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SR-04-28-2015-9AID i Council r City of Santa M®aiea' City Council Meeting: April 28, 2015 Agenda Item: q —A To: Mayor and City Council From: Edward F. King, Director of Transit Services Subject: Big Blue Bus /Expo Service Integration Plan Public Hearing and Adoption of Service Plan Recommended Action Staff recommends that the City Council hold a public hearing, receive public comment, and approve the revised Big Blue Bus operating plan for new and restructured BBB routes and schedules that will provide seamless integration with Expo Light Rail at the stations in the BBB service area. Executive Summary The Expo Integration Plan seeks to capitalize on the opening of seven new rail stations in the Big Blue Bus service area. This is a significant change for a system that has served rail only at the periphery until now. Alterations of bus routes to attract new rail -to- bus transfers have the potential to increase ridership, make more efficient use of transit resources, and reduce overall levels of congestion. The Expo Integration Plan process included extensive public outreach, a survey of existing conditions, a City Council Study Session, and a resulting recommended plan of action. The primary objectives of the plan are: • Creating first - and -last mile connectivity • Creating more north -south corridor service to serve the stations • Reducing redundancy with other transit providers • Eliminating inefficient routing; improving speed and reliability; and maximizing resources • Acknowledging that current BBB service must continue to serve local passengers, markets, and customers that do not interface with Expo A study session was held at the December 16, 20,14 Council Meeting to review the Expo Integration Plan and obtain Council direction prior to final adoption. The plan recommended at the time provided the above enhancements to the BBB system and called for a 9% increase in annual revenue service hours to a projected 553,000 from the current 507,000, anticipating a July 1, 2016 fare increase to offset that 9% increase. 1 Based on feedback from the Council, staff adjusted the plan by revising three of the routes presented to Council in the December 2014 presentation. In addition, one other route was adjusted based on stakeholder comments received after the December 16th presentation. The proposal, described in detail herein and in the attachment, includes an increase of approximately 11 % in revenue service hours (507,000 to 563,000) and their associated costs. Implementation would rely on a January 1, 2016 fare increase to offset the associated increase in service. Staff will return to Council during the FY2015 -2017 Biennial Budget process with specific capital and staffing needs to support the projected increases. Background The area served by Big Blue Bus (BBB) is changing in ways that promise to have significant_ impact on transportation and BBB services. The opening of Expo Phase II in early 2016 is perhaps the most impactful in the short term as it involves the opening of seven new rail stations at one time in the BBB service area BBB currently serves nine rail and bus rapid transit (BRT) lines at five different stations. The nine rail lines are Expo, Purple, Green, Blue, Red, Silver, Gold, Amtrak and Metrolink. The five stations are Culver City Station, Wilshire/Western Station, LAX/Aviation Station, 7th St/Metro Center Station, and downtown Los Angeles' Union Station. Further expansion of the Exposition Light Rail Line in 2016 will increase the number of stations served from five to twelve, and bring rail from the fringes of the BBB service area into its center. Out of these seven new rail stations, three are within the City of Santa Monica city limits, including the western terminus for the line at 4th Street. Projected weekday ridership for the Exposition Line is 64,000 boardings per weekday by 2030, and over 5,000 projected daily boardings at the 4th Street Terminus alone. This is a significant change of conditions for a bus system that has evolved from serving rail only at Union Station in 1980 (BBB Route 10), to adding the Blue Line in 1990 (also Route 10 at 7th St/Metro Center Station), the Red Line in 1993 at Union Station, the 2 Green Line in 1995 at LAX/Aviation Station (BBB Routes 3 and Rapid 3), the Gold Line in 2003 and the Silver Line in 2009, both at Union Station, The Red and Purple Lines at Wilshire and Western Station in 2011 (BBB Rapid 7), and the Expo Line at Culver City Station in 2012 (BBB Routes 5,12 and Rapid12). Service has been continuously updated to reflect the growing prominence of rail at the periphery of the service area, and finally, now, at the center of the service area. Changes in demographics, zoning, and land use also provide opportunities to increase ridership and make more efficient use of resources in Santa Monica, Venice and Marina del Rey (Silicon Beach), and other areas of the Westside. The City has made a commitment to aggressively reduce single occupant vehicle trips and diversify transportation options with the goal of no net new PM peak -hour vehicle trips by 2030. Two of the three new rail stations within the City of Santa Monica do not have designated parking or park and ride amenities, and the third has very limited parking dedicated exclusively to light rail users. Additionally, of the seven new stations in Phase II, only one (Bundy Station) will provide 200 spaces. The Culver City Station will be reduced to 200 spaces from 600 currently available. Municipalities are dedicating more resources to walking, biking, ridesharing, and transit to optimize the efficiency of the transportation system, and this change is remaking the fabric of the service area by introducing new transit propensities and altering the transit landscape. Big Blue Bus has existing service near or adjacent to all seven new stations, and plans to significantly adjust service to create more bus /rail integration corridors and enhance first - and -last mile connectivity. Recognizing the unprecedented landscape change in mobility options, on September 24, 2013, the Council awarded a professional services contract to Nelson \Nygaard Consulting Associates to assist BBB in the planning process for integrating Big Blue Bus services with the seven new Expo Stations. The purpose of this study was to assist BBB in developing appropriate responses to these changing conditions. The study provided a review of the existing conditions, created a series of projections and demand 3 estimates expected as a result of the impending changes, and formulated a plan to meet demand with an adjusted and appropriate service model. The primary objectives of the plan were: • Creating first - and -last mile connectivity • Creating more north -south corridor service to serve the stations • Maximizing the utility gained from available resources • Retaining current BBB service that serves markets and customers that do not interface with Expo The preliminary BBB Expo service integration proposal was presented to stakeholders and the public at large over a five -month period between June and October 2014, during which time BBB staff invited and received extensive feedback on the route restructure proposal. Informed by over 4,600 survey responses and over 12,300 individual written and verbal comments through email, survey, public meeting, letters and workshops regarding the initial iteration of proposed changes to BBB service, the preliminary plan was significantly revised. This revised plan was presented to Council on ' December 16 2014, where Councilmembers offered questions and feedback regarding the plan. The results of that study session informed additional changes to the plan, resulting in the recommended option presented in this report. Discussion The arrival of the Expo rail line in Santa Monica is an opportunity to increase transit ridership, make a substantive contribution to reduction of greenhouse gas emissions and traffic congestion, and to contribute to overall quality of life for Santa Monica residents, workers and guests. In order to achieve these results, light rail passengers must be able to get to and from multiple destinations that are not within walking distance of the stations. BBB integration of the bus route system with the new rail stations is part of a larger initiative of increasing access to active transportation and alternative modes of travel underway in Santa Monica. This larger initiative is referred to in the City's Land Use and Circulation Element as improving alternative transportation choices (LUCE, Ch. 4.0 -58, p. 482). 0 In order to better understand the projected demand, BBB staff undertook an extensive study which included the analysis of land use, key origins and destinations, current transit ridership patterns, existing transit service and routes, corridor analysis, industry best practices and transit demand market analysis. A transit demand market analysis is the assessment of conditions that affect demand for transit services, and the types of services that might best match that demand. The overall study goals included maximizing ridership through efficient allocation of resources, minimizing impacts to traffic, stimulating Expo ridership, creating a budget sensitive service plan, and creating new direct links between stations and adjacent areas. The additional input from stakeholder and public outreach helped guide staff toward a comprehensive plan to integrate BBB service with Expo that will encourage the use of Expo and also retain the usefulness of the current BBB system. Throughout the planning process, BBB staff involved key stakeholders, residents, neighborhood associations, business improvement districts, the Santa Monica Convention and Visitors Bureau, Downtown Santa Monica, Inc., and local businesses in a series of workshops designed to elicit public input about the process. BBB also worked closely with the Los Angeles County Metropolitan Transportation Authority (Metro) and Culver CityBus to eliminate duplication of services where possible. Framework of the BBB /Expo Service Integration Planning Process Key components of the BBB /Expo Service Integration Study included public involvement, analysis of the current system, update of demographic information based on the 2010 census data, first - and -last mile connectivity analysis (connecting people between station locations and destinations that are beyond walking distance), reduction /elimination of redundancy between BBB, Metro, and Culver CityBus, and seamless intermodal connectivity. In addition, the study will undertake a Title VI1 Civil The Federal Transportation Authority requires compliance under Title VI of the Civil Rights Act of 1964 which addresses discrimination in most areas of public life in the United States including transportation. 5 Rights evaluation of the proposed changes, and a follow -up study to be conducted one year after BBB service implementation to determine successes and continued challenges. Staff conducted an extensive public outreach effort to seek input from stakeholders, the details of which were described in the December 16, 2014 staff report and which are summarized in the table below. 0 December 16, 2014 Proposal Informed by the 12,300 individual written and verbal comments received through email, survey, public meeting, letters and workshops regarding the initial iteration of proposed changes to BBB service, the second iteration of the plan, which incorporates the following nine elements, was presented to Council on December 16, 2014. 