SR 08-13-2019 13D 13.D
August 13, 2019
Council Meeting: August 13, 2019 Santa Monica, California
1 of 1
CITY CLERK’S OFFICE - MEMORANDUM
To: Mayor and City Council
From: Denise Anderson-Warren, City Clerk, Records & Elections Services
Department
Date: August 13, 2019
13.D Request of Councilmember McKeown that Council direct staff to add to the
previously specified scope of the hotel worker protection package coming
to Council on August 27th a worker retention policy, preparing an
ordinance for possible Council adoption on the 27th.
1
Vernice Hankins
From:Santa Monica City Manager's Office
Sent:Tuesday, July 30, 2019 5:13 PM
To:councilmtgitems
Subject:FW: Santa Monica Hotel Housekeeper Protection Policy
From: Agustin Acosta <info@email.actionnetwork.org>
Sent: Tuesday, July 30, 2019 12:41 PM
To: Santa Monica City Manager's Office <manager.mailbox@SMGOV.NET>; Attorney Mailbox
<Attorney.Mailbox@SMGOV.NET>; Council Mailbox <Council.Mailbox@SMGOV.NET>
Subject: Santa Monica Hotel Housekeeper Protection Policy
Santa Monica,
Dear City Councilmembers, City Manager, and City Attorney:
I am a Santa Monica resident or visitor who cares deeply about the workers who make our
city thrive. As you know, tourism is one of the most important industries in the City of Santa
Monica, as visitors injected approximately $1.93 billion into the Santa Monica economy in
2018 and generated approximately $58 million in transient occupancy tax. Hotel workers are
the backbone of this lucrative industry.
Yet hotel room attendants, who work alone in guest rooms, where there are no witnesses or
cameras, face unique risks of threatening behavior, including sexual assault and other
crimes. Many instances of sexual assault go unreported to the police. Workers need tools to
protect themselves.
Room attendants are also frequently assigned excessive room cleaning quotas and
unexpected mandatory overtime, which undermines their ability to adequately protect public
health, interferes with their ability to meet family obligations, and can undermine other
employment protections benefitting these employees. Overtime should be voluntary and room
attendants made to clean excessive square footage—more than 3,500 square feet during a
single shift—should be compensated for their extra work.
Item 13-D
08/13/19
1 of 132 Item 13-D
08/13/19
2
Workers also deserve protection against the kinds of mass layoffs that frequently occur when
hotels change ownership and opportunities for training on their rights as workers and best
practices to protect public health and safety.
As we wait for the ordinance to come back before you, we want to make sure that the law that
ultimately goes into effect will be comprehensive. We hope that the law will include the
following provisions:
1) Panic buttons – operational panic buttons housekeepers can use if there is an ongoing
crime or threatening behavior to notify on-site security for assistance and protection against
retaliation
2) Humane workload – fair compensation if workers are required to clean more than 3500
square feet during an 8-hour shift and a prohibition on mandatory overtime
3) Hotel worker retention – a worker retention provision ensures that changes in hotel
ownership or management do not result in worker layoffs but instead requires a period of
transition where workers are kept on
4) Housekeeper training program – training on workers’ legal rights, as well as on key issues
affecting the public, including potential threats or crime including human trafficking, domestic
violence and sexual violence, and risks to public health.
Please stand with workers and pass this common sense legislation that will ensure they are
protected at work, and compensated fairly for the hard work that they do.
Agustin Acosta
agustinghioldi@gmail.com
6141 Monterey Road
LOS ANGELES, California 90042
Item 13-D
08/13/19
2 of 132 Item 13-D
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1
Vernice Hankins
From:Santa Monica City Manager's Office
Sent:Tuesday, July 30, 2019 5:14 PM
To:councilmtgitems
Subject:FW: Santa Monica Hotel Housekeeper Protection Policy
From: Nellie Ruiz <info@email.actionnetwork.org>
Sent: Tuesday, July 30, 2019 12:33 PM
To: Santa Monica City Manager's Office <manager.mailbox@SMGOV.NET>; Attorney Mailbox
<Attorney.Mailbox@SMGOV.NET>; Council Mailbox <Council.Mailbox@SMGOV.NET>
Subject: Santa Monica Hotel Housekeeper Protection Policy
Santa Monica,
Dear City Councilmembers, City Manager, and City Attorney:
I am a Santa Monica resident or visitor who cares deeply about the workers who make our
city thrive. As you know, tourism is one of the most important industries in the City of Santa
Monica, as visitors injected approximately $1.93 billion into the Santa Monica economy in
2018 and generated approximately $58 million in transient occupancy tax. Hotel workers are
the backbone of this lucrative industry.
Yet hotel room attendants, who work alone in guest rooms, where there are no witnesses or
cameras, face unique risks of threatening behavior, including sexual assault and other
crimes. Many instances of sexual assault go unreported to the police. Workers need tools to
protect themselves.
Room attendants are also frequently assigned excessive room cleaning quotas and
unexpected mandatory overtime, which undermines their ability to adequately protect public
health, interferes with their ability to meet family obligations, and can undermine other
employment protections benefitting these employees. Overtime should be voluntary and room
attendants made to clean excessive square footage—more than 3,500 square feet during a
single shift—should be compensated for their extra work.
Item 13-D
08/13/19
3 of 132 Item 13-D
08/13/19
2
Workers also deserve protection against the kinds of mass layoffs that frequently occur when
hotels change ownership and opportunities for training on their rights as workers and best
practices to protect public health and safety.
As we wait for the ordinance to come back before you, we want to make sure that the law that
ultimately goes into effect will be comprehensive. We hope that the law will include the
following provisions:
1) Panic buttons – operational panic buttons housekeepers can use if there is an ongoing
crime or threatening behavior to notify on-site security for assistance and protection against
retaliation
2) Humane workload – fair compensation if workers are required to clean more than 3500
square feet during an 8-hour shift and a prohibition on mandatory overtime
3) Hotel worker retention – a worker retention provision ensures that changes in hotel
ownership or management do not result in worker layoffs but instead requires a period of
transition where workers are kept on
4) Housekeeper training program – training on workers’ legal rights, as well as on key issues
affecting the public, including potential threats or crime including human trafficking, domestic
violence and sexual violence, and risks to public health.
Please stand with workers and pass this common sense legislation that will ensure they are
protected at work, and compensated fairly for the hard work that they do.
Nellie Ruiz
nelliea.ruiz@gmail.com
101 S. Electric Ave., Apt. E
Alhambra, California 91801
Item 13-D
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4 of 132 Item 13-D
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1
Vernice Hankins
From:Santa Monica City Manager's Office
Sent:Tuesday, July 30, 2019 5:14 PM
To:councilmtgitems
Subject:FW: Santa Monica Hotel Housekeeper Protection Policy
From: Jl Chamberlain <info@email.actionnetwork.org>
Sent: Tuesday, July 30, 2019 12:32 PM
To: Santa Monica City Manager's Office <manager.mailbox@SMGOV.NET>; Attorney Mailbox
<Attorney.Mailbox@SMGOV.NET>; Council Mailbox <Council.Mailbox@SMGOV.NET>
Subject: Santa Monica Hotel Housekeeper Protection Policy
Santa Monica,
Dear City Councilmembers, City Manager, and City Attorney:
I am a member of the Santa Monica community who cares deeply about the workers who
make our city thrive. As you know, tourism is one of the most important industries in the City
of Santa Monica, as visitors injected approximately $1.93 billion into the Santa Monica
economy in 2018 and generated approximately $58 million in transient occupancy tax. Hotel
workers are the backbone of this lucrative industry.
Yet hotel room attendants, who work alone in guest rooms, where there are no witnesses or
cameras, face unique risks of threatening behavior, including sexual assault and other
crimes. Many instances of sexual assault go unreported to the police. Workers need tools to
protect themselves.
Room attendants are also frequently assigned excessive room cleaning quotas and
unexpected mandatory overtime, which undermines their ability to adequately protect public
health, interferes with their ability to meet family obligations, and can undermine other
employment protections benefitting these employees. Overtime should be voluntary and room
attendants made to clean excessive square footage—more than 3,500 square feet during a
single shift—should be compensated for their extra work.
Item 13-D
08/13/19
5 of 132 Item 13-D
08/13/19
2
Workers also deserve protection against the kinds of mass layoffs that frequently occur when
hotels change ownership and opportunities for training on their rights as workers and best
practices to protect public health and safety.
As we wait for the ordinance to come back before you, we want to make sure that the law that
ultimately goes into effect will be comprehensive. We hope that the law will include the
following provisions:
1) Panic buttons – operational panic buttons housekeepers can use if there is an ongoing
crime or threatening behavior to notify on-site security for assistance and protection against
retaliation
2) Humane workload – fair compensation if workers are required to clean more than 3500
square feet during an 8-hour shift and a prohibition on mandatory overtime
3) Hotel worker retention – a worker retention provision ensures that changes in hotel
ownership or management do not result in worker layoffs but instead requires a period of
transition where workers are kept on
4) Housekeeper training program – training on workers’ legal rights, as well as on key issues
affecting the public, including potential threats or crime including human trafficking, domestic
violence and sexual violence, and risks to public health.
Please stand with workers and pass this common sense legislation that will ensure they are
protected at work, and compensated fairly for the hard work that they do.
Jl Chamberlain
j3.chamberlain@gmail.com
3848 Overland Avenue Apt. 316
Culver City, California 90232
Item 13-D
08/13/19
6 of 132 Item 13-D
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1
Vernice Hankins
From:Santa Monica City Manager's Office
Sent:Tuesday, July 30, 2019 5:20 PM
To:councilmtgitems
Subject:FW: Santa Monica Hotel Housekeeper Protection Policy
From: Adam Overton <aoverton@cluejustice.org>
Sent: Tuesday, July 30, 2019 5:19 PM
To: Santa Monica City Manager's Office <manager.mailbox@SMGOV.NET>; Attorney Mailbox
<Attorney.Mailbox@SMGOV.NET>; Council Mailbox <Council.Mailbox@SMGOV.NET>
Subject: Santa Monica Hotel Housekeeper Protection Policy
Santa Monica,
Dear City Councilmembers, City Manager, and City Attorney:
I am a Santa Monica visitor who cares deeply about the workers who make our city thrive. As
you know, tourism is one of the most important industries in the City of Santa Monica, as
visitors injected approximately $1.93 billion into the Santa Monica economy in 2018 and
generated approximately $58 million in transient occupancy tax. Hotel workers are the
backbone of this lucrative industry.
Yet hotel room attendants, who work alone in guest rooms, where there are no witnesses or
cameras, face unique risks of threatening behavior, including sexual assault and other
crimes. Many instances of sexual assault go unreported to the police. Workers need tools to
protect themselves.
Room attendants are also frequently assigned excessive room cleaning quotas and
unexpected mandatory overtime, which undermines their ability to adequately protect public
health, interferes with their ability to meet family obligations, and can undermine other
employment protections benefitting these employees. Overtime should be voluntary and room
attendants made to clean excessive square footage—more than 3,500 square feet during a
single shift—should be compensated for their extra work.
Item 13-D
08/13/19
7 of 132 Item 13-D
08/13/19
2
Workers also deserve protection against the kinds of mass layoffs that frequently occur when
hotels change ownership and opportunities for training on their rights as workers and best
practices to protect public health and safety.
As we wait for the ordinance to come back before you, we want to make sure that the law that
ultimately goes into effect will be comprehensive. We hope that the law will include the
following provisions:
1) Panic buttons – operational panic buttons housekeepers can use if there is an ongoing
crime or threatening behavior to notify on-site security for assistance and protection against
retaliation
2) Humane workload – fair compensation if workers are required to clean more than 3500
square feet during an 8-hour shift and a prohibition on mandatory overtime
3) Hotel worker retention – a worker retention provision ensures that changes in hotel
ownership or management do not result in worker layoffs but instead requires a period of
transition where workers are kept on
4) Housekeeper training program – training on workers’ legal rights, as well as on key issues
affecting the public, including potential threats or crime including human trafficking, domestic
violence and sexual violence, and risks to public health.
Please stand with workers and pass this common sense legislation that will ensure they are
protected at work, and compensated fairly for the hard work that they do.
Adam Overton
aoverton@cluejustice.org
1515 E Broadway, #E
Long Beach, California 90802
Item 13-D
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8 of 132 Item 13-D
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1
Vernice Hankins
From:Santa Monica City Manager's Office
Sent:Wednesday, July 31, 2019 11:05 AM
To:councilmtgitems
Subject:FW: Santa Monica Hotel Housekeeper Protection Policy
From: Yolanda Lewis <info@email.actionnetwork.org>
Sent: Wednesday, July 31, 2019 10:12 AM
To: Santa Monica City Manager's Office <manager.mailbox@SMGOV.NET>; Attorney Mailbox
<Attorney.Mailbox@SMGOV.NET>; Council Mailbox <Council.Mailbox@SMGOV.NET>
Subject: Santa Monica Hotel Housekeeper Protection Policy
Santa Monica,
Dear City Councilmembers, City Manager, and City Attorney:
I am a Santa Monica resident or visitor who cares deeply about the workers who make our
city thrive. As you know, tourism is one of the most important industries in the City of Santa
Monica, as visitors injected approximately $1.93 billion into the Santa Monica economy in
2018 and generated approximately $58 million in transient occupancy tax. Hotel workers are
the backbone of this lucrative industry.
Yet hotel room attendants, who work alone in guest rooms, where there are no witnesses or
cameras, face unique risks of threatening behavior, including sexual assault and other
crimes. Many instances of sexual assault go unreported to the police. Workers need tools to
protect themselves.
Room attendants are also frequently assigned excessive room cleaning quotas and
unexpected mandatory overtime, which undermines their ability to adequately protect public
health, interferes with their ability to meet family obligations, and can undermine other
employment protections benefitting these employees. Overtime should be voluntary and room
attendants made to clean excessive square footage—more than 3,500 square feet during a
single shift—should be compensated for their extra work.
Item 13-D
08/13/19
9 of 132 Item 13-D
08/13/19
2
Workers also deserve protection against the kinds of mass layoffs that frequently occur when
hotels change ownership and opportunities for training on their rights as workers and best
practices to protect public health and safety.
As we wait for the ordinance to come back before you, we want to make sure that the law that
ultimately goes into effect will be comprehensive. We hope that the law will include the
following provisions:
1) Panic buttons – operational panic buttons housekeepers can use if there is an ongoing
crime or threatening behavior to notify on-site security for assistance and protection against
retaliation
2) Humane workload – fair compensation if workers are required to clean more than 3500
square feet during an 8-hour shift and a prohibition on mandatory overtime
3) Hotel worker retention – a worker retention provision ensures that changes in hotel
ownership or management do not result in worker layoffs but instead requires a period of
transition where workers are kept on
4) Housekeeper training program – training on workers’ legal rights, as well as on key issues
affecting the public, including potential threats or crime including human trafficking, domestic
violence and sexual violence, and risks to public health.
Please stand with workers and pass this common sense legislation that will ensure they are
protected at work, and compensated fairly for the hard work that they do.
Yolanda Lewis
ylewis123@gmail.com
2222 24th Street
Santa Monica, California 90405
Item 13-D
08/13/19
10 of 132 Item 13-D
08/13/19
1
Vernice Hankins
From:Santa Monica City Manager's Office
Sent:Wednesday, July 31, 2019 2:33 PM
To:councilmtgitems
Subject:FW: Santa Monica Hotel Housekeeper Protection Policy
From: RevJim Conn <info@email.actionnetwork.org>
Sent: Wednesday, July 31, 2019 2:01 PM
To: Santa Monica City Manager's Office <manager.mailbox@SMGOV.NET>; Attorney Mailbox
<Attorney.Mailbox@SMGOV.NET>; Council Mailbox <Council.Mailbox@SMGOV.NET>
Subject: Santa Monica Hotel Housekeeper Protection Policy
Santa Monica,
Dear City Councilmembers, City Manager, and City Attorney:
I am a Santa Monica resident or visitor who cares deeply about the workers who make our
city thrive. As you know, tourism is one of the most important industries in the City of Santa
Monica, as visitors injected approximately $1.93 billion into the Santa Monica economy in
2018 and generated approximately $58 million in transient occupancy tax. Hotel workers are
the backbone of this lucrative industry.
Yet hotel room attendants, who work alone in guest rooms, where there are no witnesses or
cameras, face unique risks of threatening behavior, including sexual assault and other
crimes. Many instances of sexual assault go unreported to the police. Workers need tools to
protect themselves.
Room attendants are also frequently assigned excessive room cleaning quotas and
unexpected mandatory overtime, which undermines their ability to adequately protect public
health, interferes with their ability to meet family obligations, and can undermine other
employment protections benefitting these employees. Overtime should be voluntary and room
attendants made to clean excessive square footage—more than 3,500 square feet during a
single shift—should be compensated for their extra work.
Item 13-D
08/13/19
11 of 132 Item 13-D
08/13/19
2
Workers also deserve protection against the kinds of mass layoffs that frequently occur when
hotels change ownership and opportunities for training on their rights as workers and best
practices to protect public health and safety.
As we wait for the ordinance to come back before you, we want to make sure that the law that
ultimately goes into effect will be comprehensive. We hope that the law will include the
following provisions:
1) Panic buttons – operational panic buttons housekeepers can use if there is an ongoing
crime or threatening behavior to notify on-site security for assistance and protection against
retaliation
2) Humane workload – fair compensation if workers are required to clean more than 3500
square feet during an 8-hour shift and a prohibition on mandatory overtime
3) Hotel worker retention – a worker retention provision ensures that changes in hotel
ownership or management do not result in worker layoffs but instead requires a period of
transition where workers are kept on
4) Housekeeper training program – training on workers’ legal rights, as well as on key issues
affecting the public, including potential threats or crime including human trafficking, domestic
violence and sexual violence, and risks to public health.
Please stand with workers and pass this common sense legislation that will ensure they are
protected at work, and compensated fairly for the hard work that they do.
RevJim Conn
urbconn@aol.com
230 Pacific St Apt 108, Jobs
Santa Monica, California 90405
Item 13-D
08/13/19
12 of 132 Item 13-D
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1
Vernice Hankins
From:Santa Monica City Manager's Office
Sent:Thursday, August 1, 2019 7:46 AM
To:councilmtgitems
Subject:FW: Santa Monica Hotel Housekeeper Protection Policy
From: Diana Alcala <info@email.actionnetwork.org>
Sent: Wednesday, July 31, 2019 4:12 PM
To: Santa Monica City Manager's Office <manager.mailbox@SMGOV.NET>; Attorney Mailbox
<Attorney.Mailbox@SMGOV.NET>; Council Mailbox <Council.Mailbox@SMGOV.NET>
Subject: Santa Monica Hotel Housekeeper Protection Policy
Santa Monica,
Dear City Councilmembers, City Manager, and City Attorney:
I am a Santa Monica resident or visitor who cares deeply about the workers who make our
city thrive. As you know, tourism is one of the most important industries in the City of Santa
Monica, as visitors injected approximately $1.93 billion into the Santa Monica economy in
2018 and generated approximately $58 million in transient occupancy tax. Hotel workers are
the backbone of this lucrative industry.
Yet hotel room attendants, who work alone in guest rooms, where there are no witnesses or
cameras, face unique risks of threatening behavior, including sexual assault and other
crimes. Many instances of sexual assault go unreported to the police. Workers need tools to
protect themselves.
Room attendants are also frequently assigned excessive room cleaning quotas and
unexpected mandatory overtime, which undermines their ability to adequately protect public
health, interferes with their ability to meet family obligations, and can undermine other
employment protections benefitting these employees. Overtime should be voluntary and room
attendants made to clean excessive square footage—more than 3,500 square feet during a
single shift—should be compensated for their extra work.
Item 13-D
08/13/19
13 of 132 Item 13-D
08/13/19
2
Workers also deserve protection against the kinds of mass layoffs that frequently occur when
hotels change ownership and opportunities for training on their rights as workers and best
practices to protect public health and safety.
As we wait for the ordinance to come back before you, we want to make sure that the law that
ultimately goes into effect will be comprehensive. We hope that the law will include the
following provisions:
1) Panic buttons – operational panic buttons housekeepers can use if there is an ongoing
crime or threatening behavior to notify on-site security for assistance and protection against
retaliation
2) Humane workload – fair compensation if workers are required to clean more than 3500
square feet during an 8-hour shift and a prohibition on mandatory overtime
3) Hotel worker retention – a worker retention provision ensures that changes in hotel
ownership or management do not result in worker layoffs but instead requires a period of
transition where workers are kept on
4) Housekeeper training program – training on workers’ legal rights, as well as on key issues
affecting the public, including potential threats or crime including human trafficking, domestic
violence and sexual violence, and risks to public health.
Please stand with workers and pass this common sense legislation that will ensure they are
protected at work, and compensated fairly for the hard work that they do.
Diana Alcala
dianaalcala2000@yahoo.com
1615 E 117th pl
Los Ángeles , California 90059
Item 13-D
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14 of 132 Item 13-D
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1
Vernice Hankins
From:Santa Monica City Manager's Office
Sent:Thursday, August 1, 2019 10:04 AM
To:councilmtgitems
Subject:FW: Santa Monica Hotel Housekeeper Protection Policy
From: Barbara Feuer <info@email.actionnetwork.org>
Sent: Thursday, August 1, 2019 9:45 AM
To: Santa Monica City Manager's Office <manager.mailbox@SMGOV.NET>; Attorney Mailbox
<Attorney.Mailbox@SMGOV.NET>; Council Mailbox <Council.Mailbox@SMGOV.NET>
Subject: Santa Monica Hotel Housekeeper Protection Policy
Santa Monica,
Dear City Councilmembers, City Manager, and City Attorney:
We are Santa Monica residents who care deeply about the workers who make our city thrive.
Tourism is 1 of the most important industries in the City of Santa Monica, as visitors injected
approximately $1.93 billion into the Santa Monica economy in 2018 and generated
approximately $58 million in transient occupancy tax. Hotel workers are the backbone of this
lucrative industry.
Yet hotel room attendants, who work alone in guest rooms, where there are no witnesses or
cameras, face unique risks of threatening behavior, including sexual assault and other
crimes. Many instances of sexual assault go unreported to the police. Workers need tools to
protect themselves.
Room attendants are also frequently assigned excessive room cleaning quotas and
unexpected mandatory overtime, which undermines their ability to adequately protect public
health, interferes with their ability to meet family obligations, and can undermine other
employment protections benefitting these employees.
Overtime should be voluntary and room attendants made to clean excessive square
footage—more than 3,500 square feet during a single shift—should be compensated for their
extra work.
Item 13-D
08/13/19
15 of 132 Item 13-D
08/13/19
2
Workers also deserve protection against the kinds of mass layoffs that frequently occur when
hotels change ownership and opportunities for training on their rights as workers and best
practices to protect public health and safety.
As we wait for the ordinance to come back before you, we want to make sure that the law that
ultimately goes into effect will be comprehensive. We hope that the law will include the
following provisions:
1) Panic buttons – operational panic buttons housekeepers can use if there is an ongoing
crime or threatening behavior to notify on-site security for assistance and protection against
retaliation
2) Humane workload – fair compensation if workers are required to clean more than 3500
square feet during an 8-hour shift and a prohibition on mandatory overtime
3) Hotel worker retention – a worker retention provision ensures that changes in hotel
ownership or management do not result in worker layoffs but instead requires a period of
transition where workers are kept on
4) Housekeeper training program – training on workers’ legal rights, as well as on key issues
affecting the public, including potential threats or crime including human trafficking, domestic
violence and sexual violence, and risks to public health.
Please stand with workers and pass this common sense legislation that will ensure they are
protected at work, and compensated fairly for the hard work that they do.
