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SR-602-000 (2) RP:DTA:VR October 14, 1986 11- c.- OCT 1 4 1986 Santa Monica, California J TO: Mayor and city council FROM: City staff SUBJECT: Recommendation to Establish Child Care Benefit Program for city Employees INTRODUCTION As more women have entered the work force as full-time employees and have continued to work during their childrens' early years, the issue of employer supported child care benefits has emerged as a response to changing family conditions. Both private and public employers have begun to design programs to address child care needs in order to decrease turnover, increase productivity, and enhance recruitment. Begun as an outgrowth of affirmative action programs aimed at bringing more women into all areas of the work force, child care is now beginning to be viewed as an important employee benefit by both men and women. This staff report provides Council with information related to the child care needs of City employees and recommends that Council authorize the establishment of a comprehensive child care benefit program for City employees to be created in three phases. BACKGROUND Interest in assessing the child care needs of City employees was expressed in 1983 by the City's commission on the Status of Women. An informal in-house survey was conducted in that year to - 1 - 11- e- OCT 1 4. 1986 poll those employees who had children about child care issues. However the survey gathered only preliminary information and was not utilized for developing policy in this area. In March, 1986 the City Manager selected a child care consultant firm, through a competitive process, to conduct a thorough survey of City employees regarding child care needs as well as the impact of those needs on productivity of the City work force. After a careful analysis of the needs expressed by City employees, a series of alternative child care benefits were designed by the consultant team of Burud and Associates. From these alternatives, a comprehensive plan was developed to address the specific needs revealed by the employee survey. The plan presented in this report for Council consideration is extremely innovative in that it addresses several of the most critical child care issues -- affordability of care, availability of care, and care for children in the most difficult situations i.e. when normal child care arrangements break down and when children are mildly ill and unable to attend their regularly-scheduled programs. EMPLOYEE CHILD CARE NEEDS SURVEY OVERVIEW Once the project was described to representatives of employee bargaining units, Burud and Associates conducted a confidential survey among all city employees to learn about the child care difficulties which employees experience and the possible need for child care assistance. A total of 1647 questionnaires were distributed and 851 returned, a response rate of 52%. Of those - 2 - who returned questionnaires, 249 (29%) have children 12 years or younger and 602 (71%) have no children 12 or younger. 79 employees who do not presently have young children plan to have a child within five years. 64% of parents surveyed use some form of childcare and 61% report having a severe problem with at least one aspect of child care, e.g. cost, hours or supply of care. The child care problems most often cited were: l. Alternate care when present care is not available 2. Finding care for ill children 3. Cost of child care 4. Child care hours and schedule flexibility There were more parents of infants and school age children with severe child care problems than parents of pre-schoolers. IMPACT OF EMPLOYEE CHILD CARE NEEDS ON THE CITY 55% of parents reported that child care presented a severe problem in at least one of the following areas: 1. Working overtime 2. Handling stress of work and family 3. Work-related training 4. Accepting promotions 5. Concentrating, being productive on the job 6. Returning after maternity leave. - 3 - Turnover: One in five parents have seriously considered leaving the City due to child care difficulties. Absenteeism: $159,000 was paid last year to employees absent due to child care related problems in the past 12 months. l46 parents missed some work time in the past year due to ill children. 102 parents missed work time in the past year because of a breakdown in child care arrangements. Recruitment: 259 employees reported knowing someone who would apply to work for the City if child care assistance were available. Reported by Supervisors: The following percentages of supervisors reported that child care had an impact on the employees they supervised in the following areas: 70% Arriving late and leaving early Absenteeism Scheduling On-the-job performance 68% 57% 52% Reported by Nonparent Employees: 59% of all nonparent employees reported that an improvement in their own work environment would occur if the child care needs of their co-workers were addressed. - 4 - Employee Interest in Child Care Assistance: Over half of responding parents were interested in a child care reimbursement, child care center at or near work, summer program, or access to community programs. 75-80% of parents expressing an interest in these programs report a severe problem with child care. In summary, the child care needs survey indicated that child care difficulties are widespread among employee parents, both male and female. These difficulties impact City operations, interfere with employee work performance, and affect the work environment of nonparents. In addition, the availability of a child care benefit plan is seen by employees as a positive factor in employee recruitment. PROPOSED EMPLOYEE CHILD CARE BENEFIT PROGRAM In addition to conducting and analyzing the needs survey, Burud and Associates was asked to present alternative approaches to the provision of child care benefits for consideration by the City based on the need expressed in the employee survey. These alternative approaches were reviewed by city staff and the following three-phased program was tailored to meet the specific needs expressed by Santa Monica city employees: Phase I (to be implemented within 3 months) This phase is designed to address the issue of affordability of care by providing