SR-CC/HA/PA/RA-1 (3)cc Ha~P~ ~-~
~
JAN ~ 9 ~
CM KEL f lcmanagerlb~dgetl~an1299 wpd Sartta Monica, Cal~fornia
Councif Meeting January 12, 1999
TQ Mayor and C~ty Council
Chairperson and Housing Authori~y Members
Chairperson and Parking Autharity Members
Chairperson and Redevelopment Agency Members
FROM C~ty Staff
SUBJECT Recommendatian to Receive Public Comment and Hold D~scussion on
Budget Prion#ies for FY 1999/200~ Including Comm~nity Development
Block Grant (CDBG} & Hame In~estment Partnership Act ~HOME)
Programs
Introcluctior~
This report presents the context in which the City's Fiscal Year {FY) 1999/200D operating
and capita[ budget wifi be formulafed and recommends that the City Council, Housing
Authority, Parking Authari#y and RedevelopmentAger~cy receive public comment and hold
discussion on budget priantres ~ncluc~Er~g Community De~elopm~nt Block Grant (CDBG)
and Home in~estment Partnershrp Act (HOME} programs For readers who are unfamiliar
wifh the structure of the City's budget, background m#ormation on the current budget ~s
included as an attachment to this report
Backqround
From February to May of ~ 999, C~ty staff will formulate proposed operating and capital
budgets for the fiscal year beginning July 1, 1999 The proposed budg~ts wi[l be
preser~ted #o the Gouncil and community in a series of study sessions, culminatEng ~n a
1
'~/
~{ PA RA~[
JAN 19 1999
public hear~r~g and budget adoption at the end of June
In or~er to encvurage publfc tnvol~ement in the budget proc~ss and to refVect the rnferests
and concerns of the community in the proposed budget, a budget suggestion form has
been placed on the City's website and notice was given m ad~ertisemertts, newspaper
articles and an C~tyN that a pubhc hearing on budget priorities wouid be heid on January
12, 1999
~~scal Confe~
Santa Mon~ca's ecanomic growth contmues to outpace the region, state and nation and the
Ci#y continues to follow prudent fiscal policies As a result, t~e C~ty wRll enter the new five-
year pro~ection per~od commencmg with FY 19J9100 in strong financia~ condition Ongoir~g
re~enues and expenditures are pro~ected to be in balance a~er the penod, allowing far fhe
poss~bility of some serv~ce impro~ements and/or additions The pro~ected expend~tures
mclude annua! debt service and estimates o~ additianal operatmg costs for the publ~c safety
facality and Main ~ibrary expansion, and continued enhanced capital in~estment ~n the
City's physical assets
Howe~er; conditions and actions at #he Federal, State and regronal fevels can affect the
City's financial posrtion
• The Federal gavernment will probabfy require local goWemments to enroll new
employees into the Soc~al Security system, increasing ongoing City costs by
2
up to $2 & million annually by the end of FY 2003l04
• The new Federal and State Internet Tax Freedom Acts, which create tax firee
zones in cyberspace for the next three years, will result in revenue lass to the
City In add~tion, the Federal Act creates a commission whose future internet
taxation recammendations could also adversely impact City re~enue
• The State's budget structural imbalar~ce ~as still not been corrected The
State Legislati~e Analyst is pro~ect~ng that the State budget could be in deficit
by $1 Q billion next fiscal year Given the IegislatiWe's propensity ta "take back"
municipal re~enue sources, this could ~dversely ~mpact City re~enue
• The C~ty's utility users tax base has been reduced by deregulation of the
electrical industry Further reductians are likely in 20Q1
• Proposition 218 makes it more difficult for local go~ernments to raise
re~enues, and creates the potential for ballot initiati~es to further reduce local
government's financial flexib~lity These factors make long range fiscal
planning mare difficult and th~ City already faces increased costs of up to
$65~,000 annually for stre~t and sidewalk repairs which were formeriy pa~d by
assessments
! A slowmg of economic growth is anticipated nationwide dur~ng the five-year
pro~ection period, with potential for a recessian sometime during this period
!n summary, the City's economic base and anticipated reWenues will support some
ir~crease in ongoing expenditures as well as one-#ime m~estments In keeping witf~
3
longstanding Council policy ~t would be wise, however, to ensure that angomg service
increases would be sustainable under less favorable ecanomic conditians
Key Findinqs From ICMA Neiqhborhoad Services Survey
A scientifically valid (405 randomly selected households) Neighhorhood Ser~ices Survey
was conducted by the City in September 1998, us~ng a survey instrument designed for
c~ties participating in the Internatianal CitylCounty Management Association (ICMA's}
PerFormance Measurement Pro~ect The survey seeks information on public satisfactian
with refuse, iibrary, par[cs, street repair and police services pro~ided by the Gity Quest~ons
were adc~ed ta the survey in Santa Monica rElated to percei~ed conditions of alleys and
sidewalks, pubfic w~llingr~ess to help pay for sidewalk repair, and how res~dents get
information abaut city programs and ser~ices
The following summarizes some of the key findings of the survey The full report is
included as Attachment A
• Overall, the ICMA survey results were positiWe for Santa Monica, with
respondents ~iewing cleanfin~ss and condition of streets as "excellent",
candi#ion of sidewallcs, nuisance abatement (e g, attention to weed lots,
gra~F~ti, dilap~dated structures), ~arbage collection, and ~verall ~ob the pol~ce
are domg as "very good", and ava~lab~lity of library materials and police
response time as "good "
4
• Areas identEfied as mer~t~ng study or "senous consideration," based on having
received less than 80% combmed excellentlvery goodlgood rat~ngs, included
condition of alleys, safety m the parks, and condition ofi lit~rary facilities
• Residents are not willing to participate in paying for sidewalk repair, would fike
to see more frequent police patrols in their neighborhoods, and say that
homelessness is st~lf a~ issue in the communi#y
City departments are being encauraged to use the sur~ey data to infarm budget
preparation, including the de~elopment of performance measures
Ma~or In~tiat~ves
With input and support fram the Council and community, interdepartmental, multi-year work
efforts are underway in broadiy themed areas that are outlined belaw The interest En
t~ese areas as articulated by the Council and public indicates that continued emphas~s is
warranted In addition, potential new pro~ects identified over the past year through input
from the community are not~d for consideratian as Council we~ghs priorEties for use of FY
1999/2000 resources It ~s also noteworthy that no s~gn~#~cant reduction m demand for
other day-to-day operations has been detected
5
Youth and Famrlres
There are marty interde~artmental accamplishments to nate in this work ab~ective
including
^ Implementation of the new CREST Playground Access option, with more than
500 elementary school youth enrolled
^ Reopening of Miles Playhause
^ Training of 10 high schoal students to be Library Informatian Navigators
^ Recruitment and training of o~er 25 community ~olunteers to provide after
schaol homework and tutor~al programs
^ Implementation of the City's Yauth Employment Plan targeting o~er 200 youth
for training, internships and apprentECeships
^ Initiativeswith SMMUSD such as Arts Education Partnership Pro~ect, Trans~t
education programs, Farrner's Market salad bar program, Police safety
edu~ation programs and Library summer reading 1~st.
While these accomplishments are noteworthy, ~n light of recent gang violence in the
community, careful re-evaluation of communEty needs, programs and gaps in ser~ices ~s
underway
Construction of the new municipal pool, installation of new play equipment at ~ive parks anc~
design of new playing field space at the airport and at Virginia A~enue Park are among the
capital p~-o~ects benefitting youth scf~edUled to be underway by FY 1999/2Q~Q Plannmg
6
wrth the sc~ool distnct and school parent groups for school parks as envisioned in the
Recr~at~on artd Parks Maste~- Plar~ wil~ eommence Voter approved Mair~ ~r~rary expansion
and improvements to branch libraries will provide a new resource for the entire community
and ha~e im~ortance for services to ch~ldren and teens Finally, impro~ements at Virgin~a
A~enue Park and Douglas Park will pragress in FY 1999/2000
Work plans include creating an inventory of community yauth s~rvices and identifying next
steps the City and regional partners can take to enhance services to children, teens and
familres, plannmg for a permanenf skate par~c, ar~d particrpat~on m the Life ~ong ~earnmg
Community Pro~ect
Envrronment
Key environmental programs naw underway include the construction of the DWRRF,
development of sustainable bu~ldmg guidelines and the purchase of green electricity and
implementation of a strategic energy plan
Among the challenges ahead in the en~~ronmental arena are
~ Secure implementation of full scale treatment rnethodolog~es for remediation
of MtBE m the City's water
• The State requ~res that 50% of the City's solid waste be di~erted from landfills
by the year 200Q New strategies to meet this goal must be ~dent~f~ed and
implemented
7
• Integration of Sustainable City goals mto City operations remains to be
accomplished
~ The G~ty wifl conduct communEty outreach and training for indi~idual
households to enhance the use of en~~~onmenta! practices m the w~der
commun~ty
Nerghborhood Enhancemenf
The work of the community ad~isory group rega~ding the pilot neighbarhood enhancement
m the Pico Neighbarhood is underway Residents participating m the community ad~isory
group are surveying the neighborhood to determine spec~fic actions that should be
undertaken by City staff and by residents This program will be presented for consideration
by the community and the City Council m May Gamponents being discussed include the
appearance of public spaces, youth programs and services and streetlalley lighting
impro~ements
In addition, in light of the ~mpacts of Cos#a-Hawkins and "flpt-outs" of the Section 8
program, new initiatives for preserving and expanding affordable housing citywade will be
prese~ted for Council consideration
Commurnfy Lrvabrlity
In~estment in the area of comrnunity I~vability has been substantial in recent years
Improvements to ~he Main Library, Palisades Park, the beachfront soufh a~ the pier and
8
downtown circulation are all progressing The Downtown transit mall is moving forward
and fundmg mechanisms for the rest of the Dowr~town ~mprov~ments must be ~dentrfied
The community and the Counal ha~e expressed a strong interest in pedestrian safety and
impro~ed neighborhood traffic conditions Staff, cor~sulting and capital resaurces are being
dedicated to this endeavor The proposed crosswalk enhancements w~ll be #~nalized for
Pico Boulevard, Mantana Avenue and Qcean Avenue Permanent traffic calming
measur~s are due to be constructed on 4tr Street, 28`h Street and Ne~ison Way Education
and outreach to pedestnans and dri~ers ha~e commenced and wili continue throughout the
year Pedestrian safety and improved neighborhood traffic conditions will rema~n a hFgh
priority This is a ~ery costly endea~or which must be considered with other campeting
programmatic needs
Communrty ~utreach & Customer 5ervice
Efforts are well underway ta enhance community outreach efforts among all City
departmenfs, to build citizen participation ~n civic fife, and to ensure posi~ive experiences
for the public when connectmg with City government Initiati~es begun th~s fiscal year and
expected to be continued and complemented with ather efforts in '~ 999-2D00 include
^ Surveymg the community on their opinions about Gaty services and programs
(see separate section of this repart),
^ Creating the Santa Monica Leadership Series, offering short courses on City
ga~ernment to mform and engage the community, which began with a"City
9
Budget Basics" course on January 5 and wiii contmue bimonthly throughout
#he year,
^ Retaining outreach assistance for pro~ects with large-scale publEC impact, e g,
the Coastal Enterceptor Sewer Pro~ect,
^ Retaining expert ad~ice to assist with strateg~c planning for alerting and
educafing residents and businesses about and in~ol~~ng them in the City's
wide-rangEng sustamability efforts,
^ Improving coordination of interdepartmental public cvmmunrcatian efforts an
ma~or issues and e~ents, particularly in the area of publre safety (e g,
pedestrian safety, gang ~iolence),
^ Insta~ling a 24-hour, user-fnendly automated phone information and
fax-on-demand system to be p~loted by the City Clerk's office m early 'I999,
^ Placing customer satisfaction feedback cards at all public counters (targeted
for January-February 1999),
^ MaEiing "Get In~ol~ed" postcards th~s month to all households, prov~d~ng
numerous opportunities and ways #o get ~nvolved in c~Wic life, includmg ~o~ning
neighborhood organizations, neighborhoad watch groups and Green Teams,
^ Redes~gning the City's web site and pro~iding training to staff m all
departments on the delivery of ser~~ces electronica~ly, and
^ Improving internal communicat~on and informatian sharing through e-mail. the
Public Information Team ("PIT Crew"), and Brown Bag University (iunchtime
lectures for staff on important City topics}--aE1 aimed at informing employees
10
so they are better able to ser~e the City`s customers
Caprta! lmprovements
An unprecedented le~e! of cap~tal in~estment in the City's assets is u~derway, includmg
park improvements, earthqualce reco~ery and infrastructure enhancement and
maintenance pro~ects Steps have been taken to ensure pra~ect management capaci#y is
adequate to the task Capital needs tataling clase ta $20U million remain to be met TF~ese
include the estima~ed $49 3M in pro~ects contemplated in the Parks and Recreation Master
Plan, $10M in parking structure upgrades, $12 2M for implementation of the Ci~ic Genter
specEfic plan, $2fi 5M in alley and sidewalk repairs, $1QM in streetlight installation, $14M
in Palisades bluff stabilization, ~7M far reuse of 415 PCH, $50M for improWements ta the
City Yards, and ~'f 9 5M for powntown and Ma~n Street Streetscape ~mpro~ements
Community Grants/CDBG & Home Praqrams
In con~unction wrth 1997198 budget development, the City conducted open proposal
processes fQr social ser-rice and arts grants Social programs f~nded through that
Community De~elapment Program are divided into six main funding areas 1) Children,
Teens, and Family Sennces, 2) Cornmunity Serrrices, 3) Disability Services, 4) Homeless
Services, 5} Housing Development, and 6) Senior Services Fundrng for the successful
agencies r-vas recommended over a period of three years sub~ect to achievement of
program goals and Council appropriation The program is campleting its second year
Public input on January 12, 1999 will inform preparatian of a 1999-00 action plan, required
11
annually by #he Depar#ment of Housing and Urban Development. Planning and
development of a rationale and process ~or the next round of arts and social ser~ice
program funding wil[ commence in 1999
Recommendation
It is recommended that Counc~l, Hous~ng Authority, Parking Authori#y and Redevelopment
Agency f~ear public comment and hoid a discussion on budget priorities far FY 199912000,
including CDBG and HOME programs
Prepared by John Jalili, City Manager
Susan McCarthy, Assistant C~ty Manager
M~ke ~ennis, Finance Director
Attachment A ICMA Neighborhood Senrices Survey Report
Attachment B Background on City Budget Structure
12
Attachment A
CITY OF SANTA M~NICA
NEIGHBORHOOD SERV~CES SURVEY
FINAL REPORT
~~
~~
JD FRANZ RESEARCH
Public Opimon and Marketing Research
Jenn~fer D Franz, Ph D
Januart~,1999
C4NTENTS
I INTRODUCTION . 1
II RESEARCH METHODS ~
III FINDINGS . ..,. . . . .. .. . 10
IV CONCLUSIOI`S AND RECOMN1ENDf1TIONS ..
