SR-10-B (31)~~~
f:hsd:share:strpts:anua~998.js ~~P " 8 ~~
Council Meefing: SeptemE~er 8, 199$ Santa Monica, CA
TO: Mayor and City Council
FROM. City Staff
SUBJECT: Transmittal of the FY1997-98 Annuai Re~iew of the City's Coa~d)nated
Plan for Homeless Ser~ices and Recammendation to Hold a Publ~c
Hearing
INTR~DUCTION
Thrs report transr~its the FY1997-98 Annual Re~iew of the C~ty's Coordina~ed PEan for
Homeless Services and recommends #he Crty Counci! F~old a pubEEC hearing on t~e Plan
~ursuan# to Municipal Code Section 2.69.030.
BACKGROUND
The Public Safety Ini~iati~e (now Municipal Code Section 2 69.010 through 2.69.030),
adopted 6y C~ty Council in 5eptember of 1994, required the Crty to adopt a plan tfl
coard~nate ser~aces ta homeless indi~ic~uafs and to report on the effectiveness of th~s
plan annually. The City's Cootdinated Plan for Homeless Ser~~ces was adopted by Cify
Council in May of 1995 as part of the CEty's Co~soljdated ~lan, a multi-year plannmg
document required 6y the U.S. Department of Housing and Urban De~elopment (HUD~.
Thrs report transm~ts the FY1997-98 Annual Rev~ew o# the City's Coordinated Pfan for
Homeless Services and Related Issues.
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~~P-8~
In connectiar~ with the annual review ar~d pursuant to M~nicipal Cade 5ectiar~
2.69.030, a p~bl~c hearirtg is required to gain input on:
- the ir~-~pact of the C~ty's homeless population on other residents of the City;
- the effectiveness af the delivery of servECes #o homeless persons by the City
and ~arious social service agencies;
- the cost of those ser~ices, and
- the changes which should be made ~n the pfan in order to carry out ~ts pnmary
goais and ob~ect~~es.
Notice of this public hearing has i~een sent to C~ty Boards and CommESS~ans, the
Chamber of Commerce, the Santa Mon~ca-Malibu Unif~ed SchooE Distr~ct, Santa Mon~ca
Co~lege, the Los Angeles Homeless Ser~ices Autharity (LAHSAS, City-#unded
organ~~.ations, and other relevant corr~munrty groups. A display ad was placed in the
"~ur Times" section of the Los Angeles Times on August 27, ~ 998.
DISCUSSION
As detailed in the attached FY1997-9$ Annual Re~iew of the City's Cflordinated Plan
for Hcmeless Serv~ces, the City continued to implement its coordinated homeless
servic~s ~n compliance wrth goals detailed ~n Mun~cipal Code Sectaon 2.fi9.01 ~
Program outcomes for FY1997-98 ir~dicate a high le~el of achie~ement: Of the 1,441
persor•s enralled in City-funded pragrams, 56% ohta~ned err~ergency shelter; 24%
obtainpd trar~sitional housing; ~ 9% obta~ned permanent housmg; 9% obtainecf
temporary employment, and 20% obtained permanent employment. Unrepresented
in the^,e figures are the m-depth efforts of the coord~nated netwark of talented
outrea.;h workers, case managers, sobriety a~d rnental health counselars, ~ocational
2
trainers and ~ob retentian specia{ists who nat only assESt the homeless in attaming
these benchmarks of self-sufficiency but afsa help them maintain these goals once
they are achie~ed. City staff continue to work with service prov~ders to assess
pragram autcomes through the autflmated case management system, ar~d ta refine the
system thraugh angoing evaluation, re~~sed pragramm~ng and training. In FY1998-99,
City staff wi[[ contmue to work closely with service pro~iders to evaluate the impact
of ~ederal welfare reform and address err~erging needs when feasible.
FISCALIBUDGETARY IMPACT
On June 24, 1997, the City Counci! appro~ed City fundmg of homeless programs for
FY1997-98 in t~e amount of $~,695,285. Funding for FY1998-99 was adopt~d on
June 23, 1998, m the amaunt o~ S'! ,727,41 fi Thfs represents only a basic 2.2% cost
o~ Ei~ing increase far a11 ser~ice providers.
RECDMMENDATION
Ctty staff recommends that the C~ty Council hold a public hearing to ga~r~ inpu~ on the
FY~ 997-98 Annual Rev~ew o# the City's Coord~nated Plan for Home{ess Services.
Prepared by. Barba~a St~nc~tfieid, Directar
Commeanity and Cultural Services Department
Tracy Scruggs, Acting Manager, Human Ser~ices Di~ision
Joel Schwartz, Homeless Ser~~ces Coordinator
H~man Serv~ces Division
ATTACHMENT. FY1997-98 Annual f~e~iew o~ the City's Coordinated Plan for
Horneless Ser~aces t5eptember 199$M
3
FY1997-98 Annual Re~iew
City's Coordinatec~ P1an for Homeless Services and Refated Issues
O~erview
Th~s repart provides an overview of the effecti~eness and cast of ser~~ce delivery to
~omeless persons by C~ty-funded social ser~ices. Addit~onally, the report discusses the
camputerized case management trackEng system. Attachment I of this report summar-
izes how the City camplies with the stated goafs of Mu~iciple Code Section 2.69.0~0.
A#tachment II provides an o~erview of f~omeless funding s~nce FY1993-94.
Attachment Ifl inclucies comments s~bmitted by Santa Monica homeless ser~ace
providers regarding the CEty's Co~rdinated Plan.
Effectiveness and Cost of ~el~very o# Services
Homeless ser~~ces in Santa Mon~ca are based on a"continuum of care" model char-
acterized by the following com~onents outreach, emergency assistance ~E.e., food,
clotF-ing, showers, lockers, mailing address), ~r~take and assessment, ert~ergency shel-
ter, case management and employment ser~ECes, transitional hous~ng, and permanent
housing Thes~ components work together to assist a homeless indi~idual or family
in movEng off the streets and inta permanent housing and employment. Case manage-
ment and other suppo~tiWe services are prov~ded throughout the continuum of care as
depECted below:
CONTII~tJUM OF CARE MODEL
Outreach Emergency/ Intake & Emergency Transitiona! Permanent
Services -- Day -- Assess- -- Shelter -- Housing -- Housmg
Services ment -~
- Food ~ ~ ~
- Clothing I
- Showers Coordinated Case Management and EmpEoyment Services
- Lockers - Intake and Assessment
- Ma~ing Address - Benefi#s Advocacy (General Refief, AFDC, et~ )
-Cris~s fnter~en#ion + Menfal Heakth Servsces
-in#armationlReferrals - Health Services
- DruglAfcohollnterverction
- Maney Management
- Employment 5~arch Ass~stance
- JoblSkilFs Trairnng
- Employment Placement
~ - Housing Search Assistance
,
]n FY1997-98 the City supported eieven agencies includ~ng Chrysafis, CLARE
Faeandat~on, Didi Hirsch Commun~ty Mental Health Center, New D~rectaans, ~cean
Park Community Center, Salvat~an Army, 5t. Joseph Center, Step Up an Second,
Upward Bound, Westside Fooc! Bank and the YWCA. Each agency's Program Plan,
incfuded in the City's Grantee Agreerr~ent, spec~f~es haw deli~ered ser~ices w~ll address
th~s contmuum and effect~vely asstist home~ess mdi~~d~als to obtain greate~ seEf-
suffrciency Each agency is req~~red to monitor the effect~veness of service deli~ery
~y generating reguiar progress reports fram the automated case managemer~t system
and erraluating client outco~es. City staff manitors tt~e delrvery of services and
cl~ents' progress toward seEf-sufficiency through srte ~isits and report review.
The fallowing table summarizes homeless participant and program outcames during
FY1996-97 and FY1997-98.
FY96-97
No Served % Placed ~Y97-98
No Served % P~aced
Tataf SM PrQgram 1,553 -- i,441 ---
Participants
Placemenfs in permar~enf 267 ~97~1oj 276 19%
housing
Flacerneqtsin transitional 321 42i°!n) 352 24°Ia
housing
Placements in emergency 748 (49%} 811` 56%
shelter
P~acements in permanent 297 (2Q%) 288 20%
emptoyment
Placements in temporary 250 {i 7°l0) 133 9%
empioyment
* The rfata collected #or placements into emergency shelter ~ncludes the total number of placements
at the City-funded shelter SAM05HEL {~~p), plus the number of pEacernents rnto other emergency
shelters (1 51 }, for a total of 81 1 placemenis
- In FY1997-98, of the 1,441 persons enrofled m City-funded prograrrts, 5fi%
obtained ernergency sheEter, 24% abta~ned transi~~onal f~ousing; and 19% obtamed
permanent hous~ng. These percentages all represent mcreases o~er FY 1996-97.
