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SR-SS-1 (4) . . ss- ! . I S E P 2 6 19 9 CM:LCB:LG:dvm Santa Monica, California (guidlne2) Council Mtg.: September 26, 1989 i CI -- (){13 - tJjr- {I! TO: Mayor and City Council FROM: City Staff SUBJECT: Administrative Guidelines and Policies for the Operation of CityTV BACKGROUND The eity of Santa Monica launched a full time cable television channel, in December, 198B. eityTV, ehannel 16, cablecasts from 8:00 am to l2:00 pm seven days per week. CityTV offers programming not readily available through other media outlets in Santa Monica. The programming day features locally produced video serving specialized audiences: senior citizens, the disabled community, arts programming, and programming for children. City information, specials, community events, documentaries, live call-in programs, sporting events, concerts and acquired programming make up the remainder of the CityTV line-up. Funding for CityTV is derived in part through franchise fees paid by the cable company serving Santa Monica (Century Southwest Cable) and in part through the City's General Fund. Santa Monica joins some approximately 50 cities across America who are utilizing available channel capacity as sanctioned through the National Cable Television Act of 1984. The Cable Act makes it possible for cities to require three community channels known as I' PEG n or Public, Education and Government Access Channels. CityTV is a local government channel. The content of ss-J - 1 - SEP 2. 6 lSiS ---- . . CityTV is controlled by the city. The primary distinction between the PEG channels is editorial control of content. In a pure Pub 1 ic Access channel, the community itself produces and controls the non-commercial programming on a channel. It is run on a first come first served basis. The channel time is offered free to the community and there is no quality control. Currently, Century Cable administers the Public Access channel at its studio. Usage is currently limited to studio based programming. In current franchise negotiations, the eity is seeking additional facilities for public access to allow for both editing facilities and field production cameras. In the future, consideration may be given to forming a non-profit corporation to administer public access in Santa Monica. Educational access channels are often administered by educational institutions which determine program content and objectives. Santa Monica eollege is running the designated Santa Monica educational Access Channel on Channel 30. PURPOSE OF THE CITYTV CHANNEL/PRODUeTION UNIT The purpose of the Santa Monica municipal channel, eityTV, is to provide quality programming alternatives for Santa Monica cable viewers. The objectives of CityTV programs are: A. to enrich or inform citizens and serve the broad public interest needs of Santa Monica viewers. B. to serve the needs of Santa Monica's special audiences which are traditionally underserved by other available television channels. - 2 - - . . C. to serve the public information dissemination needs of eity departments and city sponsored public agencies. D. to provide certain government services directly to residents. E. to make the deliberations of legislative and advisory bodies or commissions accessible to residents through coverage of government meetings. F. to promote cultural/recreational opportunities available in Santa Monica. G. to provide emergency information. H. to encourage dialogue between cable viewers and city officials or citizens regarding issues of local concern I. to encourage the development of innovative uses of telecommunications technology and provide an outlet for experimentation and demonstration projects. J. to provide for the City's training needs through video production/acquisition when resources are available to handle production requests. CityTV Productions Currently, Ci tyTV produces regular series programs designed to meet the needs of Santa Monica's special audiences. For example, Getting Up There is a magazine format series for and about seniors. It is produced on an ongoing basis in cooperation with City and community agencies. The program covers a variety of subjects from recreational opportunities to more serious issues like memory loss, crime prevention, and health care. Getting Up There often profiles exemplary seniors from our - 3 - . . community who have made contributions, or who have discovered new careers late in life. On the Go with Officer Joe is a children's TV series produced in cooperation with the Santa Monica Police Department. The program is desiqned to teach safety tips to young children. ei tyTV has an active volunteer production group who have been developing several new children's programs. Babyhood is a series aimed at parents of young children. The goal of the program is to provide information regarding community opportunities and resources for new parents. Book reviews by librarians, child care issues, environmental concerns, child rearing and social opportunities are presented. Homing, is a live call-in series about housing issues. The first program in the series was a three hour special focusing on the needs of the homeless. It provided a community forum which featured the homeless themselves, the business community, community leaders, public officials and social service providers to discuss issues and accept calls from the viewing public. Future programs in the series will cover affordable housing and the mentally ill homeless. Elevation 57 is an issue oriented magazine series. The program features community issues and organizations. It has covered safety in Palisades Park and Heal the Bay. A piece about the Civic Center Specific Plan is in production. - 4 - . . Documentaries and specials make up the heart of City TV programs. Numerous programs have been produced which showcase our community and highlight our citizenry and local agencies. Some of these programs have included an historical look at the Santa Monica Pier; SMO, the story of Cloverfield about our airport; Herb Stothardt, a Forgotten Legend, (about a local composer); Transformations: the Architecture of Frank Gehry; The Ocean Park Community Center; The Wests ide Food Bank; A Solution to storm Drain Pollution; Rain Shadows, (a doumentary about water conservation) ; and Our