1. New Ridership Opportunities and Efficiencies The Expo Service Integration Plan creates most of its new transit opportunities by reducing or eliminating poorly performing services and replacing them with services that are expected to carry more passengers. In some cases, key destinations are serviced by a different route that is designed to be more efficient. While eliminating some routes or trips to create new ones can inconvenience some passengers, there are significant increases in projected systemwide ridership and efficiency as a result. Understanding that while elimination of low- ridership routes and trips creates systemwide efficiency, there may be pockets of rider demand that warrant introduction of a new type of service known as demand response service. Where demand for transit is light, demand response service may be able to provide a higher level of convenience at a lower cost per passenger than fixed route service. A demand response system is defined by the Federal Transit Administration as any non - fixed route system of transporting individuals that requires advanced scheduling by the customer, including services provided by public entities, nonprofits, and private providers. A demand response service in place would allow passengers to call BBB for the desired service at the desired time during hours of availability, such as weekend nights, where it is conceivable that increased demand may exist. BBB, in response to the trips generated by such calls, would dispatch a vehicle to pick up the passengers and transport them to their desired destinations. BBB is exploring opportunities to introduce demand response service in areas where overall ridership is low, but may have pockets of increased demand during certain time periods such as weekend nights. 7 2. An Engaged and Responsive Public Process Significant analysis was conducted regarding Big Blue Bus' current ridership base. The initial plan contained elimination of several routes and parts of routes. Big Blue Bus received extensive feedback on some of those proposals from existing riders, specifically in regards to Routes 2, 3, Rapid 3, 8, and 12, and Rapid 12. Additionally, the Council provided feedback on Routes 18, 43 and 44. The revised plan responds to the feedback, in many cases restoring what riders currently have or improving upon what was proposed. Meetings with UCLA student groups were particularly productive in finding solutions. Currently, Routes 1, 2, 3M, 8, 12, and Rapid 12 serve UCLA. The plan, as revised, seeks not only to attract new riders but endeavors to retain as much of the existing ridership base as possible through the implementation of these plan revisions. It also seeks, through enhancements to Routes 18, 43 and 44, to create new connectivity for Santa Monica residents and local neighborhoods, through additions to the number of days of service, span of service and frequency. Several route proposals for new and existing services were strengthened through the public participation process. 3. New North -South Connectivity to Stations The revised plan creates access to the new Expo Stations from areas to the north and south on six new routes, or new corridors on existing routes as follows: ® 4th Street south from Downtown Station to Rose Ave commercial area and Abbott Kinney Blvd via Seventh Ave in Venice ® 23rd Street south from Bergamot Station to Walgrove, Costco on Venice Blvd, and Marina del Rey • 26th Street north from Bergamot Station to San Vicente • Stewart to Colorado to Centinela north from Bergamot Station to Wilshire • Barrington Ave north from Bundy Station to Sunset Blvd • Bi- directional service on 14th and 201h between Pico Blvd and Montana Ave serving Memorial Park Station both ways IT • Continuation of the Main Street corridor southward to Marina del Rey • Extension of Centinela Ave corridor to Playa del Rey from Bundy Station • Sawtelle Blvd connecting UCLA, the Veterans Hospital, and Palms Blvd, also serving Sepulveda Station 4. Increased Access for Key Destinations beyond Walk Distance from Closest Stations: • North end of downtown Santa Monica • Venice east (Abbott Kinney) • Venice west (Main Street and Canal area) • Marina del Rey • Playa Vista • Sony Studios • UCLA • Santa Monica College • Saint John's Hospital • UCLA Medical Center • Brentwood Village • Several high schools and middle schools 5. Reduction of Duplication and Better Coordination with Other Transit Providers Big Blue Bus held 21 meetings with multiple transit providers to discuss duplication and coordination of service resulting in informal agreements to reduce LA Metro trips to downtown Santa Monica by 15% and eliminating over 42,000 miles of LA Metro bus operation from downtown Santa Monica effective January 2016. Meetings with Culver CityBus were fruitful in successfully analyzing ways to work together to preserve connectivity for UCLA students and create a staged service integration framework. Q* 6. Coordination with Santa Monica and Los Angeles Transportation Staff to Ensure Smooth Connections at Stations Big Blue Bus staff coordinated with local staff in both Santa Monica and Los Angeles to ensure that station connections would be seamless and to advocate for a more aggressive approach to providing for "kiss and ride" opportunities, corporate vans and other intermodal needs. This included participation in the Memorial Park neighborhood plan process, the Downtown Specific Plan, and the 4th and Colorado terminus site project design. This work continues in key non - station locations such as Marina del Rey and the Culver City Transit Center. Big Blue Bus met with Culver CityBus to discuss an eventual integration of the two services at Culver City Transit Center and is working on a workshop with LA Metro regarding Marina del Rey overall service. 7. Reorganization of Downtown Santa Monica Routing All downtown Santa Monica bus routes were examined for efficiency and the possibility of lessening the number of buses going west of 4th Street in order to reduce congestion in the heart of the city. The majority of bus -to -bus transfer activity in downtown Santa Monica today takes place between four bus stops — Santa Monica Blvd and Broadway stops at the Promenade, and on both sides of 4th Street at Santa Monica Blvd. The revised plan shifts the preponderance of this transfer activity to areas closer to the Downtown Expo Station and reduces bus traffic west of 4th Street by approximately half. Route 18 in one direction is shifted to 61h Street to help lessen bus congestion on 4th Street. 8. Better Speed and Reliability The revised plan includes careful elimination of poorly performing or too closely spaced bus stops and systemwide on -time performance review to better meet riders' expectations concerning on -time performance. Combined with the upcoming availability of real -time information, these changes are expected to significantly improve the customer experience. IIN 9. Civil Rights Impacts In accordance with the requirements as detailed in the Federal Transit Administration (FTA) Circular C4702.113, titled TITLE VI REQUIREMENTS AND GUIDELINES FOR FEDERAL TRANSIT ADMINISTRATION RECIPIENTS chapter IV -10, part 7, Requirement to evaluate service and fare changes, Nelson \Nygaard was engaged to execute a Title VI analysis on the service plan to judge whether or not there are negative disparate impacts on minority populations on the basis of color, race, or national origin and /or disproportionate burdens on low income populations. There were no disparate impacts found on minority populations in the service area and no disproportionate burdens found on low income populations in the service area based on the recommended plan. In the interim since the plan was presented to Council in December, BBB has conducted further engagement of key stakeholders to discuss remaining questions and issues, including UCLA student groups, Santa Monica College, Culver CityBus, LA Metro and various neighborhood groups and council, and these issues and questions, along with the issues and questions raised by Councilmembers on December 16th, 2014, have resulted in further modifications. The revised plan is outlined below and fully detailed in the attachment. Proposal The revised Big Blue Bus Expo Service Integration Plan as proposed herein is substantially similar to what was presented to Council in December 2014 and summarized above. The revisions can be summarized as follows: 1. In response to Councilmembers' feedback, four of the 20 routes have been substantially adjusted from those presented in December; the remaining 16 routes are essentially unchanged from the December 16°i presentation a. Route 16 was extended to create a connection to Routes 3 and Rapid 3 on Lincoln Boulevard. 11 b. Route 18 has been revised to add night service until 9:30pm, seven nights per week, as well as weekend day service. Both this new night service and the weekend service are recommended at a frequency of every 30 minutes. This route also was rerouted slightly due to LADOT feedback regarding streets in Venice. c. Route 43 was originally recommended as having a span of service from 6am to 9am and 3pm to 6pm, but now includes service from 6am to 9am and 2pm to 7pm. d. Route 44 had been shown to have a frequency of every 20 minutes at the December Study Session. As a result of feedback offered by Santa Monica College, the recommended frequency is now every 15 minutes all day from September through June, and every 30 minutes all day for the months of July and August. 2. These adjustments have resulted in an additional 2% increase in revenue service hours, or an 11 % total increase 3. To offset the additional service hours, the fare increase anticipated for July 2016 would need to be moved up to January 2016 4. To accommodate the increased service levels, the changes would occur over three service changes rather than two. 12 Phasing of New Service The plan includes an increase of approximately 11% in revenue service hours and associated costs. Annual revenue service hours are expected to increase from the current 507,000 to 563,000. Due to the increased hours (11 %), the phasing of new service would be implemented over an extended period. In the December 16m proposal service was implemented over 2 service changes. As proposed, the new hours would require implementation over 3 service changes. Therefore, minor service changes would be implemented in September 2015, the second phase would occur in the spring of 2016 concurrent with the opening of rail service, and the third and final phase would take place in late summer (August) of 2016. Funding of Additional Service The total projected cost associated with the Expo Integration Plan is $4.2 million. This includes $1.8 million of staffing enhancements and $2.4 million in supplies and expenses which will be absorbed in BBB's MOE budget over the next two years. The $4.2 million does not include capital expenditures for new buses, and new bus stops. Funding would require a combination of budget strategies in tandem with a Council approved fare increase effective January 1, 2016. 