAT, Trapeze will work with Clever and BBB to remotely install and configure the Software in BBB test environment. The installation into test environment will be used to carry out the testing and training activities. BBB will be required to complete all hardware installations (including all server configurations) in time for the installation. To assist Trapeze with the installation, BBB will provide remote access (VPN, etc.) to all necessary servers. If remote access is unavailable, Zoom will be used as an alternate method for connecting to the servers. Clever will provide support to assist in connecting the Trapeze software to the Clever system. Installation Testing Installation Testing will occur after the new Software has been installed in BBB test environment. This testing is designed to ensure the Software is functioning properly within BBB as well as with third party software, as necessary. Installation Testing will also ensure successful demonstration of all requirements as documented in the Project Design Document. During Installation Testing, BBB will grant Trapeze access to their servers so that Trapeze can perform testing of key Software functionality and validate the Software is functioning properly in BBB Installation Testing, Trapeze will validate the following: Applications are connected to the appropriate database(s) General Software functionality is working as designed All configurations and settings are functioning as agreed upon in the Project Design Document Clever will support this testing, ensuring that the Clever piece of this integration is working as described in the project design document. Upon completion of Installation Testing, Trapeze will work with BBB to schedule training. Training Training Requirements In order to facilitate remote training, BBB is responsible for setting up a dedicated classroom environment and include the following training equipment: DocuSign Envelope ID: 28D2EB71-A21D-4980-9E4D-8F578A5D2B74 5.D.h Packet Pg. 193 Attachment: Trapeze OPS-FXBBB CSA 5th Modification (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit www.trapezegroup.com Confidential Not to be Disclosed Project Implementation Approach l Page 5 A networked computer for each trainee, with access to the test system Whiteboard and markers LCD projector If the above-listed items are not available, Trapeze will work with BBB to identify alternative arrangements. In addition to training Trapeze will provide one (1) digital copy of all available user manuals. If desired, BBB can create additional hard copies for their users. Training Delivery Trapeze OPS-MON system administrator training will be based on standard training agendas and sessions vary in length based on topic. Trapeze will provide one (1) resource to assist BBB with the training session, which will be conducted remotely via Zoom Meeting. A detailed training agenda will be provided by Trapeze prior to the start of training. Training sessions cannot exceed eight (8) employees per session. The following table outlines the proposed training for this implementation: Module Training Topic Duration (Days) On-site/Remote OPS-MON Subject Matter Expert Training 0.5 Remote Acceptance Testing Acceptance Testing involves BBB utilizing the new Trapeze Software in the test environment to ensure it responds accurately to user inputs and all features and functions work as specified in the Project Design Document. Trapeze will provide a resource for up to two (2) days to remotely begin the Acceptance Testing activities. Following the remote support, BBB will have ten (10) business days in which to perform an initial comprehensive end-to-end round of Acceptance Testing. All subsequent end-to-end rounds of Acceptance Testing must be completed in no more than five (5) business days. Testing Defect Review Tracking and Resolution During Acceptance Testing, BBB and Clever will document and prioritize any defects encountered throughout the testing period (if any exist). Following the completion of a round of testing, BBB and Clever will supply Trapeze with a complete list of all perceived defects, which Trapeze will assess for root cause and resolve where appropriate based on the severity levels defined below. 1. Critical Defect causes failure of critical functionality or critical data and no workaround is available. o This can include but is not limited to: System crashing Non-recoverable conditions Data loss or corruption Security concerns leading to breach of information and/or misuse, or severely affecting system performance and/or functionality. DocuSign Envelope ID: 28D2EB71-A21D-4980-9E4D-8F578A5D2B74 5.D.h Packet Pg. 194 Attachment: Trapeze OPS-FXBBB CSA 5th Modification (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit www.trapezegroup.com Confidential Not to be Disclosed Project Implementation Approach l Page 6 Performance defects leading to unavailability or loss of functionality. 2. Major Defect partially impairs critical functionality. A workaround is available but difficult to execute. o This can include but is not limited to: System crashing or aborting during normal operation of a non-critical flow. Missing functionality Inconsistent logic or display of data. Slow responsiveness and underperformance of the system Missing security or system patches, minor breach of information 3. Minor Defect impairs non-critical functionality with a satisfactory workaround available. o This can include but is not limited to: Minor usability issues such as inconsistent display Tab/shortcut keys not working. Missing input validation System recoverable errors BBB will identify the priority of each defect and indicate the desired resolution sequence (1 = soonest resolution desired). Trapeze will make every effort to resolve defects of the same severity levels based on sequential order. At the completion of each round of testing, Trapeze will work remotely to