While more than half (56%) of t~e clients enrolled in City-funded ~omeless
programs were placed ~nto ernergency shelter, a rr~uch smalier percentage of
clients was able ta find permanent housing (i 9%y. These outcomes ~nd~cate high
attrition rates at two impartant ~unctures: 11 ~rom the pornt af enroffinent to
placernent ~nta emergency shelter, and 2? from placement ~nto emergency shelter
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to placement into permanent ~ous~ng. Ser~~ce pro~~ders attribute these attrition
rates to problems incfuding mental illness, chronic substance abuse, or ather
disabilities expenenced by o~er halfi af the population ser~ed, antf the absence of
adequate resources to address these problems. A further obstacle is the EimE#ed
avai~abili#y of affordable housing on the Westside.
- In FY1997-98, a total of 8~ 1 tor 56% of the 1,441 ser~edl homeless persons re-
cei~ec~ emergency or temporary shelter. Of the 811 shelter placements, 660
(75%) wer~ placed at SAMOSHEI., the City-funded shelter.
- In FY~ 997-98, a total of 52 (8%} homeless persons who received shelter at
SAMOSHEL successful~y abta~ned permanent housing whEl~ in the program. An
addit~onal 224 homefess persons obtained perr~anent housing thro~rgh coordinated
case managerr~ent and referra[s to ather agencies Thus, a total of 19% of all
people served throughout t~e year were able to abtain permanent housing.
- In FY1997-98, a totaf of 352 {24%1 homeless persons obtained transit~onal ho~as-
ing The ma~or~ty of them continue ta partECipate in City-funded programs, work-
mg and savi~g maney to obta~n permanent housrng.
- In FY1997-98, of t1~e 1,441 persons enrolled in City-funded programs, 288 (2Q%}
obtained permanent employment although only 133 (9%) obtained temparary
employment While the percentage of thase who found temparary emp[oyrnent
appears to ha~e dropped sign~ficantly since FY1996-97, agenc~es have reported
that enrallmg partrcipants ~n struetured ~ob-train~ng prograrns rather than pfacing
participants in emplayment as on-the-~ob trainir~g has led to greater jo6-retention
rates for those who attain the goal of permanent err~ployment It should aiso be
noted that many F~omeless who particpate m City-funded programs ha~e full- ar
part-time ~obs prio~r to enrollment
While the goal of each Crty-funded program is ta break the cycle of ~omelessness
through placement of individuals into hous~r~g and employment, outcomes quanti#ymg
only housEng and employment placements do not adequately reflect the variety, ~nten-
sity and coordmat~on of serv~ces requ~red to achieve these outcornes. Through their
camments, service pro~Eders highlight some of the behind-the-scenes work needed to
help the homefess achi~~e stabifity. (See Attachment !!I, Agency Commer~ts ?
Cast af Services
ln FY1997-98, the City budgeted $ 3,695,255 to fund homeless ser~ices. In addition,
the City acted as a fiscal agent and lead agency #or a$43 ~,1 15 grant from the U.S.
Departrx~ent of Housing and Urbar~ DeWelopment (HUD] for tt~e expans~on af the
computerized case martagement tracking system and supportive ser~ices. In FY1998-
3
99, the City budgeted ~ 1,727,416 to fund homeless services. In addition, the City
wilf admm~ster $430,7$0 in HUD funds for year two of the system expansior~. Every
dolEar of C~ty funding le~er~ges $2.00 of non-City fund~ng.
Consistent w~th Municipal Code Section 2.69.010, and ~r~ an effart to ensure that each
component of the con~~nuum of care ex~sts ~n balance to address the di~ergent needs
of Santa Ma~ica's homeless populat~on, City funds have increasingly suppor~ted longer-
terr~ employrnent servrces and case management Irnked to housrng In FY1997-98,
City funding for employment ser~ices and ease management iinked to housing
represented approximately 78.8% of afl City funding far homeless services, compared
to 26°/a in FY1993-94 Attachment 11 provides an overview of hvmeless f~~ding since
FY1993-94.
Camputerized Case Manaqement Program
Ir~ FY1397-98 the City expanded the use of an a~tomated case management system
(ACM51 trom fi~ve ta eight agencies. The automated system pro~ides tracking and re-
porting on client demographics ancf ser~ices delivered. Since ~ts ~n~tial ~mpl~mentatian
in January a# 1996, City staff has e~aluated system reports, conducted numerous site visits
w~th ~nd~vEdUal agenc~es, and coordir~ated graup meetings of system users ta address
implement~t~on ~roblems TF~ose problems have included inaccuracies in repvrts, an ex-
tensi~e need for tra~ning, and inputting errors. While ACMS has corrected a numBer
of prvgramm~ng def~ciencies and introduced new fea~ures designed to simplify use of
the system, one or two ager~cies continue to experience some d~fficulties wrth the
system. A working gro~ap composed af agency staff anc! system administrators meets
regular~y to further refrne the system and enhance coordmation a# service delivery.
City staff fac~litates the work~ng group.
Funding ta operate th~e ACMS ~hrough October of 1999 ~s committed from HUD. A
renew~l grant for FY 1999-2000 and FY 2000-01 was highly ranked by LAHSA pr~or
to their submiss~on to HUD, and ca~tmued fund~ng is highly praba~le.
Conclusion:
Prograrn outcames for FY1997-9$ Endicate h~gh le~els of achie~ement both for partici-
pating ~IEenxs and a complex but coordinated netwark of rnultE-agency staff City staff
w~[I ccntmue to assess service deli~ery effect~~eness, the ~mpact of the City's
homelESS population on other residents as well as the impact of welfare reform, and
wi~~ recommend or mstitute changes for irnprovements as needed.
~
Attachment 1
Compfiance with the Pub[ic Safety Initiati~e
The Public Safety Inrtiat~~e requ~res the C~ty to ~mplemer~t a coordinated plan for
~omeless services in cvmpliance wrth the fallowing se~en goals. City-funded programs
are addressrng these goats as described below.
~ Goal #1- Effectively assist homeless indi~iduals in returning ta a self-sufficient
status.
Homeless serWices effect~ve{y ass~st indi~~duals in achie~mg self-suffrciency
through hous~ng and er~-iployment The chart m Attachment II highlights the
amaunt of funding targetecf toward helping program participants obta~n housing
and empfoymen~ ~n FY~ 997-98
~ Goal #2- Manitor the progress af indi~iduals recei~-ing ser~ices.
City staft ancf service pro~iders mon~~or tl~e progress of mdiW~duals rec~iWing
ser~ices through the automated case management system (ACMS? and regular site
Wisits.
~ Goal #3- Eliminate duplicatio~ of ser~ices.
Through the use of ACMS and impro~ed ser~ice coord~nation, d~plicat~on af
ser~ices has been substantially reduced and nearly el~minated.
~ Goal #4- Emphasize long-term solutions to hamelessness by combined housing,
counseling, and job training.
The coordmated computerized network of Chrysa[is, CLARE, Dic}i HErscf~, New
D~rections, Ocean Park Community Center, Sal~ation Army, St. Joseph Center and
Step Up on Second together offer long-term soiutions to homelessness by pro~id
ing ser~ices which comb~ne hous~ng, counsel~r~g, ~ob training and placement.
~ Goal #5- Provide non-housing services far approxima#ely the sarr~e number of
homeless individuals as can be temporarily sheltered in the City.
Giver~ the nature of homelessness and the crisis of a#fordable haus~r~g En the
community, City-funded programs pro~ide non-hflus~ng services for a greater
number of homeless ind~viduals than can be temporari~y shel~ered ~n the Ci#y
~ G~al #fi- Pre~ent an increase, and where~er #easible, reduce expenditures relating
to homeless ser~ices.
The City has sustained an effecti~e le~el of ser~ices without substantially chang~ng
rts budget. The FY 199$-99 bucfget includes a 2.2% COLA, without which it
would actually be aver $5,040 less than the FY 1997-98 budget.