13 The department continues to identify solutions for funding ongoing costs associated with the service improvements, including internal efficiencies where appropriate, a proposed cash fare increase of $.25 (senior and disabled fares would remain unchanged) and using reserves from Measure R and MOSIPz until passenger revenue aligns with ridership projections over time. BBB projects a 4% increase in passenger revenue with the integration of bus service with Expo. BBB's new proposed cash fare, $1.25, is still one of the lowest in the County as most Municipal Operators are at $1.35 - $1.50, and much lower than Metro's cash fare of $1.75. Senior and Disabled fares would be unchanged at $.50 and BBB passes would be increased incrementally. Details of the staffing and capital requirements as well as the fare increase will be addressed in the department's biennial budget request. Next Steps Subject to Council approval of the recommended plan, BBB will begin designing and building new bus stops in coordination with City officials in Santa Monica and Los Angeles, as well as County officials in Marina del Rey. BBB plans to advocate for minimal infrastructure investment in bus stops beyond the required ADA improvements for the first year of new service. Pending a post - implementation analysis of the service 2 Municipal Operator Bus Service Improvement Program 14 plan that will judge all new route performance, BBB will then consider what, if any, additional street furniture or other improvements are warranted. Staff continues to evaluate the phasing of Expo Light Rail Service to optimize transition for customers, staff and operations. As noted above, staff is currently considering transitional service changes for late summer of 2015, spring of 2016 (commensurate with the operation of the Expo Line) and the final phase in late summer of 2016. These may change due to the actual date for the opening of the light rail line, Council adoption of the proposed BBB FYI 5-17 Biennial Budget, and final work that needs to be completed for infrastructure improvements in Los Angeles. Financial Impacts & Budget Actions There is no immediate financial impact or budget action necessary as a result of the recommended action. Staff anticipates approximately $4.2 million in ongoing costs associated with the proposed service level increases and staff will return to Council during the FY2015 -2017 Biennial Budget process with specific capital and staffing needs. Prepared by: Timothy McCormick, Transit Planning Administrator Approved: Edward F. King Director of Transit Forwarded to Council: jl Elaine Polachek Interim City Manager Attachment: Big Blue Bus Expo Integration Study `!+1 Big Blue Bus Proposed Route Changes April 28, 201 Council Meeting Expo Integration Proposed Big Blue Bus Route Changes w April 201 Contents Introduction..................................................................................................................... ..............................4 StudyTimeline ................................................................................................................. ..............................5 DraftPlan Presented July 2014 ....................................................................................... ..............................6 PublicInput ..................................................................................................................... ..............................6 RecommendedService Plan ............................................................................................ ..............................7 SantaMonica City Council Feedback .............................................................................. ..............................8 Plan Revisions Subsequent to the December 16`h 2014 Study Session ......................... .............................17 SystemChanges from Present ....................................................................................... .............................18 FrequencyLevels ............................................................................................................ .............................20 NewRoutes .................................................................................................................... .............................21 EnhancedRapid Corridors, .......................................................................................................................... 22 Changes to Frequency, Span or Route ........................................................................... .............................22 EliminatedRoutes .......................................................................................................... .............................22 Downtown Santa Monica Core Service .......................................................................... .............................23 StationIntegration ......................................................................................................... .............................23 Enhancements to Santa Monica College & UCLA .......................................................... .............................23 LA Metro Changes in Santa Monica ............................................................................... .............................24 Routeby Route ............................................................................................................... .............................25 Route 1 —Santa Monica Boulevard ............................................................................ .............................25 Route2 —Wilshire Boulevard ..................................................................................... .............................26 Route 3 /Rapid 3 — Lincoln Boulevard ......................................................................... .............................27 Route 4— San Vicente Boulevard & Carlyle Avenue .................................................. .............................28 Route 5 — Olympic Boulevard — Revised ..................................................................... .............................29 Route6 — SMC Commuter .......................................................................................... .............................29 Route7 /Rapid 7 — Pico Boulevard .............................................................................. .............................31 Route 8 — Ocean Park Boulevard — Revised ............................................................... .............................32 Route9 — Pacific Palisades ......................................................................................... .............................33 Rapid10— Freeway Express ....................................................................................... .............................34 Route 12 /Rapid 12 — UCLA /Westwood Boulevard ..................................................... .............................35 Route13 — Cheviot Hills ............................................................................................. .............................36 Route 14 — Bundy Drive & Centinela Avenue ............................................................. .............................37 Route15 — Barrington Avenue ................................................................................... .............................38 Route 16 — Bergamot Station /Marina Del Rey ........................................................... .............................39 Route17 — Sawtelle Boulevard .................................................................................. .............................40 Route 18 - Abbott Kinney / Montana / UCLA ............................................................. .............................41 Rapid 20— Expo Culver City (Delete Route 20) .......................................................... .............................42 Route 41 -42 — Memorial Park Station Loop ............................................................... .............................43 Route 43 — 26th Street /San Vicente ............................................................................ .............................44 Downtown Santa Monica Routing ................................................................................. .............................47 Late Night Expo Demand Response Service ................................................................... .............................48 Introduction................................................................................................................ .............................48 ServiceDescription ..................................................................................................... .............................48 Fares........................................................................................................................... .............................50 EstimatedCost of Service ........................................................................................... .............................50 EstimatedRidership ................................................................................................... .............................50 NextSteps ...................................................................................................................... .............................52 I FiiT iST3i%7'1 The arrival of the seven new stations on the Expo Light Rail Line in the Big Blue Bus service area is an opportunity for Big Blue Bus to attract a large number of new riders. With many key destinations in the Big Blue Bus service area beyond walking distance from the new stations, and station parking at a premium, first - and -last mile connections will be crucial to maximizing the benefit of the rail line on traffic congestion and quality of life. The proposed plan seeks to leverage the strengths of the current Big Blue Bus route system, change or eliminate the weaker services in the system, and create new or redesigned corridors that will serve both our existing riders and attract new riders. The plan as shown here features an 11% increase in vehicle revenue hours of service and is projected to attract a 14.6% increase in riders. The following pages describe the intentions, steps taken, and outcomes of the planning process. BBB / Expo Integration Proposal April 2015 Page 4 BBB / Expo Integration Proposal April 2015 Page 5 Draft Plan Presented July 2014 The draft plan, initially presented in July 2014, featured the following: • A 9% increase in revenue service hours • A dense grid of north -south services • Removal of service duplication • Stop consolidation to improve speed and reliability for rapid services • Increased service on major ridership corridors • Inclusion of last mile service to all regional destinations • Recommended changes to all routes • Service change recommendation in two phases o Summer -Fall 2015 o Winter- Spring /Summer 2016 Public Input An intensive public engagement program utilizing multiple channels was conducted over the course of more than a year, which included the following outreach: • An online survey to gauge public desires • The first round of stakeholder and public meetings — Spring 2013 • Second online survey offering trade -off choices • The second round of stakeholder and public meetings — Summer 2014 • 21 coordination meetings conducted with other transit service providers • Third online survey regarding the draft