Barbara Feuer
Alex & Maarten Rietveld
Barbara Feuer
baf2@outlook.com
1919 Washington Ave
Santa Monica , California 90403
Item 13-D
08/13/19
16 of 132 Item 13-D
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1
Vernice Hankins
From:Santa Monica City Manager's Office
Sent:Thursday, August 1, 2019 2:30 PM
To:councilmtgitems
Subject:FW: Santa Monica Hotel Housekeeper Protection Policy
From: Ross Heckmann <info@email.actionnetwork.org>
Sent: Thursday, August 1, 2019 2:13 PM
To: Santa Monica City Manager's Office <manager.mailbox@SMGOV.NET>; Attorney Mailbox
<Attorney.Mailbox@SMGOV.NET>; Council Mailbox <Council.Mailbox@SMGOV.NET>
Subject: Santa Monica Hotel Housekeeper Protection Policy
Santa Monica,
Dear City Councilmembers, City Manager, and City Attorney:
I am an appreciative Santa Monica visitor and well-wisher who also cares deeply about the
workers who make our city thrive. As you know, tourism is one of the most important
industries in the City of Santa Monica, as visitors injected approximately $1.93 billion into the
Santa Monica economy in 2018 and generated approximately $58 million in transient
occupancy tax. Hotel workers are the backbone of this lucrative industry.
Yet hotel room attendants, who work alone in guest rooms, where there are no witnesses or
cameras, face unique risks of threatening behavior, including sexual assault and other
crimes. Many instances of sexual assault go unreported to the police. Workers need tools to
protect themselves.
Room attendants are also frequently assigned excessive room cleaning quotas and
unexpected mandatory overtime, which undermines their ability to adequately protect public
health, interferes with their ability to meet family obligations, and can undermine other
employment protections benefitting these employees. Overtime should be voluntary and room
attendants made to clean excessive square footage—more than 3,500 square feet during a
single shift—should be compensated for their extra work.
Item 13-D
08/13/19
17 of 132 Item 13-D
08/13/19
2
Workers also deserve protection against the kinds of mass layoffs that frequently occur when
hotels change ownership and opportunities for training on their rights as workers and best
practices to protect public health and safety.
As we wait for the ordinance to come back before you, we want to make sure that the law that
ultimately goes into effect will be comprehensive. We hope that the law will include the
following provisions:
1) Panic buttons – operational panic buttons housekeepers can use if there is an ongoing
crime or threatening behavior to notify on-site security for assistance and protection against
retaliation
2) Humane workload – fair compensation if workers are required to clean more than 3500
square feet during an 8-hour shift and a prohibition on mandatory overtime
3) Hotel worker retention – a worker retention provision ensures that changes in hotel
ownership or management do not result in worker layoffs but instead requires a period of
transition where workers are kept on
4) Housekeeper training program – training on workers’ legal rights, as well as on key issues
affecting the public, including potential threats or crime including human trafficking, domestic
violence and sexual violence, and risks to public health.
Please stand with workers and pass this common sense legislation that will ensure they are
protected at work, and compensated fairly for the hard work that they do.
Ross Heckmann
rosss.heckmann@gmail.com
1214 Valencia Way
Arcadia, California 91006
Item 13-D
08/13/19
18 of 132 Item 13-D
08/13/19
1
Vernice Hankins
From:Santa Monica City Manager's Office
Sent:Thursday, August 1, 2019 2:33 PM
To:councilmtgitems
Subject:FW: Santa Monica Hotel Housekeeper Protection Policy
From: Bonnie Johnstone <info@email.actionnetwork.org>
Sent: Thursday, August 1, 2019 1:26 PM
To: Santa Monica City Manager's Office <manager.mailbox@SMGOV.NET>; Attorney Mailbox
<Attorney.Mailbox@SMGOV.NET>; Council Mailbox <Council.Mailbox@SMGOV.NET>
Subject: Santa Monica Hotel Housekeeper Protection Policy
Santa Monica,
Dear City Councilmembers, City Manager, and City Attorney:
I am a Santa Monica resident or visitor who cares deeply about the workers who make our
city thrive. As you know, tourism is one of the most important industries in the City of Santa
Monica, as visitors injected approximately $1.93 billion into the Santa Monica economy in
2018 and generated approximately $58 million in transient occupancy tax. Hotel workers are
the backbone of this lucrative industry.
Yet hotel room attendants, who work alone in guest rooms, where there are no witnesses or
cameras, face unique risks of threatening behavior, including sexual assault and other
crimes. Many instances of sexual assault go unreported to the police. Workers need tools to
protect themselves.
Room attendants are also frequently assigned excessive room cleaning quotas and
unexpected mandatory overtime, which undermines their ability to adequately protect public
health, interferes with their ability to meet family obligations, and can undermine other
employment protections benefitting these employees. Overtime should be voluntary and room
attendants made to clean excessive square footage—more than 3,500 square feet during a
single shift—should be compensated for their extra work.
Item 13-D
08/13/19
19 of 132 Item 13-D
08/13/19
2
Workers also deserve protection against the kinds of mass layoffs that frequently occur when
hotels change ownership and opportunities for training on their rights as workers and best
practices to protect public health and safety.
As we wait for the ordinance to come back before you, we want to make sure that the law that
ultimately goes into effect will be comprehensive. We hope that the law will include the
following provisions:
1) Panic buttons – operational panic buttons housekeepers can use if there is an ongoing
crime or threatening behavior to notify on-site security for assistance and protection against
retaliation & PLEASE BE CERTAIN THAT THERE IS A GOOD STRONG RESPONSE
SYSTEM IN PLACE!
2) Humane workload – fair compensation if workers are required to clean more than 3500
square feet during an 8-hour shift and a prohibition on mandatory overtime
3) Hotel worker retention – a worker retention provision ensures that changes in hotel
ownership or management do not result in worker layoffs but instead requires a period of
transition where workers are kept on WITH VERY FAIR PAY.
4) Housekeeper training program – training on workers’ legal rights, as well as on key issues
affecting the public, including potential threats or crime including human trafficking, domestic
violence and sexual violence, and risks to public health.
Please stand with workers and pass this common sense legislation that will ensure they are
protected at work, and compensated fairly for the hard work that they do.
MAY COMPASSION, JUSTICE, AND FAIRNESS PREVAIL.
THANK YOU.
Bonnie Johnstone
bonniejohnstone789@gmail.com
Princeton St.
SantaMonica, California 90404
Item 13-D
08/13/19
20 of 132 Item 13-D
08/13/19
1
Vernice Hankins
From:Santa Monica City Manager's Office
Sent:Thursday, August 1, 2019 2:35 PM
To:councilmtgitems
Subject:FW: Santa Monica Hotel Housekeeper Protection Policy
From: Miriam Cantor <info@email.actionnetwork.org>
Sent: Thursday, August 1, 2019 11:55 AM
To: Santa Monica City Manager's Office <manager.mailbox@SMGOV.NET>; Attorney Mailbox
<Attorney.Mailbox@SMGOV.NET>; Council Mailbox <Council.Mailbox@SMGOV.NET>
Subject: Santa Monica Hotel Housekeeper Protection Policy
Santa Monica,
Dear City Councilmembers, City Manager, and City Attorney:
I am a Santa Monica resident or visitor who cares deeply about the workers who make our
city thrive. As you know, tourism is one of the most important industries in the City of Santa
Monica, as visitors injected approximately $1.93 billion into the Santa Monica economy in
2018 and generated approximately $58 million in transient occupancy tax. Hotel workers are
the backbone of this lucrative industry.
Yet hotel room attendants, who work alone in guest rooms, where there are no witnesses or
cameras, face unique risks of threatening behavior, including sexual assault and other
crimes. Many instances of sexual assault go unreported to the police. Workers need tools to
protect themselves.
Room attendants are also frequently assigned excessive room cleaning quotas and
unexpected mandatory overtime, which undermines their ability to adequately protect public
health, interferes with their ability to meet family obligations, and can undermine other
employment protections benefitting these employees. Overtime should be voluntary and room
attendants made to clean excessive square footage—more than 3,500 square feet during a
single shift—should be compensated for their extra work.
Item 13-D
08/13/19
21 of 132 Item 13-D
08/13/19
2
Workers also deserve protection against the kinds of mass layoffs that frequently occur when
hotels change ownership and opportunities for training on their rights as workers and best
practices to protect public health and safety.
As we wait for the ordinance to come back before you, we want to make sure that the law that
ultimately goes into effect will be comprehensive. We hope that the law will include the
following provisions:
1) Panic buttons – operational panic buttons housekeepers can use if there is an ongoing
crime or threatening behavior to notify on-site security for assistance and protection against
retaliation
2) Humane workload – fair compensation if workers are required to clean more than 3500
square feet during an 8-hour shift and a prohibition on mandatory overtime
3) Hotel worker retention – a worker retention provision ensures that changes in hotel
ownership or management do not result in worker layoffs but instead requires a period of
transition where workers are kept on
4) Housekeeper training program – training on workers’ legal rights, as well as on key issues
affecting the public, including potential threats or crime including human trafficking, domestic
violence and sexual violence, and risks to public health.
Please stand with workers and pass this common sense legislation that will ensure they are
protected at work, and compensated fairly for the hard work that they do.
Miriam Cantor
miriamgleans@gmail.com
5810 Saturn St
Los Angeles, California 90019
Item 13-D
08/13/19
22 of 132 Item 13-D
08/13/19
1
Vernice Hankins
From:Santa Monica City Manager's Office
Sent:Thursday, August 1, 2019 2:35 PM
To:councilmtgitems
Subject:FW: Santa Monica Hotel Housekeeper Protection Policy
From: Salvador Garcia <info@email.actionnetwork.org>
Sent: Thursday, August 1, 2019 11:47 AM
To: Santa Monica City Manager's Office <manager.mailbox@SMGOV.NET>; Attorney Mailbox
<Attorney.Mailbox@SMGOV.NET>; Council Mailbox <Council.Mailbox@SMGOV.NET>
Subject: Santa Monica Hotel Housekeeper Protection Policy
Santa Monica,
Dear City Councilmembers, City Manager, and City Attorney:
I am a Santa Monica resident or visitor who cares deeply about the workers who make our
city thrive. As you know, tourism is one of the most important industries in the City of Santa
Monica, as visitors injected approximately $1.93 billion into the Santa Monica economy in
2018 and generated approximately $58 million in transient occupancy tax. Hotel workers are
the backbone of this lucrative industry.
Yet hotel room attendants, who work alone in guest rooms, where there are no witnesses or
cameras, face unique risks of threatening behavior, including sexual assault and other
crimes. Many instances of sexual assault go unreported to the police. Workers need tools to
protect themselves.
Room attendants are also frequently assigned excessive room cleaning quotas and
unexpected mandatory overtime, which undermines their ability to adequately protect public
health, interferes with their ability to meet family obligations, and can undermine other
employment protections benefitting these employees. Overtime should be voluntary and room
attendants made to clean excessive square footage—more than 3,500 square feet during a
single shift—should be compensated for their extra work.
Item 13-D
08/13/19
23 of 132 Item 13-D
08/13/19
2
Workers also deserve protection against the kinds of mass layoffs that frequently occur when
hotels change ownership and opportunities for training on their rights as workers and best
practices to protect public health and safety.
As we wait for the ordinance to come back before you, we want to make sure that the law that
ultimately goes into effect will be comprehensive. We hope that the law will include the
following provisions:
1) Panic buttons – operational panic buttons housekeepers can use if there is an ongoing
crime or threatening behavior to notify on-site security for assistance and protection against
retaliation
2) Humane workload – fair compensation if workers are required to clean more than 3500
square feet during an 8-hour shift and a prohibition on mandatory overtime
3) Hotel worker retention – a worker retention provision ensures that changes in hotel
ownership or management do not result in worker layoffs but instead requires a period of
transition where workers are kept on
4) Housekeeper training program – training on workers’ legal rights, as well as on key issues
affecting the public, including potential threats or crime including human trafficking, domestic
violence and sexual violence, and risks to public health.
Please stand with workers and pass this common sense legislation that will ensure they are
protected at work, and compensated fairly for the hard work that they do.
Salvador Garcia
salmg07@gmail.com
2622 28th
Santa Monica, California 90405
Item 13-D
08/13/19
24 of 132 Item 13-D
08/13/19
1
Vernice Hankins
From:Santa Monica City Manager's Office
Sent:Thursday, August 1, 2019 2:35 PM
To:councilmtgitems
Subject:FW: Santa Monica Hotel Housekeeper Protection Policy
From: Darrell Neft <info@email.actionnetwork.org>
Sent: Thursday, August 1, 2019 11:26 AM
To: Santa Monica City Manager's Office <manager.mailbox@SMGOV.NET>; Attorney Mailbox
<Attorney.Mailbox@SMGOV.NET>; Council Mailbox <Council.Mailbox@SMGOV.NET>
Subject: Santa Monica Hotel Housekeeper Protection Policy
Santa Monica,
Dear City Councilmembers, City Manager, and City Attorney:
I am a Santa Monica resident or visitor who cares deeply about the workers who make our
city thrive. As you know, tourism is one of the most important industries in the City of Santa
Monica, as visitors injected approximately $1.93 billion into the Santa Monica economy in
2018 and generated approximately $58 million in transient occupancy tax. Hotel workers are
the backbone of this lucrative industry.
Yet hotel room attendants, who work alone in guest rooms, where there are no witnesses or
cameras, face unique risks of threatening behavior, including sexual assault and other
crimes. Many instances of sexual assault go unreported to the police. Workers need tools to
protect themselves.
Room attendants are also frequently assigned excessive room cleaning quotas and
unexpected mandatory overtime, which undermines their ability to adequately protect public
health, interferes with their ability to meet family obligations, and can undermine other
employment protections benefitting these employees. Overtime should be voluntary and room
attendants made to clean excessive square footage—more than 3,500 square feet during a
single shift—should be compensated for their extra work.
Item 13-D
08/13/19
25 of 132 Item 13-D
08/13/19
2
Workers also deserve protection against the kinds of mass layoffs that frequently occur when
hotels change ownership and opportunities for training on their rights as workers and best
practices to protect public health and safety.
As we wait for the ordinance to come back before you, we want to make sure that the law that
ultimately goes into effect will be comprehensive. We hope that the law will include the
following provisions:
1) Panic buttons – operational panic buttons housekeepers can use if there is an ongoing
crime or threatening behavior to notify on-site security for assistance and protection against
retaliation
2) Humane workload – fair compensation if workers are required to clean more than 3500
square feet during an 8-hour shift and a prohibition on mandatory overtime
3) Hotel worker retention – a worker retention provision ensures that changes in hotel
ownership or management do not result in worker layoffs but instead requires a period of
transition where workers are kept on
4) Housekeeper training program – training on workers’ legal rights, as well as on key issues
affecting the public, including potential threats or crime including human trafficking, domestic
violence and sexual violence, and risks to public health.
Please stand with workers and pass this common sense legislation that will ensure they are
protected at work, and compensated fairly for the hard work that they do.
Darrell Neft
dsneft@gmail.com
3132 Madeira Av
Costa Mesa , California 92626
Item 13-D
08/13/19
26 of 132 Item 13-D
08/13/19
1
Vernice Hankins
From:Santa Monica City Manager's Office
Sent:Thursday, August 1, 2019 2:36 PM
To:councilmtgitems
Subject:FW: Santa Monica Hotel Housekeeper Protection Policy
From: Doris Hausmann Kogut <info@email.actionnetwork.org>
Sent: Thursday, August 1, 2019 10:31 AM
To: Santa Monica City Manager's Office <manager.mailbox@SMGOV.NET>; Attorney Mailbox
<Attorney.Mailbox@SMGOV.NET>; Council Mailbox <Council.Mailbox@SMGOV.NET>
Subject: Santa Monica Hotel Housekeeper Protection Policy
Santa Monica,
Dear City Councilmembers, City Manager, and City Attorney:
I am a Santa Monica resident or visitor who cares deeply about the workers who make our
city thrive. As you know, tourism is one of the most important industries in the City of Santa
Monica, as visitors injected approximately $1.93 billion into the Santa Monica economy in
2018 and generated approximately $58 million in transient occupancy tax. Hotel workers are
the backbone of this lucrative industry.
Yet hotel room attendants, who work alone in guest rooms, where there are no witnesses or
cameras, face unique risks of threatening behavior, including sexual assault and other
crimes. Many instances of sexual assault go unreported to the police. Workers need tools to
protect themselves.
Room attendants are also frequently assigned excessive room cleaning quotas and
unexpected mandatory overtime, which undermines their ability to adequately protect public
health, interferes with their ability to meet family obligations, and can undermine other
employment protections benefitting these employees. Overtime should be voluntary and room
attendants made to clean excessive square footage—more than 3,500 square feet during a
single shift—should be compensated for their extra work.
Item 13-D
08/13/19
27 of 132 Item 13-D
08/13/19
2
Workers also deserve protection against the kinds of mass layoffs that frequently occur when
hotels change ownership and opportunities for training on their rights as workers and best
practices to protect public health and safety.
As we wait for the ordinance to come back before you, we want to make sure that the law that
ultimately goes into effect will be comprehensive. We hope that the law will include the
following provisions:
1) Panic buttons – operational panic buttons housekeepers can use if there is an ongoing
crime or threatening behavior to notify on-site security for assistance and protection against
retaliation
2) Humane workload – fair compensation if workers are required to clean more than 3500
square feet during an 8-hour shift and a prohibition on mandatory overtime
3) Hotel worker retention – a worker retention provision ensures that changes in hotel
ownership or management do not result in worker layoffs but instead requires a period of
transition where workers are kept on
4) Housekeeper training program – training on workers’ legal rights, as well as on key issues
affecting the public, including potential threats or crime including human trafficking, domestic
violence and sexual violence, and risks to public health.
Please stand with workers and pass this common sense legislation that will ensure they are
protected at work, and compensated fairly for the hard work that they do.
Doris Hausmann Kogut
dhausmann99@gmail.com
120 Ocean Park Blvd. Apt 607
Santa Monica, California 90405
Item 13-D
08/13/19
28 of 132 Item 13-D
08/13/19
1
Vernice Hankins
From:Santa Monica City Manager's Office
Sent:Thursday, August 1, 2019 2:36 PM
To:councilmtgitems
Subject:FW: Santa Monica Hotel Housekeeper Protection Policy
From: dsmith@csjla.org <dsmith@csjla.org>
Sent: Thursday, August 1, 2019 10:13 AM
To: Santa Monica City Manager's Office <manager.mailbox@SMGOV.NET>; Attorney Mailbox
<Attorney.Mailbox@SMGOV.NET>; Council Mailbox <Council.Mailbox@SMGOV.NET>
Subject: Santa Monica Hotel Housekeeper Protection Policy
Santa Monica,
Dear City Councilmembers, City Manager, and City Attorney:
I am a Santa Monica resident or visitor who cares deeply about the workers who make our
city thrive. As you know, tourism is one of the most important industries in the City of Santa
Monica, as visitors injected approximately $1.93 billion into the Santa Monica economy in
2018 and generated approximately $58 million in transient occupancy tax. Hotel workers are
the backbone of this lucrative industry.
Yet hotel room attendants, who work alone in guest rooms, where there are no witnesses or
cameras, face unique risks of threatening behavior, including sexual assault and other
crimes. Many instances of sexual assault go unreported to the police. Workers need tools to
protect themselves.
Room attendants are also frequently assigned excessive room cleaning quotas and
unexpected mandatory overtime, which undermines their ability to adequately protect public
health, interferes with their ability to meet family obligations, and can undermine other
employment protections benefitting these employees. Overtime should be voluntary and room
attendants made to clean excessive square footage—more than 3,500 square feet during a
single shift—should be compensated for their extra work.
Item 13-D
08/13/19
29 of 132 Item 13-D
08/13/19
2
Workers also deserve protection against the kinds of mass layoffs that frequently occur when
hotels change ownership and opportunities for training on their rights as workers and best
practices to protect public health and safety.
As we wait for the ordinance to come back before you, we want to make sure that the law that
ultimately goes into effect will be comprehensive. We hope that the law will include the
following provisions:
1) Panic buttons – operational panic buttons housekeepers can use if there is an ongoing
crime or threatening behavior to notify on-site security for assistance and protection against
retaliation
2) Humane workload – fair compensation if workers are required to clean more than 3500
square feet during an 8-hour shift and a prohibition on mandatory overtime
3) Hotel worker retention – a worker retention provision ensures that changes in hotel
ownership or management do not result in worker layoffs but instead requires a period of
transition where workers are kept on
4) Housekeeper training program – training on workers’ legal rights, as well as on key issues
affecting the public, including potential threats or crime including human trafficking, domestic
violence and sexual violence, and risks to public health.
Please stand with workers and pass this common sense legislation that will ensure they are
protected at work, and compensated fairly for the hard work that they do.
dsmith@csjla.org
11999 Chalon Rd
Los Angeles, California 90049
Item 13-D
08/13/19
30 of 132 Item 13-D
08/13/19
1
Vernice Hankins
From:Santa Monica City Manager's Office
Sent:Monday, August 5, 2019 8:11 AM
To:councilmtgitems
Subject:FW: Santa Monica Hotel Housekeeper Protection Policy
From: Inaia Jimenez <info@email.actionnetwork.org>
Sent: Monday, August 5, 2019 7:53 AM
To: Santa Monica City Manager's Office <manager.mailbox@SMGOV.NET>; Attorney Mailbox
<Attorney.Mailbox@SMGOV.NET>; Council Mailbox <Council.Mailbox@SMGOV.NET>
Subject: Santa Monica Hotel Housekeeper Protection Policy
Santa Monica,
Dear City Councilmembers, City Manager, and City Attorney:
I am a Santa Monica resident or visitor who cares deeply about the workers who make our
city thrive. As you know, tourism is one of the most important industries in the City of Santa
Monica, as visitors injected approximately $1.93 billion into the Santa Monica economy in
2018 and generated approximately $58 million in transient occupancy tax. Hotel workers are
the backbone of this lucrative industry.
Yet hotel room attendants, who work alone in guest rooms, where there are no witnesses or
cameras, face unique risks of threatening behavior, including sexual assault and other
crimes. Many instances of sexual assault go unreported to the police. Workers need tools to
protect themselves.
Room attendants are also frequently assigned excessive room cleaning quotas and
unexpected mandatory overtime, which undermines their ability to adequately protect public
health, interferes with their ability to meet family obligations, and can undermine other
employment protections benefitting these employees. Overtime should be voluntary and room
attendants made to clean excessive square footage—more than 3,500 square feet during a
single shift—should be compensated for their extra work.
Item 13-D
08/13/19
31 of 132 Item 13-D
08/13/19
2
Workers also deserve protection against the kinds of mass layoffs that frequently occur when
hotels change ownership and opportunities for training on their rights as workers and best
practices to protect public health and safety.
As we wait for the ordinance to come back before you, we want to make sure that the law that
ultimately goes into effect will be comprehensive. We hope that the law will include the
following provisions:
1) Panic buttons – operational panic buttons housekeepers can use if there is an ongoing
crime or threatening behavior to notify on-site security for assistance and protection against
retaliation
2) Humane workload – fair compensation if workers are required to clean more than 3500
square feet during an 8-hour shift and a prohibition on mandatory overtime
3) Hotel worker retention – a worker retention provision ensures that changes in hotel
ownership or management do not result in worker layoffs but instead requires a period of
transition where workers are kept on
4) Housekeeper training program – training on workers’ legal rights, as well as on key issues
affecting the public, including potential threats or crime including human trafficking, domestic
violence and sexual violence, and risks to public health.
Please stand with workers and pass this common sense legislation that will ensure they are
protected at work, and compensated fairly for the hard work that they do.
