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SR 03-26-2019 3D City Council Report City Council Meeting: March 26, 2019 Agenda Item: 3.D 1 of 4 To: Mayor and City Council From: Katie Lichtig, Assistant City Manager, City Manager's Office Subject: Award of Communications and Outreach Contracts Recommended Action Staff recommends that the City Council: 1. Award RFP# 122917 to fourteen California-based companies and one Florida-based company to provide as-needed communications and outreach services available to all City of Santa Monica departments for assistance on a variety of programs and services; 2. Authorize the City Manager to negotiate and execute an agreement with each company, in an amount not to exceed $174,000 for two years, with three additional one - year renewal option(s), on the same terms and conditions for a total amount not to exceed $174,000 each over a 5-year period, with future year funding contingent on Council budget approval. Summary Increasing public outreach helps ensure the community knows about and can participate in City programming, services, and policy decision -making. In an effort to streamline City outreach efforts and make resources available more broadly to all City programs, staff recommends establishing 15 city-wide contracts with companies consisting of creative agencies or individuals. These agreements can be leveraged by all city departments to help make delivering information more timely, integrated and efficient, ensuring more of the public know about city information, more consistently and easily. Discussion Departments and divisions throughout the City currently use outside communications and outreach companies for a variety of services on initiatives, projects and services. These companies are already used because they provide knowledge, experience, or skills that exceed staff capacities to successfully execute the City’s work. These companies assist in areas of strategy, creative development and engagement efforts. 2 of 4 Historically, each work group would acquire these services independently, resulting in significant staff time devoted to procuring and orienting various companies to the City. Creating a pool of on-call resources available to all departments will make the delivery of information more efficient by making pre-qualified companies familiar with existing City campaigns and branding available citywide . The selected companies will provide a wide variety of services including strategy development, community outreach, development and implementation of integrated communications plans, and specific communications support services including project management, production and outreach services and specific expertise like writing/editing, videography, photography, and graphic design to produce a wide range of digital and print communications related deliverables. The range of companies provides variety to meet the specific outreach needs for each department. Departments, and in some cases multiple departments, may select from the pre-qualified companies based on which best suits their specific needs. Each company would receive the same on-boarding on use of the City logo, brand voice, benchmarking and reporting results, among other things. Communications staff will closely monitor vendor activities, including both expenditures and monitor whether services offered meet the needs of the departments. Vendor Selection Staff conducted a Request for Proposals (RFP) process in 2018 to pre-qualify companies to provide communications and outreach services. Proposals were evaluated by staff from multiple departments with different areas of expertise. Total work completed pursuant to the agreements entered would not exceed $174,000 per on-call company; the cumulative not to exceed total of the authorized agreements will be $2,610,000. Staff does not anticipate that all of the companies will reach the $174,000 threshold. However; as this is the first effort to consolidate these resources, staff is requesting flexibility to determine which companies and services are most needed. RFP Data RFP Posting Date RFP Posted On RFP Advertised In (City Charter & Municipal Code) # of Vendors Downloaded # of Submittals Received Date Publicly Opened 12/29/2017 City's Online 12/29/2017 103 27 *N/A* 3 of 4 Bidding Site Recommended Vendors Selection Criteria Alas Media Bumpercar Municipal Code SMMC 2.24.072 Collen Mahon Conceptive Evaluation Criteria Price, previous experience, and quality of product Katz & Associates MBI Media Olive + Spark PXL Agency Quantum XPR S. Groner Associates Sado Foto Salter Mitchell The Glue TYS Creative We The Creative Best Bidder Justification Fifteen of the 27 proposals were evaluated and recommended as the best bidders to provide communication and outreach services for City departments. The RFP did not request a