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sr-042683-6c2~ PE:SEM:p Santa Monica, California Council Meeting: April 26, 1983 T0: Mayor and City Staff FROM: City Staff SUBJECT: Update on Clerical Reclassification and Resolution Establishing Premium Pay Introduction This report provides an update on the clerical reclassification and requests adoption of a Resolution establishing premium pay for certain clerical classifications. Background On January 23, 1983, Council approved a reclassification of the City's clerical series. Following that action, individual employees were notified of their tentative classification assignments and an appeals process commenced. Twenty-eight appeals were received. Three levels of appeal were provided. The Principal Personnel Analyst provided the first review. Those individuals not satisfied with his findings then appealed to the Director of Personnel,. The City Manager provided the final review, The results of the appeals process are summarized below: 6-c 15 Original Classification Appropriate 10 Classifications Changed 3 Premium Pay Recommended to Council 28 Of particular note is that only two of the unsuccessful appellants would have suffered a reduction in pay as a result of the reclassification. Both chose to retain their former job titles and pay under the terms of Resolution 6628, adopted by Council on February 8, 1983. Premium Pav Recommendations Appeals were received from the Secretary to the Police Chief (recommended at Staff Assistant ZV), the Senior Secretary in Transportation (recommended at Supervising Staff Assistant), and the Senior Secretary in General Services (recommended at Staff Assistant IV). Each had a slightly different rationale for her appeal but in evaluating the information that they presented Personnel discovered a commonality. Although the job descriptions for the classes to which they are assigned accurately reflect the duties performed and the skills and abilities necessary to perform those duties, these three positions have a shared intensity that appears to warrant recognition, not in the specifications themselves, but in the form of a "premium" for public contact of a sustained, sensitive and wide-ranging nature. The three largest city departments, Police, Transportation and General Services account for over half of the permanent workforce. Their employees work outside, at varying locations throughout the City and so have high visibility in the community because their work brings them in daily contact with a wide variety of citizens. The heads of these departments receive a high volume of complaints and requests for problem solving from the public. They can be thought of as uniquely accountable. Their personal secretaries must consequently deal on a daily basis with a high volume of sensitive and important public contact. The ability of these secretaries to act independently and appropriately to resolve complaints and solve problems has a significant effect on the departments' responsiveness and to citizen satisfaction with city services. In recognition of the particular demands and high public profile of these three positions, we propose additional compensation in the form of a premium pay of $50.00 per month above the salary assigned to their classifications. Recommendation It is recommended that Council adopt the attached Resolution establishing premium pay as described above, completing the clerical reclassification process. Prepared By: Susan E. McCarthyl_z1