SR 05-28-2019 3E
City Council
Report
City Council Meeting: May 28, 2019
Agenda Item: 3.E
1 of 3
To: Mayor and City Council
From: David Martin, Director, Parking Operations (PCD)
Subject: Extension of Conduent Contract for parking citation processing, parking
permit fulfillment, and payment processing services
Recommended Action
Staff recommends that the City Council authorize the City Manager to negotiate and
execute a sixth modification to agreement #9210 (CCS) in an estimated amount of
$1,438,750 with Conduent State & Local Solutions, Inc., a New Jersey-based company,
to extend the agreement for up to one year for the integrated parking permit and citation
management services for the Planning and Community Development Department. This
will result in a ten year amended agreement with a new total estimated amount of
$16,000,000, with future year funding contingent on Council budget approval.
Summary
The City currently contracts with Conduent State & Local Solutions, Inc. (“Conduent”)
for parking citation processing, residential and parking permit fulfillment services, and
payment processing services for parking citations in compliance with Assembly Bill 503
(“AB-503”). Staff recommends a sixth modification to extend the agreement for up to
one year, for a new estimated amount of $16.0 million. A modification to the agreement
would ensure the continuation of integrated parking management and revenue
collection systems, including parking citation issuance, parking permit fulfillment, fee
assessment, revenue collection, customer support and software solutions while staff
works to complete a formal Request for Proposal (“RFP”) process and recommend a
new award to City Council in Fiscal Year 2019-20 (“FY 2019-20”).
Discussion
Conduent has provided ongoing parking permit fulfillment and citation payment
solutions services to the City since July 2010. The City issues about 0.3 million parking
citations annually that generate about $14.4 million in annual revenues, as well as over
0.07 million annual residential and recreational parking permits that generate about $1.9
2 of 3
million in annual revenues. In anticipation of the expiration of the existing agreement
#9210 CCS, staff issued an RFP #199 in October 2018 for an integrated parking
management system for parking permit and citation processing. Three vendors
responded to the RFP. Based on the original timeline set in the RFP, staff planned to
recommend award to Council before June 2019. However, due to unanticipated
departures of multiple key staff members within the Planning and Community
Development Department, including the Parking Operations Division manager as well
as the RFP project manager, staff believed that it was prudent to extend the existing
agreement for up to one year to allow the new Parking Operations Division manager the
ability to be involved in the overall selection process. This extension for up to one-year
would allow for continued services and avoid service disruption while staff completes
the RFP process and recommends award to City Council in FY 2019-20. In the event a
new service provider is selected, staff would need up to one year to complete the
historical data migration to the new software system. The proposed extension would
maintain the City standard agreement language that allows for agreement termination at
the City’s convenience, ensuring a smooth transition into the new agreement. Staff will
return to Council with a recommendation to award and request for authority to enter into
a new agreement in FY 2019-20.
Past Council Actions
Meeting Date Description
05/11/10 (attachment A) Original Award of Parking Permit and Citation Services
Agreement
05/09/17(attachment B) Fourth Modification of Parking Permit and Citation Services
Agreement
05/08/18 (attachment C) Fifth Modification of Parking Permit and Citation Services
Agreement
Financial Impacts and Budget Actions
Staff seeks authority to extend agreement #9210 on a monthly basis up to one year and
increase the amount of agreement #9210 CCS with Conduent for parking permit fulfillment and
citation payment services.
Agreement Modification Request
3 of 3
Agreement #
Current
Authorized
Amount
Modified Request
Estimated
Amount
FY 2019-20 PCD
Budget
Total Revised
Estimated
Agreement
Amount
9210 CCS $ 14,561,250 $1,438,750
01700008.550010
Contractual Services $16,000,000
Funds in the amount of $1,438,750 are included in the FY 2019-20 Proposed Budget. Future
year funding is contingent on Council budget approval.