House Your House (a documentary about Fair Housing in Santa Monica). Cultural and Recreation programs on CityTV have included coverage of SMARTS events, musical concerts, local sports, and dramatic performances. CityTV has provided coverage of the Twilight Dance series concerts, the Santa Monica Alternative School play, classical music, the 4th of July event, softball, basketball and volleyball championship games. eityTV has also produced magazine format arts programming such as the "Beyond the Beach" series which includes video as art and arts activities in Santa Monica. The disabled community is served by eityTV programs. Two award winning programs have been locally produced, Resources for the Disabled and the Abilities EXpo. Numerous new programs are in the development stages. CityTV also produces live and gavel to gavel coverage of regularly scheduled Santa Monica City Council meetings. - 5 - . . City TV has already been the recipient of several awards on regional, state and national levels. Most recently, City TV was recognized for overall excellence in municipal programming in the country with a Second Place Award for cities with populations of 50,000 - 100,000. This is an acknowledgment of the quality and variety of programming seen on our municipal channel. eityTV Acquired Programming eriteria In meeting programming objectives (outlined in Purpose Section), CityTV will seek high quality programs obtained from outside sources which will supplement our local programs. These programs will come from a variety of available sources including: l- ather municipalities, state and federal agencies. 2. independent producers. 3. satellite delivered programs. 4. programming available through distributors and production companies. All non-live programs obtained from outside sources will be screened for suitability by staff using the following criteria: 1. subject matter of local interest (for example programs about driving in snow storms may be deemed unsuitable for a Santa Monica audience). 2. information oriented content, factual and verifiable (when appropriate, acquired documentaries may be preceded by a disclaimer stating that the opinions presented in the tape are not necessarily those of the city of Santa Monica). 3. good production values and without technical flaws. 4. artistically or culturally stimulating. - 6 - - -- - . . 5. historically significant. 6. can be tied into a local program. Advance information will be sought concerning all programs scheduled for live cablecasting through satellite feeds or other delivery systems. Some programming which may be considered for live feeds include: 1. e-Span coverage of the Senate from C-Span II which is currently being cable cast by cityTV from midnight through 8 a.m. daily. 2. feeds from live video teleconferences. 3. programs which may be available through the National Association of Telecommunications Officers and Advisors. 4. live call-in issues programs made available through government agencies. Public Service Announcements ci tyTV accepts scripts for publ ic service announcements or 3/41f video taped public service announcements from City Departments I Santa Monica/Malibu Public Schools, not for profit agencies located within the Santa Monica eity limits, or from non-profit organizations that serve a significant number of Santa Monica residents or have a significant number of Santa Monica members. PSA's accepted shall promote the public welfare or provide public information. From the scripted announcements received, CityTV will produce video PSA's whenever possible. Graphic art work, existing video - 7 - . . footage, or stills are incorporated into the production of PSA's. Submitting agencies may wish to submit visuals along with scripted announcements, whenever possible. CityTV has the capability to create graphics and use existing stock footage to supplement most announcements. Announcements must be received at least two weeks prior to the suggested air dates. Submittors are responsible for the accuracy of announcements. eityTV will reserve the right to determine which announcement can be produced and may edit announcements or select appropriate formats for announcements. eityTV runs public service announcements as station breaks between regularly scheduled programs and during special segments of programs, such as meeting breaks. Announcements which directly solicit funds will be prohibited. Religious announcements, advertising or announcements relating to political campaigns will be prohibited. (Announcements which promote non-profit agency fundraising events, however, are permitted. ) Endorsements of privately sponsored products or services are prohibited. Lottery anouncements are prohibited. Political announcements not endorsed by the Santa Monica eity Council are also prohibited. If an announcement is deemed inappropriate for air, the sponsoring agency may submit the announcement to a city Manager-appointed review committee for reconsideration. Training Tapes All non-cable oriented internal programming, such as City - 8 - ----- -- ---- - . . training tapes or presentation tapes shall be paid for by the requesting agency or department, if the cable division can accommodate such requests for production services. The use of eityTV equipment for internal use must receive prior approval by the Cable TV Manager as prioritized for such use by the Assistant City Manager. Prohibited Programming Commercial programming, or programs that do not meet CityTV objectives are prohibited. Production of partisan political programming . prohibited, and declared candidates for public 1S office may be refused production services if their appearance in a program may be construed as electioneering unless they appear in a forum in which all candidates have been given an opportunity for equal time. Future CityTV Projects/Productions In order to determine community needs and interests, so that CityTV can provide more stimulating programming, a viewer ascertainment study will be conducted this year. The goals of the research will be five fold: 1) to determine the demographic make up of our current aUdience; 2) to determine the viewership level of the channel; 3) to determine the subjects and kinds of programs that viewers would prefer to watch on CityTV; 4) to critique the current