~ Goal #7- Impose reasonable time limits o~ the pro~ision af ser~ices to the same
individuals.
City-funded organEZations ~mpose ~aryfng time limits on the praWision o# services
to the same ind~viduaEs. SAMOSHEL, SHWASHLOCK, and certain City-funded
transitional hous~ng pragrams mandate six-montt~ maximum t:me lim~ts; otF~ers
allaw up to nine months if residents are successfulfy adhermg toward sel~-
sufficisncy caseplans
FY7998-99 COMMUN[TY DEV~LOPMENT PROGRAM
OVERVIEW OF HOMELESS CDNTINUUM OF CARE
FUNDING SfNCE fY'1993-94
FY9993-94 FUNDING LEVEL: ~1.941.397
GF;1,111,397 PROP A 530,Oa0
' DUTREACH70%:
~ PLOYM~
CASE MANAGEiJIENTE 8%,
FY1995=96 FUNDII~G LEVEL~ $1,619,711
GF 5i,459,986 PROP A S45,D40 CDBG 586,725 PEDERAL S~0,000
~ SHEL7~R 26 ~%~
EMERGENCY+~AY SERVI:.ES 13 39i
TRANSfTiONAL HOUSING ~1 1% ~UTR~ACN 1 54: -
E!1[PLOVMENT 7] 716:
CASE MANAGENEkT LINi€E¢ i0 HOU53kG 31 1%
FY1997-96 FUNQING LEV~t_ $2~126,4Q0
GF 51,387,is5 pROP A f42,520 G~BG 5245,100 FEDERAL 5451,675
61-ELTER 20 2'h
~MERGfNCY;DAY SERVICES 14 2!t
TRANSIiI~NAL NOUSINO 75 6%
Di1TREACH 3 5% ~
TRACK117G 3 59S
EMPLOYMENT 13 T94 ;
CASE MANAGEMENT L3NKE0 TO HO11510.G 2B 7 R~
E1A~RGENCYlpRY SERVICES 4B 19t
Attaehment II
FY1994-95 F~JNDIN~ LEVEL:.$1 4Q7.859
GF;1,3E1,508 PROP A~35,6D0 CdBG 5T1,353
EAAERGENtY70AY SERV~CEB 30 4R
SHELTER211%~ pU7REACFF~7%:
_ EMPLOYMENT 1< 3%
7RAN61TIONAL FiDUSINO 12 a%
~ CA6E NANAGEMENT 15 4%
- /
FY1996-97 FUNDING LEVEL• $2 248.486
GF S1,3dB,R52 PROP A 544,400 GDBG;244,200 FE~ERAL 5673,484
S1tELTER 77 15l i
. TRANSfTIONAL HOU6IKG B ~9i EMER~ENCYIDAY ScRVICES 75~76`
DUTREACH 3 3'k
~2A F\. •K:
CASE MGMT LINKED TD }10USIN6 32 1% •='rf~ • J
_ ' ~
4i 4
EMPLOYMENT 72 5X
FY'1998-99 FUNDING ~EVE~,_~~758.996
GF 51,49D,245 PROP A 342,520 GDBG 5233,70U ~EDERAL 5451,751
SNELTER 17 6% E
EMERpENCVlQ~IY SERVICE6 70 0%
: TRAN6ITIDNAL M~U&ING 15 9%
OUTREACN 3 iX !
~ TRACKING 3 1% ~
_ '~
EMPLOYMEN7 73 59G :
CAS~ NANAGEMENT LINICEO TO HOUSIND 2i C%'
Attachmerrt I!l
Agency Corrzments
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~'~ ~ ~ ~ ~ T ~ !~ ~ ~ ~
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CHf1NGI:V7G LI'~'ES THROUGH JOBS
August 1998 ~ ~
-~c
Ta: 7he Mayor and City Cauncil of 5anta Monic°7r-. ~
Re: The Annual Re~iew of the Cityrs Coordinate~Plar+r~f~r Homeless Services
~
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c=~ ~
OD
Chrysalis Es a non-profit organization dedicated to he[ping homeless indi~~duals became self-
suffic~ent through employment opportunities. W~th ma~or funding from the City of Santa Mon~ca
and in coordination with the other agenaes 5errnng thjs popuiation, Chrysal~s opened its center
in Santa Monica in ~ 994 and, in its first year, helped over 100 homeless indi~iduals become ~ob
ready and secure empfoyment apportunities
This past program year, with the opening af a new, much larger space ton Lirtcoln Boule~ard)
and increa5ed f~nding fram tf~e City of Santa Monica, over 3~Q homeless individuafs were
admitted to Chrysal~s' program and 57% we~e successful in securing employment as a dirett
result Of the 350 mdE~Eduals who completed our Job Readiness curnculum and became acti~e
cl~ents, 52% secured permanent err~ployment m the pr~vate sector thraugh the~r own ~ob search
at Chrysalis, 10% gained access to work expenence through Chrysalis' StreetWorEcs Program, and
30% gaEned empioyment (temporary and temp-to-perm work assignments) through Chrysalis'
Labor Connection 5taffing age~cy.
Not only are significantly more homeless ~ndr~iduals gaining access to employment
opportunities, more of these ~ndividuals are stavina attached ta the worlcforce for ionqer periods
of time thraugh ChrySalis' Job Retention Prograrrt This program component was added in 199b
to hefp guicie newly-em~loyed dients through the crct~cal and often frustra#~ng first weeks and
months of their nevsr ~obs, After a I~ng per~od of unemployment, our cl~ents often face problems
read~ustfng to the work~ng life, incEuding a lack of self-confidence, conflicts with supervisors and
coworkers, and the temptation for drug/alcohol relapses when #hey get their first paychecks
Through counseling, ~o~i site visits, and support groups, a Retention Specaafist keeps chent5 on
track Chrysalis' clients are al5o offered incentives ta 5tay on their ~ob, sucfi~ as bus passes,
groceries, rent deposits, furn~ture, and other ~mpartant needs If their employment situation is
untenable, the Retention Specialist can help them find anather ~ob ~nstead of ~ust quitting.
This pas# program year, o~er 162 work~ng c[Eents gamed aC~ess to Chrysal~s' Job Retention
Program As a result, 77% stayed employed for six months or longer
Chrysalis also contanues to ser~e and track the individuaas who gained emPloyment in 1996 and
1997 through pur Jab Retent~on Program Of the clfents who began workfng in 1996 and began
part~c~pating m Chrysalfs' 1ob Retention Program in July 1996, 73~/o were st~ll employed as of Jufy
1998. F~rthermore, th~s group re~arted an ancrease of 25°/a in waaes comoared to 194fj. Clearly,
both in the shart and the lang-term, mdividuals served by this program are staying attached to
the warkfarce and progress~ng-essent~al factors in hecoming economicaliy self-su#ficient
rne~-nbers of this community.
canrrnued
?;G ~ t'~~r. S:ree • Lo~ 9r.~e~e; C~1:iarn~x 9pG13 • ieL 'Z13. ~9~- • F::r (213; 895-'2-2
!8~- ~=r„cir Bau%r.~ard •±ur,a ~fontca, C~r~Fforr.:a 904G4-454J • ie? ~310; 392-KIl' • Fax r310; 314-208-
CHRYSALIS • PAGE TWO
Yet, m order to contmue the morr~entum of this success, En~reased access #o afforcEable hous~ng
and child care are criticaL The lack of these two resources continues to create ma~or challenges
to long-term seff-sufficiency for th~s papulatian and we strongly urge the City to continue its
efforts in these two areas.
We also recognize the need ta expand access to Job Retention Services for srgnificantly more
working client5, and to cont~nue ta develop the effecti~eness of our made! so that more of those
who walk thraugh our doors are successful both in completmg our program and in securing,
maintainEng and progressing in their long-term err~p~oyment paths.
Dn behalf of the 352 indi~iduals who were able to "change ti~e~r li~es t~rough ~obs" this past year,
our sincere appreciation to the City of Santa Monica The CEt}~s tontinued support of Chrysalis
and the ~ontinuum of coordinated services clearly impra~es this popuEation's ability to gain
etonomic and personal 5elf-sufficiency
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CO5~i11L'NITt" ~I\'I\G FOR ALCOHOL~CS B~• R~H46:L[TATIOti A1D EDUC4T[Oti
CLARE Foundadan Supplement to Santa Monica Annual Review of
HomeIess Services
With substance abuse plaguing the ma~ar~ty of harneless people in
Santa Monica, achieving and maintairung sobnety becomes the linchpin to
gainrng permanent housing and stable hves.