Inaia Jimenez
inaiainc@gmail.com
2501 Pico Blvd
Santa Monica , California 90405
Item 13-D
08/13/19
32 of 132 Item 13-D
08/13/19
1
Vernice Hankins
From:Santa Monica City Manager's Office
Sent:Monday, August 5, 2019 8:17 AM
To:councilmtgitems
Subject:FW: Santa Monica Hotel Housekeeper Protection Policy
From: Sarah Carrillo‐Sarr <info@email.actionnetwork.org>
Sent: Sunday, August 4, 2019 2:30 PM
To: Santa Monica City Manager's Office <manager.mailbox@SMGOV.NET>; Attorney Mailbox
<Attorney.Mailbox@SMGOV.NET>; Council Mailbox <Council.Mailbox@SMGOV.NET>
Subject: Santa Monica Hotel Housekeeper Protection Policy
Santa Monica,
Dear City Councilmembers, City Manager, and City Attorney:
I am a Santa Monica resident or visitor who cares deeply about the workers who make our
city thrive. As you know, tourism is one of the most important industries in the City of Santa
Monica, as visitors injected approximately $1.93 billion into the Santa Monica economy in
2018 and generated approximately $58 million in transient occupancy tax. Hotel workers are
the backbone of this lucrative industry.
Yet hotel room attendants, who work alone in guest rooms, where there are no witnesses or
cameras, face unique risks of threatening behavior, including sexual assault and other
crimes. Many instances of sexual assault go unreported to the police. Workers need tools to
protect themselves.
Room attendants are also frequently assigned excessive room cleaning quotas and
unexpected mandatory overtime, which undermines their ability to adequately protect public
health, interferes with their ability to meet family obligations, and can undermine other
employment protections benefitting these employees. Overtime should be voluntary and room
attendants made to clean excessive square footage—more than 3,500 square feet during a
single shift—should be compensated for their extra work.
Item 13-D
08/13/19
33 of 132 Item 13-D
08/13/19
2
Workers also deserve protection against the kinds of mass layoffs that frequently occur when
hotels change ownership and opportunities for training on their rights as workers and best
practices to protect public health and safety.
As we wait for the ordinance to come back before you, we want to make sure that the law that
ultimately goes into effect will be comprehensive. We hope that the law will include the
following provisions:
1) Panic buttons – operational panic buttons housekeepers can use if there is an ongoing
crime or threatening behavior to notify on-site security for assistance and protection against
retaliation
2) Humane workload – fair compensation if workers are required to clean more than 3500
square feet during an 8-hour shift and a prohibition on mandatory overtime
3) Hotel worker retention – a worker retention provision ensures that changes in hotel
ownership or management do not result in worker layoffs but instead requires a period of
transition where workers are kept on
4) Housekeeper training program – training on workers’ legal rights, as well as on key issues
affecting the public, including potential threats or crime including human trafficking, domestic
violence and sexual violence, and risks to public health.
Please stand with workers and pass this common sense legislation that will ensure they are
protected at work, and compensated fairly for the hard work that they do.
Sarah Carrillo-Sarr
saysaritasarah@gmail.com
15th
Sm, California 90404
Item 13-D
08/13/19
34 of 132 Item 13-D
08/13/19
1
Vernice Hankins
From:Santa Monica City Manager's Office
Sent:Monday, August 5, 2019 8:18 AM
To:councilmtgitems
Subject:FW: Santa Monica Hotel Housekeeper Protection Policy
From: David Spivack <info@email.actionnetwork.org>
Sent: Saturday, August 3, 2019 10:25 AM
To: Santa Monica City Manager's Office <manager.mailbox@SMGOV.NET>; Attorney Mailbox
<Attorney.Mailbox@SMGOV.NET>; Council Mailbox <Council.Mailbox@SMGOV.NET>
Subject: Santa Monica Hotel Housekeeper Protection Policy
Santa Monica,
Dear City Councilmembers, City Manager, and City Attorney:
I am a Santa Monica resident or visitor who cares deeply about the workers who make our
city thrive. As you know, tourism is one of the most important industries in the City of Santa
Monica, as visitors injected approximately $1.93 billion into the Santa Monica economy in
2018 and generated approximately $58 million in transient occupancy tax. Hotel workers are
the backbone of this lucrative industry.
Yet hotel room attendants, who work alone in guest rooms, where there are no witnesses or
cameras, face unique risks of threatening behavior, including sexual assault and other
crimes. Many instances of sexual assault go unreported to the police. Workers need tools to
protect themselves.
Room attendants are also frequently assigned excessive room cleaning quotas and
unexpected mandatory overtime, which undermines their ability to adequately protect public
health, interferes with their ability to meet family obligations, and can undermine other
employment protections benefitting these employees. Overtime should be voluntary and room
attendants made to clean excessive square footage—more than 3,500 square feet during a
single shift—should be compensated for their extra work.
Item 13-D
08/13/19
35 of 132 Item 13-D
08/13/19
2
Workers also deserve protection against the kinds of mass layoffs that frequently occur when
hotels change ownership and opportunities for training on their rights as workers and best
practices to protect public health and safety.
As we wait for the ordinance to come back before you, we want to make sure that the law that
ultimately goes into effect will be comprehensive. We hope that the law will include the
following provisions:
1) Panic buttons – operational panic buttons housekeepers can use if there is an ongoing
crime or threatening behavior to notify on-site security for assistance and protection against
retaliation
2) Humane workload – fair compensation if workers are required to clean more than 3500
square feet during an 8-hour shift and a prohibition on mandatory overtime
3) Hotel worker retention – a worker retention provision ensures that changes in hotel
ownership or management do not result in worker layoffs but instead requires a period of
transition where workers are kept on
4) Housekeeper training program – training on workers’ legal rights, as well as on key issues
affecting the public, including potential threats or crime including human trafficking, domestic
violence and sexual violence, and risks to public health.
Please stand with workers and pass this common sense legislation that will ensure they are
protected at work, and compensated fairly for the hard work that they do.
David Spivack
dspivack@yahoo.com
1118 3rd St.
Santa Monica, California 90403
Item 13-D
08/13/19
36 of 132 Item 13-D
08/13/19
1
Vernice Hankins
From:Santa Monica City Manager's Office
Sent:Monday, August 5, 2019 8:23 AM
To:councilmtgitems
Subject:FW: Santa Monica Hotel Housekeeper Protection Policy
From: Elliott Mallen <info@email.actionnetwork.org>
Sent: Friday, August 2, 2019 5:56 PM
To: Santa Monica City Manager's Office <manager.mailbox@SMGOV.NET>; Attorney Mailbox
<Attorney.Mailbox@SMGOV.NET>; Council Mailbox <Council.Mailbox@SMGOV.NET>
Subject: Santa Monica Hotel Housekeeper Protection Policy
Santa Monica,
Dear City Councilmembers, City Manager, and City Attorney:
I am a Santa Monica resident or visitor who cares deeply about the workers who make our
city thrive. As you know, tourism is one of the most important industries in the City of Santa
Monica, as visitors injected approximately $1.93 billion into the Santa Monica economy in
2018 and generated approximately $58 million in transient occupancy tax. Hotel workers are
the backbone of this lucrative industry.
Yet hotel room attendants, who work alone in guest rooms, where there are no witnesses or
cameras, face unique risks of threatening behavior, including sexual assault and other
crimes. Many instances of sexual assault go unreported to the police. Workers need tools to
protect themselves.
Room attendants are also frequently assigned excessive room cleaning quotas and
unexpected mandatory overtime, which undermines their ability to adequately protect public
health, interferes with their ability to meet family obligations, and can undermine other
employment protections benefitting these employees. Overtime should be voluntary and room
attendants made to clean excessive square footage—more than 3,500 square feet during a
single shift—should be compensated for their extra work.
Item 13-D
08/13/19
37 of 132 Item 13-D
08/13/19
2
Workers also deserve protection against the kinds of mass layoffs that frequently occur when
hotels change ownership and opportunities for training on their rights as workers and best
practices to protect public health and safety.
As we wait for the ordinance to come back before you, we want to make sure that the law that
ultimately goes into effect will be comprehensive. We hope that the law will include the
following provisions:
1) Panic buttons – operational panic buttons housekeepers can use if there is an ongoing
crime or threatening behavior to notify on-site security for assistance and protection against
retaliation
2) Humane workload – fair compensation if workers are required to clean more than 3500
square feet during an 8-hour shift and a prohibition on mandatory overtime
3) Hotel worker retention – a worker retention provision ensures that changes in hotel
ownership or management do not result in worker layoffs but instead requires a period of
transition where workers are kept on
4) Housekeeper training program – training on workers’ legal rights, as well as on key issues
affecting the public, including potential threats or crime including human trafficking, domestic
violence and sexual violence, and risks to public health.
Please stand with workers and pass this common sense legislation that will ensure they are
protected at work, and compensated fairly for the hard work that they do.
Elliott Mallen
elliott.mallen@gmail.com
1467 W Fargo Ave #3
Chicago, Illinois 60626
Item 13-D
08/13/19
38 of 132 Item 13-D
08/13/19
1
Vernice Hankins
From:Santa Monica City Manager's Office
Sent:Monday, August 5, 2019 1:14 PM
To:councilmtgitems
Subject:FW: Santa Monica Hotel Housekeeper Protection Policy
From: Karla Alcala <info@email.actionnetwork.org>
Sent: Friday, August 2, 2019 7:30 AM
To: Santa Monica City Manager's Office <manager.mailbox@SMGOV.NET>; Attorney Mailbox
<Attorney.Mailbox@SMGOV.NET>; Council Mailbox <Council.Mailbox@SMGOV.NET>
Subject: Santa Monica Hotel Housekeeper Protection Policy
Santa Monica,
Dear City Councilmembers, City Manager, and City Attorney:
I am a Santa Monica resident or visitor who cares deeply about the workers who make our
city thrive. As you know, tourism is one of the most important industries in the City of Santa
Monica, as visitors injected approximately $1.93 billion into the Santa Monica economy in
2018 and generated approximately $58 million in transient occupancy tax. Hotel workers are
the backbone of this lucrative industry.
Yet hotel room attendants, who work alone in guest rooms, where there are no witnesses or
cameras, face unique risks of threatening behavior, including sexual assault and other
crimes. Many instances of sexual assault go unreported to the police. Workers need tools to
protect themselves.
Room attendants are also frequently assigned excessive room cleaning quotas and
unexpected mandatory overtime, which undermines their ability to adequately protect public
health, interferes with their ability to meet family obligations, and can undermine other
employment protections benefitting these employees. Overtime should be voluntary and room
attendants made to clean excessive square footage—more than 3,500 square feet during a
single shift—should be compensated for their extra work.
Item 13-D
08/13/19
39 of 132 Item 13-D
08/13/19
2
Workers also deserve protection against the kinds of mass layoffs that frequently occur when
hotels change ownership and opportunities for training on their rights as workers and best
practices to protect public health and safety.
As we wait for the ordinance to come back before you, we want to make sure that the law that
ultimately goes into effect will be comprehensive. We hope that the law will include the
following provisions:
1) Panic buttons – operational panic buttons housekeepers can use if there is an ongoing
crime or threatening behavior to notify on-site security for assistance and protection against
retaliation
2) Humane workload – fair compensation if workers are required to clean more than 3500
square feet during an 8-hour shift and a prohibition on mandatory overtime
3) Hotel worker retention – a worker retention provision ensures that changes in hotel
ownership or management do not result in worker layoffs but instead requires a period of
transition where workers are kept on
4) Housekeeper training program – training on workers’ legal rights, as well as on key issues
affecting the public, including potential threats or crime including human trafficking, domestic
violence and sexual violence, and risks to public health.
Please stand with workers and pass this common sense legislation that will ensure they are
protected at work, and compensated fairly for the hard work that they do.
Karla Alcala
alcala_karla@yahoo.com
1615 e 117th Place
Los Angeles, California 90059
Item 13-D
08/13/19
40 of 132 Item 13-D
08/13/19
1
Vernice Hankins
From:Santa Monica City Manager's Office
Sent:Monday, August 5, 2019 1:14 PM
To:councilmtgitems
Subject:FW: Santa Monica Hotel Housekeeper Protection Policy
From: Hoger Oyorzabal <info@email.actionnetwork.org>
Sent: Friday, August 2, 2019 7:29 AM
To: Santa Monica City Manager's Office <manager.mailbox@SMGOV.NET>; Attorney Mailbox
<Attorney.Mailbox@SMGOV.NET>; Council Mailbox <Council.Mailbox@SMGOV.NET>
Subject: Santa Monica Hotel Housekeeper Protection Policy
Santa Monica,
Dear City Councilmembers, City Manager, and City Attorney:
I am a Santa Monica resident or visitor who cares deeply about the workers who make our
city thrive. As you know, tourism is one of the most important industries in the City of Santa
Monica, as visitors injected approximately $1.93 billion into the Santa Monica economy in
2018 and generated approximately $58 million in transient occupancy tax. Hotel workers are
the backbone of this lucrative industry.
Yet hotel room attendants, who work alone in guest rooms, where there are no witnesses or
cameras, face unique risks of threatening behavior, including sexual assault and other
crimes. Many instances of sexual assault go unreported to the police. Workers need tools to
protect themselves.
Room attendants are also frequently assigned excessive room cleaning quotas and
unexpected mandatory overtime, which undermines their ability to adequately protect public
health, interferes with their ability to meet family obligations, and can undermine other
employment protections benefitting these employees. Overtime should be voluntary and room
attendants made to clean excessive square footage—more than 3,500 square feet during a
single shift—should be compensated for their extra work.
Item 13-D
08/13/19
41 of 132 Item 13-D
08/13/19
2
Workers also deserve protection against the kinds of mass layoffs that frequently occur when
hotels change ownership and opportunities for training on their rights as workers and best
practices to protect public health and safety.
As we wait for the ordinance to come back before you, we want to make sure that the law that
ultimately goes into effect will be comprehensive. We hope that the law will include the
following provisions:
1) Panic buttons – operational panic buttons housekeepers can use if there is an ongoing
crime or threatening behavior to notify on-site security for assistance and protection against
retaliation
2) Humane workload – fair compensation if workers are required to clean more than 3500
square feet during an 8-hour shift and a prohibition on mandatory overtime
3) Hotel worker retention – a worker retention provision ensures that changes in hotel
ownership or management do not result in worker layoffs but instead requires a period of
transition where workers are kept on
4) Housekeeper training program – training on workers’ legal rights, as well as on key issues
affecting the public, including potential threats or crime including human trafficking, domestic
violence and sexual violence, and risks to public health.
Please stand with workers and pass this common sense legislation that will ensure they are
protected at work, and compensated fairly for the hard work that they do.
Hoger Oyorzabal
fxhoger@gmail.com
1615 e 117th Place
Los Angeles , California 90059
Item 13-D
08/13/19
42 of 132 Item 13-D
08/13/19
1
Vernice Hankins
From:Santa Monica City Manager's Office
Sent:Monday, August 5, 2019 1:14 PM
To:councilmtgitems
Subject:FW: Santa Monica Hotel Housekeeper Protection Policy
From: Adriana Alcala <info@email.actionnetwork.org>
Sent: Friday, August 2, 2019 7:28 AM
To: Santa Monica City Manager's Office <manager.mailbox@SMGOV.NET>; Attorney Mailbox
<Attorney.Mailbox@SMGOV.NET>; Council Mailbox <Council.Mailbox@SMGOV.NET>
Subject: Santa Monica Hotel Housekeeper Protection Policy
Santa Monica,
Dear City Councilmembers, City Manager, and City Attorney:
I am a Santa Monica resident or visitor who cares deeply about the workers who make our
city thrive. As you know, tourism is one of the most important industries in the City of Santa
Monica, as visitors injected approximately $1.93 billion into the Santa Monica economy in
2018 and generated approximately $58 million in transient occupancy tax. Hotel workers are
the backbone of this lucrative industry.
Yet hotel room attendants, who work alone in guest rooms, where there are no witnesses or
cameras, face unique risks of threatening behavior, including sexual assault and other
crimes. Many instances of sexual assault go unreported to the police. Workers need tools to
protect themselves.
Room attendants are also frequently assigned excessive room cleaning quotas and
unexpected mandatory overtime, which undermines their ability to adequately protect public
health, interferes with their ability to meet family obligations, and can undermine other
employment protections benefitting these employees. Overtime should be voluntary and room
attendants made to clean excessive square footage—more than 3,500 square feet during a
single shift—should be compensated for their extra work.
Item 13-D
08/13/19
43 of 132 Item 13-D
08/13/19
2
Workers also deserve protection against the kinds of mass layoffs that frequently occur when
hotels change ownership and opportunities for training on their rights as workers and best
practices to protect public health and safety.
As we wait for the ordinance to come back before you, we want to make sure that the law that
ultimately goes into effect will be comprehensive. We hope that the law will include the
following provisions:
1) Panic buttons – operational panic buttons housekeepers can use if there is an ongoing
crime or threatening behavior to notify on-site security for assistance and protection against
retaliation
2) Humane workload – fair compensation if workers are required to clean more than 3500
square feet during an 8-hour shift and a prohibition on mandatory overtime
3) Hotel worker retention – a worker retention provision ensures that changes in hotel
ownership or management do not result in worker layoffs but instead requires a period of
transition where workers are kept on
4) Housekeeper training program – training on workers’ legal rights, as well as on key issues
affecting the public, including potential threats or crime including human trafficking, domestic
violence and sexual violence, and risks to public health.
Please stand with workers and pass this common sense legislation that will ensure they are
protected at work, and compensated fairly for the hard work that they do.
Adriana Alcala
alcaladriana@gmail.com
1615 e 117th Place
Los angeles , California 90059
Item 13-D
08/13/19
44 of 132 Item 13-D
08/13/19
1
Vernice Hankins
From:Santa Monica City Manager's Office
Sent:Monday, August 5, 2019 1:17 PM
To:councilmtgitems
Subject:FW: Santa Monica Hotel Housekeeper Protection Policy
From: Felicity Figueroa <info@email.actionnetwork.org>
Sent: Thursday, August 1, 2019 11:58 PM
To: Santa Monica City Manager's Office <manager.mailbox@SMGOV.NET>; Attorney Mailbox
<Attorney.Mailbox@SMGOV.NET>; Council Mailbox <Council.Mailbox@SMGOV.NET>
Subject: Santa Monica Hotel Housekeeper Protection Policy
Santa Monica,
Dear City Councilmembers, City Manager, and City Attorney:
I am a Santa Monica resident or visitor who cares deeply about the workers who make our
city thrive. As you know, tourism is one of the most important industries in the City of Santa
Monica, as visitors injected approximately $1.93 billion into the Santa Monica economy in
2018 and generated approximately $58 million in transient occupancy tax. Hotel workers are
the backbone of this lucrative industry.
Yet hotel room attendants, who work alone in guest rooms, where there are no witnesses or
cameras, face unique risks of threatening behavior, including sexual assault and other
crimes. Many instances of sexual assault go unreported to the police. Workers need tools to
protect themselves.
Room attendants are also frequently assigned excessive room cleaning quotas and
unexpected mandatory overtime, which undermines their ability to adequately protect public
health, interferes with their ability to meet family obligations, and can undermine other
employment protections benefitting these employees. Overtime should be voluntary and room
attendants made to clean excessive square footage—more than 3,500 square feet during a
single shift—should be compensated for their extra work.
Item 13-D
08/13/19
45 of 132 Item 13-D
08/13/19
2
Workers also deserve protection against the kinds of mass layoffs that frequently occur when
hotels change ownership and opportunities for training on their rights as workers and best
practices to protect public health and safety.
As we wait for the ordinance to come back before you, we want to make sure that the law that
ultimately goes into effect will be comprehensive. We hope that the law will include the
following provisions:
1) Panic buttons – operational panic buttons housekeepers can use if there is an ongoing
crime or threatening behavior to notify on-site security for assistance and protection against
retaliation
2) Humane workload – fair compensation if workers are required to clean more than 3500
square feet during an 8-hour shift and a prohibition on mandatory overtime
3) Hotel worker retention – a worker retention provision ensures that changes in hotel
ownership or management do not result in worker layoffs but instead requires a period of
transition where workers are kept on
4) Housekeeper training program – training on workers’ legal rights, as well as on key issues
affecting the public, including potential threats or crime including human trafficking, domestic
violence and sexual violence, and risks to public health.
Please stand with workers and pass this common sense legislation that will ensure they are
protected at work, and compensated fairly for the hard work that they do.
Felicity Figueroa
felicitynf@aol.com
36 Blazing Star
Irvine, California 92604
Item 13-D
08/13/19
46 of 132 Item 13-D
08/13/19
1
Vernice Hankins
From:Santa Monica City Manager's Office
Sent:Monday, August 5, 2019 1:17 PM
To:councilmtgitems
Subject:FW: Santa Monica Hotel Housekeeper Protection Policy
From: Sara Goodman <info@email.actionnetwork.org>
Sent: Thursday, August 1, 2019 8:18 PM
To: Santa Monica City Manager's Office <manager.mailbox@SMGOV.NET>; Attorney Mailbox
<Attorney.Mailbox@SMGOV.NET>; Council Mailbox <Council.Mailbox@SMGOV.NET>
Subject: Santa Monica Hotel Housekeeper Protection Policy
Santa Monica,
Dear City Councilmembers, City Manager, and City Attorney:
I am a Santa Monica resident or visitor who cares deeply about the workers who make our
city thrive. As you know, tourism is one of the most important industries in the City of Santa
Monica, as visitors injected approximately $1.93 billion into the Santa Monica economy in
2018 and generated approximately $58 million in transient occupancy tax. Hotel workers are
the backbone of this lucrative industry.
Yet hotel room attendants, who work alone in guest rooms, where there are no witnesses or
cameras, face unique risks of threatening behavior, including sexual assault and other
crimes. Many instances of sexual assault go unreported to the police. Workers need tools to
protect themselves.
Room attendants are also frequently assigned excessive room cleaning quotas and
unexpected mandatory overtime, which undermines their ability to adequately protect public
health, interferes with their ability to meet family obligations, and can undermine other
employment protections benefitting these employees. Overtime should be voluntary and room
attendants made to clean excessive square footage—more than 3,500 square feet during a
single shift—should be compensated for their extra work.
Item 13-D
08/13/19
47 of 132 Item 13-D
08/13/19
2
Workers also deserve protection against the kinds of mass layoffs that frequently occur when
hotels change ownership and opportunities for training on their rights as workers and best
practices to protect public health and safety.
As we wait for the ordinance to come back before you, we want to make sure that the law that
ultimately goes into effect will be comprehensive. We hope that the law will include the
following provisions:
1) Panic buttons – operational panic buttons housekeepers can use if there is an ongoing
crime or threatening behavior to notify on-site security for assistance and protection against
retaliation
2) Humane workload – fair compensation if workers are required to clean more than 3500
square feet during an 8-hour shift and a prohibition on mandatory overtime
3) Hotel worker retention – a worker retention provision ensures that changes in hotel
ownership or management do not result in worker layoffs but instead requires a period of
transition where workers are kept on
4) Housekeeper training program – training on workers’ legal rights, as well as on key issues
affecting the public, including potential threats or crime including human trafficking, domestic
violence and sexual violence, and risks to public health.
Please stand with workers and pass this common sense legislation that will ensure they are
protected at work, and compensated fairly for the hard work that they do.
Sara Goodman
sagoodman18@yahoo.com
516 San Vicente Blvd
Santa Monica, California 90402
Item 13-D
08/13/19
48 of 132 Item 13-D
08/13/19
1
Vernice Hankins
From:Santa Monica City Manager's Office
Sent:Monday, August 5, 2019 1:18 PM
To:councilmtgitems
Subject:FW: Santa Monica Hotel Housekeeper Protection Policy
From: Ileana Garcia <info@email.actionnetwork.org>
Sent: Thursday, August 1, 2019 7:15 PM
To: Santa Monica City Manager's Office <manager.mailbox@SMGOV.NET>; Attorney Mailbox
<Attorney.Mailbox@SMGOV.NET>; Council Mailbox <Council.Mailbox@SMGOV.NET>
Subject: Santa Monica Hotel Housekeeper Protection Policy
Santa Monica,
Dear City Councilmembers, City Manager, and City Attorney:
I am a Santa Monica resident or visitor who cares deeply about the workers who make our
city thrive. As you know, tourism is one of the most important industries in the City of Santa
Monica, as visitors injected approximately $1.93 billion into the Santa Monica economy in
2018 and generated approximately $58 million in transient occupancy tax. Hotel workers are
the backbone of this lucrative industry.
