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sr-081109-1gc7® c;cYor City Council Report Sautes blonicaw City Council Meeting: August 11, 2009 Agenda Item: ~ ~G To: Mayor and City Council From: Andy Agle, Director of Housing and Economic Development Subject: Santa Monica Pier Restoration Corporation FYE 2010 Work Plan and Budget Recommended Action Staff recommends that the City Council approve the Santa Monica Pier Restoration Corporation's (SMPRC) FYE 2010 budget and work plan. Executive Summary The SMPRC is presenting to the City its annual work plan describing its activities and balance budget which totals $1,197,900. City funding to the SMPRC is $494,900 for the base grant and. $50,000 supplemental grant for the Twilight Dance Series and Pier Centennial activities. Other significant revenue sources include filming, special events,. event sponsorship, and. Carousel booking. Major SMPRC expenditures for FYE 2010 include $694,000.00 for events, including the Centennial, $480,400 for administrative, operation and professional services expenses, and $23,500 for marketing. Background In November 1983, Council created the SMPRC as a non-profit, public benefit corporation to oversee the reconstruction and revitalization of Santa Monica Pier following severe storm damage during the preceding winter. The responsibilities and authority of the SMPRC were set forth in a Services Agreement originally approved by City Council in December 1985, and modified in December 2000. The current Services Agreement was approved on April 21, 2004, and amended in November 13, 2007, to allow the SMPRC to be responsible for carousel event booking. Under the terms of the current Services Agreement, the SMPRC is charged with the development of programs and activities for the promotion and marketing of the Pier; the management of sponsorship and licensing programs generating revenue to support its 1 activities; the review and approval of leases and licenses for use of the Pier consistent with leasing guidelines approved by Council; and the preparation of an annual business plan and budget setting forth the goals and objectives of the SMPRC for each ensuing fiscal year, subject to approval by Council. In accordance with Section 4.2 of the Services Agreement, the SMPRC is submitting for City Council approval this annual budget and work plan for Fiscal Year 2009/10 for the implementation of programs and activities for which the SMPRC is responsible. Discussion Budget for FYE 2010 SMPRC is presenting a balanced budget for FYE 2010 of $1,197,900. Major sources of revenue include $494,900 from the City for SMPRC's basic grant. In addition, the budget includes a carryover from FYE 2009 in the amount of $85,000, plus supplemental funding from the City in the amount of $50,000 that is to be used to support the Twilight Dance Series and Centennial activities. Other revenue is derived from promotions, filming, special events, and booking private and semi-private parties and children's birthday parties in the Carousel. Revenue from non-City sources for on- going activities is expected to decrease by $44,000, primarily due to an expected decrease in event sponsorship for Twilight Dance, the Drive-ln program and Wake Up the Waves. Expenditures are organized by major activity centers. Expenditures to produce special events, including the Centennial, are budgeted for $694,900. The budget for administration, operations and professional services is $480,400. Marketing expenses are $23,500. 2 Work Plan for FYE 2010 SMPRC will be considering the draft work plan, Attachment B, on August 5, 2009. Staff will advise the Council at its meetirig of any changes the Board may have requested. During FYE 2010, the draft work plan calls for SMPRC to continue to be responsible for event management, including coordination of the return of Cirque du Soleil, marketing, street performer management and booking of private and semi-private parties at the Carousel. An important new initiative, in coordination with City staff, will be preparation of a new Master Plan to guide future development on the Pier. SMPRC will also be involved and provide oversight and monitoring of plans for improvements to the Pier including the bridge and ramp, installation of the Carousel Onion Dome, and construction of the emergency evacuation gangway and Phase IV improvements (replacement of timber piles with concrete piles.) Several successful events that were produced during the celebration of the Pier's Centennial Anniversary will be continued as part of the Centennial's legacy. These include the Santa Monica Pier Awards, Sideshow and School's Out. The Youth Guide to the Santa Monica Pier, an educational curriculum that used the Pier as the basis for integrating lessons on the environment, history, mathematics and science, will be widely distributed as SMRPC reaches out to school children. Other interpretive initiatives, including creation of a historic museum and design and installation of plaques, are included as part of SMPRC's work plan. Commission Action The SMPRC Board of Directors approved its budget on July 8, 2009, and will consider the draft work plan at its meeting August 5, 2009. 3 Financial Impacts & Budget Actions City funds have already been allocated in Account No. 30626.577300 for the SMPRC as part of the City's 2009/10 budget. Approval of the work plan and budget for FYE 2010 has no additional budget or financial impact on the City. Prepared by: Elana Buegoff, Senior Development Analyst roved: Forwarded to Council: Andy Agle, Direct Housing and Economic Development Attachments: A. SMPRC Budget for FYE 2010 t3. SMPRC Work Plan for FYE 2010 4 Santa Monica Pier Restoration Corporation Budget FY 2009-10 Variance FYE Proposed FYE 6/2009 Mid-Year FYE 6/2009 Proposed FYE 6/2010 2010 v 2009 INCOME General City Funtling $485,200 $485,200 $494,900 $9,700 City Funding Supplemental (Holitlay Lights) $40,000 $0 ($40,000) City Funding Supplemental (Twilight Dance) $0 $30,000 $30,000. Event Sponsorship (TDS, Drive-In, Wake Up; $115,000 $160,000 $85,000 ($75,000) Promotions $64,000 $10,000 $44,000 $34,000 Filming $90,000 $96,000 $96,000 50 Special Events $90,000 $104,000 $95,000 ($9,000) Carousel Booking $52,000 $68,000 $70,000 $2,000 100th Fundraising $p Licensing $3,000 $4,000 $8,000 $4,000 Subtotal General $899,200 $967,200 $922,900 ($44,300) Centennial City Funding - $720,000 $120,000 $0 ($720,000) City Funding carryover from 2008-09 $0 $0 $85,000 $85,000 City Funding Supplemental (Centennial) $0 $0 $20,000 $20,000 Event Sponsorship $100,000 $100,000 $80,000 ($20,000) Grants $30,000 $30,000 $50,000 $20,000 Fund Raising $35,000 $35,000 $40,000 $5,000 Subtotal Centennial $285,000 $285,000 $275,000 ($10,000) Grand Total Income $1,184,200 $1,252,200 $1,197,900 ($54,300) EXPENSES ADMINISTRATION Salaries $320,200 $320,200 $321,400 $7,200 Benefts $98,250 $98,250 $98,250 $0 Total Administration $418,450 $418,450 $419,650 $1,200 OPERATIONS Accounting Services $2,700 $2,100 $2,100 50 Business Entertainment $1,250 $1,450 $1,450 $0 Contingency $2,500 $1,150 $2,500 $1,350 Corporate ln5urance $32,000 $8,000 $9,000 $1,000 Equipment Rental and Purchase $8,500 $7,500 510,500 $3,000 Meeting Expenses 53,350 $3,350 $3,350 $0- Membershipsand Dues $800 $800 5800 $0 Office Expenses 59,000 59,200 $7,500 ($1,700) Periodicals $200 $200 $200 $0 Postage $3,500 $2,500 $2,500 $0 Telephone $5,580 $5,000 $3,000 ($2,000) Travel $950 $950 $950 $0 Total Operations $69,730 $42,200 $43,850 $1,650 PROFESSIONAL SERVICES Legal Services $10,000 $9,000 $9,000 $0 Cedifed AUtlit ~ $7,900 $6,050 87,900 $1,850 , Total Professional Services $17,900 $15,05D $16,90D $1,850 MARKETING Advertising $15,000 $10,000 $13,000 $3,000 Collateral Materials $6,000 $4,000 $4,000 $0 $0 Printing/Fabrication $10,000 $4,000 $3,000 (57,000) Mailing and Distribution $1,000 - $1,000 $1,000 $0 Website Maintenance and Hosting $3,320 $2,500 $2,500 $0 Total Marketing $35,320 $21,500 $23,500 $2,000 EVENTS Twilight Dance Series 2009 5160,000 5220,000 $245,000 $25,000 Twilight Dance Series 2010 $149,800 $108,000 $130,000 - $22,000 Carousel Events 54,000 $36,000 $36,000 $0 Centennial $200,000 $200,000 $275,000 $75,000 New Events $84,000 $106,000 $8,000 (598,000) Total Events $557,800 5670,000 $694,000 $24,000 Grand Total Expenses $1,099,200 $1,167,200 - $1,197,900 $30,700 Surplus (Deficit) $85,000 $85,000 $0 (585,000) DRAFT SANTA MONICA PIER RESTORATION CORPORATION Annual Plan of Work for Fiscal Year 2009 - 2010 8/4/09 SANTA MONICA PIER RESTORATION CORPORATION Annual Plan of Work for Fiscal Year 2009 - 2010 Table of Contents Page number PRC Mission Statement 2 PRC Roles and Responsibilities 2 Executive Summary 3 Pier Operations 10 Administration 13 Events and Marketing 18 PRC Board and Staff 26 8/4/09 PRC Mission Statement To preserve and enhance the pleasure pier experience for people of all ages and for future generations. PRC Roles and Responsibilities The Santa Monica Pier Restoration Corporation is a 501 c3 non-profit public benefit corporation which operates under its Services Agreement with the City of Santa Monica, dated April 21, 2004 (a replacement for prior agreements dated January 27, 2001 and December 2, 1985). The City and the PRC entered into the agreement for the purpose of governing certain operational and managerial functions. Under the Services Agreement, the PRC has responsibility for overseeing the day-to-day operation of the Pier, marketing and promoting the Pier, advocating for capital and development projects, protecting the Pier as a historic public resource and performing the duties specified in the annual work plan. These responsibilities include: • General Planning • Marketing • Sponsorship and Event Underwriting • Licensing • Special Event Management • Event Production • Filming • Community Outreach and Education The PRC works closely with the City of Santa Monica, tenants and the public on issues of concern related to the management and operation of the. Pier. It also makes recommendations to the City with respect to: • .Parking and Traffic Circulation • Maintenance • Capitallmprovements • Leasing and Development • Public Space Use Balancing administration with advocacy, the PRC provides the vital function of daily management and facilitation of the many activities, uses and projects that take place on the Santa Monica Pier. The PRC works to enhance the experience of Pier visitors while balancing the needs and goals of the City and Pier businesses. 8/4/09 Executive Summary Overview The Santa Monica Pier Restoration Corporation (PRC), anon-profit public benefit corporation, was formed in 1983. The Pier suffered enormous damage as a result of storms in the winter of 1983. The PRC was formed for the purpose of assisting the City in the rehabilitation, preservation, protection, development, operation and management of the Pier. An eleven member volunteer Board of Directors whose members are appointed by City Council governs the PRC. The Santa Monica Pier Development Plan, a two phase plan prepared by the PRC, was adopted by City Council in 1988. Since that time the PRC, in cooperation with the city, has overseen the successful implementation of all feasible elements of the plan. Accomplishments include. the Phase 9 goals of an amusement park, revitalized restaurants and increased commercial vending opportunities. Public and private investments of over $50 million have been put into rebuilding and maintaining the Pier: Throughout this process, an effort was made. to balance the requirements attendant to the diverse uses on the Pier. The Pier is a unique public recreational and commercial mixed-use venue. It is a destination for more than 4 million local, domestic and international visitors each year. Prior to 1996, the PRC's focus was on rebuilding and developing the Pier. From 1996 until 2002, the PRC shifted its focus from development to improving operations and services, enhancing public amenities, marketing, corporate sponsorship and special events. In November of 2001, the Board of Directors established a new direction for the PRC called for the production of more community-focused events, increased community outreach, enhancement of educational opportunities and preservation of the Pier as a unique historic public resource. Implementation of the new direction began in the summer of 2002 with internal restructuring of staff, re-prioritization of goals and responsibilities and a shift in operation philosophy. Today the Santa Monica Pier is recognized as one of the preeminent free public destinations in California. Serving a diverse community, the Pier is an iconic venue with regional, national and international prominence. Quality events, active tenant operations and extensive media exposure have solidified the Pier's place as one of California's great assets. The visitor base continues to diversify and Santa Monica's historic pleasure pier has recaptured the popularity seen in the 20's and 30's, the heyday of pleasure piers in Santa Monica Bay. With thriving business operations and a full calendar of annual events, the Pier has transitiohed from a traditional "summer" destination to being recognized as a year-round destination, with large crowds frequenting the Pier on all good- weather weekends and holidays throughout the year. 8/4/09 3 Over the course of the last twenty-one years, the goals and projects outlined in the redevelopment plan adopted by City Council in 1988 have been carefully researched and implemented with many significant projects fully realized, including a new amusement park, successful restaurant operations, and a vibrant midway: In 2009, apier-wide infrastructure assessment project was approved by the PRC Board providing a comprehensive plan for addressing the key maintenance and capital improvement projects for 2010-2015. Building on the foundation of the infrastructure assessment project and the success of the vision adopted in 1988, the PRC Board will work closely with City Staff and the public in 2009-2010 to commence development of an updated master plan for the Pier that will establish preservation efforts and development goals for the next 20-30 years. In addition to long range planning efforts, several significant infrastructure projects are either currently underway or in the final planning stages: substructure rehabilitation and a gangway for emergency evacuation and boat access. 