plan • City Council Study Session • Final Stakeholder meetings This extensive public engagement resulted in 4,600 survey responses and a total of 12,300 written and verbal comments on the plan. Analysis of the public input responses can be summed up as overall supportive of changing BBB service to connect to Expo. BBB / Expo Integration Proposal April 2015 Page 6 Following is a map of the recommended service plan. Most of the route plan shown here is identical to what was shown during the December 16, 2014 City Council Study Session. Subsequent to the Council Study Session, Routes 5, 14, 16, 18, and 43 were adjusted at the ends of the line to accommodate newly identified turnarounds. Route 18 also received a mid -route adjustment, which now shows the route travelling 7th Avenue between Rose and California Avenues through Venice rather than 6th Avenue. This change was made as a result of feedback received from LADOT regarding use of 6" Avenue. BBB / Expo Integration Proposal April 2015 Page 7 Santa Monica City Council Feedback Councilmembers offered a number of substantive comments and questions at the December 16, 2014 Study Session. The questions and comments posed by Councilmembers are listed below with responses, information, and recommendations. Comment: Route 41 -42 should go to Carlyle, especially on weekends. Response: There is not sufficient ridership demand between Montana Avenue and San Vicente Blvd to make additional fixed route service a viable option at this time (see Existing Ridership by Stop Map). Where demand for transit is light, demand response service may be able to provide a higher level of convenience at a lower cost per passenger than fixed route service. Demand response service is defined by the Federal Transit Administration as any non -fixed route system of transporting individuals that requires advanced scheduling by the customer, including services provided by public entities, nonprofits, and private providers. In the case of service between Montana Avenue and San Vicente Blvd, demand response service in place would allow passengers to call BBB for the desired service. BBB, in response to the trips generated by such calls, would dispatch a vehicle to pick up the passengers and transport them to their desired destinations. BBB is exploring opportunities to introduce demand response service in areas where overall ridership is low, but may have pockets of increased demand during certain time periods such as weekend nights. Recommendation: Create demand response weekend night service and monitor how demand builds in order to see if ridership grows enough to warrant a higher service level. BBB / Expo Integration Proposal April 2015 Page 8 Fcopasei Rowe 9 .. 1 Ca"tnt C, rant 4x:ont Route 3 OP,,,pase3 Rome IS F:oposed Rotite 43 FropascC Ra.+tt 41 -42- :. 11 25 �/. 83 Question: Why was the 41 -42 shortened from Sunset Park in the plan? Response: The Routes 41 -42 were shortened from travelling as far south as Ocean Park Blvd in response to feedback from the Friends of Sunset Park neighborhood association (FOSP) that there were too many buses on the streets between Pico and Ocean Park Blvd, specifically on 20th Street. However, contrary to first appearances, residents of Sunset Park will have more service to Memorial Park Station, not less. Although Routes 41 and 42 will not go to Ocean Park Blvd, Route 44 and Route 16 will instead connect residents of Ocean Park Blvd to Expo on weekdays. The new service will increase the number of trips from 37 one -way trips per day on weekdays today to 62 trips in each direction. This service level constitutes a 68% INCREASE in service over what the 41 -42 offers now. Recommendation: Proceed with service as described in the Study Session. Comment: Route 43 should have extended hours, especially in the PM peak. Response: The plan presented at the City Council Study Session contained service from 6am -9am and 3pm to 6pm on Route 43. A reexamination of ridership patterns in this area showed demand between 2pm and 3pm equal to the demand between 3pm and 6pm, perhaps due to student and domestic help trips. Additionally, as BBB / Expo Integration Proposal April 2015 Page 9 was pointed out in the study session, it was recognized that shutting the route down too early could sabotage efforts to build a ridership base during the rest of the day. Recommendation: Extend service hours in the afternoon by two hours - 2pm to 7pm, rather than 3pm to 6pm. Look for ways to strengthen demand on the route in order to help it develop a strong ridership base. Consideration will be given at a later stage to a route extension, possibly to SMC Main Campus to forge a connection between the Academy of Entertainment and Technology (AET) campus and the SMC Main Campus in the Fall of 2016 when the AET campus is scheduled to reopen. This additional ridership base could help sustain and strengthen the route, and build a case for more frequency and span increases. Big Blue Bus will continue to work with Santa Monica College toward our shared goals of reducing single occupant automobile use at all campuses, and finding ways to build sustainable systems to support that goal. Expansion of service may be dependent on the outcomes of further contract negotiations and collaborative identification of funding streams to support continued growth of SMC focused transit. Question: Why doesn't the 43 go west of 14th Street? Response: Please see map at the beginning of this section showing current ridership in northern Santa Monica north of Montana Avenue. There is little demand for bus service between the corner of San Vicente Blvd at 14th St and San Vicente Blvd at the corner of 7th Street where Route 9 will be running. These two intersections are slightly over one -half mile away from each other. Due to the low ridership currently realized there, the area is not best suited for a fixed -route service and would be a better candidate for an expansion of demand response service, where customers can call BBB for service on demand Recommendation: Proceed with service as described in the Study Session. Comment: Santa Monica College Bundy Campus needs night service. Response: Big Blue Bus reached out to SMC to understand the nighttime activities conducted on Bundy Campus. As part of that discussion, BBB learned that SMC runs a free shuttle in continuous service between Bundy Campus and Main Campus from 5:30pm to 10:20pm Monday through Thursday when the campus is most active. This shuttle connects transit passengers to the rest of the transit network providing transfers to Routes 7, 8, and Rapid 7. The presence of the free shuttle means that few riders are motivated to take Big Blue Bus to Bundy Campus directly at night. BBB boards an average of 16 riders on Route 14 on Bundy Drive in front of the campus each evening. These riders are spread across 12 trips for an average of approximately 1.3 riders per trip. Due to the presence of the free shuttle, there is little to no demonstrated demand for paid public transit. Recommendation: Retain Route 44 planned 6pm shutdown time as shown in Study Session and refer passengers to the SMC free night shuttle. BBB / Expo Integration Proposal April 2015 Page 10 Comment: Look for public private opportunities to create circulators within Santa Monica. Response: Big Blue Bus is a key stakeholder in the discussion of first -and- mile opportunities, and is reaching out to other stakeholders and the City's Transportation Demand Management (TDM) team to encourage development of non - public transit first - and -last mile solutions. BBB is available to partner with the city's TDM team to encourage these private enterprises in their alternative transportation endeavors. Comment: We need to create a baseline of ridership to assess the LA Metro San Fernando Valley service impact on BBB Route 2. Response: Approximately 55 people per day are boarding Route 2 westbound at Wilshire and Veteran headed for Santa Monica, and the same number are alighting Route 2 at Wilshire and Veteran coming from Santa Monica. These trips are indicative of a population using the transfer point to commute from the San Fernando Valley to Santa Monica using a combination of Big Blue Bus and LA Metro services. There is indication that approximately five riders are using the service in the opposite direction to commute from Santa Monica to the San Fernando Valley. Recommendation: Continue monitoring ridership at Veteran and Wilshire in light of the introduction of the HOV lane on the 405 to judge impacts on ridership. Question: When is the follow up study? Response: Ed King responded in the Study Session that the follow up study would occur in the latter half of 2017. Question: How has duplication of service gotten resolved? Response: Ed King responded in the Study Session that Big Blue Bus continues to work together with transit partners in the region to avoid duplication of service through focused sector specific meetings on each area. More meetings are scheduled and this effort is expected to be ongoing. Question: Why didn't the Rapid 20 work? Response: Ed King responded in the Study Session that this route was built with very few trips, primarily, to put buses that were already travelling to and from Culver City into revenue service. Without a full and regular schedule, it has been difficult for passengers to make use of this service. 131313 / Expo Integration Proposal April 2015 Page 11 Question: Can the Route 8 go up and over the 4th Street bridge by request? Response: The Route 8 bus could continue to go up and over the bridge by request, but the stops on this section of the route are not ADA accessible and it is not possible to make them ADA accessible due to the steep slopes. Big Blue Bus would prefer to close these stops for the safety of passengers and encourage use of the stops on Ocean Park Blvd at 5th Street for transferring. Elimination of these hillside stops at 4th Street will increase safety for all passengers and speed travel times. Recommendation: Operate Route 8 through the tunnel on Ocean Park Blvd under 4th Street. Encourage transfer passengers between Routes 8 and 18 to walk between the stops on Ocean Park Blvd at 5th on Route 8 and the stops on 4th at Ocean Park Blvd on Route 18. Those not able to make that walk due to disability would be advised to transfer at ADA accessible stops in downtown Santa Monica at 4th Street and Santa Monica Blvd. Question: Did we address Samohi concerns? Response: Yes, Big Blue Bus management met with parents and administrators at a Santa Monica - Malibu PTSA meeting at Samohi on September 29th, 2014 to address concerns. Several attributes of the plan including the decision to transform Route 3M service to become Route 18, the decision to keep Route 9 terminating in the Civic Center, and the decision to reroute the Routes 7 and Rapid 7 to 41h Street are a direct result of those discussions. Comment: Adding this service should help traffic. Response: Big Blue Bus sees this plan as an integral part of the City's goal to achieve "No Net New Evening Peak Period Vehicle Trips ". Comment: There are concerns about 41h Street bus traffic. Response: The plan presented to Council at the Study Session does increase the number of buses using 4th St, by approximately one bus every five minutes during the peak times. Buses will not stop between Civic Center Drive and Colorado Blvd and will continue to use the present stops north