Prepared By: Michael Towler, Principal Administrative Analyst
Approved
Forwarded to Council
Attachments:
A. 05-11-2010 staff report
B. 05-09-2017 staff report
C. 05-08-2018 staff report
D. Conduent - OAKS Form
5/16/2019 Integrated Parking Management System - City of Santa Monica
https://www.smgov.net/departments/council/agendas/2010/20100511/s2010051101-D.htm 1/3
City Council Report
City Council Meeting: May 11, 2010
Agenda Item: 1-D
To: Mayor and City Council
From: Carol Swindell, Director of Finance
Subject: Award of Parking Services Agreement
Recommended Action
Staff recommends that the City Council authorize the City Manager to negotiate and execute a five-
year agreement with Affiliated Computer Systems, Inc., a Xerox Company (ACS) for an integrated
parking management system in an estimated amount of $1,400,000 per year.
Executive Summary
The City annually issues in excess of 300,000 parking citations, generating over $16 million, as well
as over $850,000 in parking permits. Since 2003, ACS has processed the City’s citations and internal
staff has processed annual parking permits. The City’s handheld citation devices are out of date and
the City does not utilize current technology such as license plate readers for parking enforcement
activities. The development of an integrated parking system is consistent with the Walker Parking
Study recommendations and will provide for greater efficiency and effectiveness in managing the
parking program. After a joint competitive process with the cities of Beverly Hills and West Hollywood,
staff recommends that a five-year agreement be authorized with ACS to provide an integrated parking
solution. The amount of the contract is directly dependent on the number of citations issued and is
expected to average $1,400,000 per year based on historical averages of the number of citations
issued.
Background
In 2003, the cities of Santa Monica, West Hollywood and Beverly Hills issued a Request for Proposals
for parking citation processing and Affiliated Computer Systems was selected as the best bidder for a
five year contract. On April 22, 2008, Council approved a two-year extension so that the Westside
cities could complete a study to determine whether to keep contracting out the citation processing
service or to bring it in house. Beverly Hills and West Hollywood have decided to continue to contract
out the services. These two cities joined with Santa Monica in issuing a Request for Proposals for
citation processing services, including handheld enforcement devices, license plate readers, permit
systems and other optional components for an integrated parking management system. Santa Monica
will still complete the in-house vs. outsourcing analysis as part of a division-wide organizational study
currently underway and is expected to be completed in mid-summer. As such, this contract will include
the City’s standard termination language to allow flexibility for bringing the function in-house if
warranted. The annual amount of the ACS contract is estimated at $1,400,000.
5/16/2019 Integrated Parking Management System - City of Santa Monica
https://www.smgov.net/departments/council/agendas/2010/20100511/s2010051101-D.htm 2/3
Discussion
On February 23, 2010, Council approved the Walker Parking Study Implementation Plan. As part of
that plan, Council endorsed the review of Parking Operations staffing, policies and procedures. As
part of the review and with input from other affected departments, staff identified the desire to develop
an integrated parking system to improve the efficiency and effectiveness of managing the City’s
parking resources. Concurrently, Parking Operations and Police staff have been working with the
cities of Beverly Hills and West Hollywood to improve and coordinate parking issues that affect all
Westside cities. All three cities desire the implementation of integrated parking systems including
permit management, citation processing, handheld devices and license plate readers. The city’s
current contract for citation processing services expires on June 30, 2010.
Contractor Selection
The three Westside cities jointly issued a Request for Proposals for citation processing, handheld
devices, license plate readers and permit processing systems, which was broadly published by all
three cities. Four proposals were received to deliver all requested services and one proposal was
received for only handheld citation devices. A committee of representatives from all three cities,
including Santa Monica Finance and Police Departments, reviewed the proposals and unanimously
recommend ACS as the best bidder based on price, range of products and services offered, ability to
address the cities’ issues and commitment to implement an integrated parking solution.