Yet hotel room attendants, who work alone in guest rooms, where there are no witnesses or
cameras, face unique risks of threatening behavior, including sexual assault and other
crimes. Many instances of sexual assault go unreported to the police. Workers need tools to
protect themselves.
Room attendants are also frequently assigned excessive room cleaning quotas and
unexpected mandatory overtime, which undermines their ability to adequately protect public
health, interferes with their ability to meet family obligations, and can undermine other
employment protections benefitting these employees. Overtime should be voluntary and room
attendants made to clean excessive square footage—more than 3,500 square feet during a
single shift—should be compensated for their extra work.
Item 13-D
08/13/19
49 of 132 Item 13-D
08/13/19
2
Workers also deserve protection against the kinds of mass layoffs that frequently occur when
hotels change ownership and opportunities for training on their rights as workers and best
practices to protect public health and safety.
As we wait for the ordinance to come back before you, we want to make sure that the law that
ultimately goes into effect will be comprehensive. We hope that the law will include the
following provisions:
1) Panic buttons – operational panic buttons housekeepers can use if there is an ongoing
crime or threatening behavior to notify on-site security for assistance and protection against
retaliation
2) Humane workload – fair compensation if workers are required to clean more than 3500
square feet during an 8-hour shift and a prohibition on mandatory overtime
3) Hotel worker retention – a worker retention provision ensures that changes in hotel
ownership or management do not result in worker layoffs but instead requires a period of
transition where workers are kept on
4) Housekeeper training program – training on workers’ legal rights, as well as on key issues
affecting the public, including potential threats or crime including human trafficking, domestic
violence and sexual violence, and risks to public health.
Please stand with workers and pass this common sense legislation that will ensure they are
protected at work, and compensated fairly for the hard work that they do.
Ileana Garcia
igarcia_09@yahoo.com
2600 Virginia Ave
Santa Mónica , California 90404
Item 13-D
08/13/19
50 of 132 Item 13-D
08/13/19
1
Vernice Hankins
From:Santa Monica City Manager's Office
Sent:Monday, August 5, 2019 1:19 PM
To:councilmtgitems
Subject:FW: Santa Monica Hotel Housekeeper Protection Policy
From: Aide Bautista <info@email.actionnetwork.org>
Sent: Thursday, August 1, 2019 6:03 PM
To: Santa Monica City Manager's Office <manager.mailbox@SMGOV.NET>; Attorney Mailbox
<Attorney.Mailbox@SMGOV.NET>; Council Mailbox <Council.Mailbox@SMGOV.NET>
Subject: Santa Monica Hotel Housekeeper Protection Policy
Santa Monica,
Dear City Councilmembers, City Manager, and City Attorney:
I am a Santa Monica resident or visitor who cares deeply about the workers who make our
city thrive. As you know, tourism is one of the most important industries in the City of Santa
Monica, as visitors injected approximately $1.93 billion into the Santa Monica economy in
2018 and generated approximately $58 million in transient occupancy tax. Hotel workers are
the backbone of this lucrative industry.
Yet hotel room attendants, who work alone in guest rooms, where there are no witnesses or
cameras, face unique risks of threatening behavior, including sexual assault and other
crimes. Many instances of sexual assault go unreported to the police. Workers need tools to
protect themselves.
Room attendants are also frequently assigned excessive room cleaning quotas and
unexpected mandatory overtime, which undermines their ability to adequately protect public
health, interferes with their ability to meet family obligations, and can undermine other
employment protections benefitting these employees. Overtime should be voluntary and room
attendants made to clean excessive square footage—more than 3,500 square feet during a
single shift—should be compensated for their extra work.
Item 13-D
08/13/19
51 of 132 Item 13-D
08/13/19
2
Workers also deserve protection against the kinds of mass layoffs that frequently occur when
hotels change ownership and opportunities for training on their rights as workers and best
practices to protect public health and safety.
As we wait for the ordinance to come back before you, we want to make sure that the law that
ultimately goes into effect will be comprehensive. We hope that the law will include the
following provisions:
1) Panic buttons – operational panic buttons housekeepers can use if there is an ongoing
crime or threatening behavior to notify on-site security for assistance and protection against
retaliation
2) Humane workload – fair compensation if workers are required to clean more than 3500
square feet during an 8-hour shift and a prohibition on mandatory overtime
3) Hotel worker retention – a worker retention provision ensures that changes in hotel
ownership or management do not result in worker layoffs but instead requires a period of
transition where workers are kept on
4) Housekeeper training program – training on workers’ legal rights, as well as on key issues
affecting the public, including potential threats or crime including human trafficking, domestic
violence and sexual violence, and risks to public health.
Please stand with workers and pass this common sense legislation that will ensure they are
protected at work, and compensated fairly for the hard work that they do.
Aide Bautista
abautista11@gmail.com
708 Pico blvd
Santa Mónica , California 90405
Item 13-D
08/13/19
52 of 132 Item 13-D
08/13/19
1
Vernice Hankins
From:Santa Monica City Manager's Office
Sent:Monday, August 5, 2019 1:20 PM
To:councilmtgitems
Subject:FW: Santa Monica Hotel Housekeeper Protection Policy
From: Filadelfia Alcala <info@email.actionnetwork.org>
Sent: Thursday, August 1, 2019 5:07 PM
To: Santa Monica City Manager's Office <manager.mailbox@SMGOV.NET>; Attorney Mailbox
<Attorney.Mailbox@SMGOV.NET>; Council Mailbox <Council.Mailbox@SMGOV.NET>
Subject: Santa Monica Hotel Housekeeper Protection Policy
Santa Monica,
Dear City Councilmembers, City Manager, and City Attorney:
I am a Santa Monica resident or visitor who cares deeply about the workers who make our
city thrive. As you know, tourism is one of the most important industries in the City of Santa
Monica, as visitors injected approximately $1.93 billion into the Santa Monica economy in
2018 and generated approximately $58 million in transient occupancy tax. Hotel workers are
the backbone of this lucrative industry.
Yet hotel room attendants, who work alone in guest rooms, where there are no witnesses or
cameras, face unique risks of threatening behavior, including sexual assault and other
crimes. Many instances of sexual assault go unreported to the police. Workers need tools to
protect themselves.
Room attendants are also frequently assigned excessive room cleaning quotas and
unexpected mandatory overtime, which undermines their ability to adequately protect public
health, interferes with their ability to meet family obligations, and can undermine other
employment protections benefitting these employees. Overtime should be voluntary and room
attendants made to clean excessive square footage—more than 3,500 square feet during a
single shift—should be compensated for their extra work.
Item 13-D
08/13/19
53 of 132 Item 13-D
08/13/19
2
Workers also deserve protection against the kinds of mass layoffs that frequently occur when
hotels change ownership and opportunities for training on their rights as workers and best
practices to protect public health and safety.
As we wait for the ordinance to come back before you, we want to make sure that the law that
ultimately goes into effect will be comprehensive. We hope that the law will include the
following provisions:
1) Panic buttons – operational panic buttons housekeepers can use if there is an ongoing
crime or threatening behavior to notify on-site security for assistance and protection against
retaliation
2) Humane workload – fair compensation if workers are required to clean more than 3500
square feet during an 8-hour shift and a prohibition on mandatory overtime
3) Hotel worker retention – a worker retention provision ensures that changes in hotel
ownership or management do not result in worker layoffs but instead requires a period of
transition where workers are kept on
4) Housekeeper training program – training on workers’ legal rights, as well as on key issues
affecting the public, including potential threats or crime including human trafficking, domestic
violence and sexual violence, and risks to public health.
Please stand with workers and pass this common sense legislation that will ensure they are
protected at work, and compensated fairly for the hard work that they do.
Filadelfia Alcala
filalcala@yahoo.com
1615 e 117th PL
Los Ángeles , California 90059
Item 13-D
08/13/19
54 of 132 Item 13-D
08/13/19
1
Vernice Hankins
From:Santa Monica City Manager's Office
Sent:Tuesday, August 6, 2019 7:45 AM
To:councilmtgitems
Subject:FW: Santa Monica Hotel Housekeeper Protection Policy
From: Rabbi Stephen Einstein <info@email.actionnetwork.org>
Sent: Monday, August 5, 2019 11:24 PM
To: Santa Monica City Manager's Office <manager.mailbox@SMGOV.NET>; Attorney Mailbox
<Attorney.Mailbox@SMGOV.NET>; Council Mailbox <Council.Mailbox@SMGOV.NET>
Subject: Santa Monica Hotel Housekeeper Protection Policy
Santa Monica,
Dear City Councilmembers, City Manager, and City Attorney:
I am a Santa Monica resident or visitor who cares deeply about the workers who make our
city thrive. As you know, tourism is one of the most important industries in the City of Santa
Monica, as visitors injected approximately $1.93 billion into the Santa Monica economy in
2018 and generated approximately $58 million in transient occupancy tax. Hotel workers are
the backbone of this lucrative industry.
Yet hotel room attendants, who work alone in guest rooms, where there are no witnesses or
cameras, face unique risks of threatening behavior, including sexual assault and other
crimes. Many instances of sexual assault go unreported to the police. Workers need tools to
protect themselves.
Room attendants are also frequently assigned excessive room cleaning quotas and
unexpected mandatory overtime, which undermines their ability to adequately protect public
health, interferes with their ability to meet family obligations, and can undermine other
employment protections benefitting these employees. Overtime should be voluntary and room
attendants made to clean excessive square footage—more than 3,500 square feet during a
single shift—should be compensated for their extra work.
Item 13-D
08/13/19
55 of 132 Item 13-D
08/13/19
2
Workers also deserve protection against the kinds of mass layoffs that frequently occur when
hotels change ownership and opportunities for training on their rights as workers and best
practices to protect public health and safety.
As we wait for the ordinance to come back before you, we want to make sure that the law that
ultimately goes into effect will be comprehensive. We hope that the law will include the
following provisions:
1) Panic buttons – operational panic buttons housekeepers can use if there is an ongoing
crime or threatening behavior to notify on-site security for assistance and protection against
retaliation
2) Humane workload – fair compensation if workers are required to clean more than 3500
square feet during an 8-hour shift and a prohibition on mandatory overtime
3) Hotel worker retention – a worker retention provision ensures that changes in hotel
ownership or management do not result in worker layoffs but instead requires a period of
transition where workers are kept on
4) Housekeeper training program – training on workers’ legal rights, as well as on key issues
affecting the public, including potential threats or crime including human trafficking, domestic
violence and sexual violence, and risks to public health.
Please stand with workers and pass this common sense legislation that will ensure they are
protected at work, and compensated fairly for the hard work that they do.
Rabbi Stephen Einstein
Rebgiraffe@aol.com
18329 Mt. Kristina St.
Fountain Valley, California 92708
Item 13-D
08/13/19
56 of 132 Item 13-D
08/13/19
1
Vernice Hankins
From:Santa Monica City Manager's Office
Sent:Tuesday, August 6, 2019 7:49 AM
To:councilmtgitems
Subject:FW: Santa Monica Hotel Housekeeper Protection Policy
From: Noemi P <info@email.actionnetwork.org>
Sent: Monday, August 5, 2019 8:11 PM
To: Santa Monica City Manager's Office <manager.mailbox@SMGOV.NET>; Attorney Mailbox
<Attorney.Mailbox@SMGOV.NET>; Council Mailbox <Council.Mailbox@SMGOV.NET>
Subject: Santa Monica Hotel Housekeeper Protection Policy
Santa Monica,
Dear City Councilmembers, City Manager, and City Attorney:
I am a Santa Monica visitor and a resident of Southern California who cares deeply about the
workers who make our city thrive. As you know, tourism is one of the most important
industries in the City of Santa Monica, as visitors injected approximately $1.93 billion into the
Santa Monica economy in 2018 and generated approximately $58 million in transient
occupancy tax. Hotel workers are the backbone of this lucrative industry.
Yet hotel room attendants, who work alone in guest rooms, where there are no witnesses or
cameras, face unique risks of threatening behavior, including sexual assault and other
crimes. Many instances of sexual assault go unreported to the police. Workers need tools to
protect themselves.
Room attendants are also frequently assigned excessive room cleaning quotas and
unexpected mandatory overtime, which undermines their ability to adequately protect public
health, interferes with their ability to meet family obligations, and can undermine other
employment protections benefitting these employees. Overtime should be voluntary and room
attendants made to clean excessive square footage—more than 3,500 square feet during a
single shift—should be compensated for their extra work.
Item 13-D
08/13/19
57 of 132 Item 13-D
08/13/19
2
Workers also deserve protection against the kinds of mass layoffs that frequently occur when
hotels change ownership and opportunities for training on their rights as workers and best
practices to protect public health and safety.
As we wait for the ordinance to come back before you, we want to make sure that the law that
ultimately goes into effect will be comprehensive. We hope that the law will include the
following provisions:
1) Panic buttons – operational panic buttons housekeepers can use if there is an ongoing
crime or threatening behavior to notify on-site security for assistance and protection against
retaliation
2) Humane workload – fair compensation if workers are required to clean more than 3500
square feet during an 8-hour shift and a prohibition on mandatory overtime
3) Hotel worker retention – a worker retention provision ensures that changes in hotel
ownership or management do not result in worker layoffs but instead requires a period of
transition where workers are kept on
4) Housekeeper training program – training on workers’ legal rights, as well as on key issues
affecting the public, including potential threats or crime including human trafficking, domestic
violence and sexual violence, and risks to public health.
Please stand with workers and pass this common sense legislation that will ensure they are
protected at work, and compensated fairly for the hard work that they do.
Noemi P
emmynoemi@gmail.com
15341 Moccasin St
La Puente, California 91744
Item 13-D
08/13/19
58 of 132 Item 13-D
08/13/19
1
Vernice Hankins
From:Santa Monica City Manager's Office
Sent:Tuesday, August 6, 2019 7:50 AM
To:councilmtgitems
Subject:FW: Santa Monica Hotel Housekeeper Protection Policy
From: Anjuli Kronheim Katz <info@email.actionnetwork.org>
Sent: Monday, August 5, 2019 6:33 PM
To: Santa Monica City Manager's Office <manager.mailbox@SMGOV.NET>; Attorney Mailbox
<Attorney.Mailbox@SMGOV.NET>; Council Mailbox <Council.Mailbox@SMGOV.NET>
Subject: Santa Monica Hotel Housekeeper Protection Policy
Santa Monica,
Dear City Councilmembers, City Manager, and City Attorney:
I am a Santa Monica resident or visitor who cares deeply about the workers who make our
city thrive. As you know, tourism is one of the most important industries in the City of Santa
Monica, as visitors injected approximately $1.93 billion into the Santa Monica economy in
2018 and generated approximately $58 million in transient occupancy tax. Hotel workers are
the backbone of this lucrative industry.
Yet hotel room attendants, who work alone in guest rooms, where there are no witnesses or
cameras, face unique risks of threatening behavior, including sexual assault and other
crimes. Many instances of sexual assault go unreported to the police. Workers need tools to
protect themselves.
Room attendants are also frequently assigned excessive room cleaning quotas and
unexpected mandatory overtime, which undermines their ability to adequately protect public
health, interferes with their ability to meet family obligations, and can undermine other
employment protections benefitting these employees. Overtime should be voluntary and room
attendants made to clean excessive square footage—more than 3,500 square feet during a
single shift—should be compensated for their extra work.
Item 13-D
08/13/19
59 of 132 Item 13-D
08/13/19
2
Workers also deserve protection against the kinds of mass layoffs that frequently occur when
hotels change ownership and opportunities for training on their rights as workers and best
practices to protect public health and safety.
As we wait for the ordinance to come back before you, we want to make sure that the law that
ultimately goes into effect will be comprehensive. We hope that the law will include the
following provisions:
1) Panic buttons – operational panic buttons housekeepers can use if there is an ongoing
crime or threatening behavior to notify on-site security for assistance and protection against
retaliation
2) Humane workload – fair compensation if workers are required to clean more than 3500
square feet during an 8-hour shift and a prohibition on mandatory overtime
3) Hotel worker retention – a worker retention provision ensures that changes in hotel
ownership or management do not result in worker layoffs but instead requires a period of
transition where workers are kept on
4) Housekeeper training program – training on workers’ legal rights, as well as on key issues
affecting the public, including potential threats or crime including human trafficking, domestic
violence and sexual violence, and risks to public health.
Please stand with workers and pass this common sense legislation that will ensure they are
protected at work, and compensated fairly for the hard work that they do.
Anjuli Kronheim Katz
akronhe1@gmail.com
1319 Berkeley St, #4
Santa Monica, California 90404
Item 13-D
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Vernice Hankins
From:Santa Monica City Manager's Office
Sent:Tuesday, August 6, 2019 10:15 AM
To:councilmtgitems
Subject:FW: Protections for SM Hotel Workers
From: RevJim Conn <info@email.actionnetwork.org>
Sent: Tuesday, August 6, 2019 10:13 AM
To: Santa Monica City Manager's Office <manager.mailbox@SMGOV.NET>; Attorney Mailbox
<Attorney.Mailbox@SMGOV.NET>; Council Mailbox <Council.Mailbox@SMGOV.NET>
Subject: Protections for SM Hotel Workers
Santa Monica,
Dear City Councilmembers, City Manager, and City Attorney:
I am writing to urge the City Staff to present to the Council a strong ordinance that will protect
hotel housekeepers.
I also urge the Council to adopt such a measure.
So many stories from housekeepers attest to the risk of their work - from personal jeopardy
for their physical safety to the work itself that wears out their bodies.
People of faith hold that work is important, that people need jobs and that their work gives
meaning to life. But a job should not leave workers at unnecessary risk of danger or stress or
suffering.
We know that tourism is important to SM's economy, but the workers who make that industry
a positive experience for customers also deserve protection and respect. Their jobs should be
secure and their schedule consistent and reliable.
Standards also should be consistent and understandable based on clear metrics.
Item 13-D
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I know the Council and city officials want to do the best policy possible for workers that make
the hotel industry flourish. I look forward to a strong ordinance to protect hotel housekeepers
in Santa Monica.
RevJim Conn
urbconn@aol.com
230 Pacific St Apt 108,
Santa Monica, California 90405
Item 13-D
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62 of 132 Item 13-D
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1
Vernice Hankins
From:Santa Monica City Manager's Office
Sent:Tuesday, August 6, 2019 4:43 PM
To:councilmtgitems
Subject:FW: Santa Monica Hotel Housekeeper Protection Policy
From: Yvonne Ash <info@email.actionnetwork.org>
Sent: Tuesday, August 6, 2019 3:26 PM
To: Santa Monica City Manager's Office <manager.mailbox@SMGOV.NET>; Attorney Mailbox
<Attorney.Mailbox@SMGOV.NET>; Council Mailbox <Council.Mailbox@SMGOV.NET>
Subject: Santa Monica Hotel Housekeeper Protection Policy
Santa Monica,
Dear City Councilmembers, City Manager, and City Attorney:
I am a Santa Monica resident or visitor who cares deeply about the workers who make our
city thrive. As you know, tourism is one of the most important industries in the City of Santa
Monica, as visitors injected approximately $1.93 billion into the Santa Monica economy in
2018 and generated approximately $58 million in transient occupancy tax. Hotel workers are
the backbone of this lucrative industry.
Yet hotel room attendants, who work alone in guest rooms, where there are no witnesses or
cameras, face unique risks of threatening behavior, including sexual assault and other
crimes. Many instances of sexual assault go unreported to the police. Workers need tools to
protect themselves.
Room attendants are also frequently assigned excessive room cleaning quotas and
unexpected mandatory overtime, which undermines their ability to adequately protect public
health, interferes with their ability to meet family obligations, and can undermine other
employment protections benefitting these employees. Overtime should be voluntary and room
attendants made to clean excessive square footage—more than 3,500 square feet during a
single shift—should be compensated for their extra work.
Item 13-D
08/13/19
63 of 132 Item 13-D
08/13/19
2
Workers also deserve protection against the kinds of mass layoffs that frequently occur when
hotels change ownership and opportunities for training on their rights as workers and best
practices to protect public health and safety.
As we wait for the ordinance to come back before you, we want to make sure that the law that
ultimately goes into effect will be comprehensive. We hope that the law will include the
following provisions:
1) Panic buttons – operational panic buttons housekeepers can use if there is an ongoing
crime or threatening behavior to notify on-site security for assistance and protection against
retaliation
2) Humane workload – fair compensation if workers are required to clean more than 3500
square feet during an 8-hour shift and a prohibition on mandatory overtime
3) Hotel worker retention – a worker retention provision ensures that changes in hotel
ownership or management do not result in worker layoffs but instead requires a period of
transition where workers are kept on
4) Housekeeper training program – training on workers’ legal rights, as well as on key issues
affecting the public, including potential threats or crime including human trafficking, domestic
violence and sexual violence, and risks to public health.
Please stand with workers and pass this common sense legislation that will ensure they are
protected at work, and compensated fairly for the hard work that they do.
Thank you.
Yours,
Rev. Yvonne Ash
Yvonne Ash
yvonnechang79@gmail.com
3207 Colorado Ave. Unit 4
Santa Monica, California 90404
Item 13-D
08/13/19
64 of 132 Item 13-D
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1
Vernice Hankins
From:Bonnie Johnstone <bonniejohnstone789@gmail.com>
Sent:Tuesday, August 6, 2019 8:21 PM
To:councilmtgitems
Cc:Bonnie Johnstone
Subject:Safety!!
HELLO COUNCIL MEMBERS! PLEASE PLEASE DO ALL THAT YOU CAN TO ENSURE THAT OUR HOTEL WORKERS ARE
SAFE!!! THEY NEED THE "PANIC BUTTONS" & MEANS TO ENSURE THAT THERE IS QUICK& EFFECTIVE RESPONSE!! AT
THE UPCOMING AUG. 27 MEETING, WE ARE EXPECTING THAT YOU WILL VOTE FOR SAFETY & JUSTICE!! THANKS
BONNIE JOHNSTONE
Item 13-D
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1
Vernice Hankins
From:Santa Monica City Manager's Office
Sent:Wednesday, August 7, 2019 10:12 AM
To:councilmtgitems
Subject:FW: Santa Monica Hotel Housekeeper Protection Policy
From: Patricia Young <info@email.actionnetwork.org>
Sent: Tuesday, August 6, 2019 10:02 PM
To: Santa Monica City Manager's Office <manager.mailbox@SMGOV.NET>; Attorney Mailbox
<Attorney.Mailbox@SMGOV.NET>; Council Mailbox <Council.Mailbox@SMGOV.NET>
Subject: Santa Monica Hotel Housekeeper Protection Policy
Santa Monica,
Dear City Councilmembers, City Manager, and City Attorney:
I have attend city council meetings regarding hotel workers.
I am a Santa Monica resident who cares deeply about the workers who make our city thrive.
As you know, tourism is one of the most important industries in the City of Santa Monica, as
visitors injected approximately $1.93 billion into the Santa Monica economy in 2018 and
generated approximately $58 million in transient occupancy tax. Hotel workers are the
backbone of this lucrative industry.
Yet hotel room attendants, who work alone in guest rooms, where there are no witnesses or
cameras, face unique risks of threatening behavior, including sexual assault and other
crimes. Many instances of sexual assault go unreported to the police. Workers need tools to
protect themselves.