APPENDIX A SURVEY INSTRUMENT
~8
CIl1'Oh S-L'~79 ~llOtilC ~ - \~LIGHBORHOOT~SFAJ7CFSSL"R[FF I
I. INTI~ODUCTI~N
The research findings presented in this report derfve from a telephone sur~Te~- of
residents of the Citj- of Santa I~Zonica that ~vas comrrussioned bv the Cit~~ and conducted
b~~ JD Franz Research of Sacramento Encompassing 40~ com.pleted ~nter~~ie~n~s, rt~vas
amplemented bet~.ti een August 17 and Septe~ber 3,1998 The marg~n of error far the
research zs ~ 4 9 percent The final report ~ras prepared for presentation to Crtv Counc~l
and the cammunrt~- in Januar~-,1999
CII7`O~S~.~'Tt 110~IC ~-.~EIGHBORHODDStRtIrESSL~RTFt`
The prirnary purpose of the surETej~ t~~as to include Santa Moruca 1n the natianv4~de
stud~r and comparison of American ci~es spansared bv #he ~nternat~onal Cri-~: Managers
Association (ICMA) Specific areas of mquzr~~ zncluded the follo~n-ing
• Assessments af the cleanliness of nezghborhood streets
~ Assessments af the condition of neighborhood streets
• Assessments ot the conditian of nexghbarhood sFde~>>alks
• Assessments of the condition of neighbarhood allej-s
• The extent to ~vl~uch ~Tarious nuisances are a problern
• What the specific problems are tivhere there is a big problem v+Jith nuisances
• Assessrnents ~f the garbage collectlon seri~ice
• Reasons ti~~hv the garbage Collectzon service ~-as rated fair or poor
~ Use of the Cit~T's parks and recreation programs and facilities
• Assessments af the Cit~~'s recreatian oppoxtun~ties
~ Reasons wh~.T recreation opportunities were rated fair ar poor
• Ratings of ~~arious aspects of the Citv's parks and recreahon facilihes
• Use of the C~t~r's public libraries and librar~= services
~ Avallabilat~- of desrred materiais in the Iibrar~~
• Assessments of the Cit~~'s public Iibrarr services
+ Reasons why the Irbrar~T servlces were rated falr or poar
• Feelings af safetv in ~.Jarious locations at ~Tar~ous times of datT
Cn~ or 5~.~~7 ~~io~ic .~ -.\frcx~oxt~roov Srn~'lcr_s S?~~vFt 2
• The extent ta which pohce patrols are seen in various Iocations at ~rarious
times of da~r
• Assessments of the enforcement of traffic lavvs in the Crt~T
• The extent to ~vhich respondents had been vic~ixns of crtme
~ Nature of the crrme or crimes
~ Whe~her or not the crime or crunes ~nTere reported
• The extent to v~rhich respondents had called the police or 9~1 in an emergenc~T
• How quzck the exnergency response vr.Tas
• The extent #o v~Thich respondents had had anjT contact ~rrth the palice
• Assessments of the ti~Taj~ the pollce handled t1~e contact
• Nature of the contact with the police
~ Assessments of the ~ob the police are doing in addressing ne;ghborhood
eon~erns
+ Assessments of the ~ob the police are doing oETerall
• What the Police Department could do to impra~re its servlces
~ Sources of information about ~vhat the Crtv is dou-Lg
• What the Crt~r could do to improt~e the qualrt~ of its ser~Tices
• Probabilit~~ of being willing to share the cost of sidetivalk repair with the Crtv
• Amount those willing to share would be willing to pa~-
• Respondent demog7raphics, includzng Zip Code of residence, locat~an wTithin
the 90~05 Z1p Code, t~Tpe of residenCe, numbers of adults and chlldren in the
househaid, age, ethnicrt~~, income, and gender
Crrt•aFS~~~a ~ti£nti•rc~- IE~GHaonxooDSr.Ra7cFSS~~x~~Ft- 3
FoIIo~>>ZZ1g this Introduct~on, the report is dYVided into three add~tranal sect~ons Section
II contains a detailed discussion of the Research Mefhods used in conducting the
surve~~, ~vhile SecHon III presents and disc~xsses the Findings Finall~=, Section IV
contazns the research firm's Canclusions and ReCOmmendations
~'ITY OF S4ti T9 ~Lr0i7C -1 - 'L~IGHBORHpOD .SER ['IC ~S SC~HJ'L?' ~
YY. RESEARCH METHOI~S
The surt-e~~ instrument that ~tiras used in conductrng this research ~vas pro~~ided bi- the
ICMA M1nor modificat~ons sn-ere made on the baszs of research firm recommendations
and a pretest, but no changes itiTer~ made that ti~~ould materialltT alter the meaning or
context o# the ICMA questions The City also added three quest~ans to the sur~re~~ that
v~rere designed and pretested bv t~-e research firm The pretest ti~ras conducted among a
randorn sample of respondents seiected in the same manner as the sur~-ej- sample
jn=ould be selected
CII } Oh S-L'~ 1~t .170 ti7C -~ - ti FIC,HBDRHOOD SFRI7!'F. S 5[ ~R ~"LF" ~
Sample Selection
The sample for the suri~et= ~vas a computer-generated random d~grt dialing sample
deslgned to obtaLn responses from a representati~~e cross-sectron of residEnts af the
Citv Random digi# dialing, the mast sophist~cated and accurate me~hod af telephone
interzTie~~~ sample selectron, has the advantage over director~- sampling of including
households ~ ith unlisted, too ne~tiY to be listed, ar inaccuratelv listed nurnbers. This
approach permits the resuits to be generalized to all teiephone-Q~tirning households in
the des~gnated area
The prefixes {the fzrst three digits of a telephone number) for the sample `vere designed
ta represent all asslgned phone numbers in the cit~= and were identified b~r Sur~~ev
Sampling, Inc (SSI), the nation's leading supplier, on the basis of Zip Codes prot=ided
bi~ the Citt~ SSI th~n randomlt- assigned the remaining four digzts of a telephone
number b~- computer The resultrng ten-digrt numbers ~vere printed out onto call
record 5heets designed to facilrta~e intervievvers' recording of their progress ta~vard full
sample implementation
Pofential respondents at the numbers thus selected ~vere further screened for being 18
~~ears old or older and for residing ~h lthrn the cit~-limits Within h~useholds, the
~- aungest male adult/ ~~oungest female adult techruque ~,vas used to select the indi~~idual
to be inter~=~e~ved
Cn~~o~ S~.ti•z~ ~ioti~c~- ~-Fr~H~al~toonSFx~lctsSt~a~°rt~
Interviewer Training
All of the intert~le~n ers ~tiTho administered the sur~.~e~- underwent intensi~~e tralning and
briefing prior to conducting any actual inter~-ie~ti~s Training included instructron in
interc-Ye~~T~ng techniques, orientat~on ta the mechanics of sample selection and
recording, and extensrve practice ~~~rth sur~Te~.~ insfruments as ~rell as wrth a svstematic
approach to ans~n-ering respondents' lnquiries The brief~ng specific to this particular
survetr v~ras conduc~ed b~- the President of JD Franz Research
Survey Implementation
Calling for the surve~~ i~~as conducted fro~n a centralized and full~~ monitared fac~lit~-
under the ongoing aversight of full-trme super~~lsors Inter~ iev~ ing commenced on
August 17,1998, and ~ti~as completed on September 3
Upon complet~an of each interi~ier~r, a supert~lsor immediatel~- checked it for accurac~,
clarit~-, and completeness so that an~- problem areas could be disc~ssed wrth the
interviewer while the can~rersation was srili remembered In the event a problem could
no# be resolved b~.T recall, the respondent ti~-as called back for clarificahan or
ampliticatron
In order to ensure that ttirorking people tivere adequatelv represented, calling took place
onl~~ during the evening hours (~ to 9 p m} and on ~veekends (10 a m to 6 p m an
CI7Y" DF S-L\~f-1 _1~0 iIC 4-~LIGHRORHOOD SER FfC'ES St~72[ "Lf
Saturda~-s and 2 to 9 p m on Sundatrs} Up to four attempts ~Tere made ~o reach an
eligible ind~vidual at each number in the sample
Data Cading, Tabulation, and Analysis
Coding of the sur~ e~~'s clased-ended queshons ~vas accomplished b~r the intert-ie~vers as
the~- conducted the inter~~ie~w~ s Coding of most of the surtTet-'s apen-ended quest~ons
~vas then undertaken in four stages {One open-ended queshon had such a diversz#i- of
ans~n~ers that coding ~t ould not hati:e been possible In thls case, the responses tti-ere
transcribed verbahm in their entiret~~ }
First, the Pro~ect Coordinator at JD Franz Research selected a random sample af ten
percent of the campleted interzrze~tTs and re~-re~~=ed all af the apen-erzded responses ~n
th~se documents in ord~r to deveIop a codebook A coding team comprised of
supervisors and spec~ally trained s~xper~~isor~r and inter~~z~~~ rng staff then used the
codebook to code the survet-'s open-ended questions, settzng aside an~r responses that
failed to conform ta the coding scherr-e for the poss~ble addition of netiv codes In order
ta achzeve cor~istencr, the coding team ~vorked in pairs and as a group, checking each
others' work and tuliv discussing an~T debatable responses prior to coding them
OnCe ali of the inter~-ie~vs that failed to conform to the irutrall~ established coding
scheme had been identified, the Pro~ect Coordinator revietived the uncodecl answers and
added netitiT codes as approprlate This approach ensures that there 1s a minimal
CITF'OI'S4\`T9 110'+7Ca- ~FIC,HBORHOODSLR[7C(35C~RFF}'
percentage af "other" responses to the open-ended question5 Fina11~-, as a check on the
integrit~= af the coding as a ~~-hole, the Pro~ett Caordinator ret~ie~,ved a ten percent
random sample of the coded intervieti~~s
The resulting data ~vere then ke~r-entered in~o the data anal~-tic soft-~vare SPSS for
~'~~indows using SPSS Data Entr~~ and computer-checked for accurac~~, adherence to the
pre-established codulg scheme, and rnternal logic In addition, prelrrrunar~> tabulat~ons
titi~ere re~rie~ved manuall~:~ to check for errors in areas that ~ould not be pragrarnmed
FinallE-, tabularions, means, and other anal~~ ses vvere prepared using SPSS for VVindoti~-s
C117' DI S~.ti'T4 .'l~fOylC~ - ~'FiGHBORHOOU SLRT 7CL5 $[ ~RI FF 9
III. FINDINGS
~indings frorn the surve~~ are presented here in the same order in ~~-hich the questions
~ti•ere posed to respondents Readers ~4 ho are interested in the precise phrasing of the
inquiries are u1~-ited to consult the cop~ of the surve~- instrument that can be found in
Appendix A
CI77`OFSLtiJi_lf(ll"I[ 3- ~EIGHBORfi00DSL8~7CFSSt'RI~'S" It1
Streets, Sidewalks, and Alleys
As shouTn in Figure 1, most respondents (~7 percent) said the sfreets in their
neighborhoods titiTere fairl~ clean In addxhon, over a third (36 pex~ent) said the~T ~vexe
ver~~ clean VVhen these figures are summed ~Tithout rounding, thejT tota192 percent
CLEANLINESS OF THE STREETS IN
RESPONDENTS' NE~GHBORHOUDS
Very Clean
35 6%
Very Dirty
1 2°/a
Fairly Dirty
6 4%
FaiLrl
J~! V /O
Figure 1
CII]OFS~,~'14 i~fOl7C,~- ~`FICHBO!zHOOD~~'Rt-7C~S.$URGL}'
Fagure 2 andicates that almost half o£ r~spondents (~9 percent) reported that the streets
are ~n good conditaan all o~:~er In addrtion, o~Ter t~~-o-fifths (~2 percent) sa~d thev are in
mostl<< good condYtron ti~Trth a fein~ bad spots here and there When these figures are
summed, the~~ tota191 percent
CONDITION ~F THE STREETS 4VERALL
Good Candition
49 1 °/o
Many Bad Spots
8 $%
Figure 2
Crr7~ ot S-~.ti~r3 ?liotirc -~ -:ti~Fr~xenettonr~ SExrlets S~~R~ t t
Few Bad Spots
42 2%
As Figure 3 illustrates, the largest group of respondents (~6 percent) indicated thaf the
sideivaIks are zn good condafion aII over The second Iargesf graup (40 percent} sald
the~~ are in mostl~- good condrtian ~vith a fetti~ bad spots here and there When these
figures are summed, the~= tota186 per~ent.