Customer Service
Over the course of the previous contract, Council has expressed concerns about the customer service
received from ACS, which resulted in the request to conduct an analysis to determine if this service
should be brought in-house. Over the past eight months, both the City and ACS have taken steps to
improve customer service, including the assignment of one contract manager at the City, a review of
ACS customer service standards, reassignment of ACS staff responsible for customer service
management, reinstatement of regular meetings between the City and ACS, and a commitment to
continue to improve customer service.
ACS has added new management resources to include a Director of Operations to oversee customer
service standards and a dedicated program analyst position. Additionally the new contract will feature
system technology enhancements to increase customer service and the City’s ability to monitor and
audit the customer service experience. These enhancements include digital imaging of all customer
correspondence, direct access to digital audio recordings of all customer service phone calls, a
customer service web portal that provides a secure method for customers to manage their accounts
via the web, and improved reporting capabilities via Business Objects report tool to track and monitor
customer service interaction and follow-up. The new contract will include the development of Business
Process Rules (BPR), reports and other mechanisms to ensure a consistent level of customer service.
5/16/2019 Integrated Parking Management System - City of Santa Monica
https://www.smgov.net/departments/council/agendas/2010/20100511/s2010051101-D.htm 3/3
The new contract also includes monetary penalties for failure to adhere to the BPRs or standards. The
City is also currently conducting an organizational review of the Business & Revenue Operations
Division which includes a review of the citation processing service and whether it should be brought
in-house or continue to be contracted. This analysis is expected to be completed in early summer. The
contract includes termination language, should the analysis show that some or all of these services
should be brought in-house.
Financial Impacts & Budget Actions
The amount of the contract is dependent on the number of citations issued and is expected to average
$1,400,000 per year for the five year period plus costs of handheld devices, license plate readers and
the residential preferential parking annual renewal processing. Funds are requested at account
01225.544870 in Proposed Budget FY1011 and budget authority for subsequent years will be included
in each annual proposed budget submitted for council approval.
Prepared by: Donald Patterson, Business & Revenue Operations Manager
Approved: Forwarded to Council:
Carol Swindell
Director of Finance
Rod Gould
City Manager
City Council
Report
City Council Meeting: May 9, 2017
Ag enda Item: 3.C
1 of 7
To: Mayor and City Council
From: David Martin, Director, Parking Operations (PCD)
Gigi Decavalles-Hughes, Director, Finance Department
Subject: Fourth Modification to Agreement 9210 (CCS) for Parking Citation
Processing, Parking Permit Fulfillment, and Payment Processing Services
Recommended Action
Staff recommends that the City Council:
1. Assign agreement #9210 (CCS) from Xerox State & Local Solutions, Inc. to
Conduent State & Local Solutions, Inc.
2. Authorize the City Manager to negotiate and execu te a fourth modification to
agreement #9210 (CCS) in the estimated amount of $1.9 million (includes 10%
contingency) with Conduent State & Local Solutions, Inc., a New-Jersey-based
company, for parking citation processing, parking permit fulfillment, and p ayment
processing services. This will result in a nine-year amended agreement with an
estimated agreement amount of $14.5 million, with future year funding contingent
on Council budget approval.
Executive Summary
The City currently contracts with Xerox State & Local Solutions, Inc. (Xerox) for parking
citation processing, parking permit fulfillment, and payment processing services based
on the recommendations in the 2009 Walker Parking Study for an integrated parking
management system to improve the efficiency and effectiveness of managing the City’s
parking resources. In February 2017 Xerox State & Local Solutions, Inc. formally
changed its name to Conduent State & Local Solutions, Inc. (Conduent), requiring
assignment of the agreement from Xerox to Condu ent. The current contract expires on
June 30, 2017 with a two-year renewal option remaining. Staff recommends a fourth
modification to agreement #9210 (CCS) to assign the agreement to Conduent; extend
the current term to June 30, 2018 only, leaving one rem aining one-year renewal option;
and modify the agreement to include additional conditions that conform to the City
standards for contractual services. The proposed fourth modification will result in an
estimated increase of $1.9 million (includes 10% contingency) in the contracted amount
for a total estimated agreement amount of $14.5 million.