project cost, but instead requested a rate sheet for services that will be in effect for the life of the agreement. Each of the 15 recommended vendors demonstrated that they have the experience to deliver a variety of services that will meet the expectations and quality required for completing communications and outreach for the City of Santa Monica at a competitive price. Services provided include, but are not limited to: photography, marketing, graphic design, video marketing, public information and outreach. Financial Impacts and Budget Actions Staff request authority to award an agreement with each of the 15 below listed companies for communications and outreach services. Funding for current year projects to be completed under these agreements is available in the FY 2018-19 budget in various departments. Expenditures would occur only upon concurrence by the Office of Communications and the work group requesting the service of a company, listed below. Agreement Request Vendor FY2018-19 through FY2020-21 Budget Various Departments Account # Total Not to Exceed Contract Amount ALAS Media, Inc. Various $174,000 Bumpercar, Inc. Various $174,000 Colleen Mahon dba Orchestr8 Various $174,000 Conceptive, Inc. Various $174,000 Katz and Associates, Inc. Various $174,000 Marketing for Change Co. Various $174,000 4 of 4 McCormick-Busse, Inc. dba MBI Media Various $174,000 Lisa Marie Young dba Olive & Spark Design Studio Various $174,000 PXL Bros, LLC. Various $174,000 Quantum Experiential dba Quantum XPR Various $174,000 S. Groner Associates, Inc. Various $174,000 Kristina Sado dba SadoFoto Various $174,000 The Glue, LLC. Various $174,000 TYS Creative, Inc. Various $174,000 We The Creative Various $174,000 Total Not to Exceed $2,610,000 Future year funding is contingent on Council budget approval. Prepared By: Beth Rolandson, Administrative Services Officer Approved Forwarded to Council Attachments: A. Alas Media Oaks Form B. Bumpercar, Inc. Oaks Form C. Colleen Mahon dba Orchestr8 Oaks Form D. Conceptive, Inc. Oaks Form E. Katz and Associates, Inc. Oaks Form F. Kristina Sado dba SadoFoto Oaks Form G. Marketing for Change Co. Oaks Form H. McCormick-Busse, Inc. Oaks Form I. Olive + Spark Design Studio Oaks Form J. PXL Bros, LLC. Oaks Form K. Quantum Experiential dba Quantum XPR Oaks Form L. S. Groner Associates, Inc. Oaks Form M. The Glue, LLC. Oaks Form N. TYS Creative, Inc. Oaks Form O. We The Creative Oaks Form P. Written Comments CITY OF SANTA MONICA OAKS INITI ATIVE DISCLOSURE FORM In order to facilitate compliance with the requirements of the Oaks Initiative, the City compiles and maintains certain information. That information includes the name of any person or persons who is seeking a “public benefit.” If the “public benefit” is sought by an entity, rather than an individual person, the information includes the name of every person who is: (a) trustee, (b) director, (c) partner, (d) officer, or has (e) more than a ten percent interest in the entity. Public benef its include: 1. Personal services contracts in excess of $25,000 over any 12-month period; 2. Sale of material, equipment or supplies to the City in excess of $25,000 over a 12- month period; 3. Purchase, sale or lease of real property to or from the City in excess of $25,000 over a 12- month period; 4. Non-competitive franchise awards with gross revenue of $50,000 or more in any 12-month period; 5. Land use variance, special use permit, or other exception to an established land use plan, where the decision has a value in excess of $25,000; 6. Tax “abatement, exception, or benefit” of a value in excess of $5,000 in any 12- month period; or 7. Payment of “cash or specie” of a net value to the recipient of $10,000 in any 12- month period. Name(s) of persons or entities receiving public benefit: Name(s) of trustees, directors, partners, and officers: Name(s) of persons with more than a 10% equity, participation, or revenue interest: Prepared by: ____________________________Title: __________________________ Signature: ______________________________________ Date: ________________ Email: ____________________________________ Phone: ____________________ FOR CITY USE ONLY: Bid/PO/Contract # ____________________________ Permit # ___________________________ Elizabeth Ruvalcaba Mendez Vice-President 10/12/18 elizabeth@alasmedia.com 818.618.7851 CITY OF SANT A MONIC A OAKS INITI ATIVE DISCLOSURE FORM In order to facilitate compliance with the requirements of the Oaks Initiative, the City compiles and maintains certain information. That information includes the name of any person or persons who is seeking a “public benefit.” If the “public benefit” is sought by an entity, rather than an individual person, the information includes the name of every person who is: (a) trustee, (b) director, (c) partner, (d) officer, or has (e) more