The CLARE Foundahon is a unlque component of the Santa Moruca
servtces network with its primary fvcus on help~z~g indiv~dua~s maintain
their recovery from dru.gs and alcohol. Staffed almost entirely by recovered
alcoholics and addicts, half of whom have themselves came ti~rough
CLARE's programs, the orgaiuzahon provides a recovery corn.munity in
wYuch, as one participant described it, "pragrams are rur~ by peopie ~ust itke
rne whn are living normal Iives again "
About 80~ af CLARE's panc~ipants come directly from homelessness,
no income individuals share programs with people who are paying €or thelr
panc~ipatron or whose famil~es are co~ering the b1ll. There is no separatron
amongst part~cipants based an economic or social background, and there is a
conhnuity of exp~rience between residen~s who have just embarked on their
recovery and staff who have successfu~ly maintained their sobnety.
The Santa Maruca Poiice Department regularly brings ir~toxicated
homeless people to CLARE's 5-7 day detox ~rogram where they live in a
supervised sethng ~while going through the~r physicai witltdrawal from dr~gs
or alcohol or both. Other homeless participants are self-referred or referred by
area agenc~es, hospitals, clergy or acqu~ntances.
Once through detox, participants can mave on to the 30 day primary
recovery program where they have increased levels of responsibiFity far
themseives and for giving back to the progran-- through r~aintenance and
repair of the heavtly used facilities.
After having successfully compieted the przmary recovery program
there are s~veral ophons for longer-term, structured trans~honal ~~ving
through the CLARE Foundahon. These include the 5-9 month adult recovery
programs, the women and children's center, the Signs of Recovery program
for the hearing impaired, and independent sober 1iv~ng. Longer term, on-site
residenhal units are also available. Program costs are covered through a
cam~inahon of publ~c grants for no-income panc~ipants, fees for those with
access to resources, and private fundraising.
18;~ 1 9th SFreet, Santa ,~~lonica, CA 9040~ (310) 314-5200 Fax (3Z 01 396-697~ TDD (31 Q) 450-41 fi4
lNeb site ~rtp f.!pen u santa-monica ca us/clare
In addition, CLARE provides a full prog~am of non-residential
recovery groups, case management, and support activities aimed at
maintaining sober, healthy and productive Iives for those living elsewhere.
In ail cases, forfnerly homeless ind~.viduals are welcomed into a recovery
c~mmwuty as f~ll and equal participants with high expecta~ions far self-
responsibihty and productivity. The source of CLARE's success is the strength
shared by recovered alcoholics and add~cts with thnse who have just
err~barked on their own persanal path to sobriety.
SERVICE s TRA~N~NG • RESEARCH
COMMUNITY
MENTAL
HEALTH
CENT~R
Suppar~ed bv
• i.~nited 1~a4
• Los 4neeles Cou~h Departm:nc o:
l4en[al HealtN
• Los Angeles Cou~ti D.partr~ent of
Health Services
• Los Aneeles Co~an Dz~artmenz or
Chddren's and Fa~niil Se~~ces
• L~mted Hostesses' Cha: ties
• Culti~zr Ciri• Gu•~anc: C"m~ Guild
• Cm of Las An¢el~~
• GR~ 01 Ir¢~zxood
Board of D~rectors
Y:ent $u~o~
~7a+i5 Cha~-
Bess Dru~ Ed D
Gerald G Geisinar
~rih ur Glp~ti'
Patncia A Harrer
R ~a~~d Hirsch
Vatl•amel lackscn O1•- p
Itiathenne ]iele~zie:ski Pi D
R'~uiari f~ ~9i,ts
~55- °chce CL-ief Pa~' \"oneur
!oa Rubi~
loh~ L R~•de
Jdhene F Scnenkel
R~cnard Shxrae
Aegma 5~emzr
~7anha H S•eµa: R ~ ti1 P 4
Chen Renfrce ti ou>z'r
OfGcers of the Baard
RL:T}~ 53fpOT
Pres~de~~
4'E[LaJASH~JI E~D
Ececiu~e V•ce Prasiaeri
P~.C!LItiE C DOLCE
~'i.z Pr_~•dert
PAT~S" FLa~IG~h
~5ce Pre~ident
BE~TRJCE S STER.~
~5ce Pre~i~enl
LY\ C 4ROh
r~~~~-~~
~~~~-xa ti~ NR-~no
Sereran
Execuns•e Staff
J itOBERT JOHhSTOV i,1 B A
Exec~htie D~reaor
klTn S CL'RRl' Ph D
A35OCia[e E[ecuilae Dir_ctor
J01 i'~ F GARCI ~'~t P~
Direnc• Researc:i 8: P-oyran Detie'opmem
~~~EVD1" 5 H41~fILL
Direcic- Firance8. 4dinimstranor
DUA~IE E ~t:1b'.+.[~iE 1' p
~lcdical D~re~~or
FERti SEIZER
D~recSer Commumn Rela~iens
rr ^.~emc-~c-T
MRS I K~NGDON (DIDI) HIRSCH
/`C2 ~rE=~tl9rf
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Au~ust 19, 1998 ~ ~
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To .~oel Schwartz. Homeles~ervi~s Co~rdinator
City f San Monica H~'ian Services Dj~~sion
From W hrowski, Director of Substance Abuse Senjices
D~di Hirsch Community Mental Health CenEer
Re Comments on the C~ty of Santa Mon~ca Coardinated P1an for
Homeless Serv~ces
C~ty of Santa Mon~ca fund~ng for homeless case management services at our
fac~lity began ~n iate 1996 Th~s fund~ng has provided a valuable serv~ce
that makes it possible for our agency to better meet the needs of homeless
persons who seek our he~p for problems related to mental illness and
substance abuse
Due to the nature ot the~r illnesses the clients ser~~ed by aur agenc~~ are
extremel_y vulnerable to homelessness. During the last }~ear 30`~ ot the
homeless clients served b}~ our City funded Homeless Sen~~ces Case
Manager had severe and persistent mental i~lness. ?7 ~ were d~a~nosed ~~~th
chronic alcahol or other drug at~use. and 30 ~ were diagnosed with both
mental illness and substance abuse For these claents the stress of liv~ng on
the. streets and ~n unstable cjrcumstances can ~ncrease the probab~lrt~ of
relapse wh~ch can make it d~ffic~lt for thetn to mo~~e out of homelessness
and may lead ta other prob~ems that can affect family, fr~ends, and the
commun~ty as a whote The homeless case managemenc services we have
been able to pro~~ide w~~~h Cit~~ fundmg not anly helps these clients find
stable hous~ng, it also helps keep them engaged m treatment
Beyond the direct benefits to our clients our participation ~n [he City~s
Coord~nated Services Plan has provided a number of benefits to aur agency
and ~ts services. First, our partic~pation has increased the range of
interaction our agency has had w~th other organizat~ons serv~ng the homeless
popvlation This interaction has mcreased the resources we can use in
help~ng our clients Second, desp~te ~ts prablems, our u5e of the Automated
Case Management System has enabled us to obtain up to date intormation
about of how~ well our case management services are work~ng in order to
rnake ad~ustments to ~mprave the program~s efificiency Boi~ of these
benefits to our agenc~ are substantial, and we look forv~~ard to cont~nued
partic~pat~on in partnersh~p ~~ith the C~t~r during the com~ng year
a760 Soufh Sepul~ecEa Blvd. • Culver City, CA 90Z30-4888
Ac~m:^isrrat~on and Program 310l390-6b10 • Client Sero~es 310/390-6612
Cns~s 5ervices 31 pI390-6896 • Fax 31 ~1398-5690
DIDI HIRSCH
2
August 1 l, 3 ~~98
1130
I~S .