Background
2 of 7
On November 23, 2009, the three Westside cities of Santa Monica, West Hollywood,
and Beverly Hills jointly issued a Request for Proposals (RFP) for citat ion processing,
handheld devices, license plate readers, and permit processing systems. The objectives
stated in the RFP conform to the recommendations in the 2009 Walker Parking Study
for an integrated parking management solution. The intended benefit of a joint RFP was
economies of scale and working collaboratively as one entity in terms of service and
performance standards, but each of the three Westside cities would award its own
contract with the selected vendor. Four proposals were received and Xerox (then ACS
State & Local Solutions, Inc.) was unanimously selected as the best bidder based on
price, range of products and services offered, ability to address the Westside cities’
issues, and commitment to implement an integrated parking solution.
On May 11, 2010, Council authorized the City Manager to negotiate and execute
agreement # 9210 (CCS) with ACS State & Local Solutions, Inc. in the estimated
average amount of $1,400,000 per year for a period of five years, with two additional
two-year renewal options, to provide parking citation processing, parking permit
fulfillment, and payment processing services. The parking permit fulfillment portion of
the agreement would be implemented in four phases as Xerox had to build new
software solutions to provide the services. In April 2012 agreement #9210 (CCS) was
assigned to Xerox following the name change as a result of ACS State & Local
Solutions, Inc. being acquired by Xerox.
There have been three modifications to agreement #92 10 (CCS) through administrative
procedures as these modifications did not alter the terms or contract amount. On July
10, 2012, the City issued a first modification to accommodate new functionality and
clarify services to be provided by Xerox, including allowing Xerox to also accept
American Express payments in addition to VISA and MasterCard and allowing the City
to purchase permit stock from Xerox per the City’s specifications. On February 13,
2013, the City issued a second modification to accommodate reimbursement to Xerox
for postage and mailing costs related to the services provided. On June 23, 2015, the
City issued a third modification to exercise the first renewal option and extend the term
to June 30, 2017, clarify the additional services to be performed by Xerox per the
3 of 7
original agreement, and revise the pricing schedule.
Discussion
The City has had an agreement with Xerox since July 2010 for parking citation
processing, parking permit fulfillment, and payment processing services. Agreement
#9210 (CCS) with Xerox expires on June 30, 2017 with one remaining two-year renewal
option.
Xerox assists the City with the administrative processes of the parking citations the City
issues. Xerox processes the citations by uploading the citations to its citation and permit
management system daily; accepting citation payments in person, by mail or online;
responding to phone inquiries; and mailing legal and payment notices to the vehicles’
registered owners. The California vehicle code entitles registered owners to certain
appeal processes after a citation is issued. These appeal procedures consist of an initial
review and/or an administrative hearing. Xerox is tasked with the intake of these
appeals, assigning them to the appropriate departments for response, managing the
administrative hearing schedules, and notifying the register owners of the appeal
decisions. In addition, Xerox is tasked with the collection of unpaid citations. Xerox, on
behalf of the City, notifies the California Department of Motor Vehicles (DMV) and/or
Franchise Tax Board (FTB) of any unpaid citations, tracks the remittances intercepted
by these agencies, and applies them to the appropriate citations accordingly.
In 2016 the City issued over 280,000 parking citations. Approximately 18,500 of these
citations resulted in the customers requesting an initial review for the validity of the
citation, and 1,800 of the customers found to be liable proceeded to request an
administrative hearing from the City’s hearing officer for an independent review. As a
result, Xerox responded to over 40,000 phone inquiries, and mailed 13,000 unpaid
notices to DMV and 1,000 notices to FTB respectively.