2009 also marked the commencement of construction of the long-awaited new central restrooms and the signing of a lease with Soda Jerks for an Old Fashioned Soda Fountain in the Carousel. 2009 also marks 100 years since the Santa Monica Pier first opened to the public on September 9, 1909. The Centennial Celebration Theme, "100 Years in the Past, 100 Years in the Future" was established to guide the creation of events and activities that commemorate the tremendous history of the Pier and set the foundation for the next 100 years. The Centennial of the Pier presents a unique opportunity to reflect on the past and leverage that reflection for the benefit of the future. On September 9, 2009 the Pier will celebrate 100 years with a grand re-opening, live entertainment and the first large-scale fireworks show in the Santa Monica Bay in over 18 years. During the fall of 2009 the PRC Board and Staff will work closely with Cirque du Soleil and the Pier tenants to integrate the Pier and Cirque experience through co- operative partnerships. Finally, the PRC will continue its efforts to bolster year around public events and public programs by continuing the legacy established during the Pier's Centennial year with the Santa Monica Pier Awards, Sideshow at the Pier, Schools Out!, and the Pier-wide Education Curriculum. PRC Areas of Focus The focus of PRC efforts fall into eight interrelated categories: Events, Community Outreach, Marketing, Capital Improvement Projects, Leasing, Historic Preservation, Operations and Long Range Planning. Events 8/4/09 4 The annual calendar of events on the Pier runs year around and features long- standing events like the Twilight Dance Series and innovative reincarnations of classic experiences such as The Santa Monica Drive-In at the Pier along with a broad base of community and cultural events including children's concerts, food... festivals, runs, pep-rally's, movie premiers and auto shows. Based on the success of PRC produced events over the last eight years, the popularity of the Pier as a special event destination has grown considerably. The Pier has become the official site for several high-profile annual events including Taste of Santa Monica and Special Olympics "Pier del Sol", several running events, The LA Acoustic Music Festival, promotions, weddings and fundraisers. The Centennial Celebration of the Pier afforded aonce-in-a-lifetime opportunity to amplify the free public events programming at the Pier and establish new events and activities. In 2009, the PRC produced three new Centennial legacy events -The Santa Monica. Pier Awards, Sideshow at the Pier and Schools Out! The PRC will seek sponsorship support to offset production costs for these events in 2010. For all events, regardless of size, the PRC continues to offer the highest level of customer service. The PRC continues to offer a small but valuable list of core event support services. Rental of the stage, crowd control barricades and pop- uptents has enhanced event production on the Pier. Further, the quality of events produced in-house has increased while overall production costs have decreased. Finally, the PRC has developed a comprehensive event guide book to assist event producers with the planning and execution of events on the Pier. Community Outreach With over 4 million visitors per year, the Pier provides an excellent platform for organizations seeking to share information, raising awareness and public support. The Pier regularly hosts non-profit organizations, providing space and operational support, as available, for press conferences, public awareness campaigns and fundraising efforts. Pier JAMS, the Junior Acoustic Music Series, was launched in the Fall of 2002. Featuring student groups from local and regional schools, the program continues to grow in popularity and to provide a showcase for talented youth. On a regular basis, jazz bands, dance groups, orchestras, and a cappella singing groups perform for free to delighted Pier visitors. Many groups return year after year during annual trips to Southern California, and new groups are constantly seeking dates to perform. Recognizing the importance of the Pier to the community, the PRC regularly engages the public in matters relating to the Pier. From the Twilight Dance Series poster design contest and surveys regarding issues affecting the Pier to an open-door office policy that fosters regular discourse regarding a wide variety 8/4/09 5 of operational and public use issues, the PRC encourages and benefits from diverse opinions and new ideas. To further foster open communication, the PRC launched an a-mail based bi- weekly newsletter in the spring of 06 called, "Beyond the Pier Sign". The newsletter includes a calendar of events, updates on Pier activities, articles focusing on the Pier community and a "You were here" community photo forum. The newsletter is sent to a dedicated email list of over 14,000 individuals who have expressed interest in the Santa Monica Pier. The feature articles generally provide an insider's peak into the colorful characters and unique projects and activities that take place on the Pier. The Pier is a popular destination for school groups and kids camps. In 2009, PRC was awarded a grant from the Sempra Energy Foundation to publish a Youth Guide to the Pier and a full education curriculum using the Pier history, physical structure, environment and physical structures to teach State of California education curriculum standards in the areas of science, math, history, arts, physical education, language arts and social studies. The Youth Guide and the education curriculum are available free to the public and schools and will both be actively promoted locally and regionally. Capital Improvement Protects The PRC continues to advocate and support a number of important capital improvement programs on the Pier. The following projects are considered high priorities for 09/10: Pier Access Improvement Project PRC maintains that the highest priority for improving operations and accessibility is to complete the Pier bridge widening and the ramp to 1550 PCH parking lot. This will greatly-improve the quality of the Pier visitor experience and benefit adjacent residences and businesses. The PRC Board continues to vigorously advocate for the completion of this project and will support efforts to move the project forward expeditiously upon final approval of project scope and funding by the City of Santa Monica. Pier Infrastructure Assessment The PRC Board approved the Pier Infrastructure Assessment Project in February 2009. In 2009-2010, several projects identified during the assessment will be implemented including infrastructure upgrades, lighting upgrades and street-scape improvements. 