JaeE Schwartz
Hnmeleti~ Servic;ew Cocarcfinator
Human Sen~sce~ Drvisic~n
Ctty c~f Sa~tta Mclntica
] h85 Main St~ eet
Santa Mon~ca_ C a ~~34{~ j
f.)ca~ Joe1,
~n Se~~temher 2ncl c~l' 1947, iwcl
C'enter - the fir`t c~1 261 ~ etei an~
1?iLk~ry-ni~~e of these c~+enc~ ti~~ecf
critcicd detox and ther~ the first ~
sut~stance abusz pio~ram Most
~anc~u~ health care }~~a~~iderc in i)
Ih~hen the cc~mputerir.ec] case ma
«itecUO~s ~s mc~re c,I~~,etv tied to
ant~c~pate Santa Ulornca re~errdf
~ D~~cT~or~s, trrc.
3 W~~shire Blvd.. VA Blc#~;. 1 t C,
~ngeles, Ca.l~fvrnia ~(H173-1403
~inistra[ton (3]fl) 914-~045
Program (310) 9 ] 4-59G6
~dx (310) ~14-5y95
c~ncn cntered the ~ew Direcuon+ Reg~onal ~ppa~ tunity
~v}~o ha~=c, so far entered 4hc fac~ltt,y in i~s firct yeai
t~e ~ertijces oi ~~c de~c~x~~icatton u~st c>nlv, thc other 472
ra~e c~f'~ew Directir~n5 It~n~=,-t~rm, cum~rrehens~~e
nf tl~e~e c~~ents were referrer~ to ~ew 1~}irec~~otts frc~m
c a~ ea. 23 c~nze t~ ~~s fro-n San~a 1~9onica (abenciec}
a~cn~ent sy~tei~i iti i~~Lv ~ir~~f~mented a!lci Tv~CLV
lhe aihci aeenae~ ~n c~~~r ilus*~ia! tiGrv~ce area, we
umb~r~ +~~i}~ inc.rcaci
Tht }ears c3i'planntin~; a~d de~ela +~g tl~e seginna~ c~ntcr ~av~ pa~d a~ Most at tl~e
tieR~ice enhancements ++~e created on }~ape~ a~e nc~w Fundcd, stat~ed and ~n operatian
Althc~ti~*h the pc~pu9at~cm ~n t~tc ?-bed dccax~fcatu~n ~~nii. ~as t~rc~pped in the yery r~+~nn
i~iot~tl~s of sumtne~, tlle urnt wns ery busy Ibr thc re~c nftiie vcar The 64 beds ir~ Pliase 7
c>f c~ur pros~ran~ have conststentl}~ l~ecn at c.apae»y Wc !~av~ ne~ticed re5~dsnts are ~tayine
for Ic}n~er ~er~<~d. nf ttme - e~~cn Ihose ~~~ho vre ~~c}uld cia~sifi~ 1, ehranic ~ubstxnce
alxjscts And tlie rnc~~i res~stant ic~ ehab~lltatian Res-~1ent~ usua!!v t~~nsit~an tr~ Pi~ase fi c~f'
tizw Di~ecti~ms piogtai~i aftcr ~~ tc} mne rnc~n?hs ans~ there are now 22 residenr~ th~t
~s~:~ ~radu~tec~ to th3s p'~~sc and are wc~ri:~n~ tii~ \eK L~i3e~.t~r>n5' l~and~wnrkes a~s-th~-iub
1ralnui~! prU~ram, oo~zi~ to schoo . v~~o~ kin~.; auts~cle ni lhc ca~nrnun;~y or have bcen hired
tiS' New f)irect~c~ns a, fiall-t~~tie st t~
T`wenly-four ~eds are dedreated cs veaerans w~ho ai-e ditiabi~d, c~ntitan~.ly ielarw~t~t; and
finc~ li~~in~ indepcnc~cntly in the c mmurtitv vetv d~t~cult Thcse beds are sup~sc3rte~ li}~
t1 S Departmef~t ol'fiUD in tlier Sl~ekter Pluc Care pro~ram and are adrn~nisterec~ thiough
tlae Caunty af Lc~~ An~ele~ 3'fie e a~c J~recentlp si~, tesident,:n tl~is rm~ram
~
~~
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Neu I~~rccE~onS
PZ
Becauye nf the ve~y ~oor emptn z~ent prospects ozrr ttyenis face, ~he Los Angeles Un~Iiect
5chool D~strict ~s p~csently pro~i ~ng remedial educa~tori lo approx~rnately 40 aFou~
~cstdents, four days a ~~seek at th Reg3ona! Cent~i This instruct~on emphasfzes those
ha~ic ~kifls thc U 5 Secretary of .a~or has idenufied as necessary to hav~e to compete m
tctiday~'s ~ob market Ev~ry Frida morrnng a vc~iunteer art mstruc.-tor ~~ve~ gu~dance io ihe
recidcnts who arr ~nterested sn p ntin~C We I~ave four-d many art:ct~c talents amnn~ the
resrdents frorn ~mgin~ tc~ flora3 d s~gn Vl'e tr7 t~ pro~~id~ venue4 tu t4~e ressdr~nts wt~o a~e
~nterested tn expresairi~ these C~I nts
Ot~r other cummurnty partncrs ~n lude the ~'eterans Adrn~n~titratian, the 5tate DeparCment
nf Rehab-lstat+c~n, Chrysal~s, at~d at~n. Loy An~~1es 'I rade-~'echn~cal C;t~~Ze~e Thz ~'A
pro~~~des nurses fnn c~alth educat on tc~ c~Ur detoxificat~on cl~cnts and a part-ume a~~c~al
.,,~~rker fnr technic~l assistance ai d manthly coordxnation meetin~s w~th e~~ent=al stat~~
The V A also pro~~ides com~[ete ~edica! caie to our cltents This in-k~nd sen~ice is
~s1va~uak~le as mat~y a!' aus cl~er-t~ ave c~ns~derabl~ nsedtca~ prableins fram years c;~F
ne~lect
~'Ls part of our commun~ty colEab rat~ve the }nnovat~~e emplayment a~ency Chrysalis lias
etitat~lf~hed an of~ice yn the Reg~n aE Cenrer as af Aug~ist ~'d and be~ur ~ee~np men ~s~d
wumen clients They wil! he c~fi'e ~itg ~oU preparation, de~~clapment, placement and
reten~ion sen~ices Staff from t}t State Depart~nent c~t'Rehabilita~ion arc ~so com~t~u tci
ti~e Re~~cma! Center to wa k wit OUr Phase ~! CeSii~eptS whp ne~c1 ac5lstariCB aCCC5Si11L JC~b
trainm~ and educat~oi~ ~ervtiees t iinpi c~~e thefr marketabiSity
'1 a furt~er tncrease the ~~t, readi ss of ou~ residents, I~ew Directions ~s in the ~rucess oi~
e~tablishinb two on-the ~nh (pl`~' trawnb businesses to opcrate ~~i conjunct~an with
classtoofn irai~ting by LA Trade- 'ec~s~ie~l Collegc - a i~andtiwosker hu~iness and a foad
prcparation bu,~ne~~ Thrs {,ast prin~ we recei~~ed a~35,p~U ~rant frwn the Ahmansnn
Fo~xndat~an tc~ capitali~e aur lian tworker bus~r~ess and ~n J~ly, we h~red a former
~raduate of I~ew Direcl~flns to b~t~ firlti supe~v~sor W~thaut advertis~n~, two crews
~~~~rc been busy eti~ery day warksn ~~n hc~uses and Saibc bt~iitirok~ Zn the S~~ture, w~e are
hc~pm~ (by workm~! with ~ropert manage~tient campanies) to usc oUr work fcxce to help
prepare afforda~ilc houszn~ ~n t~iE area R~ght now, we ara only l~mited by the number af'
vehicles that we can devc~te to th work
Ncw Dtrecfton~ has rec:eived the
the cu~inarv cl~ssroc~m and wc 51'
to be~n~ the ~~te for profess~ona!
venue for nur Q7T food pr~para~
interest =n hav~ng iis prepare muc
~cale we have already be~un cat
pieparictg foc~d tc~r ten days at a~
ecessaiy funding needed to ~rc~c,eed w~~h the creatsnn c~f
uld be going out tn bid shortly ~n the wurk In addrt~on
~struction in the c~hnary arts, Fhis c~atisroom will bc the
-n hu~~n~5y Mea4~ t~n SNheels has expres~ed a~eep
ofthetr fnc~d f~r ~rea tihut-tns :e-Jthou~;h an a~mall
-in~ accaston~l event~ ~taf~'and ~esadents wrll be
n~u~cr camp pro~r~u;~ far h~me~esti ctiildren
~
3
~~...f......~ ...... .~.. .v.. ..u~a ~.. ~r ~.~ia~u~.a 4.~ui~~. r.~vbasa.a~ ava a.v.~,...~..~ ........,v..