For parking permit processing, Xerox is responsible for processing over 50,000 parking
permit renewals every year for the preferential parking program. There are four renewal
cycles every calendar year with a total of over 20,000 customer accounts. Xerox works
4 of 7
closely with staff to send out renewal notices to existing account holders and process
the renewals accordingly. Customers can renew their permits online or by mail. Xerox
houses and maintains the permit stock on the City’s behalf.
Finally, Xerox provides payment processing services related to parking citation
processing and parking permit fulfillment including lockbox services, which hel ps
simplify collection and processing of receivable payments.
Assignment of Agreement
On January 29, 2016, Xerox announced its plan to separate into two independent,
publicly traded Fortune 500 companies: a document technology company known as
Xerox Corporation and a business process outsourcing company known as Conduent
Incorporated. The separation concluded and, as of January 1, 2017, the business
process services provided by Xerox Corporation is now conducted under the new name
Conduent, Inc. As of February 16, 2017, Xerox State & Local Solutions, Inc., an indirect
but wholly owned subsidiary of Conduent, Inc. changed its name to Conduent State &
Local Solutions, Inc. to align itself more clearly with the Conduent brand. The name
change does not affect the contract between Conduent and its customers and business
partners as Conduent State & Local Solutions, Inc. remains the same legal entity with
the same employer identification number (EIN) after the name change.
Contract Extension
Staff explored the possibility of issuing a new RFP to obtain a new service provider for
the range of services currently provided by Xerox. This exploration was also intended to
identify available new technologies relating to citation/permit issuance and management
since the contract was executed. While new and improved technologies exist, there are
few companies that are able to provide the full range of services desired by the City.
Staff recommends extending the agreement with Xerox to minimize any service
interruptions while continuing to allow staff to explore other possibilities for the best
integrated parking solution.
Contract Modifications
5 of 7
The amount of the agreement is dependent on the number of citations and parking
permits issued. The original agreement was approved at an estimated amount of
$1,400,000 per year, or $12.6 million for the duration of the agreement if all renewal
options were exercised. The City has spent close to $9.4 million since the inception of
the agreement through FY 2015-16, and is projected to spend an estimated additional
amount of $4.6 million between FY 2016-17 and FY 2018-19 on all contracted services,
bringing the estimated total to $14 million for the duration of the agreement. Staff
recommends a fourth modification in the estimated amount of $1.9 million (includes
10% contingency), with an estimated agreement amount of $14.5 million, with future
year funding contingent on Council budget approval.
Staff also recommends a fourth modification of the agreement to include some
provisions that are now City standards for contractual services such as terminating an
agreement at the City’s convenience.
While Xerox has primarily met its contractual obligations, there have been a few
performance issues since contract inception. During the same time period, the Parking
Operations Division experienced several staff turnovers, which created continuity issues
and made contract oversight more challenging. In 2016 staff met with Xerox
management on multiple occasions to address the performance issues. Xerox’s
contract performance has greatly improved and staff is working closely with the Xerox
team to continue to improve and ensure a seamless contracting relationship.
To more effectively manage this agreement, staff recommends the following conditions
in the fourth modification:
Extend the term to June 30, 2018 and provide one remaining one -year renewal
option. The total contract term remains at nine years. Following the last option
period, staff will issue a new RFP for citation and permit processing services.
Include an option for the City to terminate the agreement for convenience.
Include an option to allow the City to terminate the agreement in parts or in
whole.
6 of 7
Revise the performance standards for parking permit fulfillment to include a
penalty provision so it is consistent for all contracted services.
Vendor Selection
On November 23, 2009, the three Westside cities of Santa Monica, West Hollywood,
and Beverly Hills jointly issued a RFP for citation processing, handheld devices, license
plate readers, and permit processing systems. The RFP was broadly publicized by all
three cities. Four proposals were received to deliver all requested services; one
proposal was received for only handheld citation devices. A selection committee of
representatives from all three cities reviewed the proposals and unanimously selected
Xerox (then ACS State & Local Solutions, Inc.) as the best bidder based on price, range
of products and services offered, ability to address the Westside cities’ issues, and
commitment to implement an integrated parking solution.