channel offerings and viewing hours, 5) to promote CityTV to all viewers surveyed. Through the results of this research, CityTV will seek to better serve and expand its audience and include citizen input in future program planning. - 9 - . . since CityTV has no regularly scheduled Spanish programming at the current time, CityTV plans to add Spanish language programs to the program line-up. Some future programming being developed will address other critical issues such as affordable housing, the mentally ill homeless, traffic and parking and growth and development issues. One of the vehicles being considered to raise these issues are community forums, documentaries and televised debates. CityTV seeks to promote community discussion and dialogue; to raise issues, rather than to necessarily advocate a specific viewpoint. Through program acquisition and local efforts, special evenings devoted to global issues are being considered for later this year depending upon survey results. Issues such as us-soviet relations, apartheid, nuclear energy, wellness, health care alternatives, the Social Security system, environmental issues and peace issues are some subjects under consideration. When developing these special programs, eityTv will attempt to include a wide diversity of opinions. A disclaimer will precede programs which do advocate a cause that "The views expressed in this program are not necessarily endorsed by the city of Santa Monica or this station". Live call-ins could then be designed to allow viewers a chance to react to the programs just viewed. CityTV Promotion CityTV schedules are publ ished in Seascape regularly, and daily program offerings are available on PEN. Individual CityTV specials have also been promoted in the Evening Outlook. Century Cable has included schedules in their cable guide. On-air - lO - . . program promotions also are aired on CityTV. On-air promotional opportunities will increase this winter once the City's automated playback system is installed. It is proposed under the proposed new franchise agreement that Century Cable will also provide regular bill stuffers promoting CityTV and will run on-air promotions about our channel on other cable TV channels. Through visibility at community events, cityTV also promotes itself. eityTV also has plans to develop its own viewer mailing list, and to publish flyers, brochures, and distribute T-shirts and other promotional materials. PRODUeTION POLICIES CityTV Production Requests City departments, local non-profit agencies, council members and Commission members are encouraged to submit program proposals or requests for production services. The general public may also suggest production ideas. All requests will be prioritized by the Cable TV Manager in conjunction with the Assistant eity Manager. Such prioritization will be based upon: (1) the appropriateness of the material for production (2) the availability of staff and resources to complete the project in a high quality manner within the time frame and budget available (3) an assessment of the expertise of staff available to produce the project or projects (4) the community benefit derived through the program - 11 - . . Final creative editorial control of all programs rests with the CityTV staff program producer as sanctioned by the Cable TV Manager. Sponsoring agencies/City departments may approve programs for content and accuracy. City Staff or requesting agencies may participate in all phases of the technical side of the production provided that they have permission from their supervisor to do so; have received technical training in equipment operation; and can prove their proficiency to the satisfaction of CityTV staff. CityTV staff shall provide some training when possible, and may require participation in regular production training sessions to those city staff members who wish to produce their own programs. All equipment scheduling must be approved by the Cable TV Manager or his/her designee. City departments and agencies may be required to pay for production services. City TV eontract Producers CityTV may contract with independent producers to perform production services. Contractors are responsible to obtain written releases from performers or performance groups taped to appear in eityTV programs. eontractors and their staffs will not be covered under the City'S Workers' eompensation Insurance. Use of CityTV equipment by an outside contractor or their designee is at their own risk. eon tractors will be responsible to cover costs of damage to eityTV equipment unless they can prove that such damage was through no fault of their own. Accidental damage - 12 - . . that was not caused by improper or unauthorized use of equipment will be covered by the City's liability insurance. Contractors will be expected to use equipment in a safe and secure manner at all times. The City reserves the right to cancel a contract if City equipment is mishandled or improperly used or if a contractor misrepresents cityTV through a lack of professionalism on the job. Contract producers are expected to meet production deadlines, when so established and will be paid through a negotiated rate for services rendered. eontractors are expected to read and understand all provisions of the CityTV guidelines and policies. CityTV Volunteers CityTV solicits community volunteers on a continual basis. Volunteers serve a wide range of functions at eityTV depending upon a volunteer's talents, abilities and hours of availability. Volunteers can be writers, producers, directors, production assistants, camera operators, sound recordists, lighting specialists, grips, on-camera talent graphic artists, or editors. Many volunteers begin as interns and are provided with considerable on-the-job training opportunities. Volunteers come from all walks of life and have a variety of talents to offer CityTV. Community volunteers have often participated in new program development. A group of older residents, for example, have participated on a regular basis in the production of "Getting Up There" the senior magazine program. There's also a volunteer group developing children's programming. New parents have aided in the production of the Babyhood series. - 13 - . . To apply to be a volunteer, prospective volunteers call the production office