, ~.
lVCw DuoCtlOriy
f~ 3
New Direc.-t~ons ~s proud afche g c~d work tita#~'~as done in de.~elc~p~ng thcsc programs
and axsi~tting snany veteti ans tc~ e ore succ.essfu~ life We ar~ also proud to have tiie
opporiun~ty Eo hire sc~ marsy of c~ r b[aduateti to wark in varinu~ areas of the prograrn -
fro~n the ic~tchen tc~ the dewxs~ica ~on unrt to supervis~ng the Hand~work ~ro~ram And
we are proud to have hecn recc~~ ~~ed tor five des~sn awatc~s (incluc~~ng twa nauonal
awards) fn~- the Reg~onal C'enter
We thank the C~ty of Santa Mnn~~
Direc:tions is part nf ihe Santa vlc
S~n i ely,
rn Re~ms
~x~cuttve Duector
,.
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for the~r ~,u~~ort 3nd guidance and are prc~~Zi•xhat Nev~
ca area team
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GdmYion Counsel~nq
~av~irea~ ~enter
and ~~elter
Droy-ln Center
.~o]o urn ~7ervices for
~artered W men
and ~}~eer C~iildren
~urn~ng Point
~
Trans~t:onal ~OLSIh~g
4CEAN PARK
August 19, 199$
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COMMU~I'Y~ENTER
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Santa Monica Cxt~~ Council
City of San#a Manica
168~ Main Street
5anta Monica, Ca 90407-2200
Dear City Counci~ Members,
Thank yau far the opportunity to share our thoughts on the City's
Coordinated Plan for Homeless Ser~.~FCes and the O~ean Park
Commun~ty Cenfer's (OPCC) jn-ork last year
$oaTC~ of Du~~rors As you know, OPCC pro~~des a ~onfinuum of care, star~ing wi~h
outreach and emerger~cy serv~ces, includ~ng our emergency she~ter for
Wcnard H~rsch, ES~ batfered wo~t.en and the~r ch2ldr~n, #hrough our t~vo transitional
Chair
Da:lene Lasher
lic'ing programs eornple~e tiv~th aftercare support OPCC's ser~ices are
ViceCha~r faunded in a fundamental belief in the inherent ~Tarth and d~gnity of
Gan; A~chwald, b4 D ~ach indivadual and the power of a eammunity to emable many
Secretary
•~~lar~e S~emer
lmpacted by poverty, domestic violence and mental illr~ess to mave to
T~~S~r~~ stabflity and independen~e T°he csty pravides extremely crit~ca}
Chns[ira Erteszek Io'~nson funding for these services, tvhich are also suppaxted by other
6lember-ac-Large
goc~ernment grants, private ~ndiv~duals, bustnesses and foundations
Ttae V4 Arch~hald
Don Bur[ch~mer
~a„e<<~ ~o~ - ~
Last year, the Ocean Park Community Center had 117 clients graduate
Zanne Gleitsman-Altmazk ~nto perrnanent housing This goal, however, Zs ~ften preceded by
~•: Iud~th Me}•er many~ steps and missteps befare 1t can be reached by most clients
Rev Hartshom ~Surphy
SZay°naz~ Ostrow
Dale Pollock An example ;s one ~Toman who lived on the Promenade for ten years
She ~vas ~-isibly rnentally-il~, quiet, self-containEd and hard to approach
Honorary Our outreach ~.vorkers began talking to her more than three years aga
Sheilad ICuehl,Esq After gentle approaches for some time, she decided to come into the
~Sanrv HelEerm~ Drop-In Center (now Access Cenfer) fa reeezve emergency services
Atter she took this big s~ep for her, she was encouraged to see a case
Kav Qstberg
Exec~tive B~rector
manager anc~ counselor After she was s~ab~lzzed, she entered Dapbreak
'~1e[ba D Culpepper Shel~er While there, she part~c~pated in art and poetry classes which
DireccorofPrograms ~reatiy ~ncreased her self-esteem She aisa folla~red her case
Jeffrey D Rennell
Finan~eDirector
managernent plan and partfcipated in I~fe skills ~°orkshops VI~Thiie she
needed to stay at Daybreak Ionger than most clients, after very hard
w~ork on her part and that of staff she ~s now in permanent hausing
and is a student at Santa Mon~ca College~
rl53 i6t]~ Street • ~anta 1~ar~zca, t.'A go~jo!-z7:5 • ~3io~ .z6~ 664~ '.~+'rs.r {,3io} s61-~~~~
Wh~le this v~ omen now can be counted as a"success" b~~ crty criteria, each of the
maaor s~eps she has ~aken along the ~n~ay, includ~ng comu~g into the Access Center
and completrng workshops, need to be recogn~zed with "credit° to really xneasure
the success af this ~tiTork And, in her case and athers, six rnonths is too short a time
to expect a transformat~on of this k~d to take place.
As the cify has recognized, to serve clients well, having a full continuum of ~are is
an imperative - begir~rung w;th emergency ser~-ices thraugh aftercare for those
permanentljT housed VI,'h~le we ha~-e extensi~ e services in-house and work in close
col~aboration ti~~ith most other Santa Manica social service praviders, we cont~nue to
be concerned that the number of emergency shel~er beds is far fewer than the
number of homeless famflies and individuals in the area needing them This
make~ ~t extremely difficult to rnove peaple fo self sufficiency as ~n~ithout shelfer, it
~s unlzkely the person can mainta~n sta~le case management, a~ob sear~h ar
graduate into a trans~t~anal living program
We ar~ als~ concernec~ about the lack of servzces ~n the area for runaway and
thro~=-~way hameless ~outh g~ven the number of yauth on the Promenade and
beaches This prablem v~ras hkghlighted by the murder of the 14 year old Sheti~awn
who ~~~as spending time ~~ ith this commtznit~.~ Youth tend nof to access programs
for adalts. If ~ve can prov~de ser~rices for Santa Monica homeless youth, ~Te can stop
the ~~T _le of homelessness earl~r and save liees
OPCC strongly belte~-es 1n rnany of the goals established by the Public Safety
initiaf~ve and belie~-e our programs emphasize coliaboration, not duplication,
carefully folla~v~ng client pragress, emphasizing long term self-sufficiency, and
pro~-~cizng a range of ser~=ices tQ address a11 the needs of a client ta help fhezxi
succEed Ho~are~~er, tive also recognxze that some folks v~•iIl never achieve self-
suffici~ncy and, as al~~~ays, we v4ri11 provide basi~ sertrices to these clients as well.
We ar~ proud of man~r achie~lements last year which meet or exceed our contract
goals .ind our v~7ork tv~th the citp to address the needs of the homeless, rnentally ill
and ti-°ctrms of domestic ~~iolence in Santa Manica More than 12,000 cl~ents
access-~d sen-ices at OPCC last ~~ear and each of them recenred sorne ass3stance that
rrtade some difference in their l~ves.
Thanks agaul for your support of our work and for asking for znput on the success of
the Santa Man~ca plan
Sincerely,
r
l
~
Kay stberg
Executive D~rector
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~~7~L--\.~1 BOOTI~
Fo~.~d~r
a~~L -'. R.~~ER
Gene-a~
~ETE~ }-i CH ~.\G
:err,ronal Cemmander
~i.FRED R ~ l\ CLEEF
Dn~isonal Commanc~e~
~u~ i~, i~g
r~G~ s~~
Human Resources De}~art~
Cfty of Saata Monica
Df~T ~Oel ,
Tl~atak yau for t~ oppo~ity to s~are my thoughts on th~ work we
are domg at the Sheiter and SHWASHL4CK ~'ogratns.
Over the past faur years the Sh~~tet has learned the ~«~a~art~e of self-
sufficiez~y and he1Fm8 ~P~e ta ~chieve it. [?ur goal i~ #o ~el~ P~oPle
he~p #hemselves...a goal easier written or said t,haa achieved. People do
~t show~ up at the Sheher waating #a ci~ge or be c,~se maz~aged.
T~ey si~ow up wsaatin~ a safe place to lay their he~c#c a# ni~ht. It is the
~~~CT'S ~&SiC'td ~]~ ~IIl S~ ~]~ 18 8 8tCci~1V$ tD ~~1F ~CS~-~.