CONDITION OF THE SIDEWALKS OVERALL
Good Condit~on
46 2%
Don't Know
1 ~%
_ Many Bad Spots
~ 12 6~/0
~
No Sidewallcs
0 2°1~
F~gure 3
C7~"U~Sq1"T4 1I0~I( i- ~EIGHBQ!{FI00~SFR~7CFSS[`RFE}
Few Bad Spats
4D 0%
Figure 4 shows that over a quarter of respondents (29 percent) indicated that the alle~°s
are in mostl~- good condi~on tivrth a fe~,~- ~ad spots here and fhere, ~ti~I~ule alrnasf as ~any
(29 percent) said thej- hat~e man~- bad spots Less than one in fi~ e(18 percent) said the~-
are in good cand~tion all ot~er
CONDITION OF THE ALLEYS OVERALL
Good Condition
~%
Few Bad 5
29 4%
~on't Know
0 5%
~
~
~ Nvt Applicable
\ i 23 5°/a
~ ,~ /
~`~ - - -- 'y~
Many Bad Spots
28 6°~
~igure 4
CITF OF $,~1, T i.L~O1TC 3-~~LIGHBORHOOD SER 47C~S .SL:RI TS 1~
Nuisances
As Figure 5 indlcates, the ma~orit~~ of re5pondents (57 percent} said that "thYngs llke
tveed lots, ~unk lots, graffiti, abandoned automabiles, and dilapidated houses ar
buildings" are nat a problem at aIl in their neighborhood In addition, close to a third
{30 percent) 5aid the~~ are only a small problem VVhen these figures ar~ summed, the~-
total 87 percent
EXTENT TO WHICH NUISANCES ARE A PROBLEM
Small Problem
30 ~'0• _
~-~ ` _
~
~~ .
IVot a Problem
56 5°10
Figure 5
~
Big Problem
2 D%
No Opin~on
1 D%
Onlti tti~~a percent af respondents {n=8) said that the nuisances mentianed in the
questrannaire are a big problem in the~r neighbarhood The problems the~- vvere
referring ta are displat-ed in Table 1 1~'Iost prominent amang these ti~-ere a propertiT or
praperties needing clean-up and graffiti need~ng to be cleaned up
~ mewhat of a Problem
10 1%
~ITF' 01' S-1ti'f~3 .1I0tiIC-3 -~~'L'IGHRC3RHOUD SERY7CLS SL~R ['L }' I ~
Tabl~ 1
NATURE ~F SIG PROBLEMS WITH NUISANCES
Fre uenc~T Percent
Nei hbarhood Has Pro ertt~ ies Needm Clean-U 4 ~0.~
Graffitr Needs to Be Cleaned U 3 37.5
Side~ti~alks Need Re air 1 1Z.5
Condation of Houses/ A artments Packed To e~her 1 12 5
Garbage Callection
As Fzgure b i~~ustrates, close to half of respondents {49 percent} Indreated that the
garbage collection ser~~lce their household recen~es is good In addition, 39 percent
reported that it is excellent L'~'hen these figures are summed, the~= tota188 percent
EVALUATIONS OF THE GARBAGE C~LLECTIO\" SERVICE
Excellent
39 D %
~r
/
Fair
B go~
No Opmion
1 7 ic
Goad
48 9°/
Figure 6
CI7F OT $~t~f i.1~0\TC3 -~~LIGHBQRHOOD $FH[7C ES Sl R~ EF
Qne in ten respondents ~10 percent) said that their garbage collect~on ser~Tice is fair or
poor The reasons thei- ga~Te for these assessments are partra~Ted in T'able 2 Mast I~keljr
to be g~~-en as reasans ~~Tere that the trash collectaxs are rness~= (4~ percent of these
xespondents) and that there is a need for more frequent trash pick-up (26 percent)
Table 2
REASONS WHY THE GARSAGE COLLECTI~N SERVICE IS FAIR OR PODR
Fre uenc~~ Percent
Trash Collectors Mess~- T9 4~ 2
More Fre uent Trash Pick-ti 11 26 2
I~iore Trash Containers 4 9~
More Recvcle Pick-U Times 3 71
More Rec~.~cle B1ns 3 71
Qu~eter P~ck-U 3 71
Trash Collectors Rude 2 4 8
~ther ~ ~ 1 9
Don't IGno~r 1 2 4
Parks and Recreation
As shotivn in Figure 7, about three-fifths of respondents {51 percent) reported that
someone in thear household had used a Santa Monica park, recreahon tacilit-~-, or
recreation program during the ZTear preced~ng the sur~Je~- Figure S ind~cates that half of
respondents (~D percent) e~-aluated the Citv`s recrea~ion oppartunrhes as good, ~rhile
oz~er a quarter (29 percent) etTaluated thern as excellent When these tti~~ o figures are
summed, the~.~ tata179 percent The next largest group (12 percent) said the~= had no
opinion
CIIY"OE S~ibla_4f0~7C d- 1,fIC.H130KffODDS~RG7CLSS~-'ItFZF" ]
EXTENT TO WH~CH RESPONDING HOUSEHOLDS HAVE
USED SANTA MaNICA'S PARKS, RECREATION FACILITIES,
OR RECREATI~N PRQGRAMS IN TFIE
PAST TWELVE MONTHS
Yes
60 5%
ban't Know
0 2°/0
No
39 3°~
Figure 7
EVALUATI~NS DF RECREATION OPPORTUNITIES
:xcellent
28 7°~
Good
50 4%
p~n~an
3°k
Poor
7 dl,b 1 2°/a
0
Figure 8
CITf" ()F S~i1~I~1 _if0~7C 4-'L`~IGHBORHOOD SF_R [ IC'E:S 5C `AFTf
Among those tivho said the Ci~r's recreation opportun~tres are fatr or poor (close to one
in ten, or 9 percenf}, ~he reasans itiTere quite d~tTerse, as Table 3 iIlustrafes The most
common ans~~ ers were lack of safet~~ {26 percent of these respondents), the need for
mare aCti~-i~ies (23 percent), the need for more maintenance or landscaprng (20 percent},
and a desire for more parks {17 percent)
Table 3
REASONS WHY RECREATION OPPORTUNITIES ARE FAIR OR POOR
Fre uenc~= Percent
Parks Not Safe 9 25 7
Expand Park and/ or Recreation Center ActiE~rties and/ or
Resources S 2Z 9
More Park I4laintenance and/or Landsca in 7 20 0
Mare Parks 6 171
More Do /Pet Parks 2 5~
No Park Fees 1 2 9
Other ~ I~ 3
Dan't Kno~nT 1 2.9
Figure 9 partra~=s mean evaluations of variaus aspects of the CYt~-'s parks and recreatian
facilrties an a four-point scale, ti~=here one equals poor and four equals excellent As this
displa~r indreates, the fac~lities a~~eraged sometti hat aboi-e good on ease of gettzng to
~hem and slightlt~ aboti~e good on appearance On safety, Qn thE other hand, the~-
a~-eraged slightl~= belotitiT good
Grt-oFS~~•r,~ ~~o~~rca- ~F~rrxaoxfroo~~~xilcLSS!~RiEt~ 19
EVALUATIQNS aF SELECTED ASPECTS OF
PARKS AND RECREATION FACILITIES
Appearance
Ease of Getting To
Safety
. . 3 15
, 2 $8
• 5 ~ ' I
1 2 3 4
Means
Figure 9
Public Libraries
As Figure 10 illustrates, about i-~vo-thirds o# respondents (b7 percent) reported that the~T
ar someone in their household had used a Santa Monica public librar~~ ar librar~~ sex~rice
during the ~rear preceding the suri7ev Figure 11 indicates that close to half of these
respondents {48 percent) rated the availabilif~r of the materials the~- tl=anted as good,
~vhile another about a third (32 percent) rated rt as excellent When these t~vo figures
are summed, the~- total 80 percent
CITf"O!'53.~~T~] ~lO~7Cd- 1~~LIGHBORHdODSFR["ICFS$t~RGFf'
EXTENT TO WHICH RESPONDING HOUSEHOLDS HAVE
USED SANTA MONICA'S PUBLIC LIBRARIES QR LIBRARY
SERVICES IN THE PAST TWELVE M~NTHS
Yes
67 2%
{VO
32 $°.6
Figure 10
EVALUATIONS OF THE AVAILABILITY OF MATERIALS
r,ellent
,' 0%
Good
48 2°~
I )an't Know
nolfl 4%
3%
Fair
16 2%
Figure 11
CIT3"OF'$il"T~ 1~O~IC-1- 1FIGHI3pRHUUU_$ERl`ICLS,S(~k[E}'
Assessments o~ the Citj's publ~c librare services are portra~~ed in Figure 12 As this
displa~~ indicates, close to half of respondents (46 percent) said that thev are gaod In
addition, over a quarter (29 percent) reported that the~r are exCellent When these
figures are summed, they tota175 percent
EVALLTAT~ONS 4F PUBLIC LIBRARY SERVICES
:xcellent
28 9°~
Good
46 2%
Figure 12
CII7 (?!-5~t~'13 ~10~1[`3- ~`LIGHBORFIOODSER[%CFS.St'R~F'F ~~
- ....,, , ...,..w
Fair poor 1 S 8%
5 9°1op 2%
Less than one in ten (b percent) said the public Iibrarv services are fair or poor The
reasons these respondents gave for their assessments are partra~=ed in Tab1e 4 As this
displa~~ rndicates, the onl~~ reason gi~~en b~ a sizabie proporrion of th~s group of
respandents (68 percent) is that e~ther the reference fac~lities ox the lzbrar~- fac~lrties in
general need to be expanded
Table 4
REASONS WHY PUBLIC LIBRARY SERVICES ARE FAIR OR POOR
Fre uenc~.~ Percent
Reference/Research Facili~ies/Library Need to Be Ex anded 17 6$ 0
Dirt~r 4 16 0
Ex and Hours O en 3 12 0
None/Nothin 1 ~ 0
Other 3 1~ 0
Dori t Kno`ti~ 1 4 Q
C17'F C)F S' 1\'T~ 1~0 ti 7( ~-~\ EIGHBORfi00D SERT 7CFS S[ ~R YE'} ?3
Safety
Figur~ 13 dispIa~Ts the mean degree of safet~= respondents said the~- feel under ~~arious
cixcumstances on a scale of one to four, ~~rith one being ver~- unsafe and faur being tTer~r
safe Both in their neighborhoods and do~vnta~ n during the dat, respondents
indieated that the~r feel qutte safe (mean ratings of 3 55 and 3 56, respectn~el~-} After
dark, ho~~ever, thev urexe to inclined saE= theti~ feel sometivhat safe (3 01 in their
neighborhoods and 3 02 do~~ntown)
FEELINGS OF SAFETY UNDER VARI4US CIRCUMST~NCES
In Your Neighborhood Dunng the Day _ 3 b5
~ . ~
In Your Neighborhood After Dark 3 0'f
!n the Downtawn Business Area Durjng the Day , ~ r 3 56
I '
In the Downtown Business Area After Dark 3 02
I ' I
~ z 3 4
Means
Figure 13
Cin~or.S:.~•r~,lfotirc~- ~-FlrHeolzftooD,~cn~7crsSC'RYF'F 1~
Police Services
Figure 14 portraj-s the mean extent to ~vhich respondents reparted that the~- see police
patrols under z=ariaus circumstances on another four-paint scale, titi~here one equals ~-er~r
seldam and four means ~Ter~- frequentlj~ In respondents' neighborhoods, theE= said that
