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SR-05-27-2014-3GCity Council Meeting: May 27, 2014 Agenda Item: 5cl- To: Mayor and City Council From: Karen o nf Community Cultural Services olf, Chief Information Of cer,In Information Systems Department Subject: First modification to agreement with RAND Corporation for the development of the Local Wellbeing Index Recommended Action Staff recommends that the City Council authorize the City Manager to negotiate and execute a first modification to contract No. 9837 (CGS) with RAND Corporation, a California -based company, in an amount not to exceed $90,000 for a total contract amount of $740,000 to provide for additional scope of work for the development of the Local Wellbeing Index. Executive Summary In November 2013, Council approved a professional services agreement with RAND Corporation (RAND) in the amount of $650,000 for the development of The Local Wellbeing Index, a dynamic measurement tool combining quantitative and qualitative data to provide a multidimensional understanding of community wellbeing. Additional services are required in the area of user experience design and development, technical documentation and implementation, as well as end -user research and testing, to build a platform that will meet the needs of multiple end user groups. A contract modification with RAND in the amount of $90,000 is necessary to add the additional scope of services. Discussion On November 12 2013 Council approved Contract No. 9837 (GCS) for the development of The Local Wellbeing Index with RAND Corporation, The Local Wellbeing Index is the core deliverable of The Wellbeing Project, an effort to measure and actively improve community wellbeing. The RAND Corporation team was selected as the most qualified candidate from ten proposals received in response to a published Request for Proposals (RFP). Since November, RAND Corporation has been assisting the City in developing the Local Wellbeing Index, including conducting research with 1 internal and external stakeholders and convening a panel of 19 interdisciplinary experts and researchers in the fields of behavioral science, psychology, economics, sustainability, public policy, public health, and technology to develop the City's framework for measuring community wellbeing. The original scope of the project includes identification of wellbeing data indicators, including research and the engagement of a panel of experts process to inform the development of a data architecture framework; development of backend data collection, management, processing, analysis, and warehouse platforms; web -based reporting and visualization tools; and support in identifying strategies and opportunities for use of the index findings. The additional scope of services would supplement RAND's in -house capabilities with professional expertise in, but not limited to, user experience design. This scope of work will result in the strategy, technical documentation, and implementation assistance needed to bring,the index to life for the multiple end user groups who will interact with and contribute to the data, including City staff, external partners, and residents. As the platform. that users will engage with is designed, end user testing, refinement, and engagement or education may be required to support successful implementation of the user experience strategy. It is anticipated that implementation design, execution, and refinement may require additional services provided by RAND or their subcontractors to ensure that the project meets its stated goals of interactivity, usability, and innovation. The additional scope of work would be incorporated into the existing contract timeline. 2 Financial Impacts & Budget Actions The contract modification to be awarded to RAND is $90,000 for an amended contract total not to exceed $740,000. Funds are available in the FY 2013 -14 budget in division 20501, the contract will be charged to account 20501.545040. Prepared by: Brianna Freiheit, Project Manager —The Wellbeing Project Approved: Forwarded to Council: Karen Ginsberg Rod Gould Director, CommLYnity & Cul Ural ervices City Manager Jo I i Information Officer, I ormation Systems Department K? Reference: Modified Contract No. 9837 (CCS)