resolve all critical and major defects (if any exist). If an updated Software solution is required to resolve the defect(s), Trapeze will provide the updated Software encompassing all defect fixes. BBB and Clever will be asked to test and validate the Software to ensure all defects have been rectified. If further defects are identified, Trapeze will evaluate and work to resolve them, and BBB will be asked to execute another round of Acceptance Testing. Once BBB confirms that all critical and major defects have been resolved, Acceptance Testing will be considered complete and the Software deemed ready for production use. BBB will be required to sign off on the Acceptance Testing. All minor defects will be transitioned to the Trapeze maintenance and support program, who will provide new Software builds addressing post-deployment defects, as necessary. Deployment and Closure production environment so that it can be used to support live operations. BBB and Clever SMEs are expected to be the first level support for end users during the deployment activities. SMEs will be expected to provide support on the use of the new system, answer questions regarding functions that may be unfamiliar, and reinforce key functionalities. Deployment Support Trapeze will provide remote go-live support for the launch of the new Software over the course of one (1) week. BBB can leverage these services during standard business hours to address any non-critical questions or support needs that may arise from using the Software to support live operations. DocuSign Envelope ID: 28D2EB71-A21D-4980-9E4D-8F578A5D2B74 5.D.h Packet Pg. 195 Attachment: Trapeze OPS-FXBBB CSA 5th Modification (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit www.trapezegroup.com Confidential Not to be Disclosed Responsibilities and Deliverables l Page 7 Closure At the completion of the one (1) week deployment support period, all ongoing support will continue to be provided -term maintenance program. At this time, the project will be considered complete and project closure will be processed. Responsibilities and Deliverables Activity Trapeze Responsibilities BBB/Clever Responsibilities Deliverables Project Kick-Off Lead project kick-off meeting Develop and maintain project schedule Provide input for Clever and BBB-led activities Provide database backup Ensure all appropriate staff attend the kick-off meeting Assist with developing and maintaining the project schedule Kick-Off meeting Preliminary project schedule (revised as necessary) Preliminary Project Plan Project Design Conduct Project Design meetings Participate in Project Design meetings Provide documentation as requested Review Project Design Document and provide comments/feedback Sign off on finalized Project Design Document Finalized Project Design Document Finalized Project Schedule Software Configuration Configure the Software as documented in the Project Design Document Provide a back up of the production MMS database Configured Software in the test environment Software Development Complete custom development Consult as necessary Completed custom development as per Section 3.4 Internal Acceptance Testing Perform Internal Acceptance Testing Provide data as necessary Provide support as necessary Software Installation Install Software in BBB environment Complete all hardware installation(s) Provide access to test environment Manage servers, databases, backup procedures, database maintenance practices, and Windows environments and security Install Trapeze pre-requisite Software (e.g. ODBC Installed Software in BBB environment DocuSign Envelope ID: 28D2EB71-A21D-4980-9E4D-8F578A5D2B74 5.D.h Packet Pg. 196 Attachment: Trapeze OPS-FXBBB CSA 5th Modification (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit www.trapezegroup.com Confidential Not to be Disclosed Project Duration l Page 8 Activity Trapeze Responsibilities BBB/Clever Responsibilities Deliverables connections, database servers, etc.) Installation Testing Perform Installation Testing Provide technical consulting and testing support as required Provide access to test environment Training Review training topics with BBB Conduct training sessions Ensure trainees are prepared and engaged in all training activities Training agenda Completed training sessions Available user manuals Acceptance Testing Support BBB during Acceptance Testing Perform Acceptance Testing Complete prioritization of defect(s) Re-test defect resolutions Escalate defects to the appropriate Trapeze resource Prioritized defects log Software releases, as necessary Deployment and Closure Migrate Software to BBB environment Provide remote support for one (1) week for Software rollout Escalate defects to appropriate Trapeze Technical Product Specialists Update production system to ensure all records are up to date Ensure data accuracy Confirm connectivity, logins, etc. Trapeze Software is operational and functional in BBB production environment Project Duration This implementation is expected to be completed within three (3) months from the completion of the project kick-off meeting. Following contract execution, a mobilization period of up to forty-five (45) days may be required to kick off the project and align all resources. Trapeze will work to minimize this mobilization period through proactive planning with BBB. If the length of the project exceeds three (3) months from the kick-off meeting, either due to BBB readiness or resourcing delays, a change order may be required to fund the extension. Project Management Trapeze will provide remote project management support for the entire duration of the project. The Trapeze project manager will be responsible for the successful planning, design, and execution of the project, including effective stakeholder communication, risk mitigation and meeting project milestones. The project manager will be the key point of contact for