than a ten percent interest in the entity. Public benefits include: 1. Personal services contracts in excess of $25,000 over any 12-month period; 2. Sale of material, equipment or supplies to the City in excess of $25,000 over a 12-month period; 3. Purchase, sale or lease of real property to or from the City in excess of $25,000 over a 12- month period; 4. Non-competitive franchise awards with gross revenue of $50,000 or more in any 12-month period; 5. Land use variance, special use permit, or other exception to an established land use plan, where the decision has a value in excess of $25,000; 6. Tax “abatement, exception, or benefit” of a value in excess of $5,000 in any 12-month period; or 7. Payment of “cash or specie” of a net value to the recipient of $10,000 in any 12-month period. Name(s) of persons or entities receiving public benefit: Name(s) of trustees, directors, partners, and officers: Name(s) of persons with more than a 10% equity, participation, or revenue interest: Prepared by: ____________________________Title: __________________________ Signature: ______________________________________ Date: ________________ Email: ____________________________________ Phone: ____________________ FOR CITY USE ONLY: Bid/PO/Contract # ____________________________ Permit # ___________________________ Bumpercar, Inc. Andrés Gómez Eduardo Cortés Andrés Gómez Eduardo Cortés Eduardo Cortés eduardo@bumpercar-la.com (310) 963-2164 President 11/27/2018 CITY OF SANTA MONICA OAKS INITI ATIVE DISCLOSURE FORM In order to facilitate compliance with the requirements of the Oaks Initiative, the City compiles and maintains certain information. That information includes the name of any person or persons who is seeking a “public benefit.” If the “public benefit” is sought by an entity, rather than an individual person, the information includes the name of every person who is: (a) trustee, (b) director, (c) partner, (d) officer, or has (e) more than a ten percent interest in the entity. Public benef its include: 1. Personal services contracts in excess of $25,000 over any 12-month period; 2. Sale of material, equipment or supplies to the City in excess of $25,000 over a 12- month period; 3. Purchase, sale or lease of real property to or from the City in excess of $25,000 over a 12- month period; 4. Non-competitive franchise awards with gross revenue of $50,000 or more in any 12-month period; 5. Land use variance, special use permit, or other exception to an established land use plan, where the decision has a value in excess of $25,000; 6. Tax “abatement, exception, or benefit” of a value in excess of $5,000 in any 12- month period; or 7. Payment of “cash or specie” of a net value to the recipient of $10,000 in any 12- month period. Name(s) of persons or entities receiving public benefit: Name(s) of trustees, directors, partners, and officers: Name(s) of persons with more than a 10% equity, participation, or revenue interest: Prepared by: ____________________________Title: __________________________ Signature: ______________________________________ Date: ________________ Email: ____________________________________ Phone: ____________________ FOR CITY USE ONLY: Bid/PO/Contract # ____________________________ Permit # ___________________________ CITY OF SANTA MONICA OAKS INITIATIVE DISCLOSURE FORM In order to facilitate compliance with the requirements of the Oaks Initiative, the City compiles and maintains certain information. That information includes the name of any person or persons who is seeking a “public benefit.” If the “public benefit” is sought by an entity, rather than an individual person, the information includes the name of every person who is: (a) trustee, (b) director, (c) partner, (d) officer, or has (e) more than a ten percent interest in the entity. Public benefits include: 1. Personal services contracts in excess of $25,000 over any 12-month period; 2. Sale of material, equipment or supplies to the City in excess of $25,000 over a 12- month period; 3. Purchase, sale or lease of real property to or from the City in excess of $25,000 over a 12- month period; 4. Non-competitive franchise awards with gross revenue of $50,000 or more in any 12-month period; 5. Land use variance, special use permit, or other exception to an established land use plan, where the decision has a value in excess of $25,000; 6. Tax “abatement, exception, or benefit” of a value in excess of $5,000 in any 12- month period; or 7. Payment of “cash or specie” of a net value to the recipient of $10,000 in any 12- month period. Name(s) of persons or entities receiving public benefit: Name(s) of trustees, directors, partners, and officers: Name(s) of persons with more than a 10% equity, participation, or revenue interest: Prepared by: ____________________________Title: __________________________ Signature: ______________________________________ Date: ________________ Email: ____________________________________ Phone: ____________________ FOR CITY USE ONLY: Bid/PO/Contract # ____________________________ Permit # ___________________________ CITY OF SANTA MONICA OAKS INITIATIVE DISCLOSURE FORM In order to facilitate compliance with the requirements of the Oaks Initiative, the City compiles and maintains certain information. That information includes the name of any person or persons who is seeking a “public benefit.” If the “public benefit” is sought by an entity, rather than an individual person, the information includes the name of every person who is: (a) trustee, (b) director, (c) partner, (d) officer, or has (e) more than a ten percent interest in the entity. Public benefits include: 1.Personal services contracts in excess of $25,000 over any 12-month period; 2.Sale of material, equipment or supplies to the City in excess of $25,000 over a 12- month period; 3.Purchase, sale or lease of real property to or from the City in excess of $25,000 over a 12- month period; 4.Non-competitive franchise awards with gross revenue of $50,000 or more in any 12-month period; 5.Land use variance, special use permit, or other exception to an established land use plan, where the decision has a value in excess of $25,000; 6.Tax “abatement, exception, or benefit” of a value in excess of $5,000 in any 12- month period; or 7.Payment of “cash or specie” of a net value to the recipient of $10,000 in any 12- month period. Name(s) of trustees, directors, partners, and officers: Name(s) of persons with more than a 10% equity, participation, or revenue interest: Prepared by: ____________________________Title: __________________________ Signature: ______________________________________ Date: ________________ Email: ____________________________________ Phone: ____________________ FOR CITY USE ONLY: Bid/PO/Contract # ____________________________ Permit # ___________________________ Matthew Michalowski President and Owner 10/17/2018 matt@pxlagency.com 310-299-7771 Name(s) of persons or entities receiving public benefit: PXL Bros, LLC Matthew Michalowski (President and Owner, 100%) Matthew Michalowski (President and Owner, 100%) CITY OF SANTA MONICA OAKS INITIATIVE DISCLOSURE FORM In order to facilitate compliance with the requirements of the Oaks Initiative, the City compiles and maintains certain information. That information includes the name of any person or persons who is seeking a “public benefit.” If the “public benefit” is sought by an entity, rather than an individual person, the information includes the name of every person who is: (a) trustee, (b) director, (c) partner, (d) officer, or has (e) more than a ten percent interest in the entity. Public benefits include: 1. Personal services contracts in excess of $25,000 over any 12-month period; 2. Sale of material, equipment or supplies to the City in excess of $25,000 over a 12- month period; 3. Purchase, sale or lease of real property to or from the City in excess of $25,000 over a 12- month period; 4. Non-competitive franchise awards with gross revenue of $50,000 or more in any 12-month period; 5. Land use variance, special use permit, or other exception to an established land use plan, where the decision has a value in excess of $25,000; 6. Tax “abatement, exception, or benefit” of a value in excess of $5,000 in any 12- month period; or 7. Payment of “cash or specie” of a net value to the recipient of $10,000 in any 12- month period. Name(s) of persons or entities receiving public benefit: Name(s) of trustees, directors, partners, and officers: Name(s) of persons with more than a 10% equity, participation, or revenue interest: Prepared by: ____________________________Title: __________________________ Signature: ______________________________________ Date: ________________ Email: ____________________________________ Phone: ____________________ FOR CITY USE ONLY: Bid/PO/Contract # ____________________________ Permit # ___________________________ CITY OF SANTA MONICA OAKS INITI ATIVE DISCLOSURE FORM In order to facilitate compliance with the requirements of the Oaks Initiative, the City compiles and maintains certain information. That information includes the name of any person or persons who is seeking a “public benefit.” If the “public benefit” is sought by an entity, rather than an individual person, the information includes the name of every person who is: (a) trustee, (b) director, (c) partner, (d) officer, or has (e) more than a ten percent interest in the entity. Public benef its include: 1. Personal services contracts in excess of $25,000 over any 12-month period; 2. Sale of material, equipment or supplies to the City in excess of $25,000 over a 12- month period; 3. Purchase, sale or lease of real property to or from the City in excess of $25,000 