tax relief to higher income employees and a subsidy for lower-income employees. In addition the lack of - 5 - caregivers for those periods when regular child care arrangements break down is dealt with. 1. Salary Reduction Plan (a mechanism approved by the IRS in which an employee can set-aside child care expenses out of pre-tax earnings up to a $5,000 annual limit according to the new tax reform bill) a. Assists employees who are in higher tax bracket by providing tax relief b. Meets IRS requirements c. Cost to the City - negligible 2. Reimbursement for Child Care Expenses $lOO/month per Eligible Employee (Burud and Associates is knowledgeable about Federal and State standards and employee needs and will be retained to help set up the reimbursement portion of the child care benefit plan, inform employees about how best to use it, and evaluate the program after it is operational. Issues to be addressed include maximum family income, what type of care is reimbursable, how expenses would be verified, the annual limit per employee, a city employment tenure requirement, etc. Representatives of employee bargaining units will be involved in discussions regarding the establishment of eligibility guidelines.) a. Would be based on a sliding scale and have annual limit per employee b. Would serve estimated 80 employees/year c. Cost to the City - estimated $100,000 maximum annual expense ($5,000 will be spent this year to establish - 6 - eligibility standards for this program with input from employee organizations) 3. Identify and Recruit Emergency Care Providers (development of a referral program for city employees whose normal child care arrangement has broken down for some reason e.g. illness of the provider) a. Would serve 200 children over course of a year rather than daily b. Would be handled as extension of Connections for Children contract c. Cost to the City - $5,000 annual expense Phase II (to be implemented within 6 months) This phase addresses the lack of care for mildly sick children who are not contagious but are not yet able to return to school. The creation of a sick care room at a local center or health organization is an innovative program which, once established, would be available for use by community residents as well as City employees through payment of an hourly or daily fee. 1. Add Sick Room Care to Local Center a. Would serve 100 children over course of a year b. RFP would be issued to locate provider c. Would serve employees' and residents' children d. Cost to the City - estimated $45,000 one-time expense for start up of program and $6,500 annual operating subsidy to reduce fees for City employees. - 7 - Phase III (to be implemented within 12 months) This program phase deals with the lack of available child care and supports new services through the provision of one-time funds. In return, city employees would receive priority admissions for available positions. The School District has indicated an interest in providing child care services to pre-school age children and could be the provider in the two programs described below: 1. Contract with Local Provider for the provision of Infant Care a. Would serve 12 infants on a full time basis b. Provider would be located through RFP process c. Could contract with School District for provision of this service d. Cost to the City - estimated $86,000 one-time expense for start up of program 2. Contract with Local Provider for provision of Pre-School Care a. Would serve 40 children on a full time basis b. Would provide priority enrollment for city employees c. Could contract with School District for provision of this service d. Cost to the City - $30,000 one-time expense for priority admissions to child care spaces BUDGET/FINANCIAL IMPACT Recurring costs of the child care benefit program will be borne by the General fund and Enterprise funds based on percentages of city employees. - 8 - Funds currently are available in account #01-700-274-000-785 for the expenditure of up to $5,000 for Burud and Associates to develop the reimbursement program and $5,000 for the identification and recruitment of emergency care providers through Connections for Children. It is not possible at this time to predict the funds necessary for the reimbursement program for child care expenses because the eligibility levels have not been established. Once established, Council will be asked to authorize funds for this aspect of Phase I of the program. Authorization to expend funds for Phase II of the child care benefit program, the establishment of a child care program for mildly ill children, will be requested after a program is selected through a competitive RFP process. Estimated costs for this program would involve one-time start up expenses of $45,000 and an annual operating subsidy of approximately $6,500. Funds associated with Phase III of the child care employee benefit program will be requested as part of the 1987-88 city budget submitted to the Council by the City Manager. The overall financial impact of the proposed program has the potential for providing savings to the City in reduced absenteeism, reduced turnover, and increased productivity as well as in enhanced opportunities for recruitment of qualified staff members. RECOMMENDATIONS Staff recommends that Council: - 9 - 1. Approve the establishment of an employee child care benefit program to be developed in three phases as outlined in this report 2. Approve the expenditure from account #01-700-274-000-785 of up to $5,000 for consultant services to establish the eligibility criteria for Phase I of the program and $5,000 to contract with Connections for Children for the identification and recruitment of emergency care providers for use by City employees 3. Authorize the City Manager to issue a Request for Proposal for a local provider to offer child care to mildly ill children for a start up of cost not to exceed $45,000 and an operating subsidy of $6,500 annually. 4. Authorize the City Manager to initiate discussions with the Santa Monica/Malibu School District regarding the establishment of Phase III of the employee child care benefit program as outlined in this report. Prepared by: Vivian Rothstein Assistant to the Director Recreation and Parks - 10 -