police patrols are generalli- seen somewhat frequeritij- (mean values of 2.36 during the
daiT and 2 23 at n~ght) In the do~ti~ntotivn business d~strict, on the other hand, the~-
xepor#ed seeing police patrals slightlr more fhan some~~ha# frequentlz- (mean values ot
31~ and 3 21, respect~rel~T)
EXTENT Td WHICH POLICE PATROLS ARE OBSERVED
UNDER VARIOUS CIRCUMSTANCES
In Your Neighborhood DurEng the Day 2 3B
f '
In Your Neighborhood After Dark _ 2 23
In the Downtawn Business Area During the Day . , 3 14
~ . ~
In the Downtawn Business A~ea After Dark , 3 21
f '
~ 2 3 4
Means
Figure 14
G~r Ur S-:.+•7 ~ 1iU.~'IC-~ -:l rr~xxouxaoU SCRa7C~s S[~nr~} ZJ
As sha~vn in Figure 16, half of respandents (.a0 per~ent) sard tl~at enforcement of traff~c
Ia~~vs in Santa h~Ioruca is good In addihon, slrgh~Iy more #han one m fi~-e (22 percent)
said that it is excellent When these t~ti-o figures are summed, thei- total 72 percent In
additian, another fairljT sizable group (17 percent} said that enforcement zs fair
EVALUATIONS OF THE ENFORCEMENT
OF TRAFFIC LAWS
Excellent
22 2%
Good
49 9%
Figure 16
PIease note There is no Figure 15 u-- this report
,efusedlNo Gomment
1 4%
Don't Know
3 2%
~ Poor
~ 6 7%
r
~''%
CII}' OF ,Sa tiT t_lf(J l"IC 1-~ EIGHBORFfOOD .SF,RI7C6S ,SL~R ['~ } 2
Figure 17 indicates that the ~~ ast ma~orit~T of respondents {90 percent} said nerther the~~
nor anr~ane else in their household had been a~rittrm of a crime zn Santa Moruca durFng
the ~-ear preceding the surve~r Of those t~~ho had, as shotiti=n in Table 5, the largest
groups titi~ere t=lcrims of assault (26 percent), laxcen~--theft {2b percent), and b~rglar~r {21
percent) Most iTact~nns of the crimes (5~ percent) reported them, as Figure 18111us~rates,
but a full third (33 percent) did nat
EXTENT TO WHICH RESPONDING HOUSEHOLDS HAVE
BEEN VICTIMS OF CRIME IN THE PAST TWELVE MQNTHS
Yes
10 4%
No
89 6°/a
Figure 17
CITf"(1FSi1-T9 ~r047C4- ~EI(iH1~OXFI00DSLR6TCF_SSZR[FY"
Table 5
NATURE ~F THE CRIMES
Fre uenct Percent
Assault 11 26 2
Larcem'-Theft 11 26 2
Bur lar~.- 9 21 4
Vandalism 8 19 0
Non-Vehicle Theft 4 9 ~
Robber~~ 2 ~ 8
EXTENT TO WHICH THE CRIMES WERE REP4RTED
Don't Recall
11 9%
Yes
54 8%
Figure 18
No
33 3%
C'ITf'OFs44T9 ~10i7Ci-'1FIUHEnRH(~USLR~7CLS.St~AF~f"
Flgure 19 shows that b~~ far the ma~arit~ of respondents (85 percent) said thetT had not
called the police ax 911 in an emergency in the ~=ear pxeceding the surve~- Amang those
~Tho had, as indicated in Figure 2Q, the ma~orittT (60 percent) said that emergenc~T
personnel responded very quickly- In additlon, close to a quarter (24 percent) said the~-
responded sometn haf quickl~~ When these figures are summed, the~- total S~ percent
EXTENT TO WHICH RESPONDENTS HAVE CALLED THE
POLICE UR 911 IN AN EMERGENCY IN THE PAST
TWELVE MONTHS
Yes
1 ~i ~°ti,
IVO
$4 7%
F~gure 19
['ITP OF 5-1.~ I~ l~0 ~7Ca -\ FIGHITOKHOOD $FR i"ICES SL~ft ['LF
ASSESSME~TS OF THE POLICE RESPONSE TIMES
Not Very Quickly
6 5%
S lowfy
4 8%
Never Game
20
No Opirnon
1 6°/a
luickly
7%
~I~llfe 2~
Figure 21 illustrates that abaut t~n~o-thlyds af respondents (65 percent) reported that
thev had not had anti~ contact with die Santa Mor~ica police in the twel~re rnonths
preceding the sur~~e~- Among the some3nrhat o~~er a th~rd (3~~ percent) who said thev
had, as sho~ti-n u- Figure 22, the largest group (44 percent} said the ~vai- ~he police
handled the cantact ~vas excellent, and the second largest group {33 percent) said rt~ as
good tti'hen these figures are surnmed, they total 77 percent
Crrs• or S,i~ r~ ,~fa~~rc ~-.ti~~-~c.xBOxxc~v S~u~~~c~s St:x~ zf•
Somewhat Quickly
24 2% •
EXTENT TO WFIICH RESPONDENTS HAVE HAD CONTACT
WITH THE POLICE IN THE PAST TWELVE MONTHS
Na
64 7%
Yes
3S 3%
Frgure 21
ASSESSMENTS OF THE WAY THE POLICE
HANDLED TFIE CONTACTS
Poor
14 0%
No Opinion
1 4%
Exceflenl
44 1 %
Figure 22
CII } OF S~1'~ :~I .1~0 ~IC 4-\ T_IGHBOHHOOD SER 67CLS ,SL'R 6F'F .3 j
Fair Good
The nature of the contacts respondents sa~d the~T had ~vith the police is displatred in
Table 6 Over half (~~ percenf) said that the~.r needed assistance other than being a
c?ictim of a crune or that the~~ ~Tere a tivrtness to a crime The second Iargest group (20
percent} indicated that they ~~vere a crirne victim, and the third largest group (12
percent} said the~.- u~ere suspected of a traffic jrlolation
Table 6
NATURE OF THE CONTACTS WITH THE P4LICE
Fre uenc~r Percent
Needed Other Assistance or Witness ta a Crime 79 5~ 2
Vichm of a Crime 29 20 3
Sus ected of a Traffic Violation 17 119
Sus ected of Breakin a Las•~r 10 7.0
Other 9 6.3
Refused 1 .7
CIT}` C)F S L'1`T~ ~~10 ~I( ~-~~'f IGHRORHOOD CF_R] 7C~C SL~k 4~}'
Figure 23 indicates that close to half of respondents (48 percent) said the Santa RRonica
paIice do a good ~ob af addressing neighi~orhood concerns In addrfion, over a quarfer
(28 percent) indicated that the~T do an excell~nt ~ob in this regard Vlfhen these f~gures
are summed, theyT tota176 percent
ASSESSMENTS OF THE JOB THE PQLICE DO 4F
ADDRESSING NEIGHBORH04D CONCERNS
Fair
Pc
4:
No Opinion
10 6%
Good
47 7%
Excellent
27 9%
Figure 23
E77}'OFS~Li`T-13~fOt7C'4- \~LIGN130RHUODSER[ICES,SL~R4Ft 33
r~s Figure 24 illustrates, the ma~orit~~ of respondents (5a percent) said th~xt the police do
a good ~ob o~~erall In addrtion, ~lose to a third {32 percent} said the~> do an excellent
job ~Nhen these figures are summed, the~~ tota187 percent
ASSESSMENTS OF THE JQB THE POLICE DO ~VERALL
Fa~r
7 4%
Poor
3 5%
No Opinion
Z 5°/a
Excellent
3j 6%
FEgure 24
CITFOI'S-LtiTi ~i`d\~IC~- icIC,HBORHOOD$~R47CFSS~~R~£]' 3=~
Table 7 dispia~Ts respondents' suggestions as to t~rhat the Santa Mon~ca Police
Deparimen'~ cauld do ta improtTe its sex~-ice Bz- far the most praminent ans~~rer (27
percent) ~nras more patrols in respondents' neighborhoods This ~n~as follo~ti~ed,
ho~~-etTer, b~~ nothing {1S percent) No othe~ answer ~~ti as glt~en b~~ ten percent or more
of respondents
Table 7
WHAT THE POLICE DEPARTMENT COULD DO TO IMPROVE ITS SERVICE
Fre uencv Percent
Fre uent Patrols xn 14ij- Nei hborhood ~10 27 2
Get Rid of Panhandlers 3~ 8-~
Friendlxer Poiice Beha~ ior 26 6~
Em lo~r I~Iare Officers 2~ ~ 9
Faster Res anse Tirne 1~ ~~
Better, I~Ioxe Traffic Enforcement, Includes Parkin 1~ 3 5
11-Zore Police I~Ieehn s m Cominunit-~ /\iei hborhood 12 3 0
Enforce All La~?s E uall~~ Excludir- Traffic) S 2 0
Less Traffic Enforcement, Includes Parkin 7 1%
Pro~ ide Educatron, Trau~un Re ardin Vict~ms, Culture, Race ~ 12
l~ei hborhood j~~'atch Pro am 3 i
l~TOne/~otlun 73 18 0
Other 1~ 3 7
Don't Know 107 26 ~
Crrf'c1r~~.tir~.tfo~lc ~- ~~i~xBO2t7oonSFxG'~cfSSr~xa~.f~
Sources of Information
Figure 25 portra~-s the extent fo ti~~hich respondents reported getting informatYOn about
~~ hat the Cit~= is doing from various sources on a four-pornt scale, ~tirith ane being ne~~er
and four being al~~~-atTS Most 11ke1~- to be sources of u~formafion, although still at the
Ie~7el of halfv~rati~ bet~veen rarel~~ and sometimes, were the Crt~~'s ne~~rsletter Seascape
{2 52) and the ne~~rspaper (2 59) Least likel~r to be attended to, and both bet~-een rarel~-
and never, ~ti-ere the Citt~'s Web site (1 ~1} and the Cit~''s cable station (1 87)
EXTENT TO WHICH RESPONDENTS OBTAIN
INFORMATION ABOUT WHAT THE CITY IS DQING
FROM VARIQUS SOURCES
Seascape (Newsletter) ti . ,
~ ~
Special Postcard Mailings 2 fl2
~ ~
Streek Banners . 2 3~
The City's Web Site ~ 1 41
~
City N (Cable) ., , 1 87
The Newspaper .ti ,
2
Means
Figure 25
Cln~or.S-±~~~~_lio~rca- 1r_rGxRORxnnr~Srxr7ccsSt~n~Ft- 36
3 4
Displayed in Table $ are respondents` answers ~.vhen they in~ere asked ~ti7here else the~T
get information about ~vhat the Citt~ ~s doing ~1%ord of mouth ~~ras the most promanent
ans~ti er here {3~ percent), but this ~~~as follot~ved b~= no~tirhere (31 percent) I~'Iiscellaneaus
printed sources such as mailing, fl~=ers, newsletters, posters, and bullet~n boards
follo~~=ed at some~vhat ozTer ten percent (12 percent)
Table 8
OTHER SOURCES ~F INFORMATION ABOUT WHAT THE CITY IS DOING
Fre uenc~~ Percent
Lti ord of l~~outh, Friends and Famtl~~ 142 35 1
S ecia11~4aihn s ar FI~ ers or 1~Te~~'sletters, Posters, Bulletin Boards 4$ 11 9
Other Public Or anizat~ons Pubhc Schools, Colle es, Civ~c Clubs) 34 S 4
1Zadio Z9 i 2
Librar~- 9 ? ~
Broadcast T~~ 9 2 2
Contact Cih~ Gotiemment/Ci ~ Hall S 2 0
Dri~~in j jti~ aTkin Around Citt~ and Seem Infarmat~on 4 1 0
No~rhere 127 31 ~
Other 7 1 7
Dan't Kno~t~ 10 2 ~
Service Impravements
Tabie 9 portra~rs respondents' ans~.vers to the questron, "I~?o«T tYunking about the cit~~
overall titi'hat do ~.-ou feel the Ci~- of Santa MonYCa could do to impro~Te the qualit~- of
