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SR 01-23-2018 3K City Council Report City Council Meeting: January 23, 2018 Agenda Item: 3.K 1 of 5 To: Mayor and City Council From: Katie Lichtig, Assistant City Manager, City Manager's Office, Administration Rick Cole, City Manager, City Manager's Office Subject: Modification to Software License Agreement for Performance Portal Recommended Action Staff recommends that Council: 1. Amend the existing contract (#10452) between the City and Socrata, Inc. (#360108); 2. Authorize the City Manager to negotiate and execute a contract amendment with Socrata, Inc. in an amount not to exceed $56,000; and 3. Authorize budget changes as outlined in the Financial Impacts & Budget Actions section of this report. Executive Summary In Fiscal Year 2017-2018, the City of Santa Monica (“the City”) established SaMoStat, a performance management program designed to set outcomes and goals and use data to drive the achievement of results towards those goals. The City undertook such an effort to establish outcomes and goals for the 2017-19 budget, developing the Framework for a Sustainable City of Wellbeing. The SaMoStat program is designed to effectively and efficiently manage City resources towards those established outcomes. To facilitate the SaMoStat program, staff would like to leverage the City’s existing relationship with Socrata, which it uses for its open data platform, to use Socrata Performance, a software program designed to allow governments to track and manage performance metrics. The requested funding would allow the City to amend its existing agreement with Socrata to begin the process of developing a citywide dashboard to manage and track progress on metrics. This dashboard will allow the City to track key performance metrics towards outcomes in the Framework for a Sustainable City of Wellbeing. This will result in a second modification to add $56,000 amount to the contract for a new five- 2 of 5 year agreement not to exceed $272,264. In the first modification, written in April of 2017, the City merged all agreements with Socrata into one contract. This staff report seeks to modify this agreement to provide for additional funding and scope to develop a citywide dashboard. Background In May of 2014, the City entered into an agreement with Socrata, Inc. (“Socrata”), for the purposes of developing an open data program. The initial agreement was for a three - year term at a cost not to exceed $105,000, below the threshold requiring Council authorization. On April 25, 2017, Council authorized the first modification to this agreement to extend the term of the agreement for two years at a cost of $111,264, resulting in a new total contract amount not to exceed $216,264 (Attachment A). This modification also merged all existing contracts with Socrata under one master agreement. In 2014, the City also contracted with Socrata for two-project specific projects – the Youth Wellbeing Report Card and the Sustainable City Plan. These agreements were done under separate contract from the main agreement. The Youth Wellbeing Report Card is no longer available, as it was a pilot project, but the Sustainable City Plan site can be found at data.sustainablesm.org. SaMoStat project will utilize the Open Performance platform. As efforts are underway to connect all performance management plans and activities, the long-term goal is for the inclusion of metrics from the Sustainable City Plan into a larger City-wide dashboard. Discussion The City restructured the 2017-2019 budget into the Framework for a Sustainable City of Wellbeing. Under this new construct, the City identified six outcomes, based on principles of sustainability, the Wellbeing Index, and principles of good governance as follows: 1. Foster a save, connected, and engaged community (“Community”); 3 of 5 2. Protect natural resources and cultivate an exceptional and resilient built environment (“Place and Planet”); 3. Champion lifelong education achievement and opportunities for continuous personal growth (“Learning”); 4. Nurture opportunities for enriched physical, social, and emotional health (“Health”); 5. Support community needs through a stable, vibrant, and diverse local economy (“Economic Opportunity”); and 6. Cultivate a trustworthy and participatory local government through equitable, transparent, and effective process (Governance). More on the SaMoStat and the Framework can be found at https://beta.smgov.net/samostat. In July of 2017, the City held its first SaMoStat meeting, relative to the Homeless Strategic Goal. Based on best practices from other cities, SaMoStat is a management tool designed to identify goals and outcomes, and use data to track success, monitor progress, and make decisions. SaMoStat is administered by the Chief Performance Officer (“CPO”) Tim Dodd and is based on four tenets: 1. Accurate and timely intelligence; 2. Effective tactics; 3. Rapid deployment of resources; and 4. Relentless follow-up and assessment. Several other cities, such as Baltimore, Maryland, and Louisville, Kentucky successfully implemented similar programs. During the 2017-2018 fiscal year, the “stat” process includes all five strategic goals. Each goal team has met at least once and will begin meeting monthly in January 2018. Departments will begin to participate in SaMoStat, based on both readiness and interest. The CPO is now working with departments across the City to develop a suite 4 of 5 of metrics tied to activities in the Framework, with a completion date of January 10, 2018. Socrata Performance will provide the City with a dashboard through which departments can track progress towards metrics associated with activities in the Framework. This dashboard will allow for back-end data systems to support metrics, and provide for display functionality that will allow users to access a variety of information associated with metrics. The metrics will be organized according to the Framework and will be used by departments to measure progress. Under this modification, Socrata will provide the Socrata Performance toolkit and provide consulting services to help deploy the dashboard and integrate it with the City’s open data platforms. Staff will work with Socrata to begin the implementation process this spring, with a goal of 15 metrics included in the platform by summer 2018. The plan is to make the site publically available in FY 2018/19. Vendor/Consultant Selection In May 2014, the City entered into an agreement with Socrata to provide robust open data hosting capabilities. The agreement was entered into as an exception to the competitive process per SMMC 2.24.080(d) as the exception to competitive bidding because the Socrata Open Data service is copyrighted, patented, or otherwise only available through Socrata. At the time, Socrata was the only open data provider capable of delivering the functionality, interoperability, and user experience deemed acceptable by the City. In particular, Socrata was the only provider that would allow end-users to create their own data visualizations. Moreover, Socrata had then, and still maintains today, a large foothold in the open data software space. Many large, complex organizations utilize Socrata to power their open data portals. Socrata customers include the Cities of New York, Chicago, Los Angeles, San Francisco, and Seattle. Financial Impacts and Budget Actions The agreement modification to be awarded to Socrata, Inc. is $56,000, for an amended agreement total not to exceed $272,264. Funds of $18,801 are available in the FY 5 of 5 2017-18 budget in account SO015601.589000. Award of the contract modification requires a budget transfer of $37,199 to account SO015601.589000 from accounts SC015501.589000 ($36,925) and SC015502.589000 ($274). The agreement will be charged to account SO015601.589000. Future year funding is contingent on Council budget approval. Prepared By: Tim Dodd, Chief Performance Officer Approved Forwarded to Council Attachments: A. First Modification to Software License Agreement for Open Data Platform REFERENCE: Amend Contract No. 10452 (CCS)