of Colorado Blvd. This increase has been vetted with City of Santa Monica Traffic Engineering department, and is not expected to cause a noticeable increase in congestion on 41h Street. Recommendation: Proceed with service as described in the Study Session. BBB / Expo Integration Proposal April 2015 Page 12 Comment: Route 18 needs weekend service. Also, encourage sustainability and support downtown Monica by providing night service on Route 18. Response: Regarding weekend service, Route 3M currently has an average of 600 average daily Saturday boardings north of downtown Santa Monica. Additionally, there are 1,019 Saturday boardings on Lincoln Blvd and 1,431 boardings on Main Street in the areas paralleling the new Route 18 south of downtown Santa Monica implying latent weekend demand in this area. Regarding evening service, Route 3M carries fewer than eight people on any of its current trips after 7pm. It is possible that the southern end of Route 18 could develop a stronger evening ridership base, as the parallel sections of Lincoln Blvd and Main Street board a total of 345 passengers after 7pm weekdays. The vast majority of those passengers are carried between 7:00 and 9:30pm. Recommendation: Implement evening service seven days per week every 30 minutes until 9:30pm and adjust the plan to include Saturday and Sunday service on Route 18 every 30 minutes. Comment: Routes 14 and 16 stop short of where they should Response: BBB has invited our partner agencies to discuss our plan and look for ways to rationalize the services for the benefit of passengers, and Mr. Henry correctly identifies three missed opportunities. Regarding rationalizing Marina del Rey services, BBB has engaged a wide constituency of agencies such as the Westside Council of Governments, the City of Los Angeles Planning Department, LA Mayor's Office, Culver City Bus, LA Metro, LADOT and the City Councilmembers from area districts to discuss duplication of service. As a result of this inquiry, Big Blue Bus is currently working with LA City Planning to conduct a Marina del Rey workshop to address the issues noted. Due to the complexity and number of parties involved, this is expected to be a prolonged exercise and may be addressed in follow up recommendations. Regarding terminating Route 14 at Culver City Transit Center at the Fox Hills (Westfield) Mall, this request was brought to the attention of Culver CityBus. Culver CityBus has committed to work with Big Blue Bus to find solutions to the transfer dilemma. Currently, the Culver City Transit Center does not have any excess capacity and cannot accept any additional routes. Regarding creating a transfer point between Routes 16, 3 and Rapid 3, Big Blue Bus has found a way to achieve this route and turnaround and has made the appropriate requests to LADOT. BBB will continue to pursue individual solutions on these points and greater regional cooperation. Additional transfer points may be created in a second phase of implementation in year two. BBB / Expo Integration Proposal April 2015 Page 13 Comment: Shuttle should be run through public private partnerships. Also, we need private shuttle pick up zones city wide. Lastly, how can GPS technology empower shuttles in Santa Monica? Response: Big Blue Bus is a key stakeholder in the discussion of first - and -last mile opportunities, and is reaching out to other stakeholders and the City's Transportation Demand Management team to encourage development of non - public transit first - and -last mile solutions. BBB is available to partner with the city's TDM team to encourage these private enterprises in their alternative transportation endeavors. The GPS technology continues to evolve and new solutions are appearing that may be of help to transportation providers. Given the nature and speed of the transformation of technology, this inquiry should be conducted on a case by case basis as opportunities arise. Comment: There should be east west service at Memorial Park Station. Response: Currently Route 5 attracts 189 daily riders between Lincoln Blvd and Bergamot Station, which is enough to indicate a continued demand for transit service. However, it is anticipated that a significant portion of these customers may migrate to Expo and then walk the remainder of the trip for east -west travel. The basis for this assumption may change as land uses change. Therefore, Big Blue Bus has asked the rail construction authority to restore the concrete bus pads on Colorado Blvd between Memorial Park Station and Downtown Station, should service be restored. The decision to remove the service was made due to fiscal constraints and the desire to reduce duplication. East of Memorial Park Station, there is east -west service between 20th Street and the city line along Olympic Blvd on Routes 5 and 16. Recommendation: Proceed with service on Route 5 as described in the Study Session and the associated recommendation to remove service west of Bergamot Station on Colorado Blvd. Monitor customer feedback and demand to see if replacement service is warranted on Colorado Blvd once Expo is up and running. Comment: Should we have shuttles to Memorial Park Station? Response: Big Blue Bus worked extensively with PCD on the Memorial Park Plan, which is still in development. This plan offers the opportunity to develop space for public /private shuttle accommodation at the station. Big Blue Bus is a key stakeholder in the discussion of first - and -last mile opportunities, and is reaching out to other stakeholders and the City's Transportation Demand Management team to encourage development of non - public transit first - and -last mile solutions. BBB / Expo Integration Proposal April 2015 Page 14 Question: Weekend crowds are bigger. Why isn't weekend service bigger? Response: Although downtown Santa Monica can become more congested on weekends than weekdays, bus ridership does not follow that same trend. Weekday ridership is higher than weekend ridership, both system- wide, and specifically in downtown Santa Monica. Average weekday ridership last summer (when weekends are most busy) was over 57,000 riders per day system- wide, more than double the average Saturday ridership of 26,700, and almost three times the Sunday average of 19,730 riders. Looking at solely the activity on the transit mall to isolate downtown Santa Monica from the system, the difference between weekday and Saturday is closer but weekday ridership is still higher. There are 1,967 people boarding on average on a weekday at the transit mall, which is 36% higher than the Saturday average of 1,447 riders at the transit mall. Service levels are less on the weekend as a result of bus ridership not following the general traffic trend of higher on the weekend. Question: Is BBB ready with equipment and manpower to make the plan happen? Can we get small buses? Response: Big Blue Bus will be prepared to implement the Expo service changes with new buses that have been ordered, and will be ordered over the next several months. There is only one vehicle type at issue for BBB, which is the extra small vehicle needed to run the Route 43. This need for an extra small vehicle is due to the presence of a traffic calming roundabout at 26`x' Street and Washington Avenue, and the turning movement limitations for a U -turn on San Vicente Blvd. Staff has identified and tested a 29 -foot bus that is proposed for this service. Big Blue Bus intends to pursue purchase of four new vehicles that will be less than 32 -feet in length to use in neighborhood fixed route service. This will bring the fleet of buses less than forty -feet to a total of 19, representing a 26% increase in small vehicle fleet. Additionally, Big Blue Bus intends to use two small vehicles (cutaway type or low -floor minivan) for late night demand response service. The procurement request will come before Council on the consent calendar sometime in April. The additional service hours, changes in routes and schedules, and addition of new fleet types over the next 12 -18 months will require a significant amount of personnel planning /hiring, training and transition. This process will take place over three service changes starting in August 2015. Comment: Buses should be cut off in the evening. Response: Service will be continuously monitored to determine when demand tapers in the evening and when service should either be diminished or eliminated for the evening. Recommendation: Proceed with service as described in the Study Session. BBB / Expo Integration Proposal April 2015 Page 15 Comment: Integrated payment (TAP) is good for transit. Fare integration is critical to reduced duplication of service since people will have to transfer more. Response: Big Blue Bus already serves five busy rail stations. With the addition of seven more, bus to rail transfer is expected to make up a significantly large share of our business. As such, fare integration is crucial to our success. BBB has fully installed all TAP units and went live with TAP on March 1, 2015. Comment: Maybe we should be on Sepulveda if Culver City isn't ready to accommodate UCLA riders. Response: BBB has engaged Culver CityBus in numerous meetings on the topic of service integration and how we accommodate each other in the Palms area, including additional meetings subsequent to the Council Study Session. The recommended plan works in concert with improvements that Culver CityBus has planned, and maintains or improves service levels for students. If possible, BBB would like to avoid direct duplication of service in this area, and because Culver CityBus runs the length of Sepulveda from the airport to UCLA, it seems most logical to support their efforts to fully accommodate the corridor rather than duplicate their service for a limited stretch of route. Recommendation: Retain removal of service from Sepulveda Blvd in the plan and continue to monitor the output of Culver City's planning process to ensure that students' needs are met in the plan. Question: Where are we on circulators north of Montana and in Sunset Park? Response: The area north of Montana does not warrant additional service levels beyond a possible demand response service. The overall ridership is low along this segment and as with Carlyle and similar areas losing service, a demand response service in place during times of increased demand, such as weekend nights, would allow customers the option of riding transit. Please see the attached ridership map at the beginning of this section and discussion on other Montana area questions. Concerning Sunset Park, this area is served in the plan by numerous routes, all of which will go to Expo Stations, including Routes 7 and Rapid 7 on Pico (downtown Station and Sepulveda Station), Route 8 on Ocean Park Blvd (downtown station and Westwood station), Route 41, 42 on Pico Blvd (Memorial Park Station), Route 44 on 14th Street, and Ocean Park Blvd (Memorial Park Station), Route 16 on 20th and 23rd Streets (Bergamot Station), and Route 14 on Centinela -Bundy (Bundy Station). It is challenging for neighborhood circulators (short routes with small buses that serve a small area) to gain sufficient ridership to be sustainable. The routes noted above that pass through the neighborhood to key destinations are longer and are a more sustainable solution for low and medium density neighborhoods than neighborhood circulators because they have more opportunity to attract riders. There are few