Some resist and so~ embrsce the idea, If a persan decic~es l~e or ~ is
ready to m~cc chariges, the process ss bo'th cha~enging and t~me-
consumi~g. T~ Shelter may ~e t~ f~rst or last stop in the coati~uum af
care. We may onty provide the shelter a~d ot.~+er crty f~nded agen,cfes
may provide the case **~ ~a~nt, 3ab trA;~;~¢ or soxnet3~ing as s~nalt
as s p~ace to recezve a iricaming call frorn a job ar h~us~g l~d.
Changing lifestyles azid ~~i~g setf-suffcie~t is a proce~.s that takes
ti~e a~d cace. It is my hope that the city wili cornin~e to support the
con#inu~m o€care and not binder it by focus~ng on the numbers of big
~1CCOIDpLS131i1GIIYS A~ OVeI~~ LitG ~~CCO~~IC~1~S . Fo~r people
m the pr~cess af changuag their lives, what one person might ~e
as a cm~tl accomplishmern could be a life changing accomglishu~e~t fi~r
ano~ person.
ane of t~ biggest gaps T sce in our curreat ca~rinuum of care is
affordab~e hous~g. Spending six moirt~is in a She~tsr and woriring on
issues such as ...mental illness, substance abaase, k~okuiglfind'mg
empioy~ent, etc... is j~ tlbe beginning for some. F;*~ing A~ being
able to a~ord perr~ housixag beco~s the biggest obstacle. Having
ibst aff+ardabl~ hoa.ain~ availab~e ta offer pevple would ~elp make ihc
m~eaas justify the ~nci for maaY P~P~e str~.ggli~ng ta c~*~~e.
Followi~g is oa~ of a~ mauy success stories. It demonstrates one
wn~r°s sE~ggle and success at chat~giug her life.
-i~ i~'
AN
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Army~
Ct~rist~e com~es from a broken horne, l~te manY others, ~u1 Br~ ~F
~!n~ L~ SBIIIC SlL118t1[3II S~ W8S I~LS~. S~ 17CC$~1C 8 t~A~C
~vriaway, ~other, and wi~e all ~t s~teea On w~~~~, b~Y t.~e a~e of
nineteen s~e was having her secon~ chi~d and saw ~r doing tQ ~er
children what her parents had done ta her an~ her s~blings. At twer~ty
~s a1d s~ faE~ hersetf s~~~~ m 3ai~ ~r c~s l~er husband
ca~-=~~~~d, a~ witht~ut l~r childreu. She rollercaastered on a~ife of
akotiol an~ drugs for the ne~ two years avoidiwg reality.
S~~10SHEL Fin~»g herse~f an the bea~h in Santa Monica ali aione and scareci, 6U0
~ Cortzmun~n~ ot Hope ~ ~e$ ~~Y from BtiYO~le she k~v~', 5~e t~'1~ to the S~1 MOIIiCa
~os o~~ m~~c Bo~~e. ara : Police for help where 7oe Ga~dnet' csme tv he~ aki in find~ttg her a beci
sa: ~;a ~~~on,ca c-~ ~-~o ~: at SAM05HEL, 5tbe h~~ never been sa grateful for ~. cot in her 1i~'e.
:3 ~ o~ sa ~-sga~ i ~ngst strangers arxi "ad~cts" she feh extxemely awkwat'd. T~ir
Fa~ ~3 ~ o~a ~-93, ~ stories where riot much differe~ from her own
cor~s co-,~mu ~r. cen,er She started atteildicig drug an~d alcp$pl meetzngs a~d be~an to tet qtrt a~l
1533 FUU"'1 Stfeei O~}ICT ~CC~S ~~~C~3t IIl3]~S 8~7012t W~I3t ~~~12~ 111 ~]C!' ~.
»~~a .~o-,«~ c~~~o ~ Ct3a~istie h~d na self-es~eem and felt that she did not deserve to ~e here.
~3 ~ o; ~s i i s~8 A$er a~ to C h~ ev c~ ,~.tte.,,~,„,, mee~'
Fa~ :31 O~ 39a~ .398 g ~ ~ . ~ ~ `~6 ~~ ~ ~11n~ ~{~
she was a lost ca~se, st~.ff members at Chry~i;~, Steve Ihake and
~ RosY~, enca~raged her dsy after day to keep going. Stae started
.~ ~~~» s~o~~~~ valu~teering for a ferv hours to answ~r phones at SAIVIOSHEL, and
~•recor af Hu~*~2r Senices
~ e~en li#tIe jobs I1~e that made her start f~ling better about l~erself.
After three mom~s at SAMOSHEL s~e hsd a full ti~ne jQb; and after
f~y completing the six ~ngest mor~ths of her life, Cl~ristie ~R~ her
own apaz~?~t, aud ~s lovking f~rward to gett~ng ~er clutdre~ back.
She knows it will take a~at of patience and ~ard work, but ~w
understands the benefits of hard wark, as well as heiping ot~ers in the
~~ S~»r~on.
~ She wi~ enjoy si~~r camp with Planei Hope as a ~ahimeer counselor
to ~eenage g~r~s, ~t is st~l very h~d sometirnes to fa~ce resgons~~ities
and the realrty that she h~-S made znany mistakes in the p~st; but she
a~so knows ~e strength which she has gaiaed fro~ ati t~is, a~d hopes
to help wamden and teens gQi~g t~rvugh sim~lar experiences.
.
Sinc~ere~y,
t~: ~~~~ ~~~ ~ooT~
Fol:nder ~
~~L:L y FiADER ~`
c,erE•a
oETER H C'-I-\.tG ; Wi11~1 W~'i~'
ierr.tori~l Commander i Du~#or Hua~ Resources
~LFR~D ~ ~ ~.\ CLEEF
Di~ i~~onal Commanc~e~
w
UPWARD BQUND
HOUSE OF SANTA MONICA, INC.
Affordabfe Senror and Transit~ona[ Fc~i° Ho~g
-4
=_E_~•~~~~~-=~ August 13, 1998 ~
~
G
an..d on~ce.s
k _c°53-
~
Mr Joel Schwartz ~ ~
~ ~
°<<~ ~~°' C~tv of Santa ?vlomca ~-
~a.~ ~~-e~ ~ Human Serv~ces Di~ ision ~= ~
~:: e P25 10+"
Ge~a ~•s ' eltl cs
i 685 Mam Street ~ ^+
z ~
~
~~--~•_ ~
P O Box 2200
~ ~1
~~°.]3" Ld~'~35:^ Janl6 ~~'lOniCa. 1..:1 7V"'iV f-LLUU
.. .: d ~_ _a5!:'E•
a°"`°`°"°"°`° Dear Mr Schw~artz,
'3_ 6aiTa•
G^ v ~as?
'~-~a ~ T ot`•~° our Caordmated Plan for Homeiess Sen=ices re
belaw you w~ll fmd
In response to
ort
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y
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r~ard Bound House's couunents
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J~-E J~ e'y5 \• J'f P-I
iSa-= _..~+^es Back~round
`°""°°r'°"' `°` r°"'°"°~' In Jul
ward Bound House o
ene~ its Famji
Place transiuonal hous~n
f 1997
i:
Hano~ery Cha~rn~en y o
y
g
.
p
p
;••
_ proeram for homeless farruhes Unhl ovr program opened there r~ere no lransihanal
.,,_
~~e~~ housmg pragrams for homeless fami~ies u~ 5anta l~ionica and ~-er}~ fer~: on the vvestside of
5feenngCommr[ree the county
~G ~~-~ a• ; ~,~ ~:
s~ -
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s, r e:
5-~--F~ ~_~ ~,- -~_
Proeram Descnpuon
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^c~rr.•'•e-z.-~ Farsuly Place offers res~dennal services for up to 21 families at a ume, as v~~ell as follo«-
",;:~E~,~ up ser~~ces ta graduaring residents In addihon to safe and cIean housing, clients recei~ e
-r~"'' °'` ef ``
u'd~='- P~cE case manaeement sen~ices ta help them find and mamtaui permanent housme and
,"-'E `$- increase theu' mcomes ~~ e are a u~elfare-to-work
rogram
so clients must be work~n
- -s~_~ p
,
g,
-- -`-a'` 5„ =. acte~•el
for ~~ork or 3nvol
ro
rarn ~~1ule at Famil
lool
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trainui
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ace
3E=~ -_ E•.E'=5 chentsmust participate in hfe sk~ll and parenhng classes and saV-e 70% of theu mcomes
~amm~~,ty~9,am tov~ards permanent ho~s~ng deposits Other senices offered mclude psychoiogical
4d"50''`°""""`~` counsel2ng, ~trerac~:, ch23dren's aenvines. healthcare referrals, cht~dcare seareh asstsiance
=r_=: AL r
:•2~,;.-a~_E~E.-:
and assistance obtammg household goods. food, clothing and furnimre
- e ~~
=~
~r~ e~-~ ~, ~
.