rts serjrices?" It is ~n.Tell ti~Torth notrng that the most frequentl~- given ans~n=er {19 5°0) ~~Tas
"nothing", ivhich could be interpreted as high satisfachon ~ti ith the ~urrent qualrt~ of
ser~~ices As the table lllustrates, other respondents had a ti~~ ide var~et~= af suggestrons,
and little eansensus emerged The onlti= suggestron that ~n~as offered bt~ more ~han ten
percent of respondents (13 percent) tt~as ta pro~ride more resources for the homeless If
CII7'OF S~ti79 ifO~IC4- ~~IGHSORFIOODSTR~7CI'5.~~`R[~'F'
one adds to this the encouragement to reduce homelessness or get homeless off the
streets (9 percent), ho~vever, this issue is clearl~ on the minds af more than one in f~ve
respondents (22 percent)
Table 9
V1rHAT THE CITY CDULD DO T4 IMPROVE THE QUALITY OF ITS SERVICES
Fre uencS- Percent
Nothir- 79 19 ~
I~Iore Resources far the Homeless ~1 12 6
Reduce Homelessness 37 91
AI~eES, Side~t•alks, Streets, Traffic Car~trolIers Clean {Graffit~, Debris),
l~tau~-tain, Re air 36 $ 9
~'Iore Pohce Patrols m Pubhc Areas I9 ~ 7
hlore Busmess and/or Pubhc Parkin 1~ 3 7
I44ore Garba e/Recvclin Picku 15 3 i
More City Gocernment Communicahon, AccessibiIity~ {Infernet,
Ne~+-s~et6ers, Postcards, Radio, TVj 7 5 3%
~4are Rent Control 1~ 3 5
Kee Publac Areas Beaches, Parks) Clean and \~fau~ta~zted 13 3 2
Police Enforce La~ti-s, Especialli~ VandaLzsm and Traffic Violat~ons (Use
I~e~v Technolo ies 12 3 0
Better/h~tore Publxc Landsca in Parks, Streets, Beaches) 11 2 7
Less Traffic Densih on Streets or Befter Traffic Ke larion 1C1 2.~
h~ore Comanunity A!Ieeluigs, Pubhc E~rents, Achvittes, Festr~~als, Fund-
Ra~sers 10 ? ~
More Street Li hhn 9 2 2
ATare Residenhal Parkin 9 2 2
Parkin :~~ieters Enforcement, E~ ense, Time 9 2 2
A~ore Police Patrols m Resideni~al Areas 8 2 0
Need LocaI ~e~vs a er Pro~ idin Local I~e~vs Lilce Evenin OutIaok S 2 0
Safer Parks ~iore Police Presence 7 1 7
Enforce Buildin , Pro ert~r Codes 7 1 7
A1ore Busmess/Housm Construction/Develo ment 6 1 ~
Less Business/Housin Construchon/Develo ment 6 1 ~
Cif4- Go~ ernment Befter A~4eehngs, Better Representahon, Better L~steners,
Better E#fiaenc~- 6 1~
L1,'ater Ex ense, Drmkab~h=, l~iaintenance ~ 12
Public Servants H~r~ng hiore and Trauung Appropnateiy, Ongomg
Trainm ~ 1 2
No Rent Control 3 i
Safer Parks ~~ore ?~•iaultenance 3 7
Im rove Public Trans ortahan On Time 3 7
C~~~~o1'S-~ti-7a 1I017C~7- ~F_IGHBORHOODSER[7(FSS~,R{F}'
Table 9 (Cantinued)
WHAT THE CITY COULD DO T~ IMP~OVE THE QUALITY ~F ITS SERVICES
Fre uenc~r Percent
Lzbraries I~iare Fundu- , Resources 3 7
PoiTution G'~'ater, Bay, Arr, Beach 3 7
I~Iare Parks for Peo le and/or Pets 3 i
Electric Po~~ er L`nderground Po~ver LFnes, :~ppropriate Response Txme to
Emer enaes 3 i
Pubhc Schaols Irn rove Qualxh~ and Safefv 3 7
Im rove Pubi~c Trans ortai~on Ease of Use 2 ~
Quieter Garba e/Recyclm Picku 2 ~
Less or No Fees for Pubhc r~ccess ta Pubhc Venues 2 ~
Other 28 6 9
Don't Kno~ 72 17 8
Sidewalk Repair
As sho~~-n in Figure 2b, close to haif ot respondents (=~7 percent) indicated that the~-
~Tould defrniteIy nat be will~ng ta share the cost of sldev~-a~k repair E~~zth the Cit~~ In
addition, approaching one in five (16 percent} said the~- probabl~~ j~~ould not V1~hen
these figures are summed, the~~ total close to t~ti o-thirds ~63 percent)
PROBABILITY OF BEING'~'~ILLING TO SHARE THE COST
~F SIDE~VALK REPAIR VVITH THE CITY
Definitely Not
97 4°l0
/~' ,' ~
Nct Apphc
91%
~ant
OF
~a61y Not
I g 0~
Probahly
19 3'h
Figure 26
C`!27" Of- S-LY'!A 3fOj~IC i-'~I~I(,H8012ffO0IJ SFR['~( ES 5~ `RZZ'f' 39
Among those ~.vho ~~~ouId be titi~illing to share the cost of sidetivalk repair wrth th~ C~t~-
(siightl~.= o~.Ter a quarter, or 27 percent}, as Figure 27 illustrates, somevvhat over half
~vould be ~v~ll~ng to pay a one-trme cost of 5100 On1tiT small proportrons of respondents
expressed a ~ti~1l~ingness ta pa~r an~r more than this
AM~UNT WILLING TO PAY
~ oa ~2 3
i
2fl0 , 16 5
~
ca ~
0
^
300 10 8
~ '
400 9 7
~J
0 20 40 60 80 t00
Percent
Figure 27
C`IT~" UF$~itil~1 ~tlpi7C 3 - '1`6IGHLiORHOOD SCRZ7CFSsf'R[T3" ~~
Respondent Demographi~s
Table 1Q dlspla~Ts responden#s' Zip Code of residence, vvYule Figure 28 por~rayrs the
extent ta titi hiCh residents of Zip Code 90~0~ live east or ~vest of Lincoln The largest
graups reported that the~~ live in 90405 (42 percent}, 90~Q3 (2~ pereent), and 90404 (19
percent) Amang those ~~ho live in 90~Oa, sometil=hat over half {5~ pexcent} litTe ~vest of
Lincoln and somewhat under half (44 percent) li~~e east of it
Table 10
ZIP CODE OF RESIDENCE
Fre uenc~' Percent
9Q401 Dawntov~rn 22 ~ ~
9Q402 Naxth o£ Montana 35 8 6
90403 Wilshire-l~iontana 99 2~ =~
9040~ Pico & 11.~id-Citres 7b 18 8
90~05 5~°o West af Lincoln - Ocean Park
=~°~o East of Lincoln - Sunset Park 168 415
Don't KnavtiT 3 J
Refused 2 5
CIT}' CIF S4~T4 ~1101~'IL-9 -~l'LIGHRORHO(JD SERL"IC ~S SL~I2 G'L }'
LOCATION WITHIN ZIP C~DE 90445
East of Lincoln
43 5°k
~on't Know
1 7%
Figure 28
As shaivn in Table 11, the ma1ority of respondents (~~ percent} reported that thei-lii-e ~n
an apartment Some~.ti~hat over a quarter (29 percent} said the~= i~ve in single famil~r
residences
Table 11
RESIDENCE TYPE
Fre uenc~ Percent
A artment 22~ 5~.3
Sin l~-Famili Home 116 28 6
Condominium 39 9 b
To~rnhouse 1a 3.7
Trailer/ Mabile Hame 1 .2
Other 9 2.2
Refused 1 2
~'112'OI S3:\1•3 ~rO~fC~l- I~LIGHRORHpQD.sFR4T(E5S[~R[EF ~~
West of Lmcoln
54 $°~
Table ~2 portra~-s th~ numbers of adults ~n respondzng househo~ds, ~~~h~Ie Tabie 13
displa~Ts the numbers of children under the age of 18 in these households Most
r~spondents' households contain t~n-o (48 percent) ar one (44 percent) adults B~r far the
maJorrtyr {7~ percent} contain no children, althaugh sometvhat more than one in ten (13
percent} contain one ch1ld and slightl~ less than one in ten (9 percent) contam tvvo
children
Table 12
NUMBERS OF ADULTS IN RESPONDING HOUSEH~LDS
Fre uenc~.~ Percent
1 178 ~~ Q
2 196 ~5.~
3 20 ~.9
~ 5 1.2
~ 2 .5
Refused 4 1 0
Table 13
NUMBER OF CHILDREN UNDER 18 ~N RESPOI~TDING HOUSEHOLDS
Fre uenc~- Percent
0 299 73 8
1 a~ 13 3
2 37 9_1
3 7 1.7
4 2 .5
~ 1 Z
6 2 ~
Refused 3 7
GII7 [)f S~L'~`7 4:1I0 ~7Ca -~\ FIGHBOHHOOD $LRJ7C FS S[ ~H ~ t Y -~j
Respondents' ages are portra~~ed in Table 14 The ma~orat~ (5=~ percent) are bet~reen the
ages of 2~ and ~~, and about three-quarters (76 percent) are under ~5 Onl~~ sometiti hat
moxe than one 1n ten (13 percent) axe 65 or older
TabTe 14
AGE
Fre uen~~- Percent
18to2=~ 1~ 35
25 to 34 105 25 9
35 to ~4 113 27.9
4~ ta 54 76 18 8
5~ to 64 28 6 9
b.~+ ~~ 13.3
Refused 15 3.7
As shotiti-n in Tabie 15, almost three-quarters of respondents (74 per~ent) are z~rhite The
second largest percentage (12 percent} said the~.T are "other " Six percent are Asian or
Pac~fic Islander, four percent are African-American, and six percent, as indicated u1
Figure 29, consider themselt-es Hispanic It should also be noted in this regard that the
~ti at- the race/ethnicit~- questions titiTere structured, Hisparucs could be of anv
racial/ethn~c group
Crrs~ aF S~~ra t~fo~lc 3-.~rl~Flsolzt7oon S~x[7cES S r~x 6~~ 4~i
Table 15
RACE,/ETHNICITY
~re uenc~- Percent
Caucasian/ White 298 73 6
African-American 17 =~ 2
Asian/Pacific Islander 24 ~ 9
Other 49 121
Refused 17 4 ~
HISPANIC STATUS
No
91 8°/a
Figur~ 29
~'ITf`OI'54~1~T9.1f0~7C-1- ~EIGHBORHQpD$FRL7(ESSt~K["Lt"
Yes Refused
6 2% 2 D%
Respondents' househoId ir~~omes are d~splat~ed ~n Table 16 The largest groups ha~~e
incomes of $50,~00 ore more (27 percent) or $3~,000 #o ~59,999 (17 percent) It zs also
u~orth noting in this regard, ho~ti~ever, that a quarter of respondents (2~ percent)
refused to ans~n=er the question, v~~luch is unusuallti- hagh
Table 16
HOUSEHQLD INCOME
Fre uenc~T Percent
Under 52~,000 ~1 101
520,000 - 53~,999 ~5 13 6
S35,OQ0 - 5~9,999 67 16.5
560,000 or More 110 27.2
Don't Kno~,~~ 3Q 7_~
Refus~d 102 25.2
CII ~' OI- 541-1 ~] _lI0 tiIC 9-~~~FICrHBURH[JOD SCR ~7CF5 SC ~R [ F t ~F1
Finall~~, the gender of respondents is sho~rn in Figure 30 Somei~7hat o~:er half (5~
percent) are female and someEti~hat under ha~f {~( percerit) are rr~ale
GENDER
Cauldn't Telf
Q 2°/n
Make
46 2°/a
~rg~re 30
Female
53 6°/0
Crrr ot S~~~r~ 3larrc ~- ti~~~cxaonxooU Srx~7cF,s S~~x~~r -1 %
YV. C4NCLUSxONS AND RECOMMENDATIONS
Assessing the meaning of customer satisfaci~on scores is al~wra~Ts a some~~~hat ar~itrar~-
enterprzse ~ne formu~a~ion ure hair~ found useful, howeiTer, is to assert that anv
ser~~ice j~~ith 90 percent or more positive ratings is excellent and needs no #urther