residents of BBB / Expo Integration Proposal April 2015 Page 16 Sunset Park who will have more than a 1,000 foot walk to Expo integrated bus service. The longest walk will be for residents near Marine Park, who will have Expo related bus service on Lincoln Blvd and also on 23`d St. Recommendation: Proceed with service as described in the Study Session. Comment: We need to help local people, not just do Expo based trips. Response: Big Blue Bus is retaining much of its existing transit network, building on the strengths and eliminating some of the weaknesses. The enhancements to Routes 3, Rapid 3, 7, Rapid 7, 8, 41, 42, and 44 and the introduction of Routes 16, 18, and 43 will create many new transit opportunities for Santa Monica residents to move about within the City of Santa Monica and the greater area. Subsequent to the City Council Study Session on December 16, 2015, Big Blue Bus reviewed Council feedback and other post -Study Session feedback from LADOT, Santa Monica College, and other stakeholder organizations. As a result of that feedback and continued analysis, minor changes were made to 13 routes. These changes involved routing at bus turnarounds and small changes to frequencies and spans of service that will not substantially alter service levels, and did not significantly impact total service hours or budget. However, four routes in the recommended plan received substantial updates as a result of the recent feedback and this most recent set of revisions. These changes result in budget impacts and raise the total increase in service hours from the current 507,000 vehicle revenue service hours to a new recommendation of 563,250 revenue service hours, an increase of 10,250 vehicle revenue service hours over what was brought to Council during the December 16, 2014 Study Session (553,000 revenue service hours). The above service level increase is estimated at $4.2 million in ongoing costs and will be addressed in detail in the Department's biennial budget request. Route 16 Route 16 has been extended to create a connection to Routes 3 & Rapid 3 on Lincoln Boulevard, adding 450 of the increase of 10,250 vehicle revenue service hours noted above. Route 18 The recommended plan now calls for adding night service until 9:30pm, seven nights per week, as well as weekend day service. Both this new.night service and the weekend service are recommended at a frequency of every 30 minutes. This route also was rerouted slightly due to LADOT feedback regarding streets in Venice. The addition of weekend service and night service accounted for 6,650 (weekend 4,000 and nights 2,650 service hours) of the increase of 10,250 vehicle revenue service hours noted above. Route 43 This route was originally recommended as having a span of service from 6am to 9am and 3pm to 6pm. The new recommendation now includes service from 6am to 9am and 2pm to 7pm. This route is also being studied for a BBB / Expo Integration Proposal April 2015 Page 17 possible extension; however, the. results of that inquiry will be brought back to council at a later date and are not included in the service plan at this time. The increase of the afternoon span of service accounted for 1,020 of the increase of 10,000 vehicle revenue service hours noted above. Route 44 This route was shown at the Council Study Session as having a frequency of every 20 minutes all day all year. As a result of feedback offered by Santa Monica College, the recommended frequency is now every 15 minutes all day from September through June, and every 30 minutes all day for the months of July and August. This change is in response to SMC's request to encourage student use of the extensive parking resources at Bundy Campus, entering the main and satellite campus system by using only public transit, and thereby lowering levels of student car trips west of Bundy Drive. The increase of frequency from every 20 minutes to every 15 minutes accounted for 2,130 of the increase of 10,000 vehicle revenue service hours noted above. Summary The four changes above are recommended, and they increase the service plan to 563,250 annual revenue service hours, an increase of 11% over current service levels. The plan without these changes would contain 553,000 annual revenue service hours, an increase of 9% over current service levels. System Changes from Present The Big Blue Bus Expo Integration Plan that was presented to the Council in December of 2014 is substantially similar to what is presented here. Following is a recapitulation of the core elements of the plan with updates where appropriate. The plan can be summarized as containing the following eight core elements: new routes, enhanced rapid corridors, changed routes, eliminated routes, downtown Santa Monica core service changes, station integration, Santa Monica College and UCLA service enhancements, and LA Metro service changes in Santa Monica. BBB / Expo Integration Proposal April 2015 Page 18 BBB / Expo Integration Proposal April 2015 Page 19 Frequency Levels Both all -day high frequency routes (Route 1, Rapid 3, Rapid 7, and Rapid 12) as well as peak -only high frequency routes (Route 2, Route 8, and Route 14) feature frequency levels of 15 minutes or better under the new proposal. BBB / Expo Integration Proposal April 2015 Page 20 New Routes There are six new routes in the Expo Integration Plan and this remains unchanged from what was presented at the Study Session in December of 2014. Each new route is designed to create new opportunities for Expo integrated ridership either through reformatting existing route segments, or travelling on completely new streets that show high probability of attracting strong ridership. Census data, key ridership locations, stakeholder feedback, and public feedback were all taken into consideration in the creation of these route corridors. New routes are described as follows: Route 15 — Barrington Avenue This route connects Bundy Station with points north along Barrington Avenue terminating at Brentwood Village, filling in the gap in the route network between the existing Bundy Avenue service and Sawtelle Boulevard service. It remains unchanged subsequent to the December 2014 Study Session. Route 16 — Bergamot Station — Marina del Rey Travelling from Bergamot Station in two directions, this route has numerous key ridership locations along its path including the employment center near Wilshire and Centinela, SMC's AET Campus, Bergamot Station, SMC Main Campus, Ocean Park neighborhood, Mark Twain Middle School, Venice High School, Costco on Venice Boulevard, and Marina del Rey employment and housing. This route has been adjusted since the December 2014 Study Session to include a transfer point to Routes 3 and Rapid 3. Route 17 — Sawtelle Boulevard This route has been created from portions of the current Big Blue Bus Routes 4 and 12. Key destinations along this route include UCLA, the Veterans Administration Campus, Sawtelle Boulevard, three Expo Stations including Sepulveda, Palms and Culver City, Hamilton High School, and University Village Apartments (UCLA housing). It remains unchanged subsequent to the December 2014 Study Session. Route 18— Montana — Abbott Kinney Boulevard Connecting the Montana Avenue service with the Downtown Expo Station and a new corridor to the south is expected to strengthen this corridor in terms of its ability to attract riders. Key destinations on this route include UCLA, Brentwood Village, Montana shopping area, Lincoln Boulevard north of downtown, Rose Avenue shopping area, Venice Family Clinic, Venice Skills Center, and Abbott Kinney Boulevard shopping. This route was rerouted subsequent to the December 2014 Study Session to include 6th Street through downtown Santa Monica, and in Venice to use 7th Avenue rather than 61h Avenue between Rose Avenue and California Avenue. Route 42 —14th Street — 20th Street This new route will complement the current Route 41, which currently runs in a clockwise loop. The new route will run the same loop in the opposite direction, counterclockwise. This route will be the key connector for the first - and -last mile destinations near the 17th Street Memorial Park Station including Santa Monica College, Saint John's Hospital, UCLA Medical Center, and Montana Avenue. It remains unchanged subsequent to the December 2014 Study Session. BBB / Expo Integration Proposal April 2015 Page 21 Route 43 — 26th Street — San Vicente Running during the morning and afternoon /early evening peak times with a small vehicle, this commuter service will connect homes and business in the 26th Street corridor, the San Vicente corridor, Paul Revere Middle School with the Bergamot Expo Station and jobs at the Water Garden. This route was rerouted slightly to include a layover on Stewart Street at Pennsylvania Street subsequent to the December 2014 Study Session. The Rapid service enhancements shown to Council in the December 2014 Study Session are still a core element of the plan. Three corridors in the Big Blue Bus System carry an average of 55% of all daily riders. Those corridors are: Pico Boulevard, Lincoln Boulevard, and Westwood Boulevard. Each of the corridors features a local service making all stops, and a rapid service making fewer stops. The rapid service has a faster end -to -end travel time and as such, it has grown in popularity. In the Expo Integration Plan, Big Blue Bus will capitalize on this shift in customer preference from local to rapid service by increasing the frequency on rapid service, and lowering the frequency on the local service. In some instances, where warranted, the total number of stops may be reduced where consolidation makes sense due to ridership patterns. On the Westwood corridor, the Route 12 local service is eliminated altogether, but Route 8 service will operate locally in the corridor. Since rapid service operates end -to -end on the route faster, it is less expensive to run per passenger carried. This change is expected to increase efficiency levels on these corridors and increase passenger satisfaction. These rapid route enhancements were adjusted slightly on the Pico, Lincoln and Westwood corridors subsequent to the December 2014 Study Session based on further study of the ridership patterns. Seven routes other than those mentioned above receive a variety of recommended changes in the Expo Integration Plan as had been noted in the December 2014 Study Session. Routes 1 and 14 are extended to Marina del Rey and Playa Vista, respectively, to provide new connectivity to Expo stations from those areas. Route 5 is shortened on both ends where it duplicates other services. Routes 8, 9, and 44 are rerouted slightly to optimize their performance and in consideration of impacts on neighborhoods. Weekend service is eliminated on Route 10 to help provide needed resources for other routes, and eliminate redundancy with the rail line. As was shown in the December 2014 Study Session, four routes are eliminated, altogether, in the plan as follows: • Route 4 is routinely one of the poorest performing routes in the Big Blue Bus system. Key ridership destinations along the route are included in the plan along Routes 5, 7, Rapid 7, 14, 15, 17 and 43. • Route 6 is eliminated in an effort to reduce duplication of services. • Route 13 services local neighborhoods south and east of Century City. Parts of this route will be served by Route 5, 7 and Rapid 7, and Big Blue Bus is in discussions with Culver CityBus and LA Metro