Financial Impacts and Budget Actions
The agreement modification to be awarded to Conduent State & Local Solutions, Inc. is
$1.9 million, for an amended estimated agreement amount of $14.5 million. Funds are
available in the FY 2017-19 proposed budget in the Finance and Planning & Community
Development departments. The agreement will be charged to 012241.555010 for
parking citation costs and 01417.555010 for parking permit fulfillment costs. Future year
funding is contingent on Council budget approval.
Prepared By: Caline Evans, Administrative Analyst
Approved
Forwarded to Council
7 of 7
Attachments:
A. Oaks - Xerox State & Local Solutions
B. May 11, 2010 Staff Report
C. Oaks - Conduent State & Local Solutions 2017
City Council
Report
City Council Meeting: May 8, 2018
Agenda Item: 3.J
1 of 4
To: Mayor and City Council
From: Gigi Decavalles-Hughes, Director, Finance Department, Revenue
Subject: Fifth Modification to Agreement 9210 (CCS) with Conduent State & Local
Solutions, Inc. to add the Installment Payment Plans Software Module to
Process Payment Plans for Parking Citations
Recommended Action
Staff recommends that the City Council authorize the City Manager to negotiate and
execute a fifth modification to agreement #9210 (CCS) in an estimated amount of
$61,250 with Conduent State & Local Solutions, Inc., a New Jersey-based company, to
add the Installment Payment Plans software module to process payment plans for
parking citations in compliance with Assembly Bill 503. The nine -year term of the
contract will remain unchanged. This will result in a nine-year amended agreement with
a new estimated total amount of $14,561,250, with future year funding contingent on
Council budget approval.
Executive Summary
The City currently contracts with Conduent State & Local Solutions, Inc. (Conduent) for
parking citation processing, parking permit fulfillment, and payment processing services.
On October 13, 2017, the State of California approved Assembly Bill No. 503 (AB 503),
which mandates that cities provide payment plans for any unpaid parking citations for
qualified indigent individuals who request it. Staff recommends a fifth modification to
agreement #9210 with Conduent to add the Installment Payment Plans (IPP) software
module to process payment plans in compliance with AB 503. The amended cont ract
would be for an estimated additional amount of $61,250 for the remainder of the
contract, for an estimated amended total of $14,561,250. The nine -year term of the
contract would remain unchanged.
Background
On November 23, 2009, the three Westside cities of Santa Monica, West Hollywood,
and Beverly Hills jointly issued a RFP for citation processing, handheld devices, license
2 of 4
plate readers, and permit processing systems. A selection committee of
representatives from all three cities reviewed the proposals and unanimously selected
Xerox (then ACS State & Local Solutions, Inc.) as the best bidder based on price, range
of products and services offered, ability to address the Westside cities’ issues, and
commitment to implement an integrated parking solut ion.
On May 11, 2010 (Attachment A), Council authorized the City Manager to negotiate and
execute agreement #9210 (CCS) with ACS State & Local Solutions, Inc . in an estimated
amount of $1,400,000 per year for a period of five years, with two additional t wo-year
renewal options, to provide parking citation processing, parking permit fulfillment, and
payment processing services. In April 2012 agreement #9210 (CCS) was assigned to
Xerox following the name change as a result of ACS State & Local Solutions, I nc. being
acquired by Xerox. Xerox later separated its parking operations under Conduent. The
City’s agreement to maintain the software is now with Conduent.