attention Services ~vith fatrorable ratings be~nreen S~ and $9 percent are ~ en° good but
ma~~ merit a cursortT revlev~~, ~~hile services with fa~Torable rat~ngs bettiveen $0 and 84
percent are gopd but ma~ ~~rarrant some investigation F1nall~-, ser~>ices «Tith posrtr~~e
ratings of less than 80 percent are problematic and suggest the need for serious
conslderation
CITfOhS~\-T-1 ~110~"ff9- 1FICHBORNUODSLRYIG~SSL~R4~'F ~c~
Under thzs formulatron, t~~re can d~~~~de Santa Monica's sert-ices izxta four categories on
the basis of the surt ev responses This dit ision ~rields the follo~Ting lnformation for the
first three categories
Excellent - Needs No Attention
~ Cleanliness of the streets
+ Cond~tion of the streets
Very Good - May Merit Cursory Review
• Condifion of the sidewalks
~ Nuisance abatement
• Garbage ~ollection
~ Job the police are doing overall
Gaod - May Warrant Invesfigafion
• A~~ailabilit~- of librar~T materials
• Police response times
The fourth categort-, beulg the one ~ve are sat~ing suggests the need for serious
consideration, merits more than sunpl~T being listed Here t-~Te ha~~e the follosn=ang
sur~-eti e~T~dence far fhe Cit~-'s consideration
~'ITY" ()F S~ti I9 _lf0 i7( 4-~LIGHT30RHfX)D Stk G 7CL'S Sf `R[ ~'y' ~
Problematic - Needs Serious Consideration
Cond~hon o{r~ile~s Less than half of respondents reacted fa~~orabl~- to the conditron of
the Cit~='s alle~Ts (This represents 62 percent of those who said the~- hare alle~-s ) If the
Cit~ ~vants its residents to appro~~e af the v~-at~ the alle~~s are maintained, it in~ill
probablj- need to do more ~vork in t~us area
Parks r~nr~ recreatton opportt~riatzes Close to four-f~.fths of respandents had positi~-e
reactFOns to the parks and recreatron opportunities offered b~.- the C1t~T ~'Vh~le th~s
figure could be said ta be some~tihat offset b~r a larger than a~Terage percentage of dan't
knoznr responses, it ma~ also call far actLOn Spe~ificall~~, people sazd the~' w~ant more
parks, more recreatron opportunities, and more maLntenance and Iandscaping The~r
also said, fn response to tu~o different questlons, that the~- feel the parks axe less than
safe In the final anal~-sis, this last rna~- be the most important p~ece of Fnformation t~
act upon
Lzbran~ ser7~tces Three-quarters of respondents reacted positi~ e1~.~ to librar~r services, and
this figure ma~.- also be distorted by a high propartion of don't kna~tir respanses Need
for Librar~~ expansion ~vas a sigrtificant factor for those ~~vho reacted nega#iirelv to
librar~- services
We note ~~~rth interest that the residents of Santa Monica are using their parks and
libraries to a considerable degree Specificall~T, three-f~fths reported using a park or
C117 nl-S-L~'T~t~110tiIC -f - \EIGHBORHO(JDSERJ7CLSSC~RTFF ~Q
recreation facilittT or pragram and t~n~o-thirds reported using a librar~- facilrt~~ or ser~-~ce
in the ~rear preceding the suri-e~T Thus, ei~en though res~dents ma~- be samev~~hat
constrarned in their reachons to these t~-pes of sert-FCe, the~r are defuutel~- taking
ad~ antage af them
Police sernues Although the police are ~~ie~~ved as doing an excellent or good ~ob o~-erall,
the~r achie~~e less strong approval #or their enforcement of traffic Ia~1rs, attention to
neighbarhood concerns, and interachons ti~-ith citrzens Suggestions far impravement
j~leld feu- clues as to the sp~c~fics in~Tol~Ted here TYus area ma~:- therefore merrt further
in~~~stigation
Finall~=, ~ve not~ that there is little enthus~asm for sharing the cost of sidetl~alk repair
and etren Iess enthusiasm for cant~c~ibuting a sufficient sum of mone~- For the time
bexng, then, it ~t ould appear that the Ci~:- ti~T~ll need to laok else~nrhere in the etTen~
side~valks need to be fixed
CIa~ nr S~ ~-r~ 1l0 ~ica -\'FrUxaoxxonv 5~xi rc~s 5c~x~ r}~ ~ 1
APPENDIX A
Su~uey Irzstrrcment
Inter~ ietirer Checked by Re{hecked b} Corrected b~- Correchon Coded br Coding
Checked bc Checked bt~
~n~R #s~o
FINAL
CiTY ~F SANTA MQNICA
~-~ ~r ~ ~ ~~ =~
~ ,- ~ _..r ~
..~ ~ ~r ~, ~~~ ~ _ ;
~ ~~ ~
.~ ~ ~~ ~ ~ ~ ~
~
NEIGHBORHQOD SERVICES SURVEY
Intraduction
He11o, tlus is calling for the Citv af Santa Monrca We are partreipat~ng
in a nationva~de study of Arnerican cihes and ~vauld like to include the opinaons of ~- our
household
Screening
~ First, is this hausehold in the Cit~r of Santa Moniea~
YES - CONTINUE
NO - THANK AND TERMINATE
B I u~ould like to intert~ieuT the ~~oungest male adult aged 18 or older ~ti~ha is at
home now
~IF NO MALE ADUI~T IN HOUSEHOLD ~R AVAILABLE, SAY
C Then I~4 ou~d like to interE=ie~t~ the youngest femaIe adult aged 18 or older
~.~>ho is at home nozn
~ IF NO ADULT AVAILABLE, OBTAIN AND RECORD CALLBACK TI~~E
Citv of Santa ~lonrca -~'1'erghborhaod Servrces Survey 1
Interview
~Start Time•
1 I'd like to begrn b~~ asking about ~.rour nerghborhaod First, ~.rould ~=ou sa~; that
the streets in ~:aur neighborhood are usuallv ~~ertT clean, fairl~- clean, fairl~~ dirt~-,
or ~=erti~ dirtv? " - ~ -
VERY CLEAN 4
FAIRLY CLEAV 3
FAIRLY DIRTY .. . 2
~~ ERY DIRTY 1
NO OPINIO~' 9
2 And tivould you sa~~ that the streets are in gaod condFtion all aETer, are in ~nostl~~
good conditron with a fe~~- bad spots here and there, or have man~T bad spats7
GOOD CONDITIO~
FEV~' BAD SP~TS .
I1f1ANY BAD SPOTS
3. Hatiti about the sldeuTalks? (Would ~Tou sa~T that the side~ti=alks are in good
condrtion all over, are in mostly good condihon ~nnth a fe~v bad spots here and
thexe, or have mam' bad spot5~)
GOOD CONDITIO\
FE~[~~ BAD SPQTS.
MANY BAD SPOTS .
3
2
i
-,
~
2
1
4 And hatti about the alle~-s? (~~Vould ~.rOLI SatT that the alle~rs are in good condifion
all o~:~er, are 1n mostli- good condition ~nTith a fevv bad spots here and there, or
hatTe man~J bad spots~)
~ooD co~D~Tloti .
FE~,[~' BAD SPOTS
MANY BAD SPOTS
NOT APPLICABLE
~
?
i
7
City of Santa Ylontca -:~e~ghborhood Services Surves~ Z
~ VVou1d <<ou sa~~ that t~ungs like weed Iots, ~unk lots, graffiti, abandoned
automabiles, and dilapidated houses or buildings are a big prablem, some~tirhat
of a problem, onlv a smail problem, or not a problem at all in ~-our
neighborhood~
BIG PROBLE~~I {CONTINUE) . 4
SOME~y~IAT (SKIP TO Q ~7) . 3
S~~1ALL PROBLEM (SKIP T4 Q~7) _ 2
vOT A PROBLEl~~ (SKIP TO Q}7) . 1
VO OP~ION {SKIP TO Q T7) . 9
~IF A BIG PROBLEM, ASK:
6 And what is the p~ob~em there~ PROSE FOR CLARITY AND SPECIFICS
PROBE FOR OTHER THINGS What else? RECORD VERBATIM
7 And ~y auld you sa~T that the garbage callection ser~~ i~e ~-our household receit-es
is extellent, good, fair, or poar~
EXCELLENT (SKIP TO Q ~9) 4
GOOD (SKIP TO Q ~9) . ~
FAIR {CONTPVUE} 2
POOR (CQ~TINUE) . . 1
I~O OPINION (SKIP TO Q ~19) 9
~IF FAIR OR POOR, ASK:
S And ~ti-hr ~tirould ~Tou say that it is (fair) (poor}~ PRQBE FOR CLARITY
AND SPECIFICS PROBE FOR OTHER REASONS Whv else7 RECORD
VERBATIM
Cin~ of Snnta l~ionaca -:~'eighborf:oad Servrces Survey 3
9 No~v turning to parks and recreat~on Has an~=one zn ~ our household used an~~
Santa 1V1~nica paxk, recreation faci2itZ%, or recreation program during the pas~
t-~~-~elve months~
YES . . 1
NO 2
10
L•'Vould ~ ~u sa~- that Santa Monica's recreation oppartu~uties are excellent, good,
fair, or poar?
EXCELLE~TT (SKIP TO Q ~=1Z) . . .. . 4
GOOD (SKIP TO Q ~12) ;
FAIR (CONTI'~'UE) 2
POOR (CQI` TI'~IUE) . . . l.
NO QPINION (SKIP TO Q~l?) 9
a~z
~IF FAIR ~R POQR, ASK:
11 And ~ti=1~~~ tivould ~rou sa~~ that theti are (fair} (poor)7 PROBE FOR
CLARITY AND SPECIFICS PROBE FOR ~THER REAS4NS VVh~r else~
RECORD VERBATIM
Hotiti~ ~~Tould ~Tou rate the Santa Monica's parks and recreat~an
faciIit~es? Ho~.sr about 7(Wauld that be excellent, good, fazr, or paor?)
I a~~•llc~ ~t C~~~c~~i
appearance of ~} 3 I.:~~•
Z I'~,~~r , ! l1C
Z g
eas~ of getting to =} 3 2 1 g
safet~~ of ~ 3 2 1 9
Crtl° of Santa _'~ionrca -'~"etghbarhood 5ervrces Surve~~ 4
13
NOT1= th~nking about the public Iibraries ... In ~h~ past 12 rnanths, has an~-one 1n
j-our hausehald used any Santa Monica public llbrar~ or Iibrarc~ ser~.~ice?
YES (GONTINUE}
NO (SKIP TO Q~ 1 ~}
1~
~s-iF YES, ASK:
. 1
_ . ?
1~ And ~vould ti ou sajT that the a~railabilit~~ of the materlals ~-ou titiranted at the
library uras excellent, good, faFr, or poor7
EXCELLE~iT 4
GOOD . ;
FAIR . . 2
POOR . . .. . .1
(And} Overall, v~ ould yau say that Santa Monrca's public librar~r ser~=ices are
excellent, good, fazr, or poor?
EXCELLENT (SKIP TO Q ~17} . 4
GOOD {SKIP TO Q ~17} 3
FAIR {GONTINL:E) 2
POOR (CONTI~UE) . . ,... .1
1~0 OPNIQ~I (SKIP TO Q~17} 9
~-IF FAIR OR POOR, ASK:
16 And ~vh~ iti~ould vau say that thezT are (fair) {poor)~ PROBE FOR
CLARITY AND SPECIFICS PROBE FQR OTHER REASO\TS Whti- else?