about how their services could better assist riders in these areas. • Route 20 will be directly duplicated by the new Expo line and is eliminated in the plan as a result. BBB / Expo Integration Proposal April 2015 Page 22 Subsequent to the December 2014 Study Session, the plan was changed to retain the layover for Routes 3 and Rapid 3 at 5th and Arizona, and layover for Route 10 at 2nd St and Colorado, pending further study of options. There are a number of other elements of the downtown plan which remain the same as was shown in the December 2014 Study Session as follows: • Reduce bus traffic on the Transit Mall west of 4th Street by 50% • Facilitate transfers from all routes to the Expo Downtown Station • Reduce duplication of services with LA Metro through a 15% reduction in LA Metro trips to downtown • Reduce total bus miles travelled in the downtown area by 42,000 miles per year through strategic rerouting of buses ® Move bus layovers off of Broadway to the corner of 7th Street and Olympic Boulevard Station Integration Big Blue Bus has been working extensively with City of Santa Monica and City of Los Angeles to ensure that passengers making transfers at all stations will have a seamless experience. Initiatives under discussion include provision of way- finding signage, new bus berths, pedestrian improvements, and provisions for other users such as taxi, kiss - and -ride, corporate vans, and ADA Paratransit, in order to keep these users from parking in bus stops. As Big Blue Bus' two largest customers, a more focused review was made of services to Santa Monica College and UCLA campuses in order to look for ways to increase efficiency and provide better service. Subsequent to the City Council Study Session on December 16, 2014, additional meetings were held with Culver CityBus and student representatives from UCLA, as well as with representatives from Santa Monica College. Currently, Santa Monica College is served by Routes 7 and Rapid 7 on Pico Boulevard, Route 44 connecting to Bundy Campus, and Route 41 connecting northward along 14th and 201h Streets. Working with Santa Monica College and the City of Santa Monica Planning and Community Development Team through the Memorial Park Neighborhood Plan Process, Big Blue Bus developed a plan to enhance service to Santa Monica College. Two new corridors will have direct connections to the campus via Route 16. The corridor to the south will travel via 23rd Street to Walgrove to Marina del Rey. The corridor to the north extends northeast to as far as Saltaire and Wilshire, connecting the main campus with the newly expanded AET Campus at Stewart and Pennsylvania Street and making connections for students transferring from Santa Monica and Wilshire bus routes. Subsequent to the December 2014 Council Study Session, SMC made the request that the frequency on Route 44 be restored in the plan to its current every 15 minute frequency and that change was made in the recommended plan. Additionally, BBB is exploring the possibility of creating an extension to Route 43 once the AET campus opens in late 2016 to serve the dual purposes of creating a strong ridership base for Route 43, and providing increased frequency for students travelling back and forth between campuses. BBB / Expo Integration Proposal April 2015 Page 23 UCLA is currently served by six routes, including Routes 1, 2, 3M, 8, 12 and Rapid 12. In the Expo Integration Plan, there are still six routes serving UCLA (1, 2, 8, 12, 17 & 18), but more destinations are available as a one - seat ride from campus. The transformation of Route 3M into Route 18 will mean that students, faculty and staff in eastern sections of Venice will now be able to get to campus without changing buses, and the extension of the Sawtelle Route 17 to UCLA will mean that residents along Sawtelle Blvd will also now be able to ride to campus without transferring. The Big Blue Bus Expo Integration Plan includes changes for LA Metro that reduce overlap and duplication of service, and reduce overall bus miles in the City of Santa Monica. LA Metro has preliminarily agreed to the recommended changes in routing and is expected to retain their current layover locations in downtown Santa Monica during this transition. BBB / Expo Integration Proposal April 2015 Page 24 Route by Route The following is a series of route maps, details of span and frequency and key points of changes. Route Y - Santa Monica Boulevat °d Downtown Santa Monica routing is adjusted to serve the station, the southern extension is eliminated to Venice High School and instead, the route is extended to Marina del Rey. The southern portion of route formerly going to Venice High School is now replaced with Routes 16 and 18. y ' S, ON e PmposedNute ci HILOARD Weekday kda ucih �^ y Q M""BOl C Ilon J& Saturday 0 r Sunday 5:30 — 00:30 6:00 — 00:30 6:30 — 00:30 10/10/15 15 -20 15 -20 BBB / Expo Integration Proposal April 2015 Page 25 Route 2 -- Wilsbire Boulevard Route 2 terminates at the Downtown Santa Monica Expo Station with little change to the frequency and span of service. p Proposed RWm HILDARD 7ER14INAL o Metro Rel ,I UCLA Connect on �t .a F vt �' g.- � ry 'q .�'Y PC o o x�r A �O ..e F Il t� Ye IVIC CENTER �`, '�•� wAY %y' s,� z ry BBB / Expo Integration Proposal April 2015 Page 26 Route 3 /Rapid 3 - Lincoln Boulevard The proposed plan shifts resources to increase frequency on Rapid 3 and decrease frequency on the local Route 3, with more Rapid 3 service added on weekends and bus stops being consolidated Weekday 5:00 — 00:45 20/20/30 Weekday 6:00 — 20:00 10 / 12 / 20 Proposed Route 5:30 -00:30 20 -30 Saturday a P(opoeeE Route 20 Sunday 5:30 -00:30 fi ® Metro Rap _ Sunday 6:30 -19:00 30 Connection 4 ,y y J d STN & ARIZONA 3, It 1+` ,1 LAX �L � a 0 " AVIATION GREEN LINE STATION;. Weekday 5:00 — 00:45 20/20/30 Weekday 6:00 — 20:00 10 / 12 / 20 Saturday 5:30 -00:30 20 -30 Saturday 6:00 -19:00 20 Sunday 5:30 -00:30 20 -30 Sunday 6:30 -19:00 30 131313 / Expo Integration Proposal April 2015 Page 27 Route 4 - San Vicente Boulevard & CarIyle Avenue This route is deleted in the plan. High ridership areas are served on other routes as follows: Route 9 on 4th Street between downtown and San Vicente Boulevard, Route 43 on San Vicente between 261h and 14th Streets, Routes 14 and 18 on San Vicente Boulevard in Brentwood, Route 17 on Sawtelle between VA and Sepulveda Expo Station, Route 7 and Rapid 7 on Pico Boulevard, and Route 5 on Olympic Boulevard. 131313 / Expo Integration Proposal April 2015 Page 28 it '";Ilea Deleted Route See other maps for ,.posed s erviee in this corridor Y �' Yv lk YS'G 5s IIr.4Y y „,.2b' .'„r:,r,+`✓ X4``5"- G :"•�'”" of µiv u Cs e i N %je YGro arfl w � b � .M1 �� °5 vnrne.n 131313 / Expo Integration Proposal April 2015 Page 28 Route S - Olympic Boulevard G. Revised This route is shortened on both ends in the plan to reduce duplication with LA Metro and Expo Line. Sections deleted are east of Century City and west of Bergamot Station. There will be peak only service on Motor Avenue to replace part of the service lost on Route 13 until Culver City adds service there, at which point Big Blue Bus will discontinue service on Motor Avenue. BBB / Expo Integration Proposal April 2015 Page 29 ^ap I Proposed Route a••• =�* ' ss;•: es+ es Peek Per ods Only ' L111tt EO@} Deleted Segment © Metro Rod Conneeton xw71 y'p I'dllp.:31114td!.0 py uv $ � e i CONSTELLATION 0" g ¢ '# ,Ile CENTURY PARK WEST . nlrr�Illi Illlr.L �4 t _�.,,r" N e; rr ,d'1 `•. ..,, ,,..•..:,�"= 'r Z3"-•" t-"• -' PALMS IXPO i:� Q7 .:STATION OLYMPIC ' sr CLO4ERFIEL D 3�b f s s "i• J Z �•fi yp BBB / Expo Integration Proposal April 2015 Page 29 Route 6 - SMC Commuter This route is deleted in the plan as all sections are served by other routes BBB / Expo Integration Proposal April 2015 Page 30 Route 7/Rapid 7 - Pico Boulevard The primary focus of the change to this route is to shift resources from local Route 7 to Rapid 7, and to add weekend service on Rapid 7. This route is also rerouted in Downtown Santa Monica from Ocean Avenue to 4th Street. Lastly, three trips on this route will be deviated in each direction to accommodate former Route 13 riders in Beverlywood. 131313 / Expo Integration Proposal April 2015 Page 31 r WILSHIRE /WESTERN PURPLE LINE STATION f . ff RIMPAU w r - TRANSIT r CENTER' ,'s= 4 uo 7TH &'� r rl y OLYMPIC„^'- n s a ^`T SANTA `.. 'L z MONICA10 COLLEGE p$ 5� 3 r srny �*r �% I d .ti s +- Proposed Route ... -: ✓' Select Trips Only Proposed Route +� n Deleted Segment © Metro Re:R Metro 131313 / Expo Integration Proposal April 2015 Page 31 This route has two small reroutes as follows: use Ocean Avenue in Downtown Santa Monica instead of Main Street to 2nd Street, and operate through the 4th Street underpass on Ocean Park Boulevard instead of up and over 4th Street. o® Proposed Roble NILGARD TERMINAL ' 111110111 Delelpd Segment UCLA 0 Metro Rail Connection Fy 5 ny`4 �r JAfu: x3 K 2. r jrn S .,: xrrnn �r,r r Y O9° nb' Can S Cr. o>Yr�e �5 SANTA MONICA ,� zt°`�� a COLLEGE ry� "Nr x'4Cy BBB / Expo Integration Proposal April 2015 Page 32 Route 9 - Pacific Palisades This route is adjusted to use 4th Street between San Vicente and Downtown Santa Monica instead of 7th and 6m Streets. BBB / Expo Integration Proposal April 2015 Page 33 p%99019 FrgynsY Y BBB / Expo Integration Proposal April 2015 Page 33 Rapid 10 -- Freeway Express This route remains largely the same except for the removal of weekend service and rerouting in the downtown area. This route may see further changes once Expo ridership patterns stabilize. ETWIN-13MMIN 1P BBB / Expo Integration Proposal April 2015 Page 34 't .e.:� Proposed Roule © Metro Red Connection v x N � R S 4 84 a typ lk TO DOWNTOWN LOS ANOELES M.oxhHng a'" alignm ®nll S S f »,Se � d •gyp © %a 4�y� 2NPrf. tea- '�b p° @Z ego' a k..ye<x vnyn a BBB / Expo Integration Proposal April 2015 Page 34 Route 12 /Rapid 1.2 - UCLA/Westwood Boulevard The plan for these routes is to consolidate them on the current Rapid 12 route and to shift the terminus from Culver City Station to Motor and Washington. BBB / Expo Integration Proposal April 2015 Page 35 @0 h, wLCAen d TERMINAL UCLA. r proposed Route and Stops asi ewai Oeteted Segment ® Me tro Rai( Connection l ,yam `9M141u LL� �5, �vtyMi� J P. a „wNVn IY6A If2 � � to NF4nP S ��? #c3 � ED ? 3 kt • °� as � w MOTOR & ot� z �T s WASHINGTON < a % i g t f �r{D ECG qt��') tuff P BBB / Expo Integration Proposal April 2015 Page 35 tHEMUMINIM , This route is deleted in the plan. Riders can access Route 7 or Rapid 7 on Pico Boulevard and Route 5 between Century City and Palms. Additionally, three trips in each direction on Route 7 will be detoured to the Beverlywood neighborhood for the benefit of workers there. BBB / Expo Integration Proposal April 2015 Page 36 Deleted Route See other maps for prapos.d so"r"e In this carritl., $w N, lip o-e k 9 .vov,.. ld'101 Yak( nlif AYE C ¢� .