Room attendants are also frequently assigned excessive room cleaning quotas and
unexpected mandatory overtime, which undermines their ability to adequately protect public
health, interferes with their ability to meet family obligations, and can undermine other
employment protections benefitting these employees. Overtime should be voluntary and room
attendants made to clean excessive square footage—more than 3,500 square feet during a
single shift—should be compensated for their extra work.
Item 13-D
08/13/19
66 of 132 Item 13-D
08/13/19
2
Workers also deserve protection against the kinds of mass layoffs that frequently occur when
hotels change ownership and opportunities for training on their rights as workers and best
practices to protect public health and safety.
As we wait for the ordinance to come back before you, we want to make sure that the law that
ultimately goes into effect will be comprehensive. We hope that the law will include the
following provisions:
1) Panic buttons – operational panic buttons housekeepers can use if there is an ongoing
crime or threatening behavior to notify on-site security for assistance and protection against
retaliation
2) Humane workload – fair compensation if workers are required to clean more than 3500
square feet during an 8-hour shift and a prohibition on mandatory overtime
3) Hotel worker retention – a worker retention provision ensures that changes in hotel
ownership or management do not result in worker layoffs but instead requires a period of
transition where workers are kept on
4) Housekeeper training program – training on workers’ legal rights, as well as on key issues
affecting the public, including potential threats or crime including human trafficking, domestic
violence and sexual violence, and risks to public health.
Please stand with workers and pass this common sense legislation that will ensure they are
protected at work, and compensated fairly for the hard work that they do.
Patricia Young
Eggfuyoung@gmail.com
130 Ocean Park Blvd Unit 317
Santa Monica, California 90405
Item 13-D
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67 of 132 Item 13-D
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1
Vernice Hankins
From:Santa Monica City Manager's Office
Sent:Wednesday, August 7, 2019 10:13 AM
To:councilmtgitems
Subject:FW: Santa Monica Hotel Housekeeper Protection Policy
From: Daryl FormN <info@email.actionnetwork.org>
Sent: Tuesday, August 6, 2019 5:32 PM
To: Santa Monica City Manager's Office <manager.mailbox@SMGOV.NET>; Attorney Mailbox
<Attorney.Mailbox@SMGOV.NET>; Council Mailbox <Council.Mailbox@SMGOV.NET>
Subject: Santa Monica Hotel Housekeeper Protection Policy
Santa Monica,
Dear City Councilmembers, City Manager, and City Attorney:
I am a Santa Monica resident or visitor who cares deeply about the workers who make our
city thrive. As you know, tourism is one of the most important industries in the City of Santa
Monica, as visitors injected approximately $1.93 billion into the Santa Monica economy in
2018 and generated approximately $58 million in transient occupancy tax. Hotel workers are
the backbone of this lucrative industry.
Yet hotel room attendants, who work alone in guest rooms, where there are no witnesses or
cameras, face unique risks of threatening behavior, including sexual assault and other
crimes. Many instances of sexual assault go unreported to the police. Workers need tools to
protect themselves.
Room attendants are also frequently assigned excessive room cleaning quotas and
unexpected mandatory overtime, which undermines their ability to adequately protect public
health, interferes with their ability to meet family obligations, and can undermine other
employment protections benefitting these employees. Overtime should be voluntary and room
attendants made to clean excessive square footage—more than 3,500 square feet during a
single shift—should be compensated for their extra work.
Item 13-D
08/13/19
68 of 132 Item 13-D
08/13/19
2
Workers also deserve protection against the kinds of mass layoffs that frequently occur when
hotels change ownership and opportunities for training on their rights as workers and best
practices to protect public health and safety.
As we wait for the ordinance to come back before you, we want to make sure that the law that
ultimately goes into effect will be comprehensive. We hope that the law will include the
following provisions:
1) Panic buttons – operational panic buttons housekeepers can use if there is an ongoing
crime or threatening behavior to notify on-site security for assistance and protection against
retaliation
2) Humane workload – fair compensation if workers are required to clean more than 3500
square feet during an 8-hour shift and a prohibition on mandatory overtime
3) Hotel worker retention – a worker retention provision ensures that changes in hotel
ownership or management do not result in worker layoffs but instead requires a period of
transition where workers are kept on
4) Housekeeper training program – training on workers’ legal rights, as well as on key issues
affecting the public, including potential threats or crime including human trafficking, domestic
violence and sexual violence, and risks to public health.
Please stand with workers and pass this common sense legislation that will ensure they are
protected at work, and compensated fairly for the hard work that they do.
I was a nurse for 51 years. Nursing required the same kind of backbreaking work that these
housekeepers are required to perform.eg turning mstresses and lifting paralyzed, heavy
patients in and out of bed. I was often required to work through my legally mandated lunch
breaks without pay due to heavy workloads
The only difference was that I personally was never sexually assaulted.
Daryl FormN
renasgirl46@gmail.com
1110 5th St.
Santa Monica , California 90403
Item 13-D
08/13/19
69 of 132 Item 13-D
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1
Vernice Hankins
From:Santa Monica City Manager's Office
Sent:Wednesday, August 7, 2019 10:13 AM
To:councilmtgitems
Subject:FW: Santa Monica Hotel Housekeeper Protection Policy
From: antonio mendoza <amendoza@unitehere11.org>
Sent: Tuesday, August 6, 2019 5:24 PM
To: Santa Monica City Manager's Office <manager.mailbox@SMGOV.NET>; Attorney Mailbox
<Attorney.Mailbox@SMGOV.NET>; Council Mailbox <Council.Mailbox@SMGOV.NET>
Subject: Santa Monica Hotel Housekeeper Protection Policy
Santa Monica,
Dear City Councilmembers, City Manager, and City Attorney:
I am a Santa Monica resident or visitor who cares deeply about the workers who make our
city thrive. As you know, tourism is one of the most important industries in the City of Santa
Monica, as visitors injected approximately $1.93 billion into the Santa Monica economy in
2018 and generated approximately $58 million in transient occupancy tax. Hotel workers are
the backbone of this lucrative industry.
Yet hotel room attendants, who work alone in guest rooms, where there are no witnesses or
cameras, face unique risks of threatening behavior, including sexual assault and other
crimes. Many instances of sexual assault go unreported to the police. Workers need tools to
protect themselves.
Room attendants are also frequently assigned excessive room cleaning quotas and
unexpected mandatory overtime, which undermines their ability to adequately protect public
health, interferes with their ability to meet family obligations, and can undermine other
employment protections benefitting these employees. Overtime should be voluntary and room
attendants made to clean excessive square footage—more than 3,500 square feet during a
single shift—should be compensated for their extra work.
Item 13-D
08/13/19
70 of 132 Item 13-D
08/13/19
2
Workers also deserve protection against the kinds of mass layoffs that frequently occur when
hotels change ownership and opportunities for training on their rights as workers and best
practices to protect public health and safety.
As we wait for the ordinance to come back before you, we want to make sure that the law that
ultimately goes into effect will be comprehensive. We hope that the law will include the
following provisions:
1) Panic buttons – operational panic buttons housekeepers can use if there is an ongoing
crime or threatening behavior to notify on-site security for assistance and protection against
retaliation
2) Humane workload – fair compensation if workers are required to clean more than 3500
square feet during an 8-hour shift and a prohibition on mandatory overtime
3) Hotel worker retention – a worker retention provision ensures that changes in hotel
ownership or management do not result in worker layoffs but instead requires a period of
transition where workers are kept on
4) Housekeeper training program – training on workers’ legal rights, as well as on key issues
affecting the public, including potential threats or crime including human trafficking, domestic
violence and sexual violence, and risks to public health.
Please stand with workers and pass this common sense legislation that will ensure they are
protected at work, and compensated fairly for the hard work that they do.
antonio mendoza
amendoza@unitehere11.org
4021 holly knoll dr
la, California 90027
Item 13-D
08/13/19
71 of 132 Item 13-D
08/13/19
1
Vernice Hankins
From:Santa Monica City Manager's Office
Sent:Wednesday, August 7, 2019 10:14 AM
To:councilmtgitems
Subject:FW: Santa Monica Hotel Housekeeper Protection Policy
From: Daryl FormN <info@email.actionnetwork.org>
Sent: Tuesday, August 6, 2019 5:17 PM
To: Santa Monica City Manager's Office <manager.mailbox@SMGOV.NET>; Attorney Mailbox
<Attorney.Mailbox@SMGOV.NET>; Council Mailbox <Council.Mailbox@SMGOV.NET>
Subject: Santa Monica Hotel Housekeeper Protection Policy
Santa Monica,
Dear City Councilmembers, City Manager, and City Attorney:
I am a Santa Monica resident or visitor who cares deeply about the workers who make our
city thrive. As you know, tourism is one of the most important industries in the City of Santa
Monica, as visitors injected approximately $1.93 billion into the Santa Monica economy in
2018 and generated approximately $58 million in transient occupancy tax. Hotel workers are
the backbone of this lucrative industry.
Yet hotel room attendants, who work alone in guest rooms, where there are no witnesses or
cameras, face unique risks of threatening behavior, including sexual assault and other
crimes. Many instances of sexual assault go unreported to the police. Workers need tools to
protect themselves.
Room attendants are also frequently assigned excessive room cleaning quotas and
unexpected mandatory overtime, which undermines their ability to adequately protect public
health, interferes with their ability to meet family obligations, and can undermine other
employment protections benefitting these employees. Overtime should be voluntary and room
attendants made to clean excessive square footage—more than 3,500 square feet during a
single shift—should be compensated for their extra work.
Item 13-D
08/13/19
72 of 132 Item 13-D
08/13/19
2
Workers also deserve protection against the kinds of mass layoffs that frequently occur when
hotels change ownership and opportunities for training on their rights as workers and best
practices to protect public health and safety.
As we wait for the ordinance to come back before you, we want to make sure that the law that
ultimately goes into effect will be comprehensive. We hope that the law will include the
following provisions:
1) Panic buttons – operational panic buttons housekeepers can use if there is an ongoing
crime or threatening behavior to notify on-site security for assistance and protection against
retaliation
2) Humane workload – fair compensation if workers are required to clean more than 3500
square feet during an 8-hour shift and a prohibition on mandatory overtime
3) Hotel worker retention – a worker retention provision ensures that changes in hotel
ownership or management do not result in worker layoffs but instead requires a period of
transition where workers are kept on
4) Housekeeper training program – training on workers’ legal rights, as well as on key issues
affecting the public, including potential threats or crime including human trafficking, domestic
violence and sexual violence, and risks to public health.
Please stand with workers and pass this common sense legislation that will ensure they are
protected at work, and compensated fairly for the hard work that they do.
I was a nurse for 51 years and had to lift mattresses, lift heavy paralyzed patients, all without
taking my legally mandated lunch breaks without pay. I know that without these workers
millions of dollars would be lost to Santa Monica City coffers. On the workers behalf, Daryl
Forman (LVN, Retired)
Daryl FormN
renasgirl46@gmail.com
1110 5th St.
Santa Monica , California 90403
Item 13-D
08/13/19
73 of 132 Item 13-D
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1
Vernice Hankins
From:Santa Monica City Manager's Office
Sent:Thursday, August 8, 2019 8:06 AM
To:councilmtgitems
Subject:FW: Santa Monica Hotel Housekeeper Protection Policy
From: Sherri Walker <info@email.actionnetwork.org>
Sent: Wednesday, August 7, 2019 5:42 PM
To: Santa Monica City Manager's Office <manager.mailbox@SMGOV.NET>; Attorney Mailbox
<Attorney.Mailbox@SMGOV.NET>; Council Mailbox <Council.Mailbox@SMGOV.NET>
Subject: Santa Monica Hotel Housekeeper Protection Policy
Santa Monica,
Dear City Councilmembers, City Manager, and City Attorney:
I am a Santa Monica resident or visitor who cares deeply about the workers who make our
city thrive. As you know, tourism is one of the most important industries in the City of Santa
Monica, as visitors injected approximately $1.93 billion into the Santa Monica economy in
2018 and generated approximately $58 million in transient occupancy tax. Hotel workers are
the backbone of this lucrative industry.
Yet hotel room attendants, who work alone in guest rooms, where there are no witnesses or
cameras, face unique risks of threatening behavior, including sexual assault and other
crimes. Many instances of sexual assault go unreported to the police. Workers need tools to
protect themselves.
Room attendants are also frequently assigned excessive room cleaning quotas and
unexpected mandatory overtime, which undermines their ability to adequately protect public
health, interferes with their ability to meet family obligations, and can undermine other
employment protections benefitting these employees. Overtime should be voluntary and room
attendants made to clean excessive square footage—more than 3,500 square feet during a
single shift—should be compensated for their extra work.
Item 13-D
08/13/19
74 of 132 Item 13-D
08/13/19
2
Workers also deserve protection against the kinds of mass layoffs that frequently occur when
hotels change ownership and opportunities for training on their rights as workers and best
practices to protect public health and safety.
As we wait for the ordinance to come back before you, we want to make sure that the law that
ultimately goes into effect will be comprehensive. We hope that the law will include the
following provisions:
1) Panic buttons – operational panic buttons housekeepers can use if there is an ongoing
crime or threatening behavior to notify on-site security for assistance and protection against
retaliation
2) Humane workload – fair compensation if workers are required to clean more than 3500
square feet during an 8-hour shift and a prohibition on mandatory overtime
3) Hotel worker retention – a worker retention provision ensures that changes in hotel
ownership or management do not result in worker layoffs but instead requires a period of
transition where workers are kept on
4) Housekeeper training program – training on workers’ legal rights, as well as on key issues
affecting the public, including potential threats or crime including human trafficking, domestic
violence and sexual violence, and risks to public health.
Please stand with workers and pass this common sense legislation that will ensure they are
protected at work, and compensated fairly for the hard work that they do.
Sherri Walker
sherriwalkertheactress@yahoo.com
1817 16th st
Santa Monica , California 90404
Item 13-D
08/13/19
75 of 132 Item 13-D
08/13/19
1
Vernice Hankins
From:Santa Monica City Manager's Office
Sent:Thursday, August 8, 2019 8:06 AM
To:councilmtgitems
Subject:FW: Santa Monica Hotel Housekeeper Protection Policy
From: Lee Ann Goya <info@email.actionnetwork.org>
Sent: Wednesday, August 7, 2019 4:45 PM
To: Santa Monica City Manager's Office <manager.mailbox@SMGOV.NET>; Attorney Mailbox
<Attorney.Mailbox@SMGOV.NET>; Council Mailbox <Council.Mailbox@SMGOV.NET>
Subject: Santa Monica Hotel Housekeeper Protection Policy
Santa Monica,
Dear Santa Monica City Councilmembers and the City Attorney,
On August 27, 2019 I pray that you all will consider passing the comprehensive new policy
that protects and supports the needs of the housekeepers in Santa Monica.
The policy would protect the housekeepers from abusive/threatening behavior from guests,
excessive room quotas and unexpected mandatory overtime. I have heard some of the
stories from the housekeepers and was heartbroken and concerned, so here I am asking that
you consider passing the new policy. We cannot overlook those who help create a beautiful
environment for the hotels, for our own profit. We must work together, in creating an
environment where one feels safe, works reasonable hours, and is treated with dignity. We
need each other and must look out for one another. I will continue to stand with the
housekeepers because they matter just as much as the guests, the hotel, and the residents in
Santa Monica.
Hotels need housekeepers, and the housekeepers are here to work, let’s support them in the
best way we can, with the passing of the comprehensive new policy.
Thank you for your consideration. May we respect the needs of the workers who are very
much the backbone of the profits made by the hotels in Santa Monica.
Item 13-D
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Lee Ann Goya
Resident in Venice & Santa Monica
Lee Ann Goya
muchasb@gmail.com
603 Woodlawn Ave.
Venice, California 90291
Item 13-D
08/13/19
77 of 132 Item 13-D
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1
Vernice Hankins
From:Santa Monica City Manager's Office
Sent:Thursday, August 8, 2019 11:53 AM
To:councilmtgitems
Subject:FW: Santa Monica Hotel Housekeeper Protection Policy
From: Tolentino Gutierrez <info@email.actionnetwork.org>
Sent: Thursday, August 8, 2019 11:39 AM
To: Santa Monica City Manager's Office <manager.mailbox@SMGOV.NET>; Attorney Mailbox
<Attorney.Mailbox@SMGOV.NET>; Council Mailbox <Council.Mailbox@SMGOV.NET>
Subject: Santa Monica Hotel Housekeeper Protection Policy
Santa Monica,
Dear City Councilmembers, City Manager, and City Attorney:
I am a Santa Monica resident or visitor who cares deeply about the workers who make our
city thrive. As you know, tourism is one of the most important industries in the City of Santa
Monica, as visitors injected approximately $1.93 billion into the Santa Monica economy in
2018 and generated approximately $58 million in transient occupancy tax. Hotel workers are
the backbone of this lucrative industry.
Yet hotel room attendants, who work alone in guest rooms, where there are no witnesses or
cameras, face unique risks of threatening behavior, including sexual assault and other
crimes. Many instances of sexual assault go unreported to the police. Workers need tools to
protect themselves.
Room attendants are also frequently assigned excessive room cleaning quotas and
unexpected mandatory overtime, which undermines their ability to adequately protect public
health, interferes with their ability to meet family obligations, and can undermine other
employment protections benefitting these employees. Overtime should be voluntary and room
attendants made to clean excessive square footage—more than 3,500 square feet during a
single shift—should be compensated for their extra work.
Item 13-D
08/13/19
78 of 132 Item 13-D
08/13/19
2
Workers also deserve protection against the kinds of mass layoffs that frequently occur when
hotels change ownership and opportunities for training on their rights as workers and best
practices to protect public health and safety.
As we wait for the ordinance to come back before you, we want to make sure that the law that
ultimately goes into effect will be comprehensive. We hope that the law will include the
following provisions:
1) Panic buttons – operational panic buttons housekeepers can use if there is an ongoing
crime or threatening behavior to notify on-site security for assistance and protection against
retaliation
2) Humane workload – fair compensation if workers are required to clean more than 3500
square feet during an 8-hour shift and a prohibition on mandatory overtime
3) Hotel worker retention – a worker retention provision ensures that changes in hotel
ownership or management do not result in worker layoffs but instead requires a period of
transition where workers are kept on
4) Housekeeper training program – training on workers’ legal rights, as well as on key issues
affecting the public, including potential threats or crime including human trafficking, domestic
violence and sexual violence, and risks to public health.
Please stand with workers and pass this common sense legislation that will ensure they are
protected at work, and compensated fairly for the hard work that they do.
Tolentino Gutierrez
tybrodriguez@hotmail.com
2005, 20th st apt C
Santa Monica, California 90404
Item 13-D
08/13/19
79 of 132 Item 13-D
08/13/19
1
Vernice Hankins
From:Santa Monica City Manager's Office
Sent:Thursday, August 8, 2019 3:27 PM
To:councilmtgitems
Subject:FW: Santa Monica Hotel Housekeeper Protection Policy
From: Tolentino Gutierrez <info@email.actionnetwork.org>
Sent: Thursday, August 8, 2019 11:39 AM
To: Santa Monica City Manager's Office <manager.mailbox@SMGOV.NET>; Attorney Mailbox
<Attorney.Mailbox@SMGOV.NET>; Council Mailbox <Council.Mailbox@SMGOV.NET>
Subject: Santa Monica Hotel Housekeeper Protection Policy
Santa Monica,
Dear City Councilmembers, City Manager, and City Attorney:
I am a Santa Monica resident or visitor who cares deeply about the workers who make our
city thrive. As you know, tourism is one of the most important industries in the City of Santa
Monica, as visitors injected approximately $1.93 billion into the Santa Monica economy in
2018 and generated approximately $58 million in transient occupancy tax. Hotel workers are
the backbone of this lucrative industry.
Yet hotel room attendants, who work alone in guest rooms, where there are no witnesses or
cameras, face unique risks of threatening behavior, including sexual assault and other
crimes. Many instances of sexual assault go unreported to the police. Workers need tools to
protect themselves.
Room attendants are also frequently assigned excessive room cleaning quotas and
unexpected mandatory overtime, which undermines their ability to adequately protect public
health, interferes with their ability to meet family obligations, and can undermine other
employment protections benefitting these employees. Overtime should be voluntary and room
attendants made to clean excessive square footage—more than 3,500 square feet during a
single shift—should be compensated for their extra work.
Item 13-D
08/13/19
80 of 132 Item 13-D
08/13/19
2
Workers also deserve protection against the kinds of mass layoffs that frequently occur when
hotels change ownership and opportunities for training on their rights as workers and best
practices to protect public health and safety.
As we wait for the ordinance to come back before you, we want to make sure that the law that
ultimately goes into effect will be comprehensive. We hope that the law will include the
following provisions:
1) Panic buttons – operational panic buttons housekeepers can use if there is an ongoing
crime or threatening behavior to notify on-site security for assistance and protection against
retaliation
2) Humane workload – fair compensation if workers are required to clean more than 3500
square feet during an 8-hour shift and a prohibition on mandatory overtime
3) Hotel worker retention – a worker retention provision ensures that changes in hotel
ownership or management do not result in worker layoffs but instead requires a period of
transition where workers are kept on
4) Housekeeper training program – training on workers’ legal rights, as well as on key issues
affecting the public, including potential threats or crime including human trafficking, domestic
violence and sexual violence, and risks to public health.
Please stand with workers and pass this common sense legislation that will ensure they are
protected at work, and compensated fairly for the hard work that they do.
Tolentino Gutierrez
tybrodriguez@hotmail.com
2005, 20th st apt C
Santa Monica, California 90404
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Vernice Hankins
From:Santa Monica City Manager's Office
Sent:Friday, August 9, 2019 9:40 AM
To:councilmtgitems
Subject:FW: Santa Monica Hotel Housekeeper Protection Policy
From: CLIFFORD BURTON <nimaste@verizon.net>
Sent: Thursday, August 8, 2019 11:06 PM
To: Santa Monica City Manager's Office <manager.mailbox@SMGOV.NET>; Attorney Mailbox
<Attorney.Mailbox@SMGOV.NET>; Council Mailbox <Council.Mailbox@SMGOV.NET>
Subject: Santa Monica Hotel Housekeeper Protection Policy
Santa Monica,
Dear City Councilmembers, City Manager, and City Attorney:
I am a Santa Monica resident or visitor who cares deeply about the workers who make our
city thrive. As you know, tourism is one of the most important industries in the City of Santa
Monica, as visitors injected approximately $1.93 billion into the Santa Monica economy in
2018 and generated approximately $58 million in transient occupancy tax. Hotel workers are
the backbone of this lucrative industry.
Yet hotel room attendants, who work alone in guest rooms, where there are no witnesses or
cameras, face unique risks of threatening behavior, including sexual assault and other
crimes. Many instances of sexual assault go unreported to the police. Workers need tools to
protect themselves.
Room attendants are also frequently assigned excessive room cleaning quotas and
unexpected mandatory overtime, which undermines their ability to adequately protect public
health, interferes with their ability to meet family obligations, and can undermine other
employment protections benefitting these employees. Overtime should be voluntary and room
attendants made to clean excessive square footage—more than 3,500 square feet during a
single shift—should be compensated for their extra work.
Item 13-D
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2
Workers also deserve protection against the kinds of mass layoffs that frequently occur when
hotels change ownership and opportunities for training on their rights as workers and best
practices to protect public health and safety.
As we wait for the ordinance to come back before you, we want to make sure that the law that
ultimately goes into effect will be comprehensive. We hope that the law will include the
following provisions:
1) Panic buttons – operational panic buttons housekeepers can use if there is an ongoing
crime or threatening behavior to notify on-site security for assistance and protection against
retaliation
2) Humane workload – fair compensation if workers are required to clean more than 3500
square feet during an 8-hour shift and a prohibition on mandatory overtime
3) Hotel worker retention – a worker retention provision ensures that changes in hotel
ownership or management do not result in worker layoffs but instead requires a period of
transition where workers are kept on
4) Housekeeper training program – training on workers’ legal rights, as well as on key issues
affecting the public, including potential threats or crime including human trafficking, domestic
violence and sexual violence, and risks to public health.