BBB and Clever for the duration of the project. Trapeze will also require BBB and Clever assign a project manager for this implementation. The three project managers will work together to ensure consistent dialogue is maintained through well-established communication channels. DocuSign Envelope ID: 28D2EB71-A21D-4980-9E4D-8F578A5D2B74 5.D.h Packet Pg. 197 Attachment: Trapeze OPS-FXBBB CSA 5th Modification (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit www.trapezegroup.com Confidential Not to be Disclosed l Page 9 A successful implementation requires effective and timely communication with all project stakeholders. Trapeze expects the project managers will meet on a bi-weekly basis. In addition to the responsibilities outlined above, Trapeze project managers will also provide the following key services: Change Management: If any deliverable(s) will need to be changed mid-project, the project manager will identify the impact of the change and initiate necessary actions to ensure timelines and project costs will be adjusted. Milestone Sign-Offs: With each completed milestone, Clever/BBB will be asked to sign off on the milestone and confirm agreement with project moving forward. Clever/BBB Outlined below are estimated resource allocations to support the implementation and effort defined in this statement of work. Resource Resource Allocation Responsibilities Project Manager 30% of their time for the full duration of the project Coordinate all resources from BBB and Clever Coordinate conference calls and meetings, as required Coordinate completion of Acceptance Testing Coordinate BBB and Clever activities Work with the Trapeze project manager to identify risks, issues, and mitigations throughout the project Subject Matter Experts (BBB and Clever) 20% of their time for the full duration of the project 100% during SME Training Participate in the completion of the Project Design activities, as well as BBB and Clever activities Participate in the review of all documentation BBB SMEs to participate in the SME training Assist project manager with completion of Acceptance Testing Assist with Software deployment activities System Administrators / IT 25% of their time during Software Installation, Testing, and Deployment Assist with troubleshooting network or technical issues Provide access to servers as necessary throughout the project Maintain system security controls & permissions, user accounts, etc. Assist with Software deployment activities DocuSign Envelope ID: 28D2EB71-A21D-4980-9E4D-8F578A5D2B74 5.D.h Packet Pg. 198 Attachment: Trapeze OPS-FXBBB CSA 5th Modification (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit www.trapezegroup.com Confidential Not to be Disclosed Project Budget l Page 10 Project Budget The following project budget includes all licenses and services required for this implementation as outlined in this statement of work. Item Description Cost (USD) 1 Licenses $61,537 2 Implementation Services $53,450 Management Discount ($26,005) Total Cost $88,982 Long Term Support Item Description Cost (USD) 1 90-day Warranty Included 2 Year 1 Maintenance $12,307 Long Term Support Notes: All subsequent maintenance renewal fees will be based on the operational characteristics of BBB at the -current pricing The 90-day Software warranty begins upon its installation in BBB environment Payment Milestones The below payment milestones shall be followed throughout the implementation. Milestone Description Acceptance Criteria % of Contract Value 1 Project Kick Off Completion of Project Kick off meeting 50% of Software Licenses 2 Project Design Delivery of preliminary Project Design Document 25% of Services 3 Software Installation Installation of the Software in BBB test environment 50% of Licenses 25% of Services 4 Training Completion of SME training 25% of Services 5 Acceptance Testing- Round 1 Completion of Round 1 of Acceptance Testing 15% of Services 6 Acceptance Testing - Final Resolution of critical and major defects 10% of Services DocuSign Envelope ID: 28D2EB71-A21D-4980-9E4D-8F578A5D2B74 5.D.h Packet Pg. 199 Attachment: Trapeze OPS-FXBBB CSA 5th Modification (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit www.trapezegroup.com Confidential Not to be Disclosed Project Assumptions l Page 11 Project Assumptions General Pricing Assumptions 1. This implementation is a fixed fee engagement. 2. Prices for this fixed fee engagement will be honoured if BBB completes sign off on this agreement by no later than September 30, 2021. Should BBB choose not to execute contract signing by this date, Trapeze will no longer honour the services pricing listed in this scope of work. 3. Pricing does not include any applicable taxes or expenses associated with BBB/Clever and any of their resources assigned to the project. 4. Prior to sharing any proprietary information with 3rd party providers, a Non-Disclosure Agreement will need to be executed with Trapeze. 5. This project is expected to be complete within no more than three (3) months from the initial project kick-off meeting. If the length of the project will exceed the proposed timeline due to BBB delays, a Change Order will need to be issued and agreed upon by both parties to accommodate any additional support services required to support the increased project duration. 6. The S -the- current literature. 7. The standard, out-of-box Software and solution delivery approach will be provided as described in the most current Software literature 8. All Software will take advantage of the existing Trapeze infrastructure, data sources and software unless otherwise stated. 9. Clever/BBB are responsible for the purchase and installation of any required server hardware and 10. A BBB system administrator will be readily available for all configuration, installation, testing and deployment activities. 