over a 12- month period; 4. Non-competitive franchise awards with gross revenue of $50,000 or more in any 12-month period; 5. Land use variance, special use permit, or other exception to an established land use plan, where the decision has a value in excess of $25,000; 6. Tax “abatement, exception, or benefit” of a value in excess of $5,000 in any 12- month period; or 7. Payment of “cash or specie” of a net value to the recipient of $10,000 in any 12- month period. Name(s) of persons or entities receiving public benefit: Name(s) of trustees, directors, partners, and officers: Name(s) of persons with more than a 10% equity, participation, or revenue interest: Prepared by: ____________________________Title: __________________________ Signature: ______________________________________ Date: ________________ Email: ____________________________________ Phone: ____________________ FOR CITY USE ONLY: Bid/PO/Contract # ____________________________ Permit # ___________________________ CITY OF SANTA MONICA OAKS INITI ATIVE DISCLOSURE FORM In order to facilitate compliance with the requirements of the Oaks Initiative, the City compiles and maintains certain information. That information includes the name of any person or persons who is seeking a “public benefit.” If the “public benefit” is sought by an entity, rather than an individual person, the information includes the name of every person who is: (a) trustee, (b) director, (c) partner, (d) officer, or has (e) more than a ten percent interest in the entity. Public benefits include: 1. Personal services contracts in excess of $25,000 over any 12-month period; 2. Sale of material, equipment or supplies to the City in excess of $25,000 over a 12- month period; 3. Purchase, sale or lease of real property to or from the City in excess of $25,000 over a 12- month period; 4. Non-competitive franchise awards with gross revenue of $50,000 or more in any 12-month period; 5. Land use variance, special use permit, or other exception to an established land use plan, where the decision has a value in excess of $25,000; 6. Tax “abatement, exception, or benefit” of a value in excess of $5,000 in any 12- month period; or 7. Payment of “cash or specie” of a net value to the recipient of $10,000 in any 12- month period. Name(s) of persons or entities receiving public benefit: Name(s) of trustees, directors, partners, and officers: Name(s) of persons with more than a 10% equity, participation, or revenue interest: Prepared by: ____________________________Title:__________________________ Signature: ______________________________________ Date: ________________ Email: ____________________________________ Phone: ____________________ FOR CITY USE ONLY: Bid/PO/Contract # ____________________________ Permit # ___________________________ WE THE CREATIVE JOVEN OROZCO JOVEN OROZCO JOVEN OROZCO PRESIDENT 10/12/18 JOVEN@WETHECREATIVE.COM 877-887-1318 1 Vernice Hankins From:Tricia Crane <1triciacrane@gmail.com> Sent:Sunday, March 24, 2019 6:59 PM To:councilmtgitems; Ted Winterer; Kevin McKeown Fwd; Gleam Davis; Terry O’Day; Greg Morena; Sue Himmelrich; Ana Maria Jara; Clerk Mailbox; Rick Cole; Denise Anderson- Warren Subject:NE Neighbors opposes Agenda Item 3-D, Award of Communications and Outreach Contracts, City Council meeting of 3_26_2019 To: City Council  From: The Board of Northeast Neighbors  Re: 3/26/2019 - Agenda item 3-D (Award of Communications and Outreach Contracts)    Dear City Council,    Members of the Board of Northeast Neighbors object to and ask City Council not to grant the request from City staff for “various” PR firms to promote the City on an “as needed” basis (Agenda Item 3-D).    The Staff Report describes these 15 contracts as needed to “provide on-call resources available to all departments.” We consider this proposed expenditure to be excessive and frivolous.    We question the purpose of hiring, for instance, the firm Marketing for Change Co. (https://marketingforchange.com)   The website for this firm reads: "Our work is about ally acquisition — building the majority you need to win.”    We ask what is it that the City Staff hopes “to win” by hiring Marketing for Change?     How can the City even consider approving outside PR services from 15 different outside companies when the public is being told we "can’t afford" a pilot project to place police in unsafe parks?    We wonder why – for the sake of transparency - the item doesn’t call out the fact that $2.610,000 “for 2 years with 3 additional one-year renewal options(s)” adds up to more than $8 million.    Spending on this scale for promotion and propaganda purposes seems to us to be totally out of line with the budget issues the City faces given pension liabilities.  We ask that Council not approve the funding proposed in Agenda item 3-D or any portion of what is proposed.    