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SR 04-26-2016 3F City Council Report City Council Meeting: April 26, 2016 Agenda Item: 3.F To: Mayor and City Council From: Karen Ginsberg, Director, Community & Cultural Services, Human Services Subject: Contract Modification to Add Funds for Homeless Management Information System Support Recommended Action Staff recommends that the City Council authorize the City Manager to negotiate and execute a second modification to professional services agreement #2948 in the amount of $175,000 with Alexandria Consulting, a Florida-based company, to continue Homeless Management Information System (HMIS) administration, technical support and a data needs assessment through June 30, 2017. This will result in a three-year amended agreement, with one remaining one-year option to renew, with a new total amount not to exceed $409,925 over a four-year period with future year funding contingent on Council budget approval. Executive Summary The U.S. Department of Housing and Urban Development (HUD) requires all programs that receive HUD homeless funding to collect participant data using an approved Homeless Ma requires knowledgeable personnel to manage the system, provide technical support to users and create custom reports. Since November 2014, these activities have been carried out by a consulting firm, Alexandria Consulting, selected through a competitive bid process. Staff recommends continuing this relationship, and is requesting Council authorization to exercise the first of two one-year options to renew, as well as add additional funding to the contract not-to-exceed amount in order to cover current and potential future activities should the City choose to exercise the one remaining one- year option to renew. Background In order for the City to comply with HUD requirements, Community and Cultural Services (CCS), in partnership with the Information Systems Department, implemented the ServicePoint HMIS software system in 2008. The HMIS collects HUD-required data elements such as demographic information, household configuration, income history, 1 of 4 health information, and housing status. In addition, the system is configured to store and track participant enrollment in programs, case planning goals, outcomes, referrals and service utilization. HMIS provides a holistic profile of each individua all participating programs in a centralized system which allows for both client-specific and aggregate reporting across program, agency and system levels. Currently, the grams operated by six City-funded non-profits. CCS issued a Request for Proposals in August 2014 to secure a contractor to provide HMIS technical support, data integration and conduct a data needs assessment for the division. In November 2014, Alexandria Consulting was awarded professional agreement #2948 in the amount of $79,925 through June 30, 2015 to provide technical of data needs for the Human Services Division (HSD). Since contract execution, Alexandria has successfully completed several key projects and has developed positive relationships with the City-funded agencies using HMIS. On May 27, 2015 (Attachment A), Council authorized a first modification to the agreement to continue this partnership through FY15-16, with additional funds comprised of $80,000 for an additional year of technical support and $75,000 for the implementation of data assessment activities for a new total amount not to exceed $234,925, with two one-year renewal options. Staff is requesting authorization to fund the two one-year renewal options in this report. Discussion The Alexandria team has provided responsive and accurate support to over 250 HMIS front-line users, agency administrators and City staff to manage day-to-day HMIS activity. They have performed their duties to expectation, at a cost that is appropriate for the level of work provided. During this period, Alexandria was asked to perform additional technical assistance work on behalf of non-homeless HSGP funded programs, including Youth Resource Team and Hospitality Training Academy, developing customized intake, assessments and reports within HMIS and providing specialized training for the new system users. These additional services, while within the scope of the original contract, are projected to result in an additional cost of $15,000 2 of 4 for this contract year. In addition, HSD wishes to extend their relationship with Alexandria to continue to provide the direct technical assistance for HMIS, which would require an additional $80,000 annually for up to two years. This would result in a modification of $175,000 for a new not to exceed amount of $409,925. Exercising the first one-year option to renew would allow continuity for projects that are already in progress that will continue into FY16-17, such as the integration of data with the Los Angeles Homeless Services Authority, and provide stability for HMIS users. Vendor/Consultant Selection On August 25, 2014, the City issued a Request for Proposals (RFP) for HMIS technical support, system administration and a data needs assessment for HSD. The RFP was -line bidding site in accordance with the City Charter and Municipal Code provisions. The on-line system notified 776 registered vendors of the opportunity, including 526 vendors registered to the City of Santa Monica and an additional 250 vendors registered under other communities. Of those notified, 49 downloaded the RFP. Four proposals were received. One was deemed to be a conflict reviewed by staff from HSD and ISD, as well as by HMIS agency administrators from key non-profit agencies. Proposals were reviewed for technical competence, qualification/expertise, staffing capacity, and cost effectiveness. Alexandria Consulting was selected based on its its extensive and intimate knowledge of HUD data standards and data integration requirements across multiple HMIS products, and the cost effectiveness of its proposal. Financial Impacts and Budget Actions The agreement modification to be awarded to Alexandria Consulting is $175,000 for an amended agreement total not to exceed $409,925. Funds are available in the FY2015- 16 budget in the Community and Cultural Services Department. The agreement will be charged to account 012628.544390. Future year funding is contingent on Council budget approval. 3 of 4 Prepared By: Margaret Willis, Administrator Approved Forwarded to Council Attachments: A. May 27, 2015 Staff Report (Web Link) 4 of 4 Reference: Amended Agreement No. 10068(CCS)