8/4/09 Central Plaza Multi-use Facility The Central Restroom and Multi-Use Facility construction commenced January, 2009 and will be completed by August, 2009. The PRC continues to work closely with City Staff to ensure that this vital and long-overdue project moves forward in a timely manner. The addition of new restrooms will dramatically improve public services on the Pier. In addition, the project includes a small retail space and a much needed commissary for the food vending carts on the Pier. .Carousel Onion Dome Restoration of the Carousel Onion Dome has been a priority of the PRC and local.presenrationists alike. Funding to support the reconstruction and installation of this iconic component of the historic Looff Hippodrome was awarded in 2008; and PRC staff has worked closely with City staff to plan and coordinate the project. Installation of the Onion Dome is slated for fall of 2009. Gangway Installation of an Emergency Access Gangway at the west end of the Pier has been a priority project for a number of years. A contract was approved by the City Council in May of 2009 for final engineering and design services. Project construction is scheduled to commence in January 2010 in conjunction with Phase IV of the Pier Substructure Replacement Projecf. Carousel Deck Seating In 2007, the PRC and the Santa Monica Pier Aquarium identified a joint project to return seating to the east Carousel deck. The proposed project consists of fixed seating featuring custom Santa Monica Bay aquatic life themed table tops and seats that will promote the aquarium "just below the deck" and provide much needed seating for school groups, pier visitors and special events. The PRC presented the concept to the Landmarks Commission in 2008 and will return with a final proposal for approval in the fall of 2009. Leasing In 2008 370 Santa Monica Pier was reactivated with a unique interim use with the Trapeze School New York. In addition, lease negotiations and tenant recruitment are ongoing for 250 Santa Monica Pier for a restaurant with live music. In 2009-2010 the PRC will participate in the issuance of RFP's for 330 Santa Monica Pier as well as the retail vending locations in the Carousel and Trolley kiosk locations. Soda Jerks, an old fashioned Soda Fountain, located in the Carousel will open in early fall 2009. 8/4/09 7 Historic Preservation Now in its 25th year of operation, the role of the Santa Monica Pier Restoration Corporation has grown to also include historic restoration and preservation. The PRC developed aself-guided history tour in 05/06 which is provided to visitors and school groups to enhance their experience on the Pier. In 06/07 the tour was translated into Spanish and the physical "historic points of interest" were identified on the Pier. In 2009 plaques will be placed at the 14 "historic points of interest". The plaques have been sponsored by local organizations, individuals and companies and are part of the official launch of the Centennial Celebration program.. The PRC has also acquired a number of unique historic artifacts relating to Pier history. Additionally, the PRC Board and staff will work with the Santa Monica Historical Society to formalize a partnership to operate and maintain a small history museum at the west end of the Pier. New Projects and Programs During the course of the next year, PRC will continue its existing programs and pursue the following new programs and projects: 1. Commence development of a renewed master plan for the Pier building on the success of the vision adopted in 1988. 2: Oversee and produce events including Centennial Legacy events supported by sponsorship contributions. 3. Support and assist the construction of the Phase IV substructure improvements and Gangway installation. 4. Work jointly with the Santa Monica Pier Aquarium to return seating to the east Carousel deck. 5. Partner with the Santa Monica Historical Society to operate and maintain a museum at the west end of the Pier. 6. Continued advocacy for PierAccess Improvement Project. 7. Continue general oversight of Pier operations. 8. Engage the public in dialog regarding issues relevant to the Santa Monica Pier. 9. Assist with coordination and planning of ongoing Pier Capital Improvement projects. 10. Continue to provide excellent customer service and management of special events in public spaces on the Pier. 11. Continue the study of expanded parking options, signage improvements and development. 8/4/09 g Conclusion Reaching a significant milestone of 100 years the Santa Monica Pier is firmly established as a premier recreational venue with a constant flow of local, regional, national and international visitors. The projects and programs presented for 2009-2010 will build on the momentum and interest generated during the Pier's Centennial Celebration. The PRC will focus on preservation of the Pier's historic character and caring for a vibrant future through the development of a renewed master plan. The efforts and policy recommendations of the PRC will be informed by the balance of responsibilities befitting a local treasure, regional recreation resource and international icon. Working with City Staff, Pier businesses and the public, the PRC will continue to preserve the pleasure pier experience for all ages and for future generations. 8/4/09 Pier Operations Overview The operation of the Pier is guided by the following principles: • Symbiosis: Maintain the balance of diverse Pier uses and user groups while advocating forpositive growth in accordance with the Santa Monica Pier Design Guidelines. • Accessibility: Improve access to the Pier through successful advocacy of street, transit, signage and traffic improvements and effective use of .current and future parking resources. • Stature: Continue to build awareness of the Pier as a source of community pride, anational/international historic landmark and a cultural showcase. • Preservation: Preserve the diversity, history and uniqueness of the Pier. The City is responsible for funding and managing Pier Maintenance and Pier Leasing. According to the framework laid out in the current Services Agreement, the SMPRC provides policy direction for these functions, participates in the coordination of these efforts and provides day to day operational oversight. Providing this valuable oversight is accomplished through an informed Board of Directors and through the daily efforts of knowledgeable and accessible staff who maintain a presence on the Pier seven days a week. PRC staff work closely with City Staff, Pier tenants, and members of the public to foster open communication; assist with problem solving, and review and approve projects. The Santa Monica Pier's success depends on the coordination of diverse interests and activities. The PRC provides this coordination, balancing the efforts of City Staff, the goals of individual businesses and the interests of the public in accordance with the Pier Guidelines and the PRC Mission Statement. Objectives • To facilitate smooth day-to-day operation while maintaining short-term and long-term operational goals for the Pier. • To advocate for the timely completion of Capital Improvement Projects and work to minimize impacts on Pier businesses. • To support ongoing tenant recruitment and leasing efforts for available space on the Pier. • To significantly improve access to the Pier through the realization of the Pier Access Improvement Project. 