Sincerely,    The Board of Northeast Neighbors    Item 3-D 3/26/19 1 of 11 Item 3-D 3/26/19 2 City Clerk – Please include this letter in the public record for Agenda Item 3-D, City Council meeting of March 26, 2019  Item 3-D 3/26/19 2 of 11 Item 3-D 3/26/19 1 Vernice Hankins From:Ann Maggio <annmaggio@gmail.com> Sent:Sunday, March 24, 2019 10:06 PM To:councilmtgitems Cc:Clerk Mailbox; sameer thanawalla Subject:Agenda Item 3-D Dear City Council, Will you agree to spend our public dollars on "on-call resources available to all departments" ...on a moment's notice? If so, what are you planning behind closed doors that require such services? These 15 contracts are absurd, deplete the public trust and offer ZERO transparency. City staff wants you to spend our $8 million on spin doctors and another million annually on Rick Cole's PR team while telling us the City is TOO POOR to provide park rangers in our parks. Shameful! If you vote yes, refund our money. We calculate $258/year for our family of three. We won't pay for your propaganda contractors like Marketing for Change Co. (https://marketingforchange.com). Sincerely, Ann and Sam Thanawalla Item 3-D 3/26/19 3 of 11 Item 3-D 3/26/19 1 Vernice Hankins From:Taffy Patton <taffypatton1@gmail.com> Sent:Monday, March 25, 2019 8:40 AM To:councilmtgitems; Ted Winterer; Kevin McKeown Fwd; Gleam Davis; Terry O’Day; Greg Morena; Sue Himmelrich; Ana Maria Jara; Clerk Mailbox; Rick Cole; Denise Anderson- Warren Cc:Taffy Patton Subject:Opposition Item 3-D. Communications/Outreach Contracts. City Council. 3-26-19 To: City Council From: Residents Coalition Re: 3/26/19. Agenda item 3‐D.  Communications & Outreach Contracts Dear City Council, City Manager and Staff: On behalf of the Residents Coalition, I strongly oppose the awarding of any City funding to outside PR firms for  promotion and behavior modification purposes. Staff recommends one vendor that promises to: apply behavioral science… Because we believe all real change  requires behavior change. Santa Monica residents are not ill‐bred dogs whose behavior must be modified. We are educated, voting adults  whose perspective is as valid as yours. The City already has a large, well‐funded communications team busy promoting the current City Council to residents,  the region and Sacramento. It would be self‐serving to award a single year of additional PR services. It would be insulting  to award multi‐year contracts totaling $8+ million for PR services while residents suffer from escalating crime in their  parks and neighborhoods.  It would also be fiscally irresponsible to fund additional PR when the City faces critical  pension liabilities. Please do not fund any portion of Agenda Item 3‐D. Thank you. Regards, Taffy Patton Chair Residents Coalition City Clerk:  Please include this message in the public record for Agenda Item 3‐D,  City Council Meeting 3/ 26/ 19 Item 3-D 3/26/19 4 of 11 Item 3-D 3/26/19 1 Vernice Hankins From:Ellen Hannan <elhasm@gmail.com> Sent:Tuesday, March 26, 2019 12:01 PM To:councilmtgitems; Clerk Mailbox; Gleam Davis; Councilmember Kevin McKeown; greg.moreno@smgov.net; Ted Winterer; Terry O’Day; Sue Himmelrich Subject:Item 3D for 3/26/2019 and other thoughts for agenda I am concerned by the large amount of money and staff allowed for PR and so called communication to residents, business and tourist I would like to thank Greg Moreno for attending our last Mid City Neighbors monthly meeting. No one else on the Council bothers to attend. Lack of communication by council is noticed in our district. Our neighbors addressed the issue of the poor quality of the Seascape. There is little needed information covered in the issues compared to the past years.I passed this concern on to Beth. They have never covered our local organizations. More money should be allocated to the Neighborhood groups. We deserve a grant of at least $7000 a year in Mid City to keep up with the amount that NOMA and FOSP can raise from their wealthy neighbors. SAFETY is not just CRIME. It is a value. Safety covers health standards for prevention of disease, auto/bike/scooters and walkers, life guards on the beach etc etc. Thank you. Ellen Hannan 1218 9th St Santa Monica CA 90401 Item 3-D 3/26/19 5 of 11 Item 3-D 3/26/19 1 Vernice Hankins From:Council Mailbox Sent:Tuesday, March 26, 2019 12:50 PM To:councilmtgitems Subject:FW: Subject: Item 3D. Remove from Consent and vote down     From: Noma Boardmember [mailto:nomaboard@gmail.com]   Sent: Monday, March 25, 2019 5:34 PM  To: Council Mailbox <Council.Mailbox@SMGOV.NET>; Gleam Davis <Gleam.Davis@SMGOV.NET>; Ted Winterer  <Ted.Winterer@SMGOV.NET>; Kevin McKeown Fwd <kevin@mckeown.net>; Rick Cole <Rick.Cole@SMGOV.NET>; Sue  Himmelrich <Sue.Himmelrich@SMGOV.NET>; Terry O’Day <Terry.Oday@smgov.net>; Greg Morena  <Greg.Morena@SMGOV.NET>; anamjara@smgov.net  Subject: Subject: Item 3D. Remove from Consent and vote down  Re: Agenda item 3-D (Award of Communications and Outreach Contracts) Dear City Council, Members of the Board of North of Montana Neighborhood Association (NOMA) object to and ask City Council to remove this item from the Consent Calendar and also decline to fund any of the proposed items. 