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SR-1000-001-02 (10) Council Meeting: January 27, 2004 Santa Monica, California TO: Mayor and City Council FROM: City Staff SUBJECT: Access Services Incorporated Memorandum of Understanding Introduction The report recommends that the City Council authorize the City Manager to enter into a Memorandum of Understanding with Access Services Inc. (ASI) that allows ASI-certified passengers and their personal care attendants to ride the Big Blue Bus at ASI’s expense. Background In 1992, the City of Santa Monica, along with other fixed-route operators, approved the creation of ASI as the agency responsible for the complementary paratransit service in Los Angeles County mandated by the Americans with Disabilities Act (ADA). It is governed by a nine member board representing and appointed by the Los Angeles County municipal fixed-route operators, the Los Angeles County local fixed-route operators, one seat shared by the municipal and local fixed-route operators, the Los Angeles County Metropolitan Transportation Authority (MTA), the City of Los Angeles, the County of Los Angeles, the Transportation Corridor Representatives of the Los Angeles branch of the League of Cities, the Los Angeles County Commission on Disabilities, and the Coalition of Independent Living Centers. 1 ASI service is available for any ADA paratransit eligible individual to any location within ¾ of a mile of any fixed-route bus operated by the Los Angeles County public fixed-route bus operators and within ¾ of a mile around MTA rail stations during the hours that the systems are operational. ASI operates seven days a week, 24 hours of the day in most areas of Los Angeles County. It is a shared ride service that operates curb-to-curb and utilizes a fleet of small buses, mini-vans and taxis. Fares are distance-based and range from $1.80 to $2.70 for each one-way trip. Eligibility for ASI is based on the person’s inability to use accessible buses and trains in Los Angeles County. It is not basedsolelyon disability, age, or medical diagnosis. A transit evaluator will ask questions about the applicant’s ability to use a bus or train and observe the applicant’s ability to walk or use a wheelchair. ASI’s service continues to grow at more than 16 percent annually. It currently costs $27.50 to provide one ride on ASI. It is more economical to encourage ASI’s customers to use significantly less expensive fixed-route services, when possible. The MTA and other municipal transit systems currently accept ASI Identification Cards and are reimbursed for those rides by ASI. 2 Discussion According to information provided by ASI, the agency has 3,380 clients in the Big Blue Bus’ service area who make 5,900 trips a month. Based on the experience of participating transit systems, approximately eight percent of ASI eligible trips are diverted to fixed-route operators. The eight percent rate equates to 15 additional passengers per day using Big Blue Bus service. The Big Blue Bus will honor the Access Card to recognize eligible participants. The identification card denotes ASI-certified users and those eligible to travel with a personal care attendant (someone who assists with personal care of a rider). An ASI rider, who has been approved for a personal care attendant during the certification process, may travel with one personal care attendant free of charge. The Big Blue Bus will bill ASI on a monthly basis for the program. Budget/Financial Impact The program is estimated to generate approximately $1,400 in annual passenger revenue for the Big Blue Bus. Recommendation Staff recommends that the City Council authorize the City Manager to enter into an MOU that allows for ASI-certified passengers and their PCA’s to ride the Big Blue Bus at ASI’s expense. Prepared by: Stephanie Negriff, Director of Transit Services David Feinberg, Acting Deputy Director of Transit Services 3