8/4/09 10 • To advise the City and recommend policy for leasing, maintenance and operational matters and on other significant projects that affect the Pier. To work cooperatively with City of Santa Monica departments to expedite resolution of leasing, maintenance, operational and development issues. • To maintain excellent communication and working relationships with Pier tenants and City departments including Resource Management,. Transportation Management, Open Space Management, Community Maintenance, the SMPD and Harbor Patrol, and the SMFD with the goal of ensuring that special event, filming and other operational issues are managed in a safe and coordinated fashion. Strategies PRC staff will continue to maintain good rapport with City Staff to identify and prioritize projects. In addition to daily communication, regular meetings are held with representatives from Pier Maintenance, Harbor Patrol, SMPD, Resource Management, Open Space, Community Maintenance and Parking and Traffic. The PRC Board also has an active Operations Committee charged with addressing issues related to public safety, project coordination, parking and traffic. The PRC will actively advocate for visitor-friendly public safety and accessibility improvements, including the Pier ramp construction, bridge widening, infrastructure improvements and gangway construction. PRC staff will continue to work with City Staff and tenants to ensure that visitor needs are met. In the area of leasing management, PRC staff will cooperate .with City Staff to bring leasing matters to the PRC Leasing Committee and Board of Directors. The Board will continue to participate in the review and approval of new leases, renewals, issuance of RFP's and the development of new leasing opportunities, and the PRC Board will advocate for improved/enhanced property management in accordance with the Pier Leasing Guidelines and the PRC Services Agreement. Projects 250 Santa Monica Pier The PRC board approved a preferred use of "creative, cultural and or performing arts venue with nonformula retail or food service". An open RFP was issued in 2009. The PRC continues to support City Staff 8/4/09 efforts to secure a quality tenant, finalize a lease and activate the use of this space. Gangway and Boat Access The PRC Board continues to support and advocate for this important public safety project. In addition, the PRC Board will continue to study options for the return of limited boat service to the Santa Monica Pier. Parking Operations Parking operations for the lots serving the Pier (the Pier deck lot, 1550 and 1440 PCH and Hot Dog-on-a-Stick) are currently managed by a private parking company under contract with the city. PRC staff will continue to work closely with City Staff to ensure that visitors have easy access to parking and that filming and special event uses of the lots are coordinated. Adequate parking continues to be one of the primary obstacles to successful Pier operations. The PRC will continue to actively pursue parking and public access alternatives for the Pier including shuttle and tram alternatives and short and long-term parking options on and under the former Rand building site. Carousel In 2008 the PRC assumed the responsibility for managing birthday parties and special events in the Carousel. Management of Carousel events has been integrated with the PRC's pre-existing responsibilities for managing special events and filming in all other public areas on the Pier. The PRC will continue to work jointly with the Santa Monica Pier Aquarium to return seating to the east carousel deck. This area will be made available for school groups and other Pier visitors and provide additional rental opportunities for special events and picnics. The PRC will also continue to support efforts to restore the Carousel building's original whimsical fagade including period signage and the cupola-topping onion dome. 370 Santa Monica Pier The Trapeze School of New York commenced interim use of 370 Santa Monica Pier in 2008 activating the space for regular use for the first time in over 12 years. The PRC will continue to support the interim use of the site while facilitating ongoing discussions and planning for long-term development. 1550/1440 Parking Lot/Deauville site The PRC will continue to .advocate for a half signal on southbound PCH to accommodate safer exiting from the 1440 PCH Parking lot and advocate for use of the Deauville site for much-needed additional parking instead of unsightly construction staging and storage. 8/4/09 12 Administration Overview PRC staff is responsible for performing a wide range of functions. Responsibilities include but are not limited to the following: • Production of events including the Twilight Dance Series, Drive-In Movies, Youth Concerts, Holiday Open House, and Santa Monica Pier Awards, Sideshow at the Pier and Schools Out! • Coordination of filming and events • Development and production of free public events • Marketing-and promotion of the Pier • Community outreach • Serve as public resource for history and education on the Pier. utilizing the Pier History Book, Youth Guide to the Pier and Education Curriculum published in 2009. • Facilitation and support of Board and committee meetings • Coordination with city staff on all projects, filming and events • Regular communication with city-staff and Pier personnel Maintenance and upkeep of Santa Monica Pier official website • Response to public inquiries and requests • Coordination of promotions, press conferences and. product sampling • Creation of policy recommendations relating to public safety, street performance, parking and traffic, and development • Street performance monitoring • Management of SMRPC budget and finances, insurance policies and staff Licensing of Santa Monica Pier Sign and official marks and monitoring compliance with the Model Code of Conduct and Sweatfree Policy. For 2009-2010, staff will continue to execute the wide range of programs, services, and policies of the PRC. PRC staff will continue to work closely with City Staff; Pier tenants and members of the public to foster open communication and excellent working relationships. Objectives • To provide fiscally responsible management of P.RC finances. • To produce world-class events for year-round public enjoyment • To encourage filming and special event activity and to provide excellent customer service in doing so. 8/4/09 13 • To maximize access to the Pier as a location for commercial filming, feature films, music and television productions and to do so with minimum detrimental impact on Pier visitors and businesses. • To manage the licensing program for the City's Pier service marks. and logos. • To provide effective administrative support for the Board and Committees. To maintain open and regular communication with City Staff, Pier tenants and the public. • To foster street performance on the Pier by providing effective monitoring services. • To serve as a public resource for Pier information, activities, education and history. • To foster a positive image of the -Pier through excellent customer service, prompt responses to inquiries and accessibility to all people. Strategies Staff will continue to maintain excellent communication internally and with various City departments to effectively perform its administrative duties. Staff will respond quickly, efficiently and in a helpful and friendly manner to filming and special event clients, Pier tenants, City Staff and members of the general public. Preparation and follow-up for meetings will be completed as quickly as possible. To facilitate efficient management of the diverse responsibilities of the PRC, a restructuring of staff took place in 2007-2008 with the addition of a Community Venue Liaison and Pier Historian fulltime position and apart-time Weekend Activities Assistant and one part-time Weekend Support Staff position. The responsibilities of the Marketing Manager, Operations Manager and Administrative Assistant were assessed and refocused with select duties being re-assigned to the new Community Liaison and Weekend staff positions. Programs Special Event Development Special events add value to the Pier as a community center, both financially and through additional exposure gained by event-related PR and advertising. PRC staff will continue to welcome and help coordinate exciting and venue-appropriate public and private events. To facilitate filming and event activities, PRC staff maintains a comprehensive film/event guidebook. Initially published in the Summer of 2004, the 8/9/09 14 guidebook is updated regularly and serves as a valuable resource for staff and filming/event clients. The Santa Monica Pier is an increasingly popular special event venue. Staff will continue to work closely with event producers and the City of Santa Monica to ensure that events are conducted in a manner maximizing public benefit and minimizing negative impacts. PRC staff participates in an annual citywide special event policy review to ensure that the guidelines for the Pier protect the rights of the public, meet the needs of the tenants and create a workable environment for event production. PRC staff will also continue to provide added value services and amenities for special events with stage and riser rental, 10x10 tent rental, preferred vendor references and planning and operational support. Filming on the Pier Staff will continue its efforts to promote the Pier as a filming location through the Pier website, in trade publications and through outreach to location managers and others. Filming activity promotes the Pier as-one of the world's premiere public spaces in acost-effective and often. far- reaching manner and provides a vital revenue stream. PRC Staff will continue to work closely with City Staff and Pier tenants to ensure that filming activity is properly managed. A review of fees and venue policies will be conducted in 2009-2010. Dedicated Portable Stage Purchased in 2005, the Pier's dedicated portable stage has been in constant demand since its arrival. The stage is used for the Twilight Dance Series, Drive-In Movies, Sunday Concert Series and has also been rented for private events, CD release concerts and film shoots. Staff will continue to administer the use of the stage and provide on-site support with a dedicated trained stage crew. Intellectual Property Management The PRC Board approved licensing rates and guidelines in March 2003. PRC Staff will continue to pursue and negotiate licensing agreements for use of the Santa Monica Pier Sign and official Pier marks. Multiple licenses have been issued for use of the Pier sign in advertising campaigns. In addition, the PRC has licensed the sale of official merchandise on the Pier and executed a license agreement with a local wholesaler. In 2005, the PRC Board adopted a Model Code of Conduct and Sweatfree Policy for all licensing activity involving Pier-logo 8/4/09 15 merchandise. A comprehensive review and update of licensing policies and fees will be conducted in 2009-2010. Street Performer Monitoring PRC Staff continues to work with street performers and street performer activists to address concerns, solve conflicts and create a working monitoring system on the Pier. PRC staff works seven days a week to ensure consistent and regular monitoring. A voluntary voucher program has been adopted eliminating confusion over which performer uses a given location during each rotation period. The PRC acknowledges the importance of street performance and will continue to facilitate active performing on the Pier. Carousel Booking and Special Event Management The PRC will continue to provide the highest level of customer service for all special event needs in the public spaces on the Pier. The successful integration of the Carousel into the existing PRC event management program in 2008 provides more direct access to the Carousel for special events ranging from children's birthday parties to receptions including fundraisers and company picnics. The PRC will continue to actively market the Carousel and facilitate greater use of one of Santa Monica's most unique public event venues. Web Site PRC Staff will continue to maintain and update the Pier's official web site, www.santamonicapier.org. A complete redesign was unveiled in September 2008 in preparation for the Centennial.. The new site provides more flexibility to better serve the needs of the public while supporting the increasing duties of the PRC through enhanced venue information, greater interactivity, improved event information and integration of key features like the Pier's newsletter, "Beyond the Pier Sign." PRC Staff continues to analyze the functionality of our online platforms including social networking and micro-blog capabilities. 8/4/09 16 Marketing and Events Overview PRC's marketing efforts include five interrelated yet distinct focuses: community relations, special event production, advertising, sponsorship and event underwriting, and promotions. Community relations efforts focus on encouraging community involvement, promoting awareness of the rich educational opportunities on the Pier and fostering a sense of community pride. Special. events generate a sense of excitement, attract new visitors to the Pier and provide a plafform-for sponsorship and promotions. Advertising efforts include annual promotional programs, seasonal outreach, event promotion, cooperative efforts with other local agencies, production of special interest stories and regular communication with local and regional media outlets. Event underwriting and promotions provide additional revenue to support PRC marketing and special event efforts. Objectives The PRC marketing objective is to promote the Santa Monica Pier as a unique year-round seaside venue with multifaceted entertainment, educational and recreational uses. With programs designed to highlight specific opportunities on the Pier and campaigns promoting the Pier experience as a whole, PRC staff strives to create a consistent message of fun, diversity and excitement for the Pier. To achieve this objective, the following items are given careful consideration throughout all of the PRC marketing efforts: • To promote the Centennial of the Santa Monica Pier. • To promote the Pier as a unique historic landmark and public space. • To produce, promote and ehhance the Pier's existing calendar of special events. • To increase the use and vitality of the Pier year round. • To increase awareness of the Pier as a community resource. • To promote and coordinate special events and filming. • To obtain media coverage of special events and regular programming. • To increase sponsorship and underwriting support for the Pier's events. 8/4/09 17 • To establish the Pier as aworld-renowned recreation and entertainment venue and tourist destination. • To recognize the cultural, economic, and geographic diversity of the Pier's visitors. Strategies The Pier is a unique and significant regional attraction that both competes with and complements other regional attractions. PRC will allocate its resources as effectively as possible to achieve its goals and objectives. 1. Maximize marketing resources by partnering, whenever appropriate, with Pier businesses, special event producers, corporate partners and local agencies. 2. Maintain an active calendar of events throughout the year that add to the excitement of visiting the Pier, are attractive to the local community and draw new visitors. 3. Promote the Pier regularly through public relations efforts, special interest stories and cost effective advertising. 4. Encourage the involvement of schools in educational activities on the Pier. Target Markets PRC marketing programs address two general market categories: potential Pier visitors and commercial clients. There are several target markets in each category: Potential Pier Visitors • Local Santa Monica and beach community residents • Residents of the Southern California region • Domestic and international visitors • Educators and schools Commercial Clients • Travel industry professionals • Film companies • Event producers • Promotion and advertising firms 8/4/09 18 Programs PRC staff will develop and manage the following programs consistent with PRC Board approval, policies and objectives. These programs are partially paid for by city funding but are also dependent on revenues generated by PRC sponsorship and event underwriting efforts, filming, and special events. Community Outreach Among the PRC Board's long-term priorities is creating a "public square" concept for the Pier. This priority is addressed though a community relations program designed to increase community activity on the Pier. The PRC will continue to encourage local organizations to produce their events on the Pier and to invite community performance groups to perform on the Pier. The purpose of these efforts is to continue building local patronage of the Pier by attracting groups with local constituents. New events on the Pier will provide additional opportunities for local organizations to conduct fundraising and to create awareness of their activities. Pier JAMS The Junior Acoustic Music Series continues to take place primarily on Saturdays and Sundays throughout the school year. The PRC hosts local student/youth music groups including string. quartets, orchestras, jazz bands, mariachis, traditional music groups representing many cultures, dance troops and a cappella singing groups. Pier JAMS fosters positive experiences on the Pier for students and their parents and provides additional entertainment for fall, winter, and spring weekend visitors. Bi-Weekly Newsletter PRC staff will continue to produce and refine the bi-weekly newsletter launched in March of 2006. Called "Beyond the Pier Sign", the newsletter features an events calendar, current activity updates and special interest stories focused on the Pier community. The newsletter is currently distributed via a-mail to a dedicated mailing list of over 5000 dedicated Pier supporters. Website and social networking A new website was launched in September 2008. PRC staff continues to maintain the website as well as several social networking channels including a Facebook page, MySpace page, YouTube Channel and Twitter feed. 8/4/09 19 Twilight Dance. Series Poster Design Contest Launched in the fall of 2002, this contest was designed to foster community involvement in creating the design of the various promotional materials. used to advertise the ten week summer concert series. The contest continues to be extremely successful thanks to ongoing relationships with schools and universities and local press coverage. Over 140 entries were received again in 2009 with over 20 finalists selected for display on www.twilightdance.orq, where a secure polling toll is utilized for voting. As a tribute to the tremendous response all poster entrants are displayed in the Carousel during April and May. Santa Monica Pier Education Curriculum In 2009. The PRC received a generous grant from the Sempra Energy Foundation to develop and publish a Youth Guide to the Pier and a full education curriculum. Both publications are free to the public and schools. Utilizing these tools the Pier will be actively promoted as a unique historic and educational destination and resource to schools and educators throughout the Southern California region. Community Fundraising With year around activities, the Pier can provide a reliable platform for local charities and non-profit organizations. The PRC continues to welcome charities and non-profit organizations to conduct special event fundraising and public awareness campaighs on the Pier. This policy provides an opportunity to give back to the community and to increase community activity on the Pier. Santa Monica Pier History Book Published by Angel City Press in February 2009, "Santa Monica Pier - A Century on the Last Great Pleasure Pier" written by James Harris with a foreword by Robert Redford. PRC will continue to actively promote the new book, provide on-site history tours as well as lectures, talks and book signings. The PRC will also continue to oversee distribution and sales of and distribution of the book for Pier lessee locations as well as online sales from the Pier website. Special Events The PRC manages and produces events throughout the year that appeal to the Pier's diverse visitor population. In addition, the PRC will continue to assist event producers with private and public events. The following is a description of the annual events produced by the PRC on the Pier: Centennial Celebration The Centennial date of the Santa Monica Pier is officially September 9, 2009. A Centennial Celebration Steering Committee has been 8/4/09 20 established that consists of a broad base of Santa Monica Community members and organizations to oversee the creation of a series of events and activities to commemorate the 100th year of the Pier. In May 2008, the PRC engaged the services of Public Works Inc, an event production and planning company with expertise in public events to assist with the planning and coordination of this momentous occasion. The PRC will focus substantial effort towards the planning, production and funding of the Pier's Centennial Celebration to ensure the highest level of production and presentation. Twilight Dance Series The Twilight Dance Series is the largest annual event produced by the PRC. Now in its 25th year, the concerts have grown from modest beginnings in 1985 to become the highlight of Santa Monica summers. The Twilight Dance Series offers an eclectic line-up matching the diversity of Pier visitors and the community.. The concerts are made possible. through sponsorship and event underwriting. The addition of a wine tasting pavilion in the summer of 2009 furthered efforts to increase sponsorship support and diversify. revenue streams to support growing event production expenses. Increased event expenses continue to be directly related to annual increases in overall attendance. Winter Holidays The PRC will continue to produce the annual Holiday Open House featuring arts and crafts, readings by the Santa Monica Public Library, a holiday raffle and a visit from Santa. For 2009-2010 the PRC will expand the holiday activities to include pier-wide lighting and decor. PRC staff will continue to work closely with local hotels and tour operators to welcome Rose Bowl schools to Santa Monica .for the New Year's holiday. Sunday Concerts on the Pier This annual pop music event, produced by the SMPLA with support from the PRC, is a free concert series that runs om Sunday afternoons. Three to four hundred people attend the concerts each week. In addition to providing staging support for the series, PRC staff provides assistance with marketing and PR efforts. Santa Monica PierAwards The first of three Centennial Legacy events the Santa Monica Pier Awards will take place in February of each year and will honor three to six individuals for their outstanding commitment and contribution to the Pier. For 2010, the event will be reviewed and considered for 8/4/09 21 use as an annual fundraising opportunity to support ongoing free public events and education programming. Sideshow at the Pier The second of three Centennial Legacy events will take place in April or May each year and will showcase the best variety acts, circus artists, vaudevillians, buskers and aerialists and serve as the annual time machine celebrating the history of side show entertainment on boardwalks and Piers. The production of Sideshow at the Pier will be dependent on securing sponsorship support. Schools Out! The third of three Centennial Legacy events, Schools Out! will mark the official start of summer on the Pier with a festival for kids and their families. The event will include a broad range of exciting interactive activities and performances including beach and ocean focused themes as well as the Pier's engaging educational curriculum and youth guide. The production of Schools Out! will be dependent on securing sponsorship support. Drive-In Movies at the Pier The Drive-In Movies will continue in 2008 with an initial schedule of four movies in August. This event debuted in August of 2003 and became an instant favorite. Given the busy schedule of events in 2009 and budget constraints, the PRC staff began the process of seeking in- kind sponsor-backed production support for the Drive-In. The PRC will continue to make every effort to support the presentation of free outdoor movies on the Pier, however production will be dependent on sponsorship support. Wake up with the Waves Launched in the Fall of 2006, "Wake up with the Waves" is a children's music concert series featuring a variety of performers from gam to 11am every Saturday in September and October. "Wake up with the Waves" is eagerly anticipated by families looking for activities on Saturday mornings, and it offers a great opportunityfor families to experience the fun of the Santa Monica Pier. The event will continue to be produced based on available staffing, production and financial resources. Public Relations Public relations efforts for 2008/09 will include the following: • Extensive outreach and efforts to support and promote the Centennial Celebration. 8/4/09 22 Building relationships with local organizations to encourage participation in Pier events and promotions. • Distribution of regular press advisories for special events, new projects and special interest stories. • Friendly and prompt response to media inquiries. • Management of media communication and coordination of on-site media presence. Advertising Internet The Pier's official web site, www.santamonicaoier.org, is maintained by the PRC. Anew web site was launched in 2008 to provide more comprehensive and easily accessible information about the pier and better support the ongoing efforts and mission of the PRC. PRC staff regularly updates current event information, upcoming meeting agendas, and general Pier information. The Pier web site provides a comprehensive overview of the Pier including filming and event information, film and event permit application downloads, Pier tenant and activity listings, contact information and Pier history. The newly updated site also prominently features the PRC's popular newsletter "Beyond the Pier Sign." The PRC also maintains a Facebook and MySpace page as well as a Twitter feed and a dedicated You Tube channel. In February 2009, the PRC launched an online store to sell limited edition Centennial merchandise as well as the new Pier history book. Print The PRC engages in a wide range of print based advertising and editorial campaigns. Direct advertising buys include the CVB's Santa Monica Visitors Guide and the Santa Monica Daily Press as well as partnerships with LA Weekly and community family newsletter The Daisy Chain. In addition, the Pier is the subject of numerous articles and features in local and regional papers as well as national magazines such as Sunset. The PRC continues to coordinate and participate in cooperative advertising opportunities for the Pier with Pier tenants and local agencies to maximize marketing exposure in a cost effective manner. Television and Radio The PRC oversee and permits multiple film and television shoots on the Pier each year. To foster increased exposure for the Pier, the PRC will continue to work closely with companies to film on the Pier and will 8/4/09 23 actively participate in programming that focuses on the Pier. The PRC continues to maintain a partnership with Clear Channel Radio that includes asummer-long promotion on the Pier with the KITS-FM Beach Shack. Sponsorship, Grants and Underwriting The PRC has successfully developed a year around calendar of events to provide an attractive platform for sponsorship and promotional activity. Sponsorship in the form of event underwriting will be sought to support the growth and continued success of the annual event program. Promotional activity that is congruous with specific events will be sought as an additional revenue source. The economic downturn in 2008-2009 had a significant impact on total revenue raised from sponsorship, however, in-kind sponsorship partners have increased. In addition, the PRC successfully secured several grants to support programming efforts. The PRC will continue to pursue sponsorship, grants and to support free event and education programs on the Pier. 8/4/09 24 Pier Restoration Corporation Board of Directors Kent Smith, Chair Joel Brand, Vice-Chair Eric Faber, Treasurer Allan Lipsky, At Large Ellen Brennan Anne Beige-Pearson Cindy Bendat Monte Perez Sandra Pettit David Newberg Staff Executive Director Operations Manager Acting Marketing Manager Community Venue Liaison and Pier Historian Administrative Assistant Weekend Activities Assistant Weekend Support Staff Ben Franz-Knight Aurora Astorga Anne Railsback Jim Harris Rosa Flores Wayne Von der Mehden Dan Lensch 8/4/09 25