11. Licenses are based on the following operational characteristics: Up to 317 OPS processed employees 12. Any integration with third party software or systems will be the responsibility of Clever/BBB. 13. Any services or requests not identified within this statement of work, including reviewing, or correcting data integrity issues, will be considered outside the scope of this engagement and will need to be addressed through a change order. Additional costs may apply based on the nature of the change. 14. If Clever/BBB determines a need for additional support from Trapeze to review and correct any data integrity issues or training, these services will need to be addressed through the Trapeze change order process. a. Clever/BBB are responsible for correcting all OPS data issues as raised by downstream consumers of the data. 15. All services will be performed remotely. 16. Pricing is valid until September 15th, 2021. DocuSign Envelope ID: 28D2EB71-A21D-4980-9E4D-8F578A5D2B74 5.D.h Packet Pg. 200 Attachment: Trapeze OPS-FXBBB CSA 5th Modification (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit 6 Exhibit C-5 Budget New Licensed Products and Additional Services shall not exceed $255,180: 1. Trapeze Standard Data Exchange (TSDE) Software Licenses and Services 2. Trapeze OPS-MON Software Licenses and Services DocuSign Envelope ID: 28D2EB71-A21D-4980-9E4D-8F578A5D2B74 5.D.h Packet Pg. 201 Attachment: Trapeze OPS-FXBBB CSA 5th Modification (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit CITY OF SANTA MONICA OAKS INITIATIVE NOTICE NOTICE TO APPLICANTS, BIDDERS, PROPOSERS AND OTHERS SEEKING DISCRETIONARY PERMITS, CONTRACTS, OR OTHER BENEFITS FROM THE CITY OF SANTA MONICA Santa Monica’s voters adopted a City Charter amendment commonly known as the Oaks Initiative. The Oaks Initiative requires the City to provide this notice and information about the Initiative’s requirements. You may obtain a full copy of the Initiative’s text from the City Clerk. This information is required by City Charter Article XXII—Taxpayer Protection. It prohibits a public official from receiving, and a person or entity from conferring, specified personal benefits or campaign advantages from a person or entity after the official votes, or otherwise takes official action, to award a “public benefit” to that person or entity. The prohibition applies within and outside of the geographical boundaries of Santa Monica. All persons or entities applying or receiving public benefits from the City of Santa Monica shall provide the names of trustees, directors, partners, and officers, and names of persons with more than a 10% equity, participation or revenue interest. An exception exists for persons serving in those capacities as volunteers, without compensation, for organizations exempt from income taxes under Section 501(c)(3), (4), or (6), of the Internal Revenue Code. However, this exception does not apply if the organization is a political committee or controls political committees. Examples of a “public benefit” include public contracts to provide goods or services worth more than $25,000 or a land use approval worth more than $25,000 over a 12-month period. In order to facilitate compliance with the requirements of the Oaks Initiative, the City compiles and maintains certain information. That information includes the name of any person or persons who is seeking a “public benefit.” If the “public benefit” is sought by an entity, rather than an individual person, the information includes the name of every person who is: (a) trustee, (b) director, (c) partner, (d) officer, or has (e) more than a ten percent interest in the entity. Therefore, if you are seeking a “public benefit” covered by the Oaks Initiative, you must supply that information on the Oaks Initiative Disclosure Form. This information must be updated and supplied every 12 months. 5.D.i Packet Pg. 202 Attachment: OAKS INITIATIVE FORM_Trapeze_June 2022 (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit CITY OF SANTA MONICA OAKS INITIATIVE DISCLOSURE FORM In order to facilitate compliance with the requirements of the Oaks Initiative, the City compiles and maintains certain information. That information includes the name of any person or persons who is seeking a “public benefit.” If the “public benefit” is sought by an entity, rather than an individual person, the information includes the name of every person who is: (a) trustee, (b) director, (c) partner, (d) officer, or has (e) more than a ten percent interest in the entity. Public benefits include: 1. Personal services contracts in excess of $25,000 over any 12-month period; 2. Sale of material, equipment or supplies to the City in excess of $25,000 over a 12- month period; 3. Purchase, sale or lease of real property to or from the City in excess of $25,000 over a 12- month period; 4. Non-competitive franchise awards with gross revenue of $50,000 or more in any 12-month period; 5. Land use variance, special use permit, or other exception to an established land use plan, where the decision has a value in excess of $25,000; 6. Tax “abatement, exception, or benefit” of a value in excess of $5,000 in any 12- month period; or 7. Payment of “cash or specie” of a net value to the recipient of $10,000 in any 12- month period. Name(s) of persons or entities receiving public benefit: Name(s) of trustees, directors, partners, and officers: Name(s) of persons with more than a 10% equity, participation, or revenue interest: Prepared by: ____________________________Title: __________________________ Signature: ______________________________________ Date: ________________ Email: ____________________________________ Phone: ____________________ FOR CITY USE ONLY: Bid/PO/Contract # ____________________________ Permit # ___________________________ 5.D.i Packet Pg. 203 Attachment: OAKS INITIATIVE FORM_Trapeze_June 2022 (5548 : Authorize 6th Modification to Contract #8928 with Trapeze, Inc. for Transit