Please stand with workers and pass this common sense legislation that will ensure they are
protected at work, and compensated fairly for the hard work that they do.
CLIFFORD BURTON
nimaste@verizon.net
1412 17TH STREET#3,
SANTA MONICA, California 90404
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Vernice Hankins
From:Santa Monica City Manager's Office
Sent:Friday, August 9, 2019 9:40 AM
To:councilmtgitems
Subject:FW: Santa Monica Hotel Housekeeper Protection Policy
From: Rabbi Neil Comess‐Daniels <rabbi@bethshirshalom.org>
Sent: Thursday, August 8, 2019 9:39 PM
To: Santa Monica City Manager's Office <manager.mailbox@SMGOV.NET>; Attorney Mailbox
<Attorney.Mailbox@SMGOV.NET>; Council Mailbox <Council.Mailbox@SMGOV.NET>
Subject: Santa Monica Hotel Housekeeper Protection Policy
Santa Monica,
Dear City Councilmembers, City Manager, and City Attorney:
I am a Santa Monica resident or visitor who cares deeply about the workers who make our
city thrive. As you know, tourism is one of the most important industries in the City of Santa
Monica, as visitors injected approximately $1.93 billion into the Santa Monica economy in
2018 and generated approximately $58 million in transient occupancy tax. Hotel workers are
the backbone of this lucrative industry.
Yet hotel room attendants, who work alone in guest rooms, where there are no witnesses or
cameras, face unique risks of threatening behavior, including sexual assault and other
crimes. Many instances of sexual assault go unreported to the police. Workers need tools to
protect themselves.
Room attendants are also frequently assigned excessive room cleaning quotas and
unexpected mandatory overtime, which undermines their ability to adequately protect public
health, interferes with their ability to meet family obligations, and can undermine other
employment protections benefitting these employees. Overtime should be voluntary and room
attendants made to clean excessive square footage—more than 3,500 square feet during a
single shift—should be compensated for their extra work.
Item 13-D
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2
Workers also deserve protection against the kinds of mass layoffs that frequently occur when
hotels change ownership and opportunities for training on their rights as workers and best
practices to protect public health and safety.
As we wait for the ordinance to come back before you, we want to make sure that the law that
ultimately goes into effect will be comprehensive. We hope that the law will include the
following provisions:
1) Panic buttons – operational panic buttons housekeepers can use if there is an ongoing
crime or threatening behavior to notify on-site security for assistance and protection against
retaliation
2) Humane workload – fair compensation if workers are required to clean more than 3500
square feet during an 8-hour shift and a prohibition on mandatory overtime
3) Hotel worker retention – a worker retention provision ensures that changes in hotel
ownership or management do not result in worker layoffs but instead requires a period of
transition where workers are kept on
4) Housekeeper training program – training on workers’ legal rights, as well as on key issues
affecting the public, including potential threats or crime including human trafficking, domestic
violence and sexual violence, and risks to public health.
Please stand with workers and pass this common sense legislation that will ensure they are
protected at work, and compensated fairly for the hard work that they do.
Rabbi Neil Comess-Daniels
rabbi@bethshirshalom.org
Beth Shir Shalom, 1827 California Avenue
Santa Monica, California 90403
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Vernice Hankins
From:Santa Monica City Manager's Office
Sent:Friday, August 9, 2019 2:54 PM
To:councilmtgitems
Subject:FW: Santa Monica Hotel Housekeeper Protection Policy
From: Judy Branfman <branfman@ucla.edu>
Sent: Friday, August 9, 2019 2:49 PM
To: Santa Monica City Manager's Office <manager.mailbox@SMGOV.NET>; Attorney Mailbox
<Attorney.Mailbox@SMGOV.NET>; Council Mailbox <Council.Mailbox@SMGOV.NET>
Subject: Santa Monica Hotel Housekeeper Protection Policy
Santa Monica,
Dear City Councilmembers, City Manager, and City Attorney:
I am a Santa Monica resident who cares deeply about the workers who make our city thrive.
As you know, tourism is one of the most important industries in the City of Santa Monica, as
visitors injected approximately $1.93 billion into the Santa Monica economy in 2018 and
generated approximately $58 million in transient occupancy tax. Hotel workers are the
backbone of this lucrative industry.
Yet hotel room attendants, who work alone in guest rooms, where there are no witnesses or
cameras, face unique risks of threatening behavior, including sexual assault and other
crimes. Many instances of sexual assault go unreported to the police. Workers need tools to
protect themselves.
Room attendants are also frequently assigned excessive room cleaning quotas and
unexpected mandatory overtime, which undermines their ability to adequately protect public
health, interferes with their ability to meet family obligations, and can undermine other
employment protections benefitting these employees. Overtime should be voluntary and room
attendants made to clean excessive square footage—more than 3,500 square feet during a
single shift—should be compensated for their extra work.
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2
Workers also deserve protection against the kinds of mass layoffs that frequently occur when
hotels change ownership and opportunities for training on their rights as workers and best
practices to protect public health and safety.
As we wait for the ordinance to come back before you, we want to make sure that the law that
ultimately goes into effect will be comprehensive. We hope that the law will include the
following provisions:
1) Panic buttons – operational panic buttons housekeepers can use if there is an ongoing
crime or threatening behavior to notify on-site security for assistance and protection against
retaliation
2) Humane workload – fair compensation if workers are required to clean more than 3500
square feet during an 8-hour shift and a prohibition on mandatory overtime
3) Hotel worker retention – a worker retention provision ensures that changes in hotel
ownership or management do not result in worker layoffs but instead requires a period of
transition where workers are kept on
4) Housekeeper training program – training on workers’ legal rights, as well as on key issues
affecting the public, including potential threats or crime including human trafficking, domestic
violence and sexual violence, and risks to public health.
Please stand with workers and pass this common sense legislation that will ensure they are
protected at work, and compensated fairly for the hard work that they do.
Judy Branfman
branfman@ucla.edu
1530 5th St Apt 325
Santa Monica, California 90401
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Vernice Hankins
From:Santa Monica City Manager's Office
Sent:Friday, August 9, 2019 2:54 PM
To:councilmtgitems
Subject:FW: Santa Monica Hotel Housekeeper Protection Policy
From: Bridie Roberts <info@email.actionnetwork.org>
Sent: Friday, August 9, 2019 2:35 PM
To: Santa Monica City Manager's Office <manager.mailbox@SMGOV.NET>; Attorney Mailbox
<Attorney.Mailbox@SMGOV.NET>; Council Mailbox <Council.Mailbox@SMGOV.NET>
Subject: Santa Monica Hotel Housekeeper Protection Policy
Santa Monica,
Dear City Councilmembers, City Manager, and City Attorney:
I am a Santa Monica resident or visitor who cares deeply about the workers who make our
city thrive. As you know, tourism is one of the most important industries in the City of Santa
Monica, as visitors injected approximately $1.93 billion into the Santa Monica economy in
2018 and generated approximately $58 million in transient occupancy tax. Hotel workers are
the backbone of this lucrative industry.
Yet hotel room attendants, who work alone in guest rooms, where there are no witnesses or
cameras, face unique risks of threatening behavior, including sexual assault and other
crimes. Many instances of sexual assault go unreported to the police. Workers need tools to
protect themselves.
Room attendants are also frequently assigned excessive room cleaning quotas and
unexpected mandatory overtime, which undermines their ability to adequately protect public
health, interferes with their ability to meet family obligations, and can undermine other
employment protections benefitting these employees. Overtime should be voluntary and room
attendants made to clean excessive square footage—more than 3,500 square feet during a
single shift—should be compensated for their extra work.
Item 13-D
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Workers also deserve protection against the kinds of mass layoffs that frequently occur when
hotels change ownership and opportunities for training on their rights as workers and best
practices to protect public health and safety.
As we wait for the ordinance to come back before you, we want to make sure that the law that
ultimately goes into effect will be comprehensive. We hope that the law will include the
following provisions:
1) Panic buttons – operational panic buttons housekeepers can use if there is an ongoing
crime or threatening behavior to notify on-site security for assistance and protection against
retaliation
2) Humane workload – fair compensation if workers are required to clean more than 3500
square feet during an 8-hour shift and a prohibition on mandatory overtime
3) Hotel worker retention – a worker retention provision ensures that changes in hotel
ownership or management do not result in worker layoffs but instead requires a period of
transition where workers are kept on
4) Housekeeper training program – training on workers’ legal rights, as well as on key issues
affecting the public, including potential threats or crime including human trafficking, domestic
violence and sexual violence, and risks to public health.
Please stand with workers and pass this common sense legislation that will ensure they are
protected at work, and compensated fairly for the hard work that they do.
Bridie Roberts
pastorbridie@gmail.com
249 S Harvard
Los angeles, California 90004
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Vernice Hankins
From:Santa Monica City Manager's Office
Sent:Friday, August 9, 2019 2:55 PM
To:councilmtgitems
Subject:FW: Santa Monica Hotel Housekeeper Protection Policy
From: Victoria Best <info@email.actionnetwork.org>
Sent: Friday, August 9, 2019 2:18 PM
To: Santa Monica City Manager's Office <manager.mailbox@SMGOV.NET>; Attorney Mailbox
<Attorney.Mailbox@SMGOV.NET>; Council Mailbox <Council.Mailbox@SMGOV.NET>
Subject: Santa Monica Hotel Housekeeper Protection Policy
Santa Monica,
Dear City Councilmembers, City Manager, and City Attorney:
As a long time Santa Monica resident of nearly 45 years, it really pains me to find out that
hotel housekeepers are working under dangerous, stressful, and exploitative conditions.
Fortunately, they have joined with their local union to craft a comprehensive ordinance which
will come before you on August 27.
I have read the ordinance carefully, and talked with several hotel workers and union workers.
I wholeheartedly support passage of this ordinance. It has a number of features that need to
be preserved as written by the workers themselves. For example, the square footage
workload standard is, I believe, more accurate and fairer in determining humane workload
than any other system that has been suggested.
Knowing that large corporations have taken over the vast majority of the hotel market in
Santa Monica, I am aware that changes in ownership occur frequently, too frequently for
workers' job sustainability in many cases. We need a steadily employed hotel staff who have
seniority, who can teach newcomers, and share their hard earned understanding of the
workings of the hotel, and the nuances of customer service. They also serve to create and
maintain a solid and well-trained work team, as well as a healthy work environment with good
morale. That is why the Hotel Worker Retention provision is vital to this entire ordinance.
Workers who feel they are working in a company that cares about them will more
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energetically share that sense of care with visitors to the hotel.
Since tourism is one of the most important industries in the City of Santa Monica, I think the
city council has an important role to play in passing a city-wide ordinance, to more effectively
protect the quality and safety of our hotels and the well-being of our workers. individual and
corporate hotel owners. Hotel workers are the backbone of the tourism industry in Santa
Monica.
I have read the portions of the letter that follow my own words above, and even though those
are not my own words, I agree with everything said below.
Hotel housekeepers, who quite often work alone in guest rooms, where there are no
witnesses or cameras, face unique risks of threatening behavior, including sexual assault and
other crimes. Many instances of sexual assault go unreported to the police. Workers need
tools to protect themselves.
Room attendants are also frequently assigned excessive room cleaning quotas and
unexpected mandatory overtime, which undermines their ability to adequately protect public
health, interferes with their ability to meet family obligations, and can undermine other
employment protections benefitting these employees. Overtime should be voluntary and room
attendants made to clean excessive square footage—more than 3,500 square feet during a
single shift—should be compensated for their extra work.
Workers also deserve protection against the kinds of mass layoffs that frequently occur when
hotels change ownership and opportunities for training on their rights as workers and best
practices to protect public health and safety.
As we wait for the ordinance to come back before you, we want to make sure that the law that
ultimately goes into effect will be comprehensive. We hope that the law will include the
following provisions:
1) Panic buttons – operational panic buttons housekeepers can use if there is an ongoing
crime or threatening behavior to notify on-site security for assistance and protection against
retaliation
2) Humane workload – fair compensation if workers are required to clean more than 3500
square feet during an 8-hour shift and a prohibition on mandatory overtime
3) Hotel worker retention – a worker retention provision ensures that changes in hotel
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ownership or management do not result in worker layoffs but instead requires a period of
transition where workers are kept on
4) Housekeeper training program – training on workers’ legal rights, as well as on key issues
affecting the public, including potential threats or crime including human trafficking, domestic
violence and sexual violence, and risks to public health.
Please stand with workers and pass this common sense legislation that will ensure they are
protected at work, and compensated fairly for the hard work that they do.
Thank you for your hard work on the council, and for taking the time to read this letter.
Sincerely,
Victoria Best
Victoria Best
vectord7@hotmail.com
3111 - 4th Street, #412
Santa Monica, CA, California 90405
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Vernice Hankins
From:Santa Monica City Manager's Office
Sent:Friday, August 9, 2019 3:03 PM
To:councilmtgitems
Subject:FW: Santa Monica Hotel Housekeeper Protection Policy
From: Vivian Rothstein <info@email.actionnetwork.org>
Sent: Friday, August 9, 2019 1:58 PM
To: Santa Monica City Manager's Office <manager.mailbox@SMGOV.NET>; Attorney Mailbox
<Attorney.Mailbox@SMGOV.NET>; Council Mailbox <Council.Mailbox@SMGOV.NET>
Subject: Santa Monica Hotel Housekeeper Protection Policy
Santa Monica,
Dear City Councilmembers, City Manager, and City Attorney:
I am a 30 plus year Santa Monica resident who cares deeply about the workers who make
our city thrive. As you know, tourism is one of the most important industries in the City of
Santa Monica, as visitors injected approximately $1.93 billion into the Santa Monica economy
in 2018 and generated approximately $58 million in transient occupancy tax. Hotel workers
are the backbone of this lucrative industry.
Yet hotel room attendants, who work alone in guest rooms, where there are no witnesses or
cameras, face unique risks of threatening behavior, including sexual assault and other
crimes. Many instances of sexual assault go unreported to the police. Workers need tools to
protect themselves.
Room attendants are also frequently assigned excessive room cleaning quotas and
unexpected mandatory overtime, which undermines their ability to adequately protect public
health, interferes with their ability to meet family obligations, and can undermine other
employment protections benefitting these employees. Overtime should be voluntary and room
attendants made to clean excessive square footage—more than 3,500 square feet during a
single shift—should be compensated for their extra work.
Item 13-D
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Workers also deserve protection against the kinds of mass layoffs that frequently occur when
hotels change ownership and opportunities for training on their rights as workers and best
practices to protect public health and safety.
As we wait for the ordinance to come back before you, we want to make sure that the law that
ultimately goes into effect will be comprehensive. We hope that the law will include the
following provisions:
1) Panic buttons – operational panic buttons housekeepers can use if there is an ongoing
crime or threatening behavior to notify on-site security for assistance and protection against
retaliation
2) Humane workload – fair compensation if workers are required to clean more than 3500
square feet during an 8-hour shift and a prohibition on mandatory overtime
3) Hotel worker retention – a worker retention provision ensures that changes in hotel
ownership or management do not result in worker layoffs but instead requires a period of
transition where workers are kept on
4) Housekeeper training program – training on workers’ legal rights, as well as on key issues
affecting the public, including potential threats or crime including human trafficking, domestic
violence and sexual violence, and risks to public health.
Please stand with workers and pass this common sense legislation that will ensure they are
protected at work, and compensated fairly for the hard work that they do.
Vivian Rothstein
Vivroth46@gmail.com
1107 Pacific St.
Santa Monica, California 90405
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Vernice Hankins
From:Santa Monica City Manager's Office
Sent:Friday, August 9, 2019 3:03 PM
To:councilmtgitems
Subject:FW: Santa Monica Hotel Housekeeper Protection Policy
From: Curtis Raynor <info@email.actionnetwork.org>
Sent: Friday, August 9, 2019 12:17 PM
To: Santa Monica City Manager's Office <manager.mailbox@SMGOV.NET>; Attorney Mailbox
<Attorney.Mailbox@SMGOV.NET>; Council Mailbox <Council.Mailbox@SMGOV.NET>
Subject: Santa Monica Hotel Housekeeper Protection Policy
Santa Monica,
Dear City Councilmembers, City Manager, and City Attorney:
I am a Santa Monica resident and a supporter of a strong city law that will fully protect hotel
workers.
I support a bill that includes the following provisions:
Panic buttons given to the hospitality workers who often work sections of a hotel alone;
Humane workloads;
Hotel worker retention when hotels change ownership;
A Housekeeper training program covering safety issues, public health, workers' legal rights,
and what to look out for in suspected cases of human trafficking.
It seems that the owners of these luxury hotels, as well as the City of Santa Monica tax base,
profit by Santa Monica being a world-renowned tourist hub. I think it's wise to protect the
working corp that makes this largesse possible.
Thank you for your support!
Curtis Raynor
Curtis Raynor
curtisraynor@yahoo.com
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2
1959 Cloverfield Blvd
Santa Monica, California 90404
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Vernice Hankins
From:Santa Monica City Manager's Office
Sent:Friday, August 9, 2019 3:24 PM
To:councilmtgitems
Subject:FW: Santa Monica Hotel Housekeeper Protection Policy
From: Len Muroff <info@email.actionnetwork.org>
Sent: Friday, August 9, 2019 3:21 PM
To: Santa Monica City Manager's Office <manager.mailbox@SMGOV.NET>; Attorney Mailbox
<Attorney.Mailbox@SMGOV.NET>; Council Mailbox <Council.Mailbox@SMGOV.NET>
Subject: Santa Monica Hotel Housekeeper Protection Policy
Santa Monica,
Dear City Councilmembers, City Manager, and City Attorney:
I am a Santa Monica resident or visitor who cares deeply about the workers who make our
city thrive. As you know, tourism is one of the most important industries in the City of Santa
Monica, as visitors injected approximately $1.93 billion into the Santa Monica economy in
2018 and generated approximately $58 million in transient occupancy tax. Hotel workers are
the backbone of this lucrative industry.
Yet hotel room attendants, who work alone in guest rooms, where there are no witnesses or
cameras, face unique risks of threatening behavior, including sexual assault and other
crimes. Many instances of sexual assault go unreported to the police. Workers need tools to
protect themselves.
Room attendants are also frequently assigned excessive room cleaning quotas and
unexpected mandatory overtime, which undermines their ability to adequately protect public
health, interferes with their ability to meet family obligations, and can undermine other
employment protections benefitting these employees. Overtime should be voluntary and room
attendants made to clean excessive square footage—more than 3,500 square feet during a
single shift—should be compensated for their extra work.
Item 13-D
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Workers also deserve protection against the kinds of mass layoffs that frequently occur when
hotels change ownership and opportunities for training on their rights as workers and best
practices to protect public health and safety.
As we wait for the ordinance to come back before you, we want to make sure that the law that
ultimately goes into effect will be comprehensive. We hope that the law will include the
following provisions:
1) Panic buttons – operational panic buttons housekeepers can use if there is an ongoing
crime or threatening behavior to notify on-site security for assistance and protection against
retaliation
2) Humane workload – fair compensation if workers are required to clean more than 3500
square feet during an 8-hour shift and a prohibition on mandatory overtime
3) Hotel worker retention – a worker retention provision ensures that changes in hotel
ownership or management do not result in worker layoffs but instead requires a period of
transition where workers are kept on
4) Housekeeper training program – training on workers’ legal rights, as well as on key issues
affecting the public, including potential threats or crime including human trafficking, domestic
violence and sexual violence, and risks to public health.
Please stand with workers and pass this common sense legislation that will ensure they are
protected at work, and compensated fairly for the hard work that they do.
Len Muroff
lenzmuroff@gmail.com
1027 S. Wooster St. Apt 2
Los Angeles, California 90035
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Vernice Hankins
From:Santa Monica City Manager's Office
Sent:Tuesday, July 30, 2019 5:13 PM
To:councilmtgitems
Subject:FW: Santa Monica Hotel Housekeeper Protection Policy
From: Cristian Martinez <cmartinez482@g.ucla.edu>
Sent: Tuesday, July 30, 2019 12:41 PM
To: Santa Monica City Manager's Office <manager.mailbox@SMGOV.NET>; Attorney Mailbox
<Attorney.Mailbox@SMGOV.NET>; Council Mailbox <Council.Mailbox@SMGOV.NET>
Subject: Santa Monica Hotel Housekeeper Protection Policy
Santa Monica,
Dear City Councilmembers, City Manager, and City Attorney:
I am a Santa Monica resident or visitor who cares deeply about the workers who make our
city thrive. As you know, tourism is one of the most important industries in the City of Santa
Monica, as visitors injected approximately $1.93 billion into the Santa Monica economy in
2018 and generated approximately $58 million in transient occupancy tax. Hotel workers are
the backbone of this lucrative industry.
Yet hotel room attendants, who work alone in guest rooms, where there are no witnesses or
cameras, face unique risks of threatening behavior, including sexual assault and other
crimes. Many instances of sexual assault go unreported to the police. Workers need tools to
protect themselves.
Room attendants are also frequently assigned excessive room cleaning quotas and
unexpected mandatory overtime, which undermines their ability to adequately protect public
health, interferes with their ability to meet family obligations, and can undermine other
employment protections benefitting these employees. Overtime should be voluntary and room
attendants made to clean excessive square footage—more than 3,500 square feet during a
single shift—should be compensated for their extra work.
Item 13-D
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Workers also deserve protection against the kinds of mass layoffs that frequently occur when
hotels change ownership and opportunities for training on their rights as workers and best
practices to protect public health and safety.
As we wait for the ordinance to come back before you, we want to make sure that the law that
ultimately goes into effect will be comprehensive. We hope that the law will include the
following provisions:
1) Panic buttons – operational panic buttons housekeepers can use if there is an ongoing
crime or threatening behavior to notify on-site security for assistance and protection against
retaliation
2) Humane workload – fair compensation if workers are required to clean more than 3500
square feet during an 8-hour shift and a prohibition on mandatory overtime
3) Hotel worker retention – a worker retention provision ensures that changes in hotel
ownership or management do not result in worker layoffs but instead requires a period of
transition where workers are kept on
4) Housekeeper training program – training on workers’ legal rights, as well as on key issues
affecting the public, including potential threats or crime including human trafficking, domestic
violence and sexual violence, and risks to public health.
Please stand with workers and pass this common sense legislation that will ensure they are
protected at work, and compensated fairly for the hard work that they do.
Cristian Martinez
cmartinez482@g.ucla.edu
3944 N. Irwindale Ave
Covina, California 91722
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Vernice Hankins
From:Santa Monica City Manager's Office
Sent:Friday, August 9, 2019 3:24 PM
To:councilmtgitems
Subject:FW: Santa Monica Hotel Housekeeper Protection Policy
From: Tim Vreeland <timvreeland@verizon.net>
Sent: Friday, August 9, 2019 3:20 PM
To: Santa Monica City Manager's Office <manager.mailbox@SMGOV.NET>; Attorney Mailbox
<Attorney.Mailbox@SMGOV.NET>; Council Mailbox <Council.Mailbox@SMGOV.NET>
Subject: Santa Monica Hotel Housekeeper Protection Policy
Santa Monica,
Dear City Councilmembers, City Manager, and City Attorney:
I am a Santa Monica resident or visitor who cares deeply about the workers who make our
city thrive. As you know, tourism is one of the most important industries in the City of Santa
Monica, as visitors injected approximately $1.93 billion into the Santa Monica economy in
2018 and generated approximately $58 million in transient occupancy tax. Hotel workers are
the backbone of this lucrative industry.
Yet hotel room attendants, who work alone in guest rooms, where there are no witnesses or
cameras, face unique risks of threatening behavior, including sexual assault and other
crimes. Many instances of sexual assault go unreported to the police. Workers need tools to
protect themselves.