to schedule an appointment or come to an orientation session. Meetings Coverage/Elected Officials All coverage of official government meetings, such as public hearings, commission meetings or eity eouncil meetings will be provided from gavel to gavel without editing, except when: ( l) technical difficulties interfere or (2) brief excerpts are used to illustrate an issue in a eityTV produced documentary program. The format of a meeting's coverage will be to shoot either the person talking, a wide shot, or the person chairing the meeting. Single cut aways of individuals who are not speaking will be avoided. Audience shots and cutaways will be prohibited during Council meetings unless the audience member has been recognized to speak or perform by the Council. Camera angles and lighting will be designed so that they are consistent. An audio feed may be simulcast with KCRW in the case of City Council meetings. A VHS Record of the meetings will be available through the public library for community use. ei tyTV will maintain an additional VHS copy of city eouncil meetings for 6 months. The 3/4" copies of meetings will be erased one month after the meeting. If an outside producer wishes to obtain a copy of a City eouncil meeting, all eouncil Members must grant permission for such distribution requests. An administrative release form will be developed to obtain Council permission. - l4 - . . Performers Talent Rights and Releases and Program Duplication All performers who participate in eityTv programs (or parents of minors who appear) must sign release forms. A manager of a performing group may sign on behalf of a group. eitizens or government officials who participate in documentaries or factual type programs are not required to sign releases. Performers who participate in a CityTV program may negotiate one gratis VHS copy of the final edited program prior to their participation in the taping of such a program with the consent of the eable TV Manager. In some situations, a 3/4" tape copy may be provided. It is not the policy of eityTV to provide unedited masters to performers, unless this is negotiated in a special written contract prior to taping. Volunteer program participants, or outside agencies may also be eligible to receive a VHS copy of a program in which they provided a substantial role as deemed by Cable Division staff. Requests for gratis VHS dubs must be approved by the Cable TV Manager. When at all possible, attempts should be made to record programs off-the-air. Additional copies of programs may be provided to requestors at fees established by Council resolution. Rights for Use of Copyright Materials CityTV producers or contractors are responsible for obtaining rights and permission for use of copywritten materials in their productions - unless such use may be deemed "fair use" under U.s. copyright law. - 15 - . . Use of cityTV Equipment All use of CityTV production equipment must be authorized by the Cable TV Manager. outside projects may be produced using CityTV equipment under the following conditions: (1) as a trade for production services or equipment rental . (2) when the resulting program will directly benefit eityTV cable residents as deemed by the Cable Manager and Assistant City Manager. (3) a public access co-production deemed appropriate by the Cable TV Manager. (4) non-commercial outside projects of an educational or artistic nature billed at established production rental rates established by Council resolution. (5) Outside use of CityTV equipment will be authorized only when it does not interfere with the production of CityTV programs at the convenience of eityTv during the late night hours and other underbooked times. Commercial use of the eityTV facility is prohibited, unless rates are established for said use. Commercial use is defined as "the production of a video project designed to promote or sell a product or service created for profit or to promote a political candidate for public office." CityTV Program Rights All cityTV programs, (except co-productions agreed upon in advance) shall be copyrighted by the City of Santa Monica and may be distributed by City TV to other television outlets. Unauthorized use of CityTV programs is prohibited. CityTV - 16 - . . program distribution must receive the approval of the Cable TV Manager. Revenues derived through the sale or distribution of CityTV programs would be returned to the eable Fund to defray the costs of production expenses. outside projects for which CityTV provides production support may in some cases allow independent producers to own rights to their programs, provided that if funds are raised through distribution Ci tyTV may be reimbursed proportionately based on the level of in-kind support granted. Funding or Underwriting Producers will be encouraged to seek outside funds or in-kind support for CityTV programs whenever feasible to help defray staff costs and equipment rentals as long as such solicitations for funds are approved by the eable TV Manager and the Assistant City Manager. A brief underwriter credit, in the form of the name and address of the sponsoring company and a mention of the product or service they provide may be used as either an opening or closing credit or may appear in a listing of "thank yousIf in a closing credit graphic. The sponsoring company may also participate as a program consultant or guest as long as they do not promote their company's goods or services during the program. outside Project Funds All funds derived from the use of Cable Division equipment/trained staff or program services, will be used to support division operations and will be placed into the cable enterprise fund, for reimbursement to CityTV tor production - l7 - - . . . . expenses such as staff costs, replacement equipment, equipment maintenance, equipment rentals, or production supplies. REVIEW PROeESS When complaints are received regarding the content of acquired tapes or locally produced programs, a review process may be initiated by staff, to reexamine the appropriateness of a given tape for CityTV. A review committee, appointed by the City Manager, would then decide whether or not to remove the program from the video library. Prepared by: Lynne C. Barrette, Assistant city Manager Laura Greenfield, Cable TV Manager (guidlne2) - 18 -