RECORD VERBATIM
Citt~ of Santa _~lonica -~'erghborhoad Senrces Sur~~e}' S
17 No~v turning to public safet~~ Would you sat- that ~.~ou f~el v~rv safe,
reasonabltiT safe, somewhat unsafe, or i-er<< unsafe ? How about
~~ -
~ery° : Reas Scu~e ~ery ::: : Don`t
Safe: . ~na6~ w~at ltnsaf:: : Knovv
y Unsaf <:~
Safe e
u1 you neighborhoad during the day ~ 3 ~ 1 9
m your neighborHaod after dark ~ 3 2 1 9
u1 Santa hloruca's do~+~to~~ n business area durmg ~ 3 2 1 9
the da~~
m Santa nionica's do~vntorrn busuless area after dark ~ 3 2 ~ g
18 And would ~ ou sa~= that ~.-ou see police patrols E=er~ frequentl~.r,
somewhat frequentl~~, not ver~~ often, or ver~- seldam? How about ~
Very S~rr~~ Not Very: °: Don`t:
Freqi~ ~v~t` Very ~~Id~: Kna~r.
ent~y Frec~c~ Ofter~ m
e~ti~:
m~-ou ne~ghbarhood during the da~- ~ 3 ~ ~ 9
~}'our neighborhood after dark ~ 3 ~ ~ 9
u1 Santa I~~onrca`s do~ti-nto`rn business area durmg :~ 3 2 1 9
the da~~
in Santa I~~'ioru~a`s doti~-ntoti~n busuless area after dark ~ 3 7 1 9
19 In general, wTould ~~ou sa~.- that the enfarcement of traffic la~~Ts in Santa ManiCa is
exeellent, good, fair, or poor?
EXCELLE~IT 4
GOOD . . 3
Fr~IR ,. 2
P44R . 1
Cttf~ of Santa iionica -,~eighborftood Servtees Surt~e~~ 6
20 During the past 12 months, ha~ e vou or has anyone in ~Tour household been the
~-ictim of a crime in Santa Monica~
YES {COl\ T'INUE) .
~~~ (SKIP TO Q ~23)
~rIF YES, ASK:
1
~
21 And ~vhat tivas the nature of the crrme or crimes' BE CARE.FUL HERE'
PROBE FQR CLARITY, SPECIFICS, AND ~THERS ~NLY IF IT WOULD
NOT BE INTRUSIVE. C~DE ALL THAT APPLY SUPERVISORS
CHECK CODING
H01~ICIDE . . 1
ASSEIULT . . _ . . ~.
BURGL~~.RY. . . 3
NON-tiEHICLE THEFT ~
R~.PE . . , _ 5
ROBBERY . . .. . 6
L~~RCEI~Y - THEFT .. . . 7
ARSON .. . 8
QTHER $ 8
REFUSED . 0
22 Did ~-ou or a member of <<our household report the (crime) (crimes} to the
police~
YES . _ . 1
NQ . 2
SOME YES_ SO1~~E I`°O . 8
DON'T REGALL 9
REFUSED . 0
Cit}> of Santn l~anica -~erghbnrftood Services Survet' 7
23 Ha~ e ~-ou called the poIice or 911 zn an emergenc~~ ~n the past t~ve~~.~e months7
YES {COI~TTNUE) . . 1
NO (SKIP TO Q ~2~) 2
~IF YES, ASK:
24 And jtiTould ~~ou sa~= thet- responded ~:er~.~ quickl~r, sometivhat quickl~-, not
~Tery qu~ckl~T, or slo~vl~~7
VERY QUICKLY . _ . . ~
SO~~E`~'HAT QUICKLY . 3
NOT VERY QUICKLY . . . . 2
SLO~~~"LY . . 1
NO OPIIVIOV . .. . . 9
25 Hat-e ~rou had anti- contact ~n~ith the Santa Monica police in the past t~vel~~ e
months~ YOU MAY CODE IF ALREADY ANSWERED
YES {C~NTII`LE) . 1
NO (SKIP TO Q ~29} . . 2
IF YES, ASiC:
2~ Would <<ou say that the ~tiTar the palice handled the contact t~Tas excellent,
good, fair, or poor?
EXCELLEI~TT (SKIP TO Q ~~.5} . 4
GOOD (SKIP TO Q }28) _ ;
FAIR (CONTINtiE} . . . . 2
P40R (CONTI\"C1E) . . 1
NO OPINI0~1(SKIP TO Q~28) . 9
Crt}~ of Santa _~Ionica -~'erghborhood Servues Sun~ey 8
~-IF FAIR OR POOR, ASK:
27 And ~~~h~ ~~~ould ~-au sa~r that it was (falr} (poar)~ PROBE FOR
CLARITY AND SPECIFICS PRQBE FOR OTHER REA54NS
Whv e~se~ RECORD VERBATIM
2$ VVhat ~•vas the nature of the contact ~'ou had ~vith the police? YOU l~~AY
CODE IF ALREADY ANS4~'ERED PROBE FDR CLARITY AND
SPECIFICS PR~BE FOR OTHER ASPECTS: ~•'Vhat else? RECORD
VERBATIR~I AND CODE SUPERVIS~RS CHECK CODING
VICTI1bI OF A CR1ME
I~TEEDED OTHER A55ISTANCE OR ~'~`IT'_VESS TO A CRIME
SUSPECTED OF BREAKI'~1G ~ LAVV
SUSPECTE.D OF A TRAFFIC VIOLATIO'_~T
OTHER
29
In general, v~rauld yau sa~r that ~he San~a ~vlonica poiice do an excellent, good,
farr, or poor ~ob of addressing neighbarhood concerns?
EXGELLENT ..
GOOD
Fr1IR
POOR . . . .
\ O OPI\ZOI~ .
30
And do the~ do an excellent, good, fa1r, or poor 1ob o~Terall~
EXCELLENT
GOOD .
Ff1IR .
POOR
1
?
,
~
4
$
4
3
2
1
9
4
~
~
2
1
Crt~~ of Safrta Sfonrca -:ti'eighbor{:aod Seruices Surves~ 9
31 What could the Santa Moruca Police Department do to improtTe rts servlCe~
PROBE FOR CLARITY AND SPECIFICS PROSE FOR OTHER THINGS What
else~ TiECQRD VEI~BATIM
32 I~~o~T tlunking about ~nformatian Do ~Tou al~•vavs, sametimes, rarel~~, or nei-er
get inforrriation about ~vhat the Crtv is doing frorr~ ? Hosn~ about from
7 START VVITH 5TATEMENT CHECKEDQ
A~~tvvays
_. ~flme~
mes:. Rac~ly Nev~r aK
~a Seascnpe tnezn~sletter) ~ 3 2 1 9
~r special postcard ma~lings ~ 3 2 1 g
~ street banners
~ ~ 3 2 1 9
~~ the C~ti-'s Web site ~ 3 2 1 9
~e CYtv TV (cable) ~ 3 2 1 9
~f the newspaper ~ 3 2 1 9
33 ~1There else do ZTou get inforrrtahon about zti hat the Cit~' 15 C~OIItg~ PROSE FOR
CLARITY AND SPECIFICS PROBE FQR OTHER SOURCES V1There e1se7
RECDRD VERBATIM
Crty of Santa :'llojuca -:~~ergJtborh ood Sen~ces Surve-~ 10
3~ No~1T thinkrng abaut the citt~ o~-era1~ What do ~:Tou feel the Czt~' of Santa
Manrca could do to impro~~e the qualit~ af 1ts ser~'ices' PROBE FQR CLARITY
AND SPECIFICS PROBE FOR OTHER THINGS 4Vhat else~ RECORD
VERBATIM
3~ If the side~~ alks in your neighborhood needed repair, ~~ ould ti ou definitel~~,
probabl~~, probaUl~- not, or definrtel~- not be ~villing to share the cost of srde~~valk
repazr ~~ ith the Cit~-~
DEFIIVITELY {CDtiTI~1LE) .. ~
PROBABLY {CONTINUE) ~
PROBABLY NOT (CO~ITI~IUE) 2
DEFIIvITELY ~OT (SKIP TO Q #37) 1
NOT APPLICABLE (SKIP TO Q+37) . 7
~IF DEFINITELY, PROBABLY, PROBABLY NOT, ASK:
36 Wauld ~~ou be ~viIl~ng to pac a one-firne cost of ~ Ho~ti abou#
~ START WITH STATEMENT CHECKED Q STOP WITH
FIRST "N~" GQING UP AND FIRST "YES" GOTNG DOtiV~V
-. ~ ~ N~
I~ 51 QO 00 ~ ?
$240 OQ 1 2
5300 00 1 2
~ $4D0 QO ~- 2
Crty of SafatQ .1fionYcu -~'ergh8orhood Serv~ees Sun~ej~ 11
l~TOtiti- in order to classi.fy ~-our responses along ~ti~th others, I need to ask a fe~~= questions
about ~Jou
37 First, jl-hat ~s the Zip Code ~ti here ~rou live'
90401 (SKIP TO Q ~39) . 1
9Q402 (SKIP TO Q ~39}. . 2
9Q~03 (SKIP TO Q ~39) _ . . 3
9040~ {SKIP TO Q ~39) . . . ~
90405 (CO\TINLTE) . . ~
~.-IF 90405, ASK:
38 And do ~~ou Iive west or east of Lincoln~
~'EST . 1
EAST . . . ?
DO\'T KNO~~' . . . . .. . 3
REFUSED ,. . 0
39 {And) do ~Tou li~ e in a single farrul~- home, an apartrnent, a candominium, a
to~•vnhouse, or a trailer or mobile home~
SII~TGLE FAMILY . . 1
APART~ZENT . . . . . . ,2
CONDONIINIUI~-i. . . . ~
TOt~'I~HOUSE .. ~
TRAILER/i1~10BILE HQ11~ZE ~
QTHER 8
~0 Ha~~v man~- adul~s live in vour household?
41 And how man~.T ch~ldren under the age of 18 lr~~e there~ __
42 'Ul~hat is jToux age, please~ ~.~
Cth- ofSa~rta l~Ionrca -.~leiglrborliaad.Senvices Surve}~ I~
43 LVe titi~ ould also Iike to kno~ti~ vour racial or ethruc backgraund Are ~-ou
Caucasian, African-American, Asian or Pacific Islander, Eskuno or Aleut, or
some other ethnicit~~7 (And ~ti•hat tvould that be?)
C~ti GASI ~N!~~'HITE 1
AFRICAN-A~IERIC:4\T 2
~SI_A\ `PACIFIC ISLANDER 3
ESKINIO,'ALEUT 4
~THER S
REFtiSED . 0
~ Do ~=ou ~onsider yourself ta be Hispanic?
YES . 1
NO .. ... 2
~~ tiVhat «ras the approximate total u~come for ~-our household before taxes in 1997'
UNDER $ZO,ooo 1
s~a,000 - 534,949 ?
540,000 - 5~9.949 . _ . ;
560,000 QR MORE . ~
DON'T K\O~' . . 9
REFL; SED . 0
THANK RESPQNDENT!
Cr1}' of Santa llonrca -:\ergfrborfrood Serutces Surve~~ 13
~6 RECORD GENDER
I1~iALE . . ., 1
FEMALE .... . ........ ... ......... ... . ..... .. .. .. . .. . .. . .. 2
TIME ENDED _
ELAPSED TIME
DATE
INT ID #
REP
PAGE
LINE
~
PH~NE # { ) -
--~--/ 98
Crtt° of Sanra i~Ionica -.'Verglrborhood Senrces Surve}~ 14
Atta~hment B
BACKGROUND ON CITY BUDGET STRUCTUR~
To further assist the Council and the pubEic in assessing next fiscai year's budget priorities, the
fiollowing is a bnef descr~ptian of the City's budget structure Ir~cluded are pie charts showmg the
largest funds in the Adopted FY 1998-99 Budget. as well as the ma~or re~~nu~ and expenditure
components of the General Fund
For budget purposes, the financial operations of the City are organrzed ~nto thirty-two separate
funds
For ease of d~scussion. these funds can be grouped Ento three ma~or categories
• Enterpnse and Internal Service Funds operate much lifce pri~ate busmesses where the
serrnces provided are financed primarily from user fees Examples are the Water Fund,
Salid Waste Management Fund, and the City's self-~nsurance funds
• Soecial Re~enue ~unds are used ta keep track of expenditures that can legafly only be
rnade for specific purposes and where the re~enues come fram specialized sources
Examples are the Community De~elopment Block Grant Fund and the Beach Fund
• The Generai Fund invol~es re~enues and expenditures associated with pro~id~ng basic City
services, such as Pofice. Fire and Library About twa-th~rds of the General Fund ~s financed
from tax revenues such as the Sales Tax. Property Taxes, the Utihty User's Tax, the
Business License Tax, the Transient Occupancy (or Bed} Tax from hotels and motels, and
the Parkmg Facdit~es Tax RemaEning revenues come pnmar~ly from other go~ernmental
agencies, ~arious fines and cost-offsetting fees and charges
F iFINANCE'ADMIN'OTHER'6CKGR WPD
CITY C]F SANTA M~NICA
Summary of Adopted General Fund ~ Local Taxes
for FY 19981~9
All Other Taxes 1~ 6%
Transient Qccu~c Tax
14,8%
BuslPraf/Occup T~
13 9%
Proper#y Taxes 14 5%
5 Tax 23 7%
; a~d Use Tax
21 4%
Tota! _ $~104,180,417
ANALYSIS OF THE ADOPTED FY ~1998-99 BUDGET: ALL FUNDS
WHERE TWE MOIV~Y C014N~3 FROM INHERE THE MONEY GOE5 EXPENDITUFtES!