Room attendants are also frequently assigned excessive room cleaning quotas and
unexpected mandatory overtime, which undermines their ability to adequately protect public
health, interferes with their ability to meet family obligations, and can undermine other
employment protections benefitting these employees. Overtime should be voluntary and room
attendants made to clean excessive square footage—more than 3,500 square feet during a
single shift—should be compensated for their extra work.
Item 13-D
08/13/19
101 of 132 Item 13-D
08/13/19
2
Workers also deserve protection against the kinds of mass layoffs that frequently occur when
hotels change ownership and opportunities for training on their rights as workers and best
practices to protect public health and safety.
As we wait for the ordinance to come back before you, we want to make sure that the law that
ultimately goes into effect will be comprehensive. We hope that the law will include the
following provisions:
1) Panic buttons – operational panic buttons housekeepers can use if there is an ongoing
crime or threatening behavior to notify on-site security for assistance and protection against
retaliation
2) Humane workload – fair compensation if workers are required to clean more than 3500
square feet during an 8-hour shift and a prohibition on mandatory overtime
3) Hotel worker retention – a worker retention provision ensures that changes in hotel
ownership or management do not result in worker layoffs but instead requires a period of
transition where workers are kept on
4) Housekeeper training program – training on workers’ legal rights, as well as on key issues
affecting the public, including potential threats or crime including human trafficking, domestic
violence and sexual violence, and risks to public health.
Please stand with workers and pass this common sense legislation that will ensure they are
protected at work, and compensated fairly for the hard work that they do.
And pass all four measures called for in this protection policy.
Signed: Tim Vreeland
Tim Vreeland
timvreeland@verizon.net
855 10th st apt 208
santa monica, California 90403
Item 13-D
08/13/19
102 of 132 Item 13-D
08/13/19
1
Vernice Hankins
From:Santa Monica City Manager's Office
Sent:Monday, August 12, 2019 8:30 AM
To:councilmtgitems
Subject:FW: Santa Monica Hotel Housekeeper Protection Policy
From: Bob Tajima <bt@velotech.net>
Sent: Sunday, August 11, 2019 4:22 PM
To: Santa Monica City Manager's Office <manager.mailbox@SMGOV.NET>; Attorney Mailbox
<Attorney.Mailbox@SMGOV.NET>; Council Mailbox <Council.Mailbox@SMGOV.NET>
Subject: Santa Monica Hotel Housekeeper Protection Policy
Santa Monica,
Dear City Councilmembers, City Manager, and City Attorney:
I am a Santa Monica resident or visitor who cares deeply about the workers who make our
city thrive. As you know, tourism is one of the most important industries in the City of Santa
Monica, as visitors injected approximately $1.93 billion into the Santa Monica economy in
2018 and generated approximately $58 million in transient occupancy tax. Hotel workers are
the backbone of this lucrative industry.
Yet hotel room attendants, who work alone in guest rooms, where there are no witnesses or
cameras, face unique risks of threatening behavior, including sexual assault and other
crimes. Many instances of sexual assault go unreported to the police. Workers need tools to
protect themselves.
Room attendants are also frequently assigned excessive room cleaning quotas and
unexpected mandatory overtime, which undermines their ability to adequately protect public
health, interferes with their ability to meet family obligations, and can undermine other
employment protections benefitting these employees. Overtime should be voluntary and room
attendants made to clean excessive square footage—more than 3,500 square feet during a
single shift—should be compensated for their extra work.
Item 13-D
08/13/19
103 of 132 Item 13-D
08/13/19
2
Workers also deserve protection against the kinds of mass layoffs that frequently occur when
hotels change ownership and opportunities for training on their rights as workers and best
practices to protect public health and safety.
As we wait for the ordinance to come back before you, we want to make sure that the law that
ultimately goes into effect will be comprehensive. We hope that the law will include the
following provisions:
1) Panic buttons – operational panic buttons housekeepers can use if there is an ongoing
crime or threatening behavior to notify on-site security for assistance and protection against
retaliation
2) Humane workload – fair compensation if workers are required to clean more than 3500
square feet during an 8-hour shift and a prohibition on mandatory overtime
3) Hotel worker retention – a worker retention provision ensures that changes in hotel
ownership or management do not result in worker layoffs but instead requires a period of
transition where workers are kept on
4) Housekeeper training program – training on workers’ legal rights, as well as on key issues
affecting the public, including potential threats or crime including human trafficking, domestic
violence and sexual violence, and risks to public health.
Please stand with workers and pass this common sense legislation that will ensure they are
protected at work, and compensated fairly for the hard work that they do.
Bob Tajima
bt@velotech.net
5112 Village Green
Los Angeles, California 90016
Item 13-D
08/13/19
104 of 132 Item 13-D
08/13/19
1
Vernice Hankins
From:Santa Monica City Manager's Office
Sent:Monday, August 12, 2019 8:30 AM
To:councilmtgitems
Subject:FW: Santa Monica Hotel Housekeeper Protection Policy
From: Sascha Horowitz <info@email.actionnetwork.org>
Sent: Sunday, August 11, 2019 10:32 AM
To: Santa Monica City Manager's Office <manager.mailbox@SMGOV.NET>; Attorney Mailbox
<Attorney.Mailbox@SMGOV.NET>; Council Mailbox <Council.Mailbox@SMGOV.NET>
Subject: Santa Monica Hotel Housekeeper Protection Policy
Santa Monica,
Dear City Councilmembers, City Manager, and City Attorney:
I am a Santa Monica resident or visitor who cares deeply about the workers who make our
city thrive. As you know, tourism is one of the most important industries in the City of Santa
Monica, as visitors injected approximately $1.93 billion into the Santa Monica economy in
2018 and generated approximately $58 million in transient occupancy tax. Hotel workers are
the backbone of this lucrative industry.
Yet hotel room attendants, who work alone in guest rooms, where there are no witnesses or
cameras, face unique risks of threatening behavior, including sexual assault and other
crimes. Many instances of sexual assault go unreported to the police. Workers need tools to
protect themselves.
Room attendants are also frequently assigned excessive room cleaning quotas and
unexpected mandatory overtime, which undermines their ability to adequately protect public
health, interferes with their ability to meet family obligations, and can undermine other
employment protections benefitting these employees. Overtime should be voluntary and room
attendants made to clean excessive square footage—more than 3,500 square feet during a
single shift—should be compensated for their extra work.
Item 13-D
08/13/19
105 of 132 Item 13-D
08/13/19
2
Workers also deserve protection against the kinds of mass layoffs that frequently occur when
hotels change ownership and opportunities for training on their rights as workers and best
practices to protect public health and safety.
As we wait for the ordinance to come back before you, we want to make sure that the law that
ultimately goes into effect will be comprehensive. We hope that the law will include the
following provisions:
1) Panic buttons – operational panic buttons housekeepers can use if there is an ongoing
crime or threatening behavior to notify on-site security for assistance and protection against
retaliation
2) Humane workload – fair compensation if workers are required to clean more than 3500
square feet during an 8-hour shift and a prohibition on mandatory overtime
3) Hotel worker retention – a worker retention provision ensures that changes in hotel
ownership or management do not result in worker layoffs but instead requires a period of
transition where workers are kept on
4) Housekeeper training program – training on workers’ legal rights, as well as on key issues
affecting the public, including potential threats or crime including human trafficking, domestic
violence and sexual violence, and risks to public health.
Please stand with workers and pass this common sense legislation that will ensure they are
protected at work, and compensated fairly for the hard work that they do.
Sascha Horowitz
szmhorowitz@gmail.com
1714 Montana Ave unit B
Santa Monica , California 90403
Item 13-D
08/13/19
106 of 132 Item 13-D
08/13/19
1
Vernice Hankins
From:Santa Monica City Manager's Office
Sent:Monday, August 12, 2019 8:31 AM
To:councilmtgitems
Subject:FW: Santa Monica Hotel Housekeeper Protection Policy
From: Margaret Small <info@email.actionnetwork.org>
Sent: Saturday, August 10, 2019 1:13 PM
To: Santa Monica City Manager's Office <manager.mailbox@SMGOV.NET>; Attorney Mailbox
<Attorney.Mailbox@SMGOV.NET>; Council Mailbox <Council.Mailbox@SMGOV.NET>
Subject: Santa Monica Hotel Housekeeper Protection Policy
Santa Monica,
Dear City Councilmembers, City Manager, and City Attorney:
I am a visitor to Santa Monica with family and friends who live in your city. I care deeply about
the workers who make our Santa Monica thrive. As you know, tourism is one of the most
important industries in the City of Santa Monica, as visitors injected approximately $1.93
billion into the Santa Monica economy in 2018 and generated approximately $58 million in
transient occupancy tax. Hotel workers are the backbone of this lucrative industry.
Yet hotel room attendants, who work alone in guest rooms, where there are no witnesses or
cameras, face unique risks of threatening behavior, including sexual assault and other
crimes. Many instances of sexual assault go unreported to the police. Workers need tools to
protect themselves.
Room attendants are also frequently assigned excessive room cleaning quotas and
unexpected mandatory overtime, which undermines their ability to adequately protect public
health, interferes with their ability to meet family obligations, and can undermine other
employment protections benefitting these employees. Overtime should be voluntary and room
attendants made to clean excessive square footage—more than 3,500 square feet during a
single shift—should be compensated for their extra work.
Item 13-D
08/13/19
107 of 132 Item 13-D
08/13/19
2
Workers also deserve protection against the kinds of mass layoffs that frequently occur when
hotels change ownership and opportunities for training on their rights as workers and best
practices to protect public health and safety.
As we wait for the ordinance to come back before you, we want to make sure that the law that
ultimately goes into effect will be comprehensive. We hope that the law will include the
following provisions:
1) Panic buttons – operational panic buttons housekeepers can use if there is an ongoing
crime or threatening behavior to notify on-site security for assistance and protection against
retaliation
2) Humane workload – fair compensation if workers are required to clean more than 3500
square feet during an 8-hour shift and a prohibition on mandatory overtime
3) Hotel worker retention – a worker retention provision ensures that changes in hotel
ownership or management do not result in worker layoffs but instead requires a period of
transition where workers are kept on
4) Housekeeper training program – training on workers’ legal rights, as well as on key issues
affecting the public, including potential threats or crime including human trafficking, domestic
violence and sexual violence, and risks to public health.
Please stand with workers and pass this common sense legislation that will ensure they are
protected at work, and compensated fairly for the hard work that they do.
Margaret Small
margaret.h.small@gmail.com
163 Governors View Rd
Asheville , North Carolina 28805
Item 13-D
08/13/19
108 of 132 Item 13-D
08/13/19
1
Vernice Hankins
From:Santa Monica City Manager's Office
Sent:Monday, August 12, 2019 8:31 AM
To:councilmtgitems
Subject:FW: Santa Monica Hotel Housekeeper Protection Policy
From: Edna Goya <info@email.actionnetwork.org>
Sent: Saturday, August 10, 2019 1:06 PM
To: Santa Monica City Manager's Office <manager.mailbox@SMGOV.NET>; Attorney Mailbox
<Attorney.Mailbox@SMGOV.NET>; Council Mailbox <Council.Mailbox@SMGOV.NET>
Subject: Santa Monica Hotel Housekeeper Protection Policy
Santa Monica,
Dear City Councilmembers, City Manager, and City Attorney:
I am a Santa Monica resident or visitor who cares deeply about the workers who make our
city thrive. As you know, tourism is one of the most important industries in the City of Santa
Monica, as visitors injected approximately $1.93 billion into the Santa Monica economy in
2018 and generated approximately $58 million in transient occupancy tax. Hotel workers are
the backbone of this lucrative industry.
Yet hotel room attendants, who work alone in guest rooms, where there are no witnesses or
cameras, face unique risks of threatening behavior, including sexual assault and other
crimes. Many instances of sexual assault go unreported to the police. Workers need tools to
protect themselves.
Room attendants are also frequently assigned excessive room cleaning quotas and
unexpected mandatory overtime, which undermines their ability to adequately protect public
health, interferes with their ability to meet family obligations, and can undermine other
employment protections benefitting these employees. Overtime should be voluntary and room
attendants made to clean excessive square footage—more than 3,500 square feet during a
single shift—should be compensated for their extra work.
Item 13-D
08/13/19
109 of 132 Item 13-D
08/13/19
2
Workers also deserve protection against the kinds of mass layoffs that frequently occur when
hotels change ownership and opportunities for training on their rights as workers and best
practices to protect public health and safety.
As we wait for the ordinance to come back before you, we want to make sure that the law that
ultimately goes into effect will be comprehensive. We hope that the law will include the
following provisions:
1) Panic buttons – operational panic buttons housekeepers can use if there is an ongoing
crime or threatening behavior to notify on-site security for assistance and protection against
retaliation
2) Humane workload – fair compensation if workers are required to clean more than 3500
square feet during an 8-hour shift and a prohibition on mandatory overtime
3) Hotel worker retention – a worker retention provision ensures that changes in hotel
ownership or management do not result in worker layoffs but instead requires a period of
transition where workers are kept on
4) Housekeeper training program – training on workers’ legal rights, as well as on key issues
affecting the public, including potential threats or crime including human trafficking, domestic
violence and sexual violence, and risks to public health.
Please stand with workers and pass this common sense legislation that will ensure they are
protected at work, and compensated fairly for the hard work that they do.
Edna Goya
muchasb@gmail.com
603 Woodlawn Ave.
Venice, California 90291
Item 13-D
08/13/19
110 of 132 Item 13-D
08/13/19
1
Vernice Hankins
From:Santa Monica City Manager's Office
Sent:Monday, August 12, 2019 8:31 AM
To:councilmtgitems
Subject:FW: Santa Monica Hotel Housekeeper Protection Policy
From: Teresa Conrow <info@email.actionnetwork.org>
Sent: Saturday, August 10, 2019 1:04 PM
To: Santa Monica City Manager's Office <manager.mailbox@SMGOV.NET>; Attorney Mailbox
<Attorney.Mailbox@SMGOV.NET>; Council Mailbox <Council.Mailbox@SMGOV.NET>
Subject: Santa Monica Hotel Housekeeper Protection Policy
Santa Monica,
Dear City Councilmembers, City Manager, and City Attorney:
I am a Santa Monica resident or visitor who cares deeply about the workers who make our
city thrive. As you know, tourism is one of the most important industries in the City of Santa
Monica, as visitors injected approximately $1.93 billion into the Santa Monica economy in
2018 and generated approximately $58 million in transient occupancy tax. Hotel workers are
the backbone of this lucrative industry.
Yet hotel room attendants, who work alone in guest rooms, where there are no witnesses or
cameras, face unique risks of threatening behavior, including sexual assault and other
crimes. Many instances of sexual assault go unreported to the police. Workers need tools to
protect themselves.
Room attendants are also frequently assigned excessive room cleaning quotas and
unexpected mandatory overtime, which undermines their ability to adequately protect public
health, interferes with their ability to meet family obligations, and can undermine other
employment protections benefitting these employees. Overtime should be voluntary and room
attendants made to clean excessive square footage—more than 3,500 square feet during a
single shift—should be compensated for their extra work.
Item 13-D
08/13/19
111 of 132 Item 13-D
08/13/19
2
Workers also deserve protection against the kinds of mass layoffs that frequently occur when
hotels change ownership and opportunities for training on their rights as workers and best
practices to protect public health and safety.
As we wait for the ordinance to come back before you, we want to make sure that the law that
ultimately goes into effect will be comprehensive. We hope that the law will include the
following provisions:
1) Panic buttons – operational panic buttons housekeepers can use if there is an ongoing
crime or threatening behavior to notify on-site security for assistance and protection against
retaliation
2) Humane workload – fair compensation if workers are required to clean more than 3500
square feet during an 8-hour shift and a prohibition on mandatory overtime
3) Hotel worker retention – a worker retention provision ensures that changes in hotel
ownership or management do not result in worker layoffs but instead requires a period of
transition where workers are kept on
4) Housekeeper training program – training on workers’ legal rights, as well as on key issues
affecting the public, including potential threats or crime including human trafficking, domestic
violence and sexual violence, and risks to public health.
Please stand with workers and pass this common sense legislation that will ensure they are
protected at work, and compensated fairly for the hard work that they do.
Teresa Conrow
tconrow2@gmail.com
603 Woodlawn Ave.
Venice, California 90291
Item 13-D
08/13/19
112 of 132 Item 13-D
08/13/19
1
Vernice Hankins
From:Santa Monica City Manager's Office
Sent:Monday, August 12, 2019 8:32 AM
To:councilmtgitems
Subject:FW: Santa Monica Hotel Housekeeper Protection Policy
From: Teresa Conrow <info@email.actionnetwork.org>
Sent: Saturday, August 10, 2019 12:42 PM
To: Santa Monica City Manager's Office <manager.mailbox@SMGOV.NET>; Attorney Mailbox
<Attorney.Mailbox@SMGOV.NET>; Council Mailbox <Council.Mailbox@SMGOV.NET>
Subject: Santa Monica Hotel Housekeeper Protection Policy
Santa Monica,
Dear City Councilmembers, City Manager, and City Attorney:
I am a Santa Monica resident or visitor who cares deeply about the workers who make our
city thrive. As you know, tourism is one of the most important industries in the City of Santa
Monica, as visitors injected approximately $1.93 billion into the Santa Monica economy in
2018 and generated approximately $58 million in transient occupancy tax. Hotel workers are
the backbone of this lucrative industry.
Yet hotel room attendants, who work alone in guest rooms, where there are no witnesses or
cameras, face unique risks of threatening behavior, including sexual assault and other
crimes. Many instances of sexual assault go unreported to the police. Workers need tools to
protect themselves.
Room attendants are also frequently assigned excessive room cleaning quotas and
unexpected mandatory overtime, which undermines their ability to adequately protect public
health, interferes with their ability to meet family obligations, and can undermine other
employment protections benefitting these employees. Overtime should be voluntary and room
attendants made to clean excessive square footage—more than 3,500 square feet during a
single shift—should be compensated for their extra work.
Item 13-D
08/13/19
113 of 132 Item 13-D
08/13/19
2
Workers also deserve protection against the kinds of mass layoffs that frequently occur when
hotels change ownership and opportunities for training on their rights as workers and best
practices to protect public health and safety.
As we wait for the ordinance to come back before you, we want to make sure that the law that
ultimately goes into effect will be comprehensive. We hope that the law will include the
following provisions:
1) Panic buttons – operational panic buttons housekeepers can use if there is an ongoing
crime or threatening behavior to notify on-site security for assistance and protection against
retaliation
2) Humane workload – fair compensation if workers are required to clean more than 3500
square feet during an 8-hour shift and a prohibition on mandatory overtime
3) Hotel worker retention – a worker retention provision ensures that changes in hotel
ownership or management do not result in worker layoffs but instead requires a period of
transition where workers are kept on
4) Housekeeper training program – training on workers’ legal rights, as well as on key issues
affecting the public, including potential threats or crime including human trafficking, domestic
violence and sexual violence, and risks to public health.
Please stand with workers and pass this common sense legislation that will ensure they are
protected at work, and compensated fairly for the hard work that they do.
Teresa Conrow
tconrow2@gmail.com
603 Woodlawn Ave.
Venice, California 90291
Item 13-D
08/13/19
114 of 132 Item 13-D
08/13/19
1
Vernice Hankins
From:Santa Monica City Manager's Office
Sent:Monday, August 12, 2019 8:33 AM
To:councilmtgitems
Subject:FW: Santa Monica Hotel Housekeeper Protection Policy
From: Karla Alcala <info@email.actionnetwork.org>
Sent: Friday, August 9, 2019 5:45 PM
To: Santa Monica City Manager's Office <manager.mailbox@SMGOV.NET>; Attorney Mailbox
<Attorney.Mailbox@SMGOV.NET>; Council Mailbox <Council.Mailbox@SMGOV.NET>
Subject: Santa Monica Hotel Housekeeper Protection Policy
Santa Monica,
Dear City Councilmembers, City Manager, and City Attorney:
I am a Santa Monica resident or visitor who cares deeply about the workers who make our
city thrive. As you know, tourism is one of the most important industries in the City of Santa
Monica, as visitors injected approximately $1.93 billion into the Santa Monica economy in
2018 and generated approximately $58 million in transient occupancy tax. Hotel workers are
the backbone of this lucrative industry.
Yet hotel room attendants, who work alone in guest rooms, where there are no witnesses or
cameras, face unique risks of threatening behavior, including sexual assault and other
crimes. Many instances of sexual assault go unreported to the police. Workers need tools to
protect themselves.
Room attendants are also frequently assigned excessive room cleaning quotas and
unexpected mandatory overtime, which undermines their ability to adequately protect public
health, interferes with their ability to meet family obligations, and can undermine other
employment protections benefitting these employees. Overtime should be voluntary and room
attendants made to clean excessive square footage—more than 3,500 square feet during a
single shift—should be compensated for their extra work.
Item 13-D
08/13/19
115 of 132 Item 13-D
08/13/19
2
Workers also deserve protection against the kinds of mass layoffs that frequently occur when
hotels change ownership and opportunities for training on their rights as workers and best
practices to protect public health and safety.
As we wait for the ordinance to come back before you, we want to make sure that the law that
ultimately goes into effect will be comprehensive. We hope that the law will include the
following provisions:
1) Panic buttons – operational panic buttons housekeepers can use if there is an ongoing
crime or threatening behavior to notify on-site security for assistance and protection against
retaliation
2) Humane workload – fair compensation if workers are required to clean more than 3500
square feet during an 8-hour shift and a prohibition on mandatory overtime
3) Hotel worker retention – a worker retention provision ensures that changes in hotel
ownership or management do not result in worker layoffs but instead requires a period of
transition where workers are kept on
4) Housekeeper training program – training on workers’ legal rights, as well as on key issues
affecting the public, including potential threats or crime including human trafficking, domestic
violence and sexual violence, and risks to public health.
Please stand with workers and pass this common sense legislation that will ensure they are
protected at work, and compensated fairly for the hard work that they do.
Karla Alcala
alcala_karla@yahoo.com
1615 e 117th Place
Los Angeles, California 90059
Item 13-D
08/13/19
116 of 132 Item 13-D
08/13/19
1
Vernice Hankins
From:Santa Monica City Manager's Office
Sent:Monday, August 12, 2019 8:33 AM
To:councilmtgitems
Subject:FW: Santa Monica Hotel Housekeeper Protection Policy
From: maya henderson <tooeclectic@msn.com>
Sent: Friday, August 9, 2019 4:48 PM
To: Santa Monica City Manager's Office <manager.mailbox@SMGOV.NET>; Attorney Mailbox
<Attorney.Mailbox@SMGOV.NET>; Council Mailbox <Council.Mailbox@SMGOV.NET>
Subject: Santa Monica Hotel Housekeeper Protection Policy
Santa Monica,
Dear City Councilmembers, City Manager, and City Attorney:
I am a Santa Monica resident or visitor who cares deeply about the workers who make our
city thrive. As you know, tourism is one of the most important industries in the City of Santa
Monica, as visitors injected approximately $1.93 billion into the Santa Monica economy in
2018 and generated approximately $58 million in transient occupancy tax. Hotel workers are
the backbone of this lucrative industry.
Yet hotel room attendants, who work alone in guest rooms, where there are no witnesses or
cameras, face unique risks of threatening behavior, including sexual assault and other
crimes. Many instances of sexual assault go unreported to the police. Workers need tools to
protect themselves.
Room attendants are also frequently assigned excessive room cleaning quotas and
unexpected mandatory overtime, which undermines their ability to adequately protect public
health, interferes with their ability to meet family obligations, and can undermine other
employment protections benefitting these employees. Overtime should be voluntary and room
attendants made to clean excessive square footage—more than 3,500 square feet during a
single shift—should be compensated for their extra work.