The most recent contract modification was approved by Council on May 9, 2017
(Attachment B) to increase the contract amount by an estimated $1.9 million (including
a 10% contingency) and extend the contract term to June 30, 2018, with one remaining
one-year renewal option. This modification resulted in a nine-year amended agreement
with an estimated agreement amount of $14.5 million, with future year funding
contingent on Council budget approval. As stipulated in the fourth modification, the City
is currently in the process of extending the contract for an additional one -year term
through June 30, 2019.
Discussion
On October 13, 2017, the State of California approved AB 503 which mandates that
cities offer payment plans for unpaid parking citation(s) to all qualified indigent
individuals who request it. The City has not offered payment plans for parking citations
in the past, and the current contract with the company providing parking citation
processing services (Conduent) does not include an IPP software module or pricing
information. The implementation deadline for AB 503 is July 1, 2018. To aid in this
implementation, staff recommends acquiring Conduent’s IPP software module.
3 of 4
In concert with AB 503 implementation, staff also recommends offering payment plans
for parking citations to all people issued citations. This option has been requested
many times in the past and would enhance customer service levels by offering a new
payment option and reducing the number of Department of Motor Vehicles registration
holds on cited vehicles. In addition, this service could potentially reduce the City’s
parking citation collections costs as it could lead to fewer delinquent citations.
Staff estimates the cost to provide these services will be approximately $61,250.
Staff examined whether to only offer payment plans to indigent people as required by
AB 503 or to offer the option to all citation recipients. Staff recommends offering the
option to everyone because it provides operational efficiency and reduces the average
cost per payment plan. Since the cost of the service would be an estimated amount o f
$61,250 regardless of the number of participants, offering this option to the general
public would lower the average cost per payment plan and enhance the level of
customer service.
Financial Impacts and Budget Actions
Since the City has not offered payment plans to the public in the past, no historical data
is available. The contract modification to be awarded to Conduent State & Local
Solutions, Inc. is for an estimated agreement amount of $61,250. Funds for the one -
time payment are available in the FY 2017-18 budget in the Finance Department
account number S010130.589000 (expenditure control savings) for the initial setup
costs and account number 012241.555010 (Contractual Services) for ongoing costs
(mailing expenses). Future year funding is contingent on Council budget approval.
4 of 4
Prepared By: David Carr, Assistant City Treasurer
Approved
Forwarded to Council
Attachments:
A. May 11, 2010 Staff Report (Weblink)
B. May 9, 2017 Staff Report (Weblink)
C. 2018 Conduent Oaks Initiative Form
CITY OF SANTA MONICA
OAKS INITI ATIVE NOTICE
NOTICE TO APPLICANTS, BIDDERS, PROPOSERS
AND OTHERS SEEKING DISCRETIONARY PERMITS, CONTRACTS,
OR OTHER BENEFITS FROM THE CITY OF SANTA MONICA
Santa Monica’s voters adopted a City Charter amendment commonly known as
the Oaks Initiative. The Oaks Initiative requires the City to provide this notice and
information about the Initiative’s requirements. You may obtain a full copy of the Initiative’s
text from the City Clerk.
This information is required by City Charter Article XXII—Taxpayer Protection. It
prohibits a public off icial from receiving, and a person or entity from conferring, specified
personal benef its or campaign advantages from a person or entity after the official votes,
or otherwise takes official action, to award a “public benefit” to that person or entity. The
prohibition applies within and outside of the geographical boundaries of Santa Monica.
All persons or entities applying or receiving public benefits from the City of Santa
Monica shall provide the names of trustees, directors, partners, and officers, and names
of persons with more than a 10% equity, participation or revenue interest. An exception
exists f or persons serving in those capacities as volunteers, without compensation, for
organizations exempt from income taxes under Section 501(c)(3), (4), or (6), of the
Internal Revenue Code. However, this exception does not apply if the organization is a
political committee or controls political committees. Examples of a “public benefit” include
public contracts to provide goods or services worth more than $25,000 or a land use
approval worth more than $25,000 over a 12-month period.