1. The City has recently bulked up its own in-house Communications staff. Now, it seems, this isn’t enough. It suggests both a large in-house communication department and numerous outside consultants. We need more inside transparency and fewer outside experts. AT A MINIMUM THE NEW I.N- HOUSE COMMUNICATIONS STAFF SHOULD REPLACE THE NEED TO HIRE OUTSIDE COMMUNICATIONS EXPERTS. 2. Remember our new City Manager telling us that he believes SM hires too many outside consultants. He was right. Unfortunately, the City is CONTINUING THIS APPROACH. 3. The City has warned of potential budget issues in the future. Luxury hotels and other high priced development are promoted, in part, to help meet growing budgetary needs. Therefore, the financial Item 3-D 3/26/19 6 of 11 Item 3-D 3/26/19 2 prudence of this Item adding more HIRING A SLEW OF outside experts is highly questionable. The money could be better used to meet real needs, or not spent. NOMA supports the arguments made in the letters submitted by Northeast Neighbors, the Pico Neighborhood Association and the Friends of Sunset Park. How can the City even consider approving outside PR services from 15 different outside companies when the public is being told we "can’t afford" a pilot project to place police in unsafe parks? We wonder why – for the sake of transparency - the item doesn’t call out the fact that $2.610,000 “for 2 years with 3 additional one-year renewal options(s)” adds up to more than $8 million. Spending on this scale for promotion and propaganda purposes seems to us to be totally out of line with the budget issues the City faces given pension liabilities. We ask that Council to take the item off the Consent Calendar and not approve the funding proposed in Agenda item 3-D or any portion of what is proposed. The City spends money on PR firms to sell residents on how happy we are. The NOMA Board smnoma.org NOMAboard@gmail.com Item 3-D 3/26/19 7 of 11 Item 3-D 3/26/19 1 Vernice Hankins From:zinajosephs@aol.com Sent:Tuesday, March 26, 2019 12:52 PM To:councilmtgitems; Gleam Davis; Greg Morena; Sue Himmelrich; Ana Maria Jara; Councilmember Kevin McKeown; Ted Winterer; Terry O’Day Cc:zinajosephs@aol.com Subject:FOSP: City Council 3/26/19 agenda item 3-D: OPPOSE March 25, 2019 To: City Council From: Board of Directors, Friends of Sunset Park RE: 3/26/19 agenda item 3-D The FOSP Board opposes this staff recommendation. D. Award of Communications and Outreach Contracts Recommended Action Staff recommends that the City Council: 1. Award RFP# 122917 to fourteen California-based companies and one Florida- based company to provide as-needed communications and outreach services available to all City of Santa Monica departments for assistance on a variety of programs and services; 2. Authorize the City Manager to negotiate and execute an agreement with each company, in an amount not to exceed $174,000 for two years, with three additional one-year renewal option(s), on the same terms and conditions for a total amount not to exceed $174,000 each over a 5-year period, with future year funding contingent on Council budget approval. If we’re reading this correctly, staff is recommending that the city award 14 companies more than $12 million in contracts over the next 5 years for advice on communication and outreach. $174,000 x 5 years = $870,000 for each company $870,000 x 14 companies = $12,180,000 Item 3-D 3/26/19 8 of 11 Item 3-D 3/26/19 2 One particular company, Marketing for Change Co., posts this on its website -- https://marketingforchange.com “...a full-service creative firm anchored in social psychology and behavioral economics. Because we believe all real change requires behavior change.” "To win, you need allies, not arguments. Our advocacy approach focuses first on connection, not convincing, and works toward building bonds and inspiring action over the long term. If you need to fire up a base, we are not the right firm. If you need to expand a base or get the unengaged engaged, that's our sweet spot. We help advocacy efforts segment their outreach to match actions with audiences, then creatively apply behavioral science and behavioral economics to transform the dynamic around a social good. Our work is about ally acquisition — building the majority you need to win.” Do residents want the city to spend $870,000 over the next 5 years for Marketing for Change Co. to change our behavior, in order to build the majority city officials or city staff needs to “win”? We think not. The FOSP Board urges the Council not to approve these spending items because it believes that funds could be better spent on other things, such as the following: 1) hiring more patrol officers, 2) hiring more firefighter/paramedics, 3) equipping the two new fire trucks and the new ladder truck that are currently unusable, 4) funding mitigations to protect our neighborhood from cut-through traffic, and 5) planning the Great Park that will replace Santa Monica Airport in 2019. Public safety, not marketing, should be the city’s highest priority. Item 3-D 3/26/19 9 of 11 Item 3-D 3/26/19 1 Vernice Hankins From:Council Mailbox Sent:Tuesday, March 26, 2019 1:00 PM To:councilmtgitems Subject:FW: 2/26 Council Agenda 3D - Remove from Consent and Vote Down Expenditure     From: Elizabeth Van Denburgh [mailto:emvandenburgh@gmail.com]   Sent: Tuesday, March 26, 2019 11:24 AM  To: Gleam Davis <Gleam.Davis@SMGOV.NET>; Ted Winterer <Ted.Winterer@SMGOV.NET>; Greg Morena  <Greg.Morena@SMGOV.NET>; Ana Maria Jara <AnaMaria.Jara@SMGOV.NET>; Councilmember Kevin McKeown  <Kevin.McKeown@SMGOV.NET>; Sue Himmelrich <Sue.Himmelrich@SMGOV.NET>; Terry O’Day  <Terry.Oday@smgov.net>; Council Mailbox <Council.Mailbox@SMGOV.NET>; Clerk Mailbox  <Clerk.Mailbox@SMGOV.NET>  Cc: Rick Cole <Rick.Cole@SMGOV.NET>; Debbie Lee <Debbie.Lee@SMGOV.NET>  Subject: 2/26 Council Agenda 3D ‐ Remove from Consent and Vote Down Expenditure  Re: Agenda Item – 3‐D (Award of Communications and Outreach Contracts) Mayor Davis and Council Members, Members of the Board of Wilshire Montana Neighborhood Coalition (Wilmont) object to and ask City Council  members to remove this item from the Consent Calendar and vote to decline funding of any of the proposed  items.  We calculate it to be a total of $2.6 million from our calculation but could be more based on a 5 year  period.   With the addition of six new communications staff when City Manager Rick Cole was approved for his position  the City hired these additional resources to handle the communications’ needs of the City.  With this 3D  consent item, the City staff now recommends having a large in‐house communications staff and hiring  additional outside consultants.   The staff report identifies that these 15 companies will be providing “a wide variety of services including  strategy development, community outreach, development and implementation of integrated communications  plans, and specific communications support services including project management, production and outreach  services and specific expertise like writing/editing, videography, photography, and graphic design to produce a  wide range of digital and print communications related deliverables.”  These services should be managed and  executed by in‐house staff, specifically strategy development, community outreach, integrated  communication plans and project management.  As well, as community outreach is performed we would have  expected to see statistically valid survey services being contracted.  The staff description has no reference to  using statistically valid data to support this request of funds. We find most concerning the staff report comment “However, as this is the first effort to consolidate these  resources, staff is requesting flexibility to determine which companies and services are most needed.”  Why  does the highly paid, highly qualified staff not know what they need?  This consent item is a fishing  expedition.  It is disturbing that staff has not laid out their strategies, integrated communications plans and  project management approaches and then look to local, southern California resources (to limit travel  expenses) to provide technical skills such as writing/editing, videography, photography and graphic  design.  We certainly don’t need to hire a Florida company to do that.  We may need to hire a third‐party  survey company to provide objective and City‐wide representational data. Item 3-D 3/26/19 10 of 11 Item 3-D 3/26/19 2 We have continually discussed how the City, with its highly paid, well qualified staff, continues to hire outside  consultants.  It now continues to proceed with that approach with these public relations  consultants.  Why?  Specifically, we noted, as others did as well, that Marketing for Change Co. states on its  website “Our work is about ally acquisition – building the majority you need to win”.  What is it the City is  trying to win?  Why should we spend money on this when we “can’t afford” to place police in parks to ensure  safety and we need to address our unfunded pension liability.  What are the critical reasons to approve this  expenditure?  We can certainly tell you why park safety and addressing our unfunded pension liability is. Sincerely,  Wilmont Board Item 3-D 3/26/19 11 of 11 Item 3-D 3/26/19 REFERENCE: CONTRACT NO. 10816 (CCS) - CONTRACT NO. 10829 (CCS)