Item 13-D
08/13/19
117 of 132 Item 13-D
08/13/19
2
Workers also deserve protection against the kinds of mass layoffs that frequently occur when
hotels change ownership and opportunities for training on their rights as workers and best
practices to protect public health and safety.
As we wait for the ordinance to come back before you, we want to make sure that the law that
ultimately goes into effect will be comprehensive. We hope that the law will include the
following provisions:
1) Panic buttons – operational panic buttons housekeepers can use if there is an ongoing
crime or threatening behavior to notify on-site security for assistance and protection against
retaliation
2) Humane workload – fair compensation if workers are required to clean more than 3500
square feet during an 8-hour shift and a prohibition on mandatory overtime
3) Hotel worker retention – a worker retention provision ensures that changes in hotel
ownership or management do not result in worker layoffs but instead requires a period of
transition where workers are kept on
4) Housekeeper training program – training on workers’ legal rights, as well as on key issues
affecting the public, including potential threats or crime including human trafficking, domestic
violence and sexual violence, and risks to public health.
Please stand with workers and pass this common sense legislation that will ensure they are
protected at work, and compensated fairly for the hard work that they do.
maya henderson
tooeclectic@msn.com
6621 bianca ave
los angeles , California 91406
Item 13-D
08/13/19
118 of 132 Item 13-D
08/13/19
1
Vernice Hankins
From:Santa Monica City Manager's Office
Sent:Monday, August 12, 2019 8:33 AM
To:councilmtgitems
Subject:FW: Santa Monica Hotel Housekeeper Protection Policy
From: James Cornelison <info@email.actionnetwork.org>
Sent: Friday, August 9, 2019 4:37 PM
To: Santa Monica City Manager's Office <manager.mailbox@SMGOV.NET>; Attorney Mailbox
<Attorney.Mailbox@SMGOV.NET>; Council Mailbox <Council.Mailbox@SMGOV.NET>
Subject: Santa Monica Hotel Housekeeper Protection Policy
Santa Monica,
Dear City Councilmembers, City Manager, and City Attorney:
I am a Santa Monica visitor who cares deeply about the workers who make our city thrive. As
you know, tourism is one of the most important industries in the City of Santa Monica, as
visitors injected approximately $1.93 billion into the Santa Monica economy in 2018 and
generated approximately $58 million in transient occupancy tax. Hotel workers are the
backbone of this lucrative industry.
Yet hotel room attendants, who work alone in guest rooms, where there are no witnesses or
cameras, face unique risks of threatening behavior, including sexual assault and other
crimes. Many instances of sexual assault go unreported to the police. Workers need tools to
protect themselves.
Room attendants are also frequently assigned excessive room cleaning quotas and
unexpected mandatory overtime, which undermines their ability to adequately protect public
health, interferes with their ability to meet family obligations, and can undermine other
employment protections benefitting these employees. Overtime should be voluntary and room
attendants made to clean excessive square footage—more than 3,500 square feet during a
single shift—should be compensated for their extra work.
Item 13-D
08/13/19
119 of 132 Item 13-D
08/13/19
2
Workers also deserve protection against the kinds of mass layoffs that frequently occur when
hotels change ownership and opportunities for training on their rights as workers and best
practices to protect public health and safety.
As we wait for the ordinance to come back before you, we want to make sure that the law that
ultimately goes into effect will be comprehensive. We hope that the law will include the
following provisions:
1) Panic buttons – operational panic buttons housekeepers can use if there is an ongoing
crime or threatening behavior to notify on-site security for assistance and protection against
retaliation
2) Humane workload – fair compensation if workers are required to clean more than 3500
square feet during an 8-hour shift and a prohibition on mandatory overtime
3) Hotel worker retention – a worker retention provision ensures that changes in hotel
ownership or management do not result in worker layoffs but instead requires a period of
transition where workers are kept on
4) Housekeeper training program – training on workers’ legal rights, as well as on key issues
affecting the public, including potential threats or crime including human trafficking, domestic
violence and sexual violence, and risks to public health.
Please stand with workers and pass this common sense legislation that will ensure they are
protected at work, and compensated fairly for the hard work that they do.
James Cornelison
jamescornelisonmusic@gmail.com
333 W Avenue 41
Los Angeles, California 90065
Item 13-D
08/13/19
120 of 132 Item 13-D
08/13/19
1
Vernice Hankins
From:Santa Monica City Manager's Office
Sent:Monday, August 12, 2019 8:33 AM
To:councilmtgitems
Subject:FW: Santa Monica Hotel Housekeeper Protection Policy
From: Rachel Mazer <info@email.actionnetwork.org>
Sent: Friday, August 9, 2019 4:09 PM
To: Santa Monica City Manager's Office <manager.mailbox@SMGOV.NET>; Attorney Mailbox
<Attorney.Mailbox@SMGOV.NET>; Council Mailbox <Council.Mailbox@SMGOV.NET>
Subject: Santa Monica Hotel Housekeeper Protection Policy
Santa Monica,
Dear City Councilmembers, City Manager, and City Attorney:
I am a Santa Monica resident or visitor who cares deeply about the workers who make our
city thrive. As you know, tourism is one of the most important industries in the City of Santa
Monica, as visitors injected approximately $1.93 billion into the Santa Monica economy in
2018 and generated approximately $58 million in transient occupancy tax. Hotel workers are
the backbone of this lucrative industry.
Yet hotel room attendants, who work alone in guest rooms, where there are no witnesses or
cameras, face unique risks of threatening behavior, including sexual assault and other
crimes. Many instances of sexual assault go unreported to the police. Workers need tools to
protect themselves.
Room attendants are also frequently assigned excessive room cleaning quotas and
unexpected mandatory overtime, which undermines their ability to adequately protect public
health, interferes with their ability to meet family obligations, and can undermine other
employment protections benefitting these employees. Overtime should be voluntary and room
attendants made to clean excessive square footage—more than 3,500 square feet during a
single shift—should be compensated for their extra work.
Item 13-D
08/13/19
121 of 132 Item 13-D
08/13/19
2
Workers also deserve protection against the kinds of mass layoffs that frequently occur when
hotels change ownership and opportunities for training on their rights as workers and best
practices to protect public health and safety.
As we wait for the ordinance to come back before you, we want to make sure that the law that
ultimately goes into effect will be comprehensive. We hope that the law will include the
following provisions:
1) Panic buttons – operational panic buttons housekeepers can use if there is an ongoing
crime or threatening behavior to notify on-site security for assistance and protection against
retaliation
2) Humane workload – fair compensation if workers are required to clean more than 3500
square feet during an 8-hour shift and a prohibition on mandatory overtime
3) Hotel worker retention – a worker retention provision ensures that changes in hotel
ownership or management do not result in worker layoffs but instead requires a period of
transition where workers are kept on
4) Housekeeper training program – training on workers’ legal rights, as well as on key issues
affecting the public, including potential threats or crime including human trafficking, domestic
violence and sexual violence, and risks to public health.
Please stand with workers and pass this common sense legislation that will ensure they are
protected at work, and compensated fairly for the hard work that they do.
Rachel Mazer
rach.mazer@gmail.com
333 W. Avenue 41
Los Angeles , California 90065
Item 13-D
08/13/19
122 of 132 Item 13-D
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1
Vernice Hankins
From:Santa Monica City Manager's Office
Sent:Monday, August 12, 2019 8:33 AM
To:councilmtgitems
Subject:FW: Santa Monica Hotel Housekeeper Protection Policy
From: JC Arce <info@email.actionnetwork.org>
Sent: Friday, August 9, 2019 4:08 PM
To: Santa Monica City Manager's Office <manager.mailbox@SMGOV.NET>; Attorney Mailbox
<Attorney.Mailbox@SMGOV.NET>; Council Mailbox <Council.Mailbox@SMGOV.NET>
Subject: Santa Monica Hotel Housekeeper Protection Policy
Santa Monica,
Dear City Councilmembers, City Manager, and City Attorney:
I am a Santa Monica resident or visitor who cares deeply about the workers who make our
city thrive. As you know, tourism is one of the most important industries in the City of Santa
Monica, as visitors injected approximately $1.93 billion into the Santa Monica economy in
2018 and generated approximately $58 million in transient occupancy tax. Hotel workers are
the backbone of this lucrative industry.
Yet hotel room attendants, who work alone in guest rooms, where there are no witnesses or
cameras, face unique risks of threatening behavior, including sexual assault and other
crimes. Many instances of sexual assault go unreported to the police. Workers need tools to
protect themselves.
Room attendants are also frequently assigned excessive room cleaning quotas and
unexpected mandatory overtime, which undermines their ability to adequately protect public
health, interferes with their ability to meet family obligations, and can undermine other
employment protections benefitting these employees. Overtime should be voluntary and room
attendants made to clean excessive square footage—more than 3,500 square feet during a
single shift—should be compensated for their extra work.
Item 13-D
08/13/19
123 of 132 Item 13-D
08/13/19
2
Workers also deserve protection against the kinds of mass layoffs that frequently occur when
hotels change ownership and opportunities for training on their rights as workers and best
practices to protect public health and safety.
As we wait for the ordinance to come back before you, we want to make sure that the law that
ultimately goes into effect will be comprehensive. We hope that the law will include the
following provisions:
1) Panic buttons – operational panic buttons housekeepers can use if there is an ongoing
crime or threatening behavior to notify on-site security for assistance and protection against
retaliation
2) Humane workload – fair compensation if workers are required to clean more than 3500
square feet during an 8-hour shift and a prohibition on mandatory overtime
3) Hotel worker retention – a worker retention provision ensures that changes in hotel
ownership or management do not result in worker layoffs but instead requires a period of
transition where workers are kept on
4) Housekeeper training program – training on workers’ legal rights, as well as on key issues
affecting the public, including potential threats or crime including human trafficking, domestic
violence and sexual violence, and risks to public health.
Please stand with workers and pass this common sense legislation that will ensure they are
protected at work, and compensated fairly for the hard work that they do.
JC Arce
jeancarlosarce@yahoo.com
981 N Madison Ave
Pasadena, California 91104
Item 13-D
08/13/19
124 of 132 Item 13-D
08/13/19
1
Vernice Hankins
From:Santa Monica City Manager's Office
Sent:Monday, August 12, 2019 8:34 AM
To:councilmtgitems
Subject:FW: Santa Monica Hotel Housekeeper Protection Policy
From: Julian Allen <info@email.actionnetwork.org>
Sent: Friday, August 9, 2019 3:57 PM
To: Santa Monica City Manager's Office <manager.mailbox@SMGOV.NET>; Attorney Mailbox
<Attorney.Mailbox@SMGOV.NET>; Council Mailbox <Council.Mailbox@SMGOV.NET>
Subject: Santa Monica Hotel Housekeeper Protection Policy
Santa Monica,
Dear City Councilmembers, City Manager, and City Attorney:
I am a Santa Monica resident or visitor who cares deeply about the workers who make our
city thrive. As you know, tourism is one of the most important industries in the City of Santa
Monica, as visitors injected approximately $1.93 billion into the Santa Monica economy in
2018 and generated approximately $58 million in transient occupancy tax. Hotel workers are
the backbone of this lucrative industry.
Yet hotel room attendants, who work alone in guest rooms, where there are no witnesses or
cameras, face unique risks of threatening behavior, including sexual assault and other
crimes. Many instances of sexual assault go unreported to the police. Workers need tools to
protect themselves.
Room attendants are also frequently assigned excessive room cleaning quotas and
unexpected mandatory overtime, which undermines their ability to adequately protect public
health, interferes with their ability to meet family obligations, and can undermine other
employment protections benefitting these employees. Overtime should be voluntary and room
attendants made to clean excessive square footage—more than 3,500 square feet during a
single shift—should be compensated for their extra work.
Item 13-D
08/13/19
125 of 132 Item 13-D
08/13/19
2
Workers also deserve protection against the kinds of mass layoffs that frequently occur when
hotels change ownership and opportunities for training on their rights as workers and best
practices to protect public health and safety.
As we wait for the ordinance to come back before you, we want to make sure that the law that
ultimately goes into effect will be comprehensive. We hope that the law will include the
following provisions:
1) Panic buttons – operational panic buttons housekeepers can use if there is an ongoing
crime or threatening behavior to notify on-site security for assistance and protection against
retaliation
2) Humane workload – fair compensation if workers are required to clean more than 3500
square feet during an 8-hour shift and a prohibition on mandatory overtime
3) Hotel worker retention – a worker retention provision ensures that changes in hotel
ownership or management do not result in worker layoffs but instead requires a period of
transition where workers are kept on
4) Housekeeper training program – training on workers’ legal rights, as well as on key issues
affecting the public, including potential threats or crime including human trafficking, domestic
violence and sexual violence, and risks to public health.
Please stand with workers and pass this common sense legislation that will ensure they are
protected at work, and compensated fairly for the hard work that they do.
Julian Allen
allenju.ja@gmail.com
931 Isabel
Los Angeles , California 90065
Item 13-D
08/13/19
126 of 132 Item 13-D
08/13/19
1
Vernice Hankins
From:Santa Monica City Manager's Office
Sent:Monday, August 12, 2019 9:45 AM
To:councilmtgitems
Subject:FW: Santa Monica Hotel Housekeeper Protection Policy
From: Eleanor Barrett <info@email.actionnetwork.org>
Sent: Monday, August 12, 2019 9:32 AM
To: Santa Monica City Manager's Office <manager.mailbox@SMGOV.NET>; Attorney Mailbox
<Attorney.Mailbox@SMGOV.NET>; Council Mailbox <Council.Mailbox@SMGOV.NET>
Subject: Santa Monica Hotel Housekeeper Protection Policy
Santa Monica,
Dear City Councilmembers, City Manager, and City Attorney:
I am a Santa Monica resident or visitor who cares deeply about the workers who make our
city thrive. As you know, tourism is one of the most important industries in the City of Santa
Monica, as visitors injected approximately $1.93 billion into the Santa Monica economy in
2018 and generated approximately $58 million in transient occupancy tax. Hotel workers are
the backbone of this lucrative industry.
Yet hotel room attendants, who work alone in guest rooms, where there are no witnesses or
cameras, face unique risks of threatening behavior, including sexual assault and other
crimes. Many instances of sexual assault go unreported to the police. Workers need tools to
protect themselves.
Room attendants are also frequently assigned excessive room cleaning quotas and
unexpected mandatory overtime, which undermines their ability to adequately protect public
health, interferes with their ability to meet family obligations, and can undermine other
employment protections benefitting these employees. Overtime should be voluntary and room
attendants made to clean excessive square footage—more than 3,500 square feet during a
single shift—should be compensated for their extra work.
Item 13-D
08/13/19
127 of 132 Item 13-D
08/13/19
2
Workers also deserve protection against the kinds of mass layoffs that frequently occur when
hotels change ownership and opportunities for training on their rights as workers and best
practices to protect public health and safety.
As we wait for the ordinance to come back before you, we want to make sure that the law that
ultimately goes into effect will be comprehensive. We hope that the law will include the
following provisions:
1) Panic buttons – operational panic buttons housekeepers can use if there is an ongoing
crime or threatening behavior to notify on-site security for assistance and protection against
retaliation
2) Humane workload – fair compensation if workers are required to clean more than 3500
square feet during an 8-hour shift and a prohibition on mandatory overtime
3) Hotel worker retention – a worker retention provision ensures that changes in hotel
ownership or management do not result in worker layoffs but instead requires a period of
transition where workers are kept on
4) Housekeeper training program – training on workers’ legal rights, as well as on key issues
affecting the public, including potential threats or crime including human trafficking, domestic
violence and sexual violence, and risks to public health.
Please stand with workers and pass this common sense legislation that will ensure they are
protected at work, and compensated fairly for the hard work that they do.
Eleanor Barrett
barsister@aol.com
7732 Hampton Ave
West Hollywood, California 90046
Item 13-D
08/13/19
128 of 132 Item 13-D
08/13/19
1
Vernice Hankins
From:Santa Monica City Manager's Office
Sent:Tuesday, August 13, 2019 9:07 AM
To:councilmtgitems
Subject:FW: Santa Monica Hotel Housekeeper Protection Policy
From: Eleanor Barrett <info@email.actionnetwork.org>
Sent: Monday, August 12, 2019 9:32 AM
To: Santa Monica City Manager's Office <manager.mailbox@SMGOV.NET>; Attorney Mailbox
<Attorney.Mailbox@SMGOV.NET>; Council Mailbox <Council.Mailbox@SMGOV.NET>
Subject: Santa Monica Hotel Housekeeper Protection Policy
Santa Monica,
Dear City Councilmembers, City Manager, and City Attorney:
I am a Santa Monica resident or visitor who cares deeply about the workers who make our
city thrive. As you know, tourism is one of the most important industries in the City of Santa
Monica, as visitors injected approximately $1.93 billion into the Santa Monica economy in
2018 and generated approximately $58 million in transient occupancy tax. Hotel workers are
the backbone of this lucrative industry.
Yet hotel room attendants, who work alone in guest rooms, where there are no witnesses or
cameras, face unique risks of threatening behavior, including sexual assault and other
crimes. Many instances of sexual assault go unreported to the police. Workers need tools to
protect themselves.
Room attendants are also frequently assigned excessive room cleaning quotas and
unexpected mandatory overtime, which undermines their ability to adequately protect public
health, interferes with their ability to meet family obligations, and can undermine other
employment protections benefitting these employees. Overtime should be voluntary and room
attendants made to clean excessive square footage—more than 3,500 square feet during a
single shift—should be compensated for their extra work.
Item 13-D
08/13/19
129 of 132 Item 13-D
08/13/19
2
Workers also deserve protection against the kinds of mass layoffs that frequently occur when
hotels change ownership and opportunities for training on their rights as workers and best
practices to protect public health and safety.
As we wait for the ordinance to come back before you, we want to make sure that the law that
ultimately goes into effect will be comprehensive. We hope that the law will include the
following provisions:
1) Panic buttons – operational panic buttons housekeepers can use if there is an ongoing
crime or threatening behavior to notify on-site security for assistance and protection against
retaliation
2) Humane workload – fair compensation if workers are required to clean more than 3500
square feet during an 8-hour shift and a prohibition on mandatory overtime
3) Hotel worker retention – a worker retention provision ensures that changes in hotel
ownership or management do not result in worker layoffs but instead requires a period of
transition where workers are kept on
4) Housekeeper training program – training on workers’ legal rights, as well as on key issues
affecting the public, including potential threats or crime including human trafficking, domestic
violence and sexual violence, and risks to public health.
Please stand with workers and pass this common sense legislation that will ensure they are
protected at work, and compensated fairly for the hard work that they do.
Eleanor Barrett
barsister@aol.com
7732 Hampton Ave
West Hollywood, California 90046
Item 13-D
08/13/19
130 of 132 Item 13-D
08/13/19
1
Vernice Hankins
From:Santa Monica City Manager's Office
Sent:Tuesday, August 13, 2019 11:47 AM
To:councilmtgitems
Subject:FW: Santa Monica Hotel Housekeeper Protection Policy
From: Guillermina Alvarez <info@email.actionnetwork.org>
Sent: Tuesday, August 13, 2019 11:36 AM
To: Santa Monica City Manager's Office <manager.mailbox@SMGOV.NET>; Attorney Mailbox
<Attorney.Mailbox@SMGOV.NET>; Council Mailbox <Council.Mailbox@SMGOV.NET>
Subject: Santa Monica Hotel Housekeeper Protection Policy
Santa Monica,
Dear City Councilmembers, City Manager, and City Attorney:
I visit Santa Monica often and I care deeply about the workers who make our city thrive. As
you know, tourism is one of the most important industries in the City of Santa Monica, as
visitors injected approximately $1.93 billion into the Santa Monica economy in 2018.
Yet hotel room attendants, who work alone in guest rooms, where there are no witnesses or
cameras, face unique risks of threatening behavior, including sexual assault and other
crimes. Many instances of sexual assault go unreported to the police. Workers need tools to
protect themselves.
Room attendants are also frequently assigned excessive room cleaning quotas and
unexpected mandatory overtime, which undermines their ability to adequately protect public
health, interferes with their ability to meet family obligations, and can undermine other
employment protections benefitting these employees. Overtime should be voluntary and room
attendants made to clean excessive square footage—more than 3,500 square feet during a
single shift—should be compensated for their extra work.
Workers also deserve protection against the kinds of mass layoffs that frequently occur when
hotels change ownership and opportunities for training on their rights as workers and best
practices to protect public health and safety.
Item 13-D
08/13/19
131 of 132 Item 13-D
08/13/19
2
As we wait for the ordinance to come back before you, we want to make sure that the law that
ultimately goes into effect will be comprehensive. We hope that the law will include the
following provisions:
1) Panic buttons – operational panic buttons housekeepers can use if there is an ongoing
crime or threatening behavior to notify on-site security for assistance and protection against
retaliation
2) Humane workload – fair compensation if workers are required to clean more than 3500
square feet during an 8-hour shift and a prohibition on mandatory overtime
3) Hotel worker retention – a worker retention provision ensures that changes in hotel
ownership or management do not result in worker layoffs but instead requires a period of
transition where workers are kept on
4) Housekeeper training program – training on workers’ legal rights, as well as on key issues
affecting the public, including potential threats or crime including human trafficking, domestic
violence and sexual violence, and risks to public health.
Please stand with workers and pass this common sense legislation that will ensure they are
protected at work, and compensated fairly for the hard work that they do.
Guillermina Alvarez
guillalvar@yahoo.com
6040 Manzanar Avenue
Pico Rivera , California 90660
Item 13-D
08/13/19
132 of 132 Item 13-D
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1
August 13, 2019
Honorable Mayor and Councilmembers
City of Santa Monica
1685 Main St.
Santa Monica, CA 90401
Re: Item No. 13D, Request of Councilmember McKeown that Council direct staff
to add to the previously specified scope of the hotel worker protection
package coming to Council on August 27th a worker retention policy,
preparing an ordinance for possible Council adoption on the 27th.
Dear Mayor Davis and Honorable City Councilmembers:
UNITE HERE Local 11 strongly supports the enactment of a worker retention provision for hotel
workers.
As a major travel destination, the City relies significantly on hotel employees to ensure a safe,
clean, and enjoyable experience for the millions of visitors who come to the City and spend
money each year. As such, the City has an interest in ensuring that hotels employ workers who
are skilled, knowledgeable, and experienced. Additionally, as the hotel sector is a major source
of employment, the City has an interest in preventing unnecessary disruption to the labor market.
Changes in corporate ownership or management, which occur frequently in the hotel industry,
can undermine these interests by triggering mass layoffs of hotel workers.
When corporate ownership or management of a hotel changes, the new operator may close the
hotel for renovations and reopen with a new workforce, displacing hundreds of employees. Mass
layoffs both remove experienced workers from the hotel workforce and place demands on social
services provided by the City and other governments. In order to avoid or mitigate such
disruption, a worker retention provision would require a transitional employee retention period
upon change of ownership, control, or operation of a hotel or any in-house component
thereof. The hotel sector, which benefits from the significant investments the City makes to
maintain and improve Santa Monica’s status as a destination for leisure and business travelers, is
well positioned to implement these requirements.
The law should incorporate protections at least as strong as those of the Providence, RI
Hospitality Business Protection and Worker Retention Ordinance, Providence Municipal Code §
2-18.5, and the Los Angeles Hotel Worker Retention Ordinance, L.A.M.C. § 183.00 et seq. This
includes provisions that protect workers from layoffs when any in-house component of a hotel is
subcontracted.
We believe it is important that the worker retention element be enacted along with the other
provisions workers have called for because the various elements of the comprehensive policy are
complementary and mutually reinforcing. Most notably, the resources invested in providing
effective training for workers will be wasted if workers lose their jobs and the workforce is
replaced upon a change in hotel ownership or operator, or when an in-house component of a
2
hotel is subcontracted.
Thank you for your time and consideration.
Sincerely,
Danielle Wilson
Research Analyst
UNITE HERE Local 11