SR 06-26-2018 3Q
City Council
Report
City Council Meeting: June 26, 2018
Agenda Item: 3.Q
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To: Mayor and City Council
From: Cynthia Renaud, Chief of Police, Police Department
Joseph Cevetello, Chief Information Officer, Information Services Department
Subject: Parking Citation Software Issuance System for the Police Department
Recommended Action
Staff recommends that the City Council:
1. Award RFP# 160 to Conduent State & Local Solutions, Inc., a Maryland-
based company for a Parking Citation Issuance software system.
2. Authorize the City Manager to negotiate and execute an agreement with
Conduent State & Local Solutions, Inc. for a Parking Citation Issuance
software system in an amount not to exceed $225,000 over a five-year period
with future funding contingent on Council approval.
Executive Summary
The Police Department has utilized mobile devices for parking citation issuance for
more than 15 years. The current generation devices are end of life and it is time to
replace the system with a software application better suited for modern mobile devices
in use by the Police Department. Staff recommends an agreement with Conduent State
& Local Solutions, Inc. for a total amount not to exceed $225,000 over a five-year period
for a parking citation issuance software system licensing and recurring maintenance.
Discussion
The Police Department’s existing parking citation issuance solution is end of life and in
need of immediate replacement. The equipment fails regularly and the software is
developed in a legacy Windows-based format which prevents it from working on
contemporary mobile phones/tablets.
In 2017, the Police Department began deployment of new mobile phones/tablets that
serve multiple purposes, including access the Police Department’s Computer Aided
Dispatch system, access to the State’s DMV database, digital evidence collection and
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issuance of traffic and administrative citations. As part of the deployment, it has been
the Police Department’s intention to utilize the new equipment for parking citation
issuance as a replacement to the legacy system. The new mobile phones/tablets are a
combination of Android-based and iOS-based devices, and modern parking citation
issuance systems are now developed around these platforms.
The new proposed Parking Citation Issuance system from Conduent State & Local
Solutions, Inc. LLC is designed for both Android and iOS platforms. The proposed new
system has been thoroughly evaluated by staff and confirmed to be a modern citation
issuance system that fully meets the Police Department’s current and planned needs for
parking citation issuance. The system integrates with the Police Department’s existing
hardware solution, Mobile Device Management system, and the City’s network and
security environment. The system has been thoroughly evaluated by staff to ensure
that the citation issuance process fully meets the needs of the enforcement officers.
The system is developed by the City’s current citation processing vendor, Conduent
State & Local Solutions, Inc., and therefore integrates seamlessly with the processing
and collection portion of the citation life cycle.
Vendor/Consultant Selection
On March 1, 2018, the City issued a Request for Proposal for parking citation issuance
software. The RFP was posted on the City’s on-line bidding site, and notices were
advertised in the Santa Monica Daily Press in accordance with City Charter and
Municipal Code provisions. 43 vendors downloaded the RFP. 6 firms responded.
Responses to the RFP were reviewed by a selection panel of staff from the Police
Department and Information Services Department.
American Eagle
Conduent State & Local Solutions, LLC
Civic Smart
GTechna
Passport
T2 Systems
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Evaluation was based on the following selection criteria; previous experience, technical
and functional specifications and costs. Staff then interviewed two shortlisted firms.
Based on this criteria and criteria in SMMC 2.24.073, staff recommends Conduent State
& Local Solutions, Inc. as the best qualified firm to provide a parking citation issuance
system based on its functional design for citation issuance, real-time analysis and
reporting capabilities and integration with the existing mobile phones/tablets.
Financial Impacts and Budget Actions
The agreement to be awarded to Conduent State & Local Solutions, Inc. is for an
amount not to exceed $225,000. Funds of $62,618 are available in FY 2018-19 budget
in the Police Department. The agreement will be charged to account
01304.533580/01180001.529230. Future year funding is contingent on Council budget
approval.
Prepared By: Eric Uller, Systems Analyst (Lead) - Public Safety
Approved
Forwarded to Council
Attachments:
A. Oaks - Conduent
REFERENCE:
Agreement No. 10710
(CCS)