In order to facilitate compliance with the requirements of the Oaks Initiative, the City
compiles and maintains certain information. That information includes the name of any
person or persons who is seeking a “public benefit.” If the “public benefit” is sought by an
entity, rather than an individual person, the information includes the name of every person
who is: (a) trustee, (b) director, (c) partner, (d) officer, or has (e) more than a ten percent
interest in the entity. Therefore, if you are seeking a “public benefit” covered by the Oaks
Initiative, you must supply that information on the Oaks Initiative Disclosure Form. This
inf ormation must be updated and supplied every 12 months.
CITY OF SANTA MONICA
OAKS INITIATIVE DISCLOSURE FORM
In order to facilitate compliance with the requirements of the Oaks Initiative, the City
compiles and maintains certain information. That information includes the name of any
person or persons who is seeking a “public benefit.” If the “public benefit” is sought by
an entity, rather than an individual person, the information includes the name of every
person who is: (a) trustee, (b) director, (c) partner, (d) officer, or has (e) more than a ten
percent interest in the entity.
Public benefits include:
1. Personal services contracts in excess of $25,000 over any 12-month period;
2. Sale of material, equipment or supplies to the City in excess of $25,000 over a 12-
month period;
3. Purchase, sale or lease of real property to or from the City in excess of $25,000
over a 12- month period;
4. Non-competitive franchise awards with gross revenue of $50,000 or more in any
12-month period;
5. Land use variance, special use permit, or other exception to an established land
use plan, where the decision has a value in excess of $25,000;
6. Tax “abatement, exception, or benefit” of a value in excess of $5,000 in any 12-
month period; or
7. Payment of “cash or specie” of a net value to the recipient of $10,000 in any 12-
month period.
Name(s) of persons or entities receiving public benefit:
Name(s) of trustees, directors, partners, and officers:
Name(s) of persons with more than a 10% equity, participation, or revenue interest:
Prepared by: ____________________________Title: __________________________
Signature: ______________________________________ Date: ________________
Email: ____________________________________ Phone: ____________________
FOR CITY USE ONLY:
Bid/PO/Contract # ____________________________ Permit # ___________________________
Officers and Directors of
Conduent State Local Solutions, Inc.
Name Title
Troy R. Anderson Vice President ‐ Controller
James Barkman Vice President ‐ Finance
Nicholas Bevilacqua Assistant Secretary
Scott Cade Vice President
Lawrence Callahan Vice President ‐ Real Estate
Mark Cantelli Vice President
Karen Caruso Vice President
Michael Cerone Vice President
Kevin Ciaglo Assistant Secretary
Joseph Cinquemani Vice President
Allan Cohen Vice President ‐ Accounting
Marcus Collier President
Holly Cooper Vice President
Jeffrey Friedel Vice President ‐ HR
Carrie Glidden Assistant Secretary
Rahul Gupta Vice President ‐ Information Technology
James Haddow Assistant Secretary
Sonia A. Hollies Vice President ‐ Tax
John Iacono Vice President ‐ Procurement
Michael Langenohl Executive Vice President
David Lemoine Vice President
Donna Migoni Vice President
Kimberly Monroe Assistant Secretary
Christopher Scott Morrow Assistant Secretary
Vishnu Nanan Vice President
J. Michael Peffer Director
J. Michael Peffer Secretary, Vice President
Mark Perrigo Vice President ‐ Finance
Brett Peze Vice President
David Pierson Vice President ‐ Real Estate
John Polk Vice President
Richard J. Russin Senior Vice President, Assistant Secretary
John ("Mick") Michael Slattery Executive Vice President
Ivan Squire Vice President
Robert Starr Treasurer, Vice President
Brian Walsh Director
Brian Walsh Chief Financial Officer
Brian Walsh Senior Vice President
Paul R. Webber IV Assistant Secretary
David Wright Vice President
REFERENCE:
Modified Contract No. 9210
(CCS)