`t art f1 fP ell ie .sped fi�F 6 A BBB / Expo Integration Proposal April 2015 Page 36 Route 14 - Bundy Drive & Centinela`9 Avenue This route is extended to Playa Vista in the plan and also shortened on the highly congested northern segment to improve speed and reliability. �1 k ARTI Pf 131313 / Expo Integration Proposal April 2015 Page 37 PmposeJ Rame a Is ONeleO5e9menl Melm RMI Cmne[IWn MONTANA BARRINGTON *, PA y. sy y OA BLUf° � °vcv �1 k ARTI Pf 131313 / Expo Integration Proposal April 2015 Page 37 Route 15 _ Barrington Avenue This new route services Barrington Boulevard and Brentwood Village with connections to Bundy Expo Station. Weekday 5:30 — 21:00 30/30/30 Saturday 6:00 -20:00 30 Sunday 6:30 -20:00 30 T a° tin Proposed Route p Metro Rail Connect ion SUNSET & BARRINGTON d P¢ BUNDY &PICO o„o i�G sr W' pm" yi `6 ,110' 2 ?y BBB / Expo Integration Proposal April 2015 Page 38 Route 16 - Bergamot Station /Marina Del Rey This new crosstown route travels from Saltaire and Wilshire to Lincoln and Mindanao via Bergamot Station, Santa Monica College, 23`d Street, Walgrove Avenue, Venice High, Costco on Venice Blvd., and Marina del Rey. '4 F s: .a BBB / Expo Integration Proposal April 2015 Page 39 Route 17 o Sawtelle Boulevard This new route connects UCLA to key university housing along Sawtelle Boulevard. It also connects major destinations such as the VA Medical Center, Hamilton High School, Sawtelle Boulevard shops, and Palms Boulevard housing to the Sepulveda, Palms and Culver City Expo Stations. BBB R� c gc 14 ft BBB / Expo Integration Proposal April 2015 Page 40 HILGARO P Propnsetl Route TERMINAL N UCLA 'I p py Mevo Rall Connection 9 �p n � 4 14 °4 d � � C b k ky g gY Crry4f� VA b �9 i ' ICAL � i CENJJER `rr3" Yh "o 4 r vsar.Hm " -srQ re .y '\-' C CCU LVER CITY ' 'EXPOSTATION yN a s 'b Ar N., BBB / Expo Integration Proposal April 2015 Page 40 Route 18 - Abbott Kinney / Montana / UCLA This new route strengthens the previous Route 3M by connecting the Montana portion of the route to the 4th Street segment to Abbott Kinney, and uses small vehicles to address concerns expressed by 4th Street residents. This route has been adjusted to utilize 7th Avenue between Rose Avenue and California Avenue, and now features service on nights and weekends. This route is shown with two frequency and spans of service in the recommended plan. �e Weekday 6:00 — 21:30 30/30/30 Saturday 6:00 — 21:30 30 Sunday 6:30 -21:30 30 BBB / Expo Integration Proposal April 2015 Page 41 Rapid 20 -- Expo Culver City (Delete Route 20) This route is deleted in the new plan as riders can use Expo Line in place of Rapid 20. MOM K-Oz, am liA2M Related Ronte See other maps for proposed service in thiscorndor c' ate �s� e ♦J.4 yc Y, Nom. Pao i' R h � )' nP tS PC � iC..al{`L95(9 �ri.l.nlfl.w`Irl�^F,._ W�roV PY+ a a .P u r�M BBB / Expo Integration Proposal April 2015 Page 42 Route 41-42 - Memorial Park Station Loop This route is adjusted in the plan to become bi- directional, and is rerouted on the 20th Street alignment to service the Memorial Park Station. The route is shortened to Pico Boulevard rather than Ocean Park Boulevard to address neighborhood concerns, and weekend service has been added in response to public feedback. BBB / Expo Integration Proposal April 2015 Page 43 Route 43 -- 26th Street /San Vicente This is a new peak -only weekday route with a small vehicle that will connect the San Vicente and 26th Street corridors with Bergamot Station. This route is now recommended with eight hours of service per weekday, rather than the six hours as shown in the December 2014 Study Session. An option to extend this route, possibly to Santa Monica College Main Campus is being examined for after the AET campus reopens, but is not being included in this iteration of the plan. 3turday inday feekday 6:00 -9:00 30/ -/- 15:00 - 18:00 iturday inday BBB / Expo Integration Proposal April 2015 Page 44 itioneette Proposed Roule ®®® PossiEle Eelens on © HeloRail Connection 14TH & `SAN VICENTE '�STEVIART & 'PENNSYLVANIA A py gyp` e 0 to 3 t5 4 g ➢gt BYT yes � to SANTA MONICA <COLLEGE Weekday 6:00 -9:00 30/ -/- 14:00 - 19:00 3turday inday feekday 6:00 -9:00 30/ -/- 15:00 - 18:00 iturday inday BBB / Expo Integration Proposal April 2015 Page 44 Route 44 - Airport & Bundy to Memorial pars{ Statism Route 44 is rerouted in the plan to extend to the Expo Station at Memorial Park, and is also rerouted between Pico and Ocean Park to 14" and 17th Streets to lessen bus frequency on 20th Street as a result of community feedback. This route is now recommended with a 15 minute frequency rather than the 20 minute frequency that was shown in the December 2014 Study Session. It is also recommended with a 30 minute summer frequency in both options based on SMC feedback and current ridership observations. BBB / Expo Integration Proposal April 2015 Page 45 BBB / Expo Integration Proposal April 2015 Page 46 Downtown Santa Monica Routing The downtown routing shown reduced bus traffic west of 4th Street by over 50% and removes layovers on Broadway, moving them to new layover areas on 7th Street and Olympic Boulevard. Subsequent to the December 16th Study Session, Route 18 was moved to 61h Street in one direction in order to lessen bus traffic in the core. 131313 / Expo Integration Proposal April 2015 Page 47 Late Night Expo Demand Response Service Much of the bus network will cease operations earlier than the rail does on weekends. Following, is a BBB proposal to provide Friday and Saturday evening demand response service to Santa Monica residents, workers, and guests. Introduction The Expo Line is anticipated to operate until approximately 1 a.m. Sunday through Thursday. On Friday and Saturday evenings, Expo service will be extended to approximately 3:00 a.m. Late- weekend service is designed to accommodate the employment and entertainment opportunities found in downtown Los Angeles, including the Staples Center. In Santa Monica, Big Blue Bus services operate until after midnight, and several routes operated by LA Metro provide late- evening, or owl, services. None of the late- evening services, however, are designed to provide last - mile service to /from Expo stations. Public outreach, including public meetings, surveys, stakeholder outreach, and neighborhood meetings, indicates demand from Santa Monica residents to use Expo Line service for entertainment purposes in downtown Los Angeles. The lack of late- evening service from Expo stations to neighborhoods was raised repeatedly. In order to respond to these demands, a new late -night demand - response service is proposed to connect Expo to adjacent Santa Monica neighborhoods. To efficiently and effectively meet the new late -night service demand noted above, a pilot program would be initiated by BBB to operate curb -to -curb service from the Memorial Park Station to two zones serving neighborhoods to the north and south. The zones are designed to allow a vehicle to make pickups and drop -offs and be back at the 17th Street Station within approximately 30 minutes. The service is designed to provide first - and -last mile transportation to and from Expo. Accordingly, the origin or destination of every trip must be the 17th Street Station. Downtown Santa Monica is not included in the pickup zone, as connections between the 4th Street Station and Downtown will be available via LA Metro's late -night service on Santa Monica Boulevard and Wilshire. The following map shows the proposed service area. BBB / Expo Integration Proposal April 2015 Page 48 The demand - response service is modeled on making a real -time reservation for service using either a phone call or a mobile app similar to ridesharing services such as Uber or Lyft. A pickup would occur within 20 to 30 minutes of the call. A reservation could also be made to meet specific trains at the 17th Street Station to ensure a seamless transfer. The proposal would recommend utilizing the current Dial -a -Ride vendor, MV. The vehicle used for this service would be wheelchair - accessible vans similar to the ones used for WISE & Healthy Aging /Santa Monica Dial -A- Ride. The vehicle would be wheelchair lift- equipped and be able to handle passengers with mobility impairments. The late -night demand - response service would operate on Friday and Saturday nights only, corresponding with later- evening Expo Service. The service hours would be from 8:00 p.m. to 3:15 a.m., with service to the last train arriving in Santa Monica. BBB / Expo Integration Proposal April 2015 Page 49 Fares The evening demand - response service is a premium service as it provides curb -to -curb transportation. Accordingly, the proposed fare is higher than the regular fixed -route fare. A fare of $3 per trip is proposed. The $3 fare would be a flat fee for a ride to a single destination, from a destination, regardless of the number of passengers. If passengers requested more than one destination leaving the 17`h Street Station, then passengers would be charged a flat $3 fare for each destination. Consistent with FTA guidelines, no discounts for elderly or disabled passengers are required, due to the demand- response nature of the service. Big Blue Bus may not opt to install fareboxes that take all existing fare media on these vehicles. Accordingly, Big Blue Bus must still fully develop how payments will be accepted. Options that must be considered include payment by credit card (like Uber and Lyft utilize), using prepaid fare media, installing a farebox that accepts passes and /or TAP cards, and cash payment. The proposed $3 fare is competitive with Uber, Lyft, or taxi pricing. An Uber trip within either the proposed North or South zone costs between $4 and $8 depending on distance, and has a minimum charge of $4. The $3 demand response fare would be less expensive, but may take longer based on the fact that passengers may be sharing rides to and from the station with other parties. r Operating weekend evening service will require approximately $108,000 assuming the cost /hour is similar to that of MV's existing contract with Big Blue Bus for similar Dial -A -Ride service. It is possible that due to the late - evening nature of this service, the cost per hour would increase to accommodate maintenance and supervisory staff. Estimated Ridership Projected ridership on the weekend demand - response service must account for two factors. 1. The Expo line is new, and patronage patterns will evolve over the first two years of operation. As the number of patrons increases, so will demand for late- evening service. 2. General public demand response service by design carries less people than fixed -route service. It is unreasonable to expect a single vehicle to accommodate more than 10 pickups per hour. Typically, 3 -6 pickups per hour are expected during daytime hours. Evening demand will likely be lower at first. A conservative estimate of 2.5 pickups per hour is assumed. This is consistent with typical productivity numbers for demand - response service. Annual ridership is projected to be 4,160 pickups. With a fare of $3 per pickup, annual revenue is anticipated to be approximately $11,232, which results in an estimated farebox recovery ratio of 11.6 %. BBB / Expo Integration Proposal April 2015 Page 50 Number of Service Days (Fri -Sat) 104 Daily Revenue Service Hours 14.5 Pickups per Day (2.5 trips /hour /vehicle) 36 Annual pickups 3,744 Annual Revenue ($3 /trip) $11,232 Farebox Recovery Ratio 10.4% BBB / Expo Integration Proposal April 2015 Page 51 • Council Adoption (and Public Hearing) of final plan -April 2015 • Public outreach program on the new routes — Summer 2015 • Bus stop installation — Summer 2015 — Summer 2016 • First set of route changes — August- September 2015 • Second set of route changes — Spring (March -April -May) 2016 • Expo Phase H begins operation - Spring- Summer 2016 • Third set of route changes — Summer 2016 • Follow up study —June - December 2017 131313 / Expo Integration Proposal April 2015 Page 52