`"~' `~"c
.... s P-
?" Transitional housu-g d~ffers from emergency shelter m that transitional housmg residents
•°
"~ ~°`` ~°„
' -
, must parncipate m an intensj~ e case management program uttended to make permanent
..aTSa 7~~ is
_=~ ~' ~E _
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"
-
P change -n the~r maney management, relationsh~ps, and ernplo}~nent apnons Families
=G
2
Cem
-
'E~a 3•~~••~_.~ •' ~`
o
loolc~ng for onl~ sheiter and food are better served m emergency shelters Our gaal xs to
~ {a;.
'~~-E~ ~°~~' _ ~
ensure that the parents m our program iear•e with the slnlls to permanently prov~de for
_-,= y < -_-~- ,+ _• =~ ~
- - - - •
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theu fairulies
r~a~~ E_~
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- . rf_ ac5a-
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Results to Date
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_' Thirty_five famihes to date have been involred in our program (21 currently in residence
_,.3`., _, _
'~.-, ~.~r E-; and 14 graduates} These farruiies have worked hard to overcome the problems that
_--~ ~;._y,,"~' „=~ caused them to become hoineless u~cludmg abandonment, domest~c violence, substance
P.p,~,s abuse, manev management skills, o~~erwhelnung debt, iack of ~ab skills or basic skills,
~,,,, Pz_F loss of et~lo~~nent or long- term «~elfare dependen~e IVlany of fhese ~.ssues and the
~--~-• ~ s problems they cause, most notably lack of self-esteem and hasic ~ob readiness, cannot be
I'~=-_°-F'~'.-r3 -!'rr=-
salt ed overn~ght
1008 Ele~~enth Street, Santa ~ianica, California 904a3
(310) 458-7779 • Fax ~310) 458-7289
Our residents come from a vsnde range of backgrounds that often do not fit the stereotype of a homeless
fam~ly (incl~dsng teachers, attorneys and formally middle class housewives) When we mvest the tune
and effort into our clients we see results such as
1) A recently divorced mother with two teenage children and one schoal age cluld ~'4'hen she came
to Family P~ace she was wzthout an mcome 5he was soon abie to get a~ob as a sales
representauve for a toy campany and obtained a cerhficate enab~ing her w do tax preparahon to
help her augment her fanuly's mcome The Fartuly Place case managers also connecte~ her ~~sth
Legal Aid to assist her w~th workzng out cluld support payments from her ex-husband «hile at
Fam~ly Place she a~as able to save enough money to move mto a Santa Momca apar~nent
2} A mother wrth two young children At her ~owest point before commg tv Upward $ound Family
Place. she was lrvmg m an abandoned build~ng and had lost custody of both her cluldren
Determ~n~d to tum her Iife around she completed a year-long drug abuse program and got back
custody of one of her rno chtldren She ~•as referred ta the Famiiy PIace program by LTCLA's
Pro~ect Dream Our case managers ~~ere able to connect her with psychological counsel~ng to help
her repa~r her relahonship with her parents {rebuiid~sg a social support system ~s one of the most
important ways of keepmg a family from becornuig homeless agam) With~n six months of
entenng the FamiIy Place pragram, she had gone off of w elfaze, received ~omt-custody of her
other child, arranged for clvldcare through Connechons for Children and went to work full-time as
a sales coordznator for a real estate co~npany After savu~g mone}~ and rece~vmg heip ~vith
housing deposrts from OPCC's Side-by-S~de Fam~ly Services (formally lcnown as Adopt-a-
Family) she was able to find an apartment with Community Corparat~on of Santa :Vlomca
3) Mother wrth two children Before camsng to Family Place she had been ciean and sober for one
~-ear She came in on welfare and by the tune she graduated she was tvarking t-r•o part-tune ~obs
~'Vliile at Family Place she completed her high sehool diploma and regamed custody of her oldest
child She also sa~ed more than $2,500, which she used to move uito permanent housmg t3ns
August
Needs Snil To Be Addressed
The lack of ch~ldcare funds contuiues to be the number one ~ssue keepmg our families fram entenng the
~york force As part of its Welfare-to-Work plan the Counn~ of Los Angeles was supposed to unplement
rts Stage One childcare ass~stance paymen# plan for ail current welfare recxpients
~'4'h~le the clock is nckmg on our cIients' welfare tune luivts, this service wl~uch is ~~tal to the success of ot~r
farrulses ~s noc ~n place nor do we have a good estimate on when rt w~ll be a~ailable We hope that the City
of Santa Momca will address this issue R-ikh the County of Las Angeles
Thank ~ou for the City's conunum~ support of our pmeram~ ~
~
Smcere y, p
~ ~
. ~
~ ~
w ~
Valene Freshwater p'
Execuh~ e Duector 3 ~
C -r
~ ~
n ~
~
City of Santa Mamca
Human Services Division
Attaclunent III
Aug~.ist 12, 1998
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YWCA of Santa Mo~a
Housing and Ed~cation Program
The development af the YWCA of Santa Monica's Housing and Education Program
began m 1492 when two stud~es were published, one through UCLA's School of Soc~al Welfare
arid the other thaugh the Department of Clvldren and Family Sernces, on the plight of foster-
care youth Both studies ind~cated that appro~mately fifty percent of the teens that are
emanc~pated from the foster caxe system upan turn~ng eighteen, end up on the streets within six
months Concerned about the lack of a safety net for thousands of young women exitmg the Los
Angeles County foster care system, the YWCA's Board of Directors began to searc~ for ways to
help these vulnerable, young women
This past March, the Housing and Education Progam opened The program acts as a
l~nk between fos#er care and adult SDCl~~y, by pro~idmg a safe environment and access to the
sac~al suppart and services needed for these young women as they transit~on to indegendent
l~v~ng Through an ~ntensive case mana.gement progam, residents are provided w~th food and
shelter for up to two-and-a-hatf years, enralimen~ in educational programs, vocational training
and employment assistance, counsehng and other health services, life skills education, and iinks
ta other co~nmunity orgaruzations Residents are between the ages of 18 and 23, and carne from
all azeas af the Caunty and alt ethn~c groups
Currently, s~x young women l~ve in tt~e residence All are enrolled m schooi, five at
Santa Monica College and one in Santa Moauca, Mahbu Um~ed School D~str~ct GED courses
held at the YWCA Three yaung women ar~•employed part-time at local businesses, a banlc, a
pet store and a hotel Havmg recently amved to the paogram, the other three are still in the
process of secunng ernployrnent Eaei~ resident saves 30% of her earnings for her futwe use,
whether that is far cont~nuing educatton, dorm expenses or apartment living Qn a cfaily basis,
the young women are exposed to life skil~s de~elapment, from nutnt~on, food preparatian,
housekeep~ng to budget~ng, ~ob retention and thoughtful deciston making Althou~h a_new_
program, posrtive outcornes have already been genera~ed
The residents are housed m a 7,000 square foot building owned by the YWCA t~at has
been retrof~tted and reno~ated after sustaimng severe damage m the 1994 earthqualce Due to the
residence's size, capacrty could be, at least, d~ubled Serving twice the nurnber of young wamen
~s a goal the YWCA looks forward to ach~eving after successfully operating the prograrrt t~raugh
its mtroductory phase Built m the 1930's as a home for orphaned girls, the res~dence is part af
the YWCA's cort~plex The site also includes the YWCA's rnain offices, a gymnassum for
exercise progE'ams, space for classes and reereatrona~ activ~tie5, two c~uld care fac~littes, and the
Aware Advisory Center (career caunseling} Since this program lends itself ~ucely to o~u-
mission and other onsite serv~ces, we bel~eve ~LVvill serve as a madel program that other YWCAs
across the na.tion w~ll adopt