REVENUES M!D FROM BALANCE SHEETS EXPEN5E5 AND TO BALANCE SHEE73
c.~.~ip~.lersw ~ .,
Ml~c~kirvel~ LLirtO 4496
OIM~C~HMNCh~IMR AO%
veFkl. FA~.peinoi4 Fud
]bW~ICAJInMd. _.__ ___
N Ill.v Furcls F.7%
F,r.evr. nu~erc nn~nrnm M~~ ~~~1
'in~~~n.e~ rw i nx
n.a...bF~.K ~a. ~.ux
6e~ Yvence F'vE~ ] 4X
CMffIlHly[1NTIf~ImNC kTntlliN.
vx~t~~ F~..! n v%
WnnM Mpl Finl S IW
weNeuainrvud r,au
Genurof FunQ i
Mlrs.~Anneous CmnM 1 ~%
Bvln~e ih~d
Chan~R {NM~ ~ 1'
Vohicic Mpml. Fur
HaucinAnnnamyrunn Fn•w TronoporleVonFUnd 137%
AA Olhar Funds 7 19L
Totsl s ~gpq,38T,812
TokBi =~320,581~919 e a..~ u~..+~. ia~tin F.d~u,n~.iynE.,u+a.r.~i
ANALYS~S OF THE ADQPTED FY 1998-99 GENERAL FUND BUDGET
WHERE THE MONEY COM~S FRQM
REVENiJES IUiD FROM BALANC~ SHEET
. ~,
~~~r~-
~e~.,m.~ r~r.,iatw.u~.e.,
,~inam~~n r~~ v a~
FInnS entl Fnirlh~rr. 7 07F
~ + -- - nmmc,FRevmurzst6
Llr.~nsen and vermXe 7 7!i
Churqn; Cununl8rwicuxOfl%
ro~i = s~ sa,406,7oz
WHERE THE 1410NEY G~ES
EXPENDFTURE5 AiVD ~O BALANCE SHEET
h~u~nr.~ F~~~nr, ~ nx
li odovolopmeM Funtl. I 5%
ComminlSy[NrvM Rlnr.kFrsnl
Fund 217%
Wuler Fund 415h
9nlltl Wn.in MqM, fund 9 07R
19r fi~nd 7 A%
CapNnl Inproremenk 15 5%
~ 6el~iae 8hee1 r,henqea (NM~
-~
'~ 7 m6
re.n~nnar,t o we
'
F.nvlrnnmrtMnl nnd Pu611c WofM1v
M9rr! 1 B!h
Firn 7/!6
Llbrsy 31%
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- I2enm,rr.nMnnuanment z2?i
CwnaivlGOVemmenl BB:i
~ Nwernmeni~l 0 1M
CommnlN a~d Cultwol
s~~,~r~e. +n uu~
nR~e41% rollee 2tl79i
NoR A:.IpnlTrnnr,IrtrS 7n 119G
rotai =;tas,ae~,saa
,=:I ce Feilews
ALICE FEI.LC~~'1~5
~ u~t~,~, : ,1 aya
Dear C~~uncilmembcr
~ ~i-117l95 °- 9 54,~P~~` `lrl
~ ~
~f ~IR~-I
6~ C~~PEL,4ND C~7URT SANTA ~~~~NICA C.4 ~~~~-~~"
JAN ~ 2 ~~~
At ~~ur iast nt~etin~ ~~n 1\otreinber 1~, the Arts Coi~nuss~~~n tlnanunoitSly passed a
i~iohon a5kin~ City C;>unc~l t~~ consider dc~u~ling ~h~ bud~~t allotteci tor b ai~ts to
art~ ~~r~aiuzations ii~ Santa 11~1~iuca 1'in lvri~in~ to ask yo~i for y~ur 5uvpc~rt in tlus
effort For a cii-~~ the size of Santa l~~rnzica t~ ha~~e such a sm~[I ~udget fnr ar~s ~,~-~ts
is sad , e~,Te» nzc~re sc~ ~n l~~ht c~f the fact that ~ve in the cjty c~Yten l~ag that Santa
1~•Turnca is .~n "ti~e cuttin~ ed~e" t~f ~rts su~~p«rt Yn the cc~untry
$ut thc sad ra~t ~s t~,.at w~ ..~~~~~T haG e~4~,~1~D in the bud~et to ~.ve in co-arts ~raizts
~vhich ar~ gi~Ten tu thc ~~-~le~did ~~rts ~~'i~u~'S th~it Sve c`ir't' all s~~ ET~ry ~~roud ot It 1s
C~Ittl~~i~~ 2~'t'I'~; ~~ear ~~Th~n these ~iond~rful or~a~z~ti~~ns ~~~~~Iv tn us f~~r support,
and itiFe can ~-~nly fund ~ sn1a11 pc~rh~~i~ c~f th~ rec~uests (The 5=~~,[1[]0 is a part of th~
52?6,L1L)~) total in ~~rganizatac~i~al ~>rants ~t~d su~~~.~ort ,~rants ) Tn p~t ~t u~tu
persp~ctive, the city~ ~~f Santa Farbara, lzardly an arts mecca ltlc~ Sa~ita Moruca, ~;ives
y;~g(l~(lOl~ jn ~~rants_
The City c~f Santa I1~1~~nica ~ ets a Iot c~t nui~age out «t these arts ar~aru~atic~n~ lvhn
i;iake their hoines her~, l~~th ~n Fride and ~z increas~d re~Tenues to the ~rty
~enerated by ~rt, tve're aIl ~~r~ud that thev`4Te ~h~~sen to ~ basNCi here ar~d that ure
are ~ble ~o fund snm~ ~~~ thNir needs i~~Ve hn~» that ~~~~u ~v~ll coiislaer dot~blin~ th~
t~ants h~icl~;et to ~'~n,(){){), s~~ th~t ~v~ m~~~ ~u~~c~rt thenl iz~.~~re f~Lly
5incerelv,
A~ice Fellc~~vs
~r~s C.~~iirt~tss~~~ner
~~ ~
~~~~1~AR~--.
1 j
JAN } 2 i999
~~~ ~,~~`-
~_~ ~.~~~~~~~~l~~°'
e . "~'w/
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g~ r
~~;~~ ~i ~ i ; ,~ ~~
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~_
Cultural Affairs D~vES~on
1685 Ma~n Street, Room 1pb
PQ @ox 2200
5anta hnon,ca, Califarnia 40407-2200
CC~~~j~~~•~
Annette Simons, C~~~ ~ 2 ~~J9
Neal Goldbarg, Vice C air
Elena Allen
Suchi Branfman
Ronn Davis
Ghns DeCarlo
Helen Garber
Alice Fellaws
Zina Josephs
Matt Kramer
Harrfette McCauley
Jorga Pardo
Lawrence 5hap~ro
Marvin Zeidler
c~-y ~
5anta `Ionica"
January 7, 1999
Mayor Pam O'Cannor
Members of the City Council
C~ty of ~anta Monica
~ear Mayor O'Connor,
As m~mbers of #he Santa Monica Arts Commission. we are alf very proud of the way our CEty
has stri~ed to make the arts a vita! eiement of our community Thanks m large part to this
sup~a~k, Santa Mansca ~as ma«ta~ned ~#s status as an arts haven and novu counts same of
Southern California's most important cultural organizations and prest~gious art galleries
amongst its residents This fact has played an ~mportant role in makir~g aur City one of the
most desirable places to live and work ~n Los Angeles County Indeed, #he 1997 Economrc
lmpact Report of rhe Arts rn Santa Monrca reparted that "arts, culture and entertainment
industnes in Santa Mornca account for up to $1 27 bilfion i~ economic activity and 26,000 aobs "
By sustatinmg the arts, Santa Mon~ea has greatly enhanced the overaN enW~ronment ofi our C~ty
At th~s time of the year, when the City examines ~ts pnorities and allocates fund~ng for the next
yea~'s programs and pro~ects, we should look for ways to further enhance our commun~ty
through the arts Far over ten years the City's Community Arts (CD-ARTS} Grants have
pro~ided much needed support to dozens of culturaf ~roJects However. the number of
nonprof~t arts organ~zations serving our community has more tnan dotabVed smce the grant
program's inception, and the funding has remained at $49,000 per year We urge you to
double the amour~t of funding currently a~ailable to this grant program This increase is in
keeping with recent state legislation that significantly augments the Califarr~~a Arts Council's
grants bucEget
The arts are clearly a tremendaus asset to o~r City and Et is time to strengthen the City's
support of this vital grant program Attached to this letter is a list of ~ust some af the more than
100 outstanding programs that ha~e been made possible by these grants We hope that you
will examine this fist and recognize the contribution this program has made in bringmg cultural
activities ta ou~ c~tizens Thank yau for your past support With the City's increased
comm~tment, creatiuRty w~ll cont~nue to thnve and enhance the quality of life in Santa Mon~ca
S~r~cerely. ,
,
~i~~~~
Annette Simons
Ghairperson
cc City Councif Members
City Manager
tel 31U 458-8350 • fax 310 917-6641
~ ~
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.iAN 12 ~
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- ~ , PAST REC[PiENTS
SANTA MONICA CO-ARTS GRANTS
r
18th Street Arts Complex
Arts Open Nouse
The Complex has used CO-ARTS Funding to host annual open houses offering free
workshops and perfarmances as well as in-studio ~isits with each af the artists living m the
internationally renown arts complex Free classes in cartoon drawing, callage assembly,
doll making and other crafts are offered to lacal children while adults participate in
workshops focusing on mo~ement, theater lighting, traditional altar making, and many
other topics
American Academy for Dance and Kindred Arts
Dance For A!!
The Dance For Al! program offers free ballet training to all third graders in the Santa Monica
school district who came with their entire class for an ho~tr a week for ten weeks
Beginning ~n 1999, these classes will take placa in the newly restored Miles Memorial
PEayhouse
Cornerstone Theater Company
Moliere in fhe Ma11
The Company presented a contemparary adaptation of three Moliere plays at Santa Monica
Pface These well attended performances offered Santa Monica residents a chance to see
qualEty theater in a nantraditional setti~g.
Great Leap
Award: ~3,350
Rumba Rap City
Great Leap presented performances of Bobby Mattos' Rum6a Rap C~ty, an interdisciplinary
work fusing Afro-LatEno music, paetry, dance, and drama at Santa Mon~ca High School
Students will participated with the professional musicians in Mattos' nine piece Heritage
Ensemble in four open rehearsal workshops and performed w~th the professianal musicians
during the concerts
Santa Monica Playhouse
PIa ymaking Workshops
The Playhouse has presented interactive workshops and performancas in elementary
schools throughout Santa Monica These workshops enabfe the student participants to
actually write and act En plays wh~ch are presented to the entire school and, in an errening
performance, to their family and friends
Santa Monica Theater Guild
Fo/k Divas
A site specific dance was created by Santa Monica choreographer Nan Fr~edman and
presented free to the publ~c at 5anta Monica Place The dancers incorporated the shapp~ng
center`s escalators, tables, and even the shoppers into th~s perforrnance which ceiebrated
ihe li~es ot all women through the company's seven dancers
San#a Monica Museum of Art
Friday Sa1on Series
The Santa Manica Museum of Art presented the Friday Evening Salon Ser~es, a free to the
public series of sympos~a, open discussions, performances, and exhibition-relateci events
Santa Monica CO-ARTS Grants Reccpients
Sidestreet Projects
Alternate Routes
S~de Street Pra~ects offered classes in woadworking skills in a mob~le workshop (a
converted bus? ta Latino youth at Virginia Avenue Park
Virginia Avenue Project
The Snaw Queen
Virginia A~enue Pro~ect and ~ornerstone Theater Company adapted The 5now Teen a
Santa Monica-based version of Hans Christian Andersen`s The Snaw Queen with local
youtF~ and professional t~eater artists Productian took place in the newly restored Miles
Memorial Playhouse
Wamen's Shakespeare Company
Lvvers and Madmen
Los Angeles Women's Shakespeare Company produced a senes of frae performances of
great scenes from Shakespeare, as well as apen workshops m Shakespearean performance
at Santa Mon~ca High School, Santa Man~ca College ar~d at the Santa Monica Library