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SR-031108-3A~_ ;tYOf City Council Report Santa Monica° City Council Meeting: March 11, 2008 Agenda Item: To: Mayor and City Council From: Jim Hone, Fire Department Subject: Fire Department Staffing Needs Assessment Recommended Action Staff recommends the City Council receive this report. Executive Summary The Fire Department conducted an extensive examination of staffing and capabilities to meet current and future service delivery commensurate with community priorities, State and Federal requirements, emergency preparedness and response. To remain effective the Fire Department needs to hire sixteen (16) safety and six (6) non-safety personnel over a five year period to improve Firefighter and public safety and to enhance customer service delivery. At the time of full implementation, the projected annual cost of the Fire Department staffing recommendations is $3.3 million in on going funds. An additional $0.3 million in one time funds will also be required. Background The Fire Department continues to provide the City of Santa Monica with increasing emergency services,. disaster preparedness and safety training. Until recently, these increasing capabilities and services were being provided to the community without additional staffing. Even though the number of emergency responses and training requirements has dramatically increased, no additional Firefighters have been hired in the Fire Suppression and Rescue Division for more than 25 years. Five positions were added to the Fire Department between FY 1980-81 and FY 2005-06. In the past three years, five personnel (2 safety and 3non-safety) have been authorized in other Fire Department Divisions to support our mission and goals of providing exceptional customer service and public safety. 1 During the past 13 years the Fire Department has experienced a 72% increase in emergency call volume without any increase in Fire Suppression and Rescue staffing. From 1990 to 1994, available Fire Suppression and Rescue staffing was actually reduced by 12 authorized positions to its present level of 30 personnel per 24 hour shift. This significant increase in emergency responses has been exacerbated by the additional State and Federal requirements to provide for effective Firefighter safety and accountability, Rapid Intervention Crew capabilities, Weapons of Mass Destruction response training, and providing our community with quality services such as fire and life safety inspections, fire and disaster preparedness education, Hazardous Materials response, Urban Search and Rescue and Aircraft Rescue and Fire Fighting capabilities. At the City Manager's request the Fire Department provided an incremental staffing plan on December 18, 2006. The plan proposed increasing Fire Department staffing by twenty three (23) personnel over a three or five year period. A copy of the staffing plan was provided to the City Council as part of the FY 07-08 budget review process. Discussion In FY 1994/95 the Fire Department responded to 6,896 emergency incidents. Of the 6,896 emergency incidents, 4,464 (64%) were medical in nature. In FY 2006/07, the Fire Department responded to 11,901 emergency incidents which required 17,036 individual Fire Company responses to provide effective staffing levels to mitigate the incident. Of the 11,901 emergency incidents, 9,188 (77%) are now medical in nature. The same daily staff of 30 personnel that was established in 1994 is now responding to a 72% increase of emergency incidents with a 106% increase in medical related calls. Staff evaluated the Culver City and Beverly Hills response area, population, daily Fire Suppression and Rescue Division staffing and number of emergency responses because they are frequently used by Santa Monica as comparative cities for service delivery, salaries and benefits. 2 Culver City Beverly Hills Santa Monica Response Area: Response Area: Response Area: 4.8 square miles 5.5 square miles 8.2 square miles Population: 40,500 Population: 33,784 Population: 88,000 Daily Fire Suppression & Daily Fire Suppression & Daily Fire Suppression & Rescue Staffing: 18 Rescue Staffing: 25 Rescue Staffing: 30 Firefighter: Population Firefighter: Population Firefighter: Population Ratio: 1:2,250 Ratio: 1:1 ,351 Ratio: 1:2,933 Emergency Responses Emergency Responses Emergency Responses FY 06/07: 4,453 FY 06/07: 5,645 FY 06/07: 11,901 The Santa Monica Fire Department, with only a few more personnel than our neighboring Fire Departments, responds to more than three square miles of area, two and a half times the population and double the number of emergency responses. Even with the increased response area and call volume the average response time to emergency incidents in FY 2006/07 was 4:20. A four minute response time is the optimum target goal for a medical emergency to prevent irreversible brain damage when breathing stops. A five minute response time is the optimum target goal for a structure fire emergency to prevent a fire from igniting the contents of an entire room and then doubling the size of the fire every minute thereafter. Several factors will continue to cause our emergency response times to increase: • As the emergency call volume continues to increase, response vehicles frequently travel farther and respond to incidents within our city but outside their primary response area after pre-designated response vehicles have already been dispatched to a previous emergency. • Mandatory training requirements continue to increase and necessitate training half of the on-duty Fire Suppression and Rescue Division (15 personnel) while the other half (15 personnel) respond to emergency incidents throughout the city causing farther travel distances to incidents outside their primary response area. 3 • The multiple and various traffic calming efforts are having a cumulative effect in causing traffic to congest to such a degree there are less options for the public to pull their vehicles to the right and allow emergency vehicles to have access to a clear path of travel to the emergency. • Speed humps require emergency response vehicles to reduce their speed to such a degree to maintain control and prevent damage to the vehicle that a time increase of 5 to 8 seconds per speed hump is gained during an emergency response. Negotiating over several speed humps down a single street can add a full minute to the response time. The additional Firefighters being requested will provide additional constantly staffed emergency vehicles that will remain in their primary response area more often which will reduce emergency response times. While response times to emergency incidents are currently within acceptable levels the ever increasing volume of responses is having a significant negative impact on essential non-emergency functions such as effective training, fire inspections and pre-incident planning, maintenance of vehicles, equipment and facilities. The Insurance Services Office (ISO) recently completed a survey of the city's fire protection capabilities and identified improvement areas necessary to achieve maximum credit points and a Class 1 rating. The staffing enhancements in this report will address the ISO recommended improvement areas in Company Personnel staffing levels and the Training category, which received only 60% percent credit. The Fire Department is recommending a five year incremental staffing plan to improve Firefighter and public safety and to enhance customer service delivery are shown in the following table: 2008/2009 2009/2010 2010/2011 2011/2012 2012/2013 Safety 4 3 3 3 3 Non-Safety 0 2 2 1 1 4 Safetv Personnel Six Firefighters for the Hazardous Materials Response Team To provide constant staffing on the Hazardous Materials Response Team (HMRT) vehicle with two Firefighters on each of three shifts. These Firefighters will regularly inspect, test and maintain the new highly technical HMRT vehicle, equipment and facilitate training in a more consistent and timely manner. A HMRT vehicle constantly. staffed with two Firefighters will increase safety while driving the large (40 foot) vehicle and be capable of implementing the "buddy system" while performing duties and responsibilities at HMRT or Aircraft Rescue and Fire Fighting (ARFF) emergency incidents as required by OSHA. Six Firefighters for Urban Search and Rescue Team To provide constant staffing on the Urban Search and Rescue (USAR) vehicle with two Firefighters on each of three shifts. These Firefighters will regularly inspect, test and maintain the USAR vehicle, equipment and facilitate training in amore consistent and timely manner. A USAR vehicle constantly staffed by two Firefighters will increase safety while driving the large (50 foot) vehicle and be capable of implementing the "buddy system" while performing duties and responsibilities at USAR or Rapid Intervention Crew emergency incidents as required by OSHA. Three Command Support Firefighters One Firefighter will be assigned to a Platoon Commander on each of the three shifts to assist in addressing the increased demands at the Command Post. Duties and responsibilities of the Command Support Firefighter will significantly improve resource tracking, personnel accountability, communications, documentation and overall Firefighter and scene safety. One Fire Captain assigned to the Administration Division Effective January 2008, AB 220 established the Firefighter Bill of Rights (FBOR) for all Firefighters in California. This new law is similar to the Police Officers Bill of Rights. Currently the Deputy Fire Chief conducts personnel and complaint investigations. The additional investigation and reporting requirements under the FBOR will dominate the Deputy Fire Chief's duties and responsibilities and justifies. a Fire Captain to assume the role of personnel and complaint investigator. Additionally the Fire Captain, when not conducting an investigation will assist the Deputy Fire Chief with administration of the department through report writing, data research and analysis. 5 Non-Safety Personnel Two Fire Inspector II The two non-safety Fire Inspector II positions would be a new entry level position in the Fire Prevention Division career ladder and assume the 3,000 business fire and life safety inspections currently being completed annually by the Fire Suppression and Rescue Division. This would allow for more consistent inspections with highly trained and experienced career Fire Prevention personnel. Removing the 3,000 business inspections from the Fire Suppression and Rescue Division would provide all three shifts with more time for mandatory training, pre-incident plan reviews and other essential duties and responsibilities. One Support Services Assistant A non-safety position assigned to the Support Services Captain will be primarily responsible to shuttle Fire Department vehicles and pick up equipment and parts to maintain our fleet at a high performance level. Currently the Support Services Captain, Support Services. Division Chief, a BBB Mechanic or a detailed or overtime Firefighter performs these duties which can be accomplished more effectively and in a more fiscally responsible manner. One Staff III assigned to the Training Division Increased demands for detailed documentation and the volume of data collection within the Training Division which now includes Fire Safety Coordinator projects, community events, reports and presentation preparation requires a Staff III to assist the Division in a more fiscally responsible manner. One Staff III assigned to the Support Services Division Increased demands for detailed documentation and the volume of data collection within the Support Services Division including vehicle purchases, repair and maintenance documents, facility repair and maintenance projects, Emergency Medical System projects, training, reports, and disaster planning and public outreach functions requires a Staff III to assist the Division in a more fiscally responsible manner. One Staff III assigned to the Administration Division Increased demands for detailed documentation and data collection within the Administration Division for accounts payable, grant tracking and budget prep requires a Staff III to assist the Division in a more fiscally responsible manner. 6 Financial Impacts & Budget Actions There is no financial impact and no budget actions are required at this time as this report provides anticipated staffing needs for the next five years. Funding for the actual staff enhancements and related one time costs will be requested through the regular budget process. In FY 2006-07 the Fire Department overspent the Salaries and Wages budget by $349,000 due to unbudgeted overtime for constant staffing of emergency response vehicles and mission critical details. If approved, the staffing plan will provide relief to the unbudgeted overtime but may not completely eliminate it. Further analysis will be required to determine the actual overtime impact and the information will be provided during the annual budget process. Anticipated costs are projected as follows: 08/09 09/10 10/11 11/12 12/13 Salaries/Wages 590,696 1,228,721 1,871,627 2,522,518 3,240,629 On-going Supplies and Expenses 9,909 14,209 21,089 26,489 31,889 One-time costs 78,125 125,065 35,065 28,625 28,625 Total Per Year 678,730 1,367,995 1,927,781 2,577,632 .3,301,143 The five-year forecast presented to Council on February 19, 2008 projected a baseline scenario which results in a deficit of $16.4 million annually by FY 2012-13, without the addition of any new positions. In order to implement this proposed plan, the City would need to either reduce other general fund supported services or identify additional revenue sources to cover the cost. The Fire Department will work with the City Manager and other Departments to obtain the staffing necessary to provide optimum service delivery for current workload demands within budget realities. Prepared by: Bruce Davis, Deputy Fire Chief Approv 7 'sue' ~~~-' Jim one Fire hief 7