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SR 07-27-2021 3F City Council Report City Council Meeting: July 27, 2021 Agenda Item: 3.F 1 of 3 To: Mayor and City Council From: Edward F King, Director, Department of Transportation, Transit Planning & Performance Subject: Approval of Second Modification to Contract with Trapeze Software Group for Vehicle Scheduling Support Services for Transit Bus Service Recommended Action Staff Recommends that the City Council authorize the City Manager to negotiate and execute a second modification to agreement #3571 (CCS) in the amount of $280,000 with Trapeze Software Group for scheduling support services. This modification will extend the term by two years and will result in a three-year agreement, with a new total amount not to exceed $371,600, with future year funding contingent on Council budget approval. Summary The Big Blue Bus Planning and Performance Division (Division) of the Department of Transportation (DOT) is responsible for planning and scheduling Big Blue Bus service. Three times a year, the Division develops a service plan with updated operating schedules and service changes informed by operational data and the Council-approved Service, Design, Performance, and Evaluation Guidelines. To operationalize each service plan, the Division relies on scheduling support services, currently offered by Trapeze Software Group (Trapeze), to create work runs for operators and related materials (such as run guides, paddles, and bid sheets) using DOT-licensed Trapeze transit scheduling software. To maintain stability in operationalizing service plans during the implementation of technology projects planned for the next two years, staff recommends a modification to Trapeze’s agreement for scheduling support services to be extended through December 31, 2023. Discussion On June 9, 2020, the City issued a request for proposals (RFP) for transit scheduling support services. The Division required this support to operationalize service planning 3.F Packet Pg. 156 2 of 3 starting with the September 2020 service change. Trapeze was awarded the contract to provide scheduling support services outlined in the RFP. Trapeze, working with DOT planning staff, configures work runs and related materials based on information provided by DOT staff. By means of a first modification to the agreement, Trapeze has continued support through the August 2021 service change. The contract for scheduling support services with Trapeze is the subject of a pending unfair practice charge, Administrative Team Associates v. City of Santa Monica, Public Employment Relations Board, Case No. LA-CE-1507-M. With pending technology projects (described below), there is a need for a second modification to Trapeze’s scheduling support agreement to maintain stability in operationalizing service plans. The recommended modification will support six (6) to seven (7) service changes, between December 2021 to December 2023. The support will contribute significantly to DOT’s efforts to reinstate Big Blue Bus service that was either modified or suspended due to COVID-19, and to appropriately adjust to the expected changing traffic conditions over the next two years. This modification will also provide a transition to the procurement of a fully automated planning/scheduling software program that would provide staff the ability to schedule all service changes unassisted. DOT has two pending technology projects that inform the need for this recommended action. The first is Big Blue Bus’s transition to a new Computerized Automatic Dispatching / Automated Vehicle Location (CAD/AVL) system. On May 25, 2021, the City Council approved the award for a new CAD/AVL system to Clever Devices. The new CAD/AVL system is a comprehensive on-board hardware and software system that tracks vehicles in real-time, facilitates communications between dispatch and bus operators, and generates real-time location information for customers. Transitioning to a new CAD/AVL system will be an all-encompassing effort for operational and planning staff that will take 18-24 months to successfully implement. The second technology project, the solicitation of a transit scheduling system, will be underway within the next 18 months. The City had issued an RFP for a transit 3.F Packet Pg. 157 3 of 3 scheduling system concurrently with the RFP for the new CAD/AVL system. However, after carefully considering the significant resources and efforts required to implement the new CAD/AVL system, DOT determined that it was in the City’s best interest to cancel the RFP for a transit scheduling system and to continue to license the existing Trapeze transit scheduling system during the transition to a new CAD/AVL system. Once the CAD/AVL project is underway and progress is better understood, DOT will again issue an RFP for a transit scheduling system and return to Council with further recommendations. Past Council Actions Meeting Date Description 05/25/2021 Award Contracts to Procure, Install, and Maintain Transit Radio and Computer-Aided Dispatch/Automatic Vehicle Location (CAD/AVL) Systems at Big Blue Bus, Department of Transportation Financial Impacts and Budget Actions Staff seeks authority to increase the amount of agreement #3571 (CCS) with Trapeze Software Group for scheduling support services. Future year funding is contingent on Council budget approval. Agreement # Current Authorized Amount Modified Request Amount FY 2021-22 Budget Dept/CIP Account # Total Revised Contract Amount 3571 $91,600 $280,000 60600016.552013 $371,600 Prepared By: Alfredo Torales, Strategic Transit Planner Approved Forwarded to Council Attachments: A. Award Contract for CAD/AVL System 3.F Packet Pg. 158