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SR 12-18-2018 3N City Council Report City Council Meeting: December 18, 2018 Agenda Item: 3.N 1 of 4 To: Mayor and City Council From: Joseph Cevetello, Chief Information Officer, Information Services Department Gigi Decavalles-Hughes, Director, Finance Department Subject: Modifications to Agreements with Kronos, the City's Payroll System Recommended Action Staff recommends that the City Council: 1. Authorize the City Manager to negotiate and execute a fifth modification to Sales Agreement and Software License Agreement #8417 (CCS) in the amount of $143,505 with Kronos, Inc., a Massachusetts-based company, for upgrade services, training, and hardware for Kronos, the City’s electronic timekeeping system. This would result in an 18-year amended agreement with a new total amount not to exceed $608,684, with future year funding contingent on Council budget approval; 2. Authorize the City Manager to negotiate and execute a fourth modification to Software Maintenance and Support Agreement #8434 (CCS) in the amount of $647,791 (including $50,000 in contingency) over five-years with Kronos, Inc., for Software as a Service (SaaS) licenses. This would result in an 18-year amended agreement with a new total amount is not to exceed $1,850,445 with future year funding contingent on Council budget approval; and, 3. Authorize budget changes as outlined in the Financial Impacts & Budget Actions section of this report. Summary The City uses a payroll system, including software and hardware, from Kronos, Inc. (Kronos) for electronic timekeeping and attendance record processing. On January 26, 2018, Council approved a fourth modification to agreement #8417 (CCS) to upgrade the system to integrate and maintain functionally with Tyler Munis (Tyler), the City’s new financial system. There are several configuration changes still required to automate the transferring of employee time worked into Tyler. In order to accomplish these changes, an upgrade to the latest version of Kronos is necessary as it contains enhanced features, which will automate and simplify the unique labor laws and rules around processing of specialized work schedules, such as the 9/80 work schedule. Without these advanced features, which are available in the most recent version of Kronos, 2 of 4 some employee time data will need to be calculated manually, which is not cost effective and is significantly prone to data entry errors. In addition to upgrading to the latest version of Kronos, the City is purchasing new hardware, training services, and also taking the opportunity to move the current City-hosted, on-premise, software solution to a Vendor-hosted, “cloud” software solution model. Discussion Many cities employ a 9/80 workforce in order to meet AQMD requirements. The department of labor overtime rules make the 9/80 work schedule very cumbersome to manage from the payroll perspective. Kronos now has many clients that utilize a 9/80 work schedule and have responded by building in additional functionality that will help to automate the overtime calculations surrounding these schedules. To leverage this new functionality, an upgrade of Kronos and related training services are required. In addition, in order to allow Tyler to automate the calculations required for compliance with Fair Labor Standards Act (FLSA) overtime regulations, there are additional rule configurations needed in Kronos so that data can be transferred in a manner which is easily consumable by Tyler. As part of the upgrade, the City will also transition our City-hosted, on-premise Kronos system to a Vendor-hosted, cloud-based, or Software as a Service (SaaS) solution model. By moving to this model, Kronos will become responsible for performing all future upgrades to the software -- the City will no longer need to pay for upgrade services; Kronos will be responsible for maintaining and upgrading the infrastructure that hosts the software; the City will stay more up-to-date on the software and leverage new functionality as it becomes available; and, this model will enable for a more robust, redundant, and full software feature set, as well as streamline and improve the City’s upgrade process for this tool. Staff also recommends purchasing new hardware to ensure that the entire system is remains current. In 2014, staff evaluated alternatives for payroll systems during the RFP process for Tyler. However, none of the systems that were evaluated had the robust functionality of Kronos and did not integrate to allow for attendance data and scheduled time worked to be transferred into the City’s financial system. Staff recommends moving forward with 3 of 4 the upgrade services and to convert the City’s current annual maintenance and support services model with Kronos to a Software as a Service (SaaS) model. Past Council Actions Meeting Date Description 12/15/98 (Attachment A) Recommendation to Authorize the City Manager to Negotiate and Execute a Contract to Purchase a Police Timekeeping and Attendance System from Kronos, Inc. 01/26/16 (Attachment B) Fourth Modification to Agreement #8417 (CCS) with Kronos, Inc. for software licensing and upgrade services and Third Modification to Agreement #8434 (CCS) with Kronos, Inc., for software maintenance and support services Financial Impacts and Budget Actions Staff seeks authority to increase the amount of contracts #8417 and #8434 with Kronos for upgrade and training services, and hardware purchases to the City’s time and attendance keeping system. FY 2018-2019 Budget Changes Release Funds Appropriate Funds Account Number(s) Amount Account Number(s) Amount 01.380246 $143,505 C0106420.689000 $143,505 Modification Requests Agreement # Current Authorized Amount Modified Request Amount FY 2018-19 CIP Account # Total Revised Contract Amount 8417 (CCS) $465,179 $143,505 C0106420.689000 $608,684 4 of 4 Agreement # Current Authorized Amount Modified Request Amount Total Revised Contract Amount FY 2018-19 CIP Account # FY 2018-19 Amount 8434 (CCS) $1,202,653 $116,217 01180001.529230 $23,244 $18,339 54500002.529080 $3,668 $463,236 01300001.529230 $92,648 $1,850,445 Future year funding is contingent on Council budget approval. Prepared By: Oscar Santiago, Administrative Services Officer Approved Forwarded to Council Attachments: A. December 15, 1998 Staff Report (Web Link) B. January 26, 2016 Staff Report (Web Link) C. OAKS INITIATIVE FORM - Kronos REFERENCE: Modified Agreement No